Dallas hotellit lähellä Dallas Market Center

Plussat: I like the people working there. Mary, the concierge and ,especially Francisco,the driver

Miinukset: The rat going up the stairs at the pool. The construction noise. The rate they charged me on a smaller room versus last year when I had a larger room for almost half the rate. When I called again to book for December they have raised the rate another $60.00.

Plussat: room was great, staff was great

Miinukset: live music in bar didn't match the vibe at all. I know its dallas but, its a 5 star hotel with a honky tonk band? and they were really bad.

Plussat: Super clean super friendly really nice place altogether. Only for those looking for a high end stay in Dallas

Miinukset: Almost too nice, everything was fantastic but if you're the type that doesn't like being waited on hand and foot this might not be your place. Nothing is cheap that's for sure.

Plussat: Liked the staff they were very friendly

Miinukset: Gym and spa not up to par

Plussat: Friendly, accommodating staff. Attractive, well designed rooms that appear to be recently remodeled. The location in convenient to many locations in Dallas--Downtown, Design District, Deep Ellum, Farmers Market, Uptown.

Miinukset: Few restaurants and shops in the immediate vicinity of the hotel.

Plussat: It was close to the venue of the event we were there for.

Miinukset: The room was paid for through kayak however the hotel charged me again at their regular rate.

Miinukset: We liked it overall. Just had a few rough patches at the beginning when they had problems finding our resevation and then when she asked if we wanted double beds then gave us keys to a single bed.

Plussat: Size of the suite, hot chocolate bar, fresh infused water :)

Miinukset: Had an issue w reservation and payment, inconvenience of waiting on ice, parking

Plussat: Clean, huge room, firm comfy bed, fluffy pillows

Miinukset: $10 parking.

Plussat: The room was nice looking from walking in the door. Expect more from Marriott but this room and service was not the what you expect.

Miinukset: Where do I start?? I should had known this would not be a good stay by the service when I checked in. The gentleman in front of me was being taking care of wonderfully. The lady taken of me was not giving best service. She did not welcome me to the Hotel, ask may I help you, asked for my ID and credit card. Handed me the room key and said park on either side of Hotel. While I was waiting, I was listening to the other lady checking in the gentleman beside me.....WOW... customer service was great....she was very detailed from parking to where elevators are about his room. The room.....appeared to be nice....however closer look.... The bathroom only had one light working, taking a shower in dim light. Web site said Bath Robes....NO bath robes!!!! My daughter noticed the desk chair....was RIPPED badly!!! Three inches across the front seat....OMG....showing the cushion...nasty!! Desk lamp didn't work. Then when we went to bed.....another shocker....the pillows....SMELLED SO NASTY!!! I called the desk....and was asked to be put on hold.....AFTER 5 minutes....I put the phone down and told my daughter let me know when some one answers.....I headed down stairs to the desk and saw the desk person standing there talking to a Security Person. I asked for a Manager, he said he was. I explained I had been put on hold and been waiting. Then about the pillows and asked if we could have more...he said "No", that they was over booked and didn't have any more. I asked him so I need to sleep without pillows? Manager sent the Security person to check the pillows.....needless to say after the Security Person called from the room and reported the smell was nasty on the on the pillows and the desk chair was terrible and as my daughter was telling about finding holes in the sheets...found painted finger nails on the floor!! The Manager was knocking on the door and said lets get you ladies out of this room and to a new room. When we got to the next room....few pillows was still nasty smell....seems maybe its from soured linens, ended up wrapping them in towels! Manager also said he will find some bath robes due to second room had no bath robes!!! As we got settle in....noticed on the floor hair pins....REALLY....are these rooms cleaned after guests???? After all said and done...we did get $ 22 off the room rate....lolololol... Oh.....being put on hold time....desk person AKA Manager...answered as I walked back in door with Security person....Do math of time that was....ride down elevator, explain about pillows, going back up to room (9th floor).

Plussat: The room was fantastic, and everything was clean. The hotel employees were nice and helpful. Overall a great stay. Also I’ve seen the complaints of being charged for parking. We were not charged once and the gates were always up. Hopefully that’s a permanent thing. There’s nothing worse than a hotel that charges for parking.

Plussat: Was a very convenient location, short uber rides to deep ellum. Spacious, clean room. Beautiful place. Loved it

Miinukset: Customer service was bad. Also not enough staff.

Plussat: Check-in service, fairly affordable parking for the area, & the lobby was beautiful

Miinukset: The hotel is an atrium hotel and is extremely large. During my stay there was a prom, a conference, and a wedding hosted by the hotel - it was extremely noisy and crowded. While its very large, its also quite an old hotel. There's one set of elevators for each atrium and the walk to and from the room is really long! Kayak listed it as 4 star and I've generally had a great experience with selected 4 star hotels throughout the country; this one was extremely disappointing.

Miinukset: TV kept loosing signal, staff question were not concrete and contradicted each other. The climate control wasn't working. Along with the facilities feeling humid n hot. Very uncomfortable especially with the weather of above 104.

Plussat: The rooms were spacious and clean and the staff was very friendly. It was very easy to check in and out. The parking was very easy, and I was able to park close to the entrance.

Miinukset: The parking was very expensive. Normally I pay nothing to park at other hotels, but I have paid up to $15 for parking a day. ($3 Anatole was $22 a day and the parking lot was almost empty.

Plussat: Size of the room

Miinukset: There was only one front desk representative at both front desks at 6:30 pm. I needed another key a was quite a wait. The parking is a total pain for $19, the gate readers do not work well. There was only one small trash can under the desk and none in the bathroom. And there was a creepy crawling visitor in the shower on the 20th floor.

Plussat: Asian Art

Miinukset: They put us in the middle of a high school cheerleading convention. Didnt sleep one night with teenage girls running wild throughout the hallways at all hours. Management did NOTHING to control them. Management offered no apologie or follow up. I will NEVER stay at a Hilton again!

Plussat: The only pluses: nice beds, great sheets and pillows, room was very clean.

Miinukset: For this room costing me $400/night it was a fairly poor value. The bathroom was so small that I had to climb over the toilet to get in and out of the shower. No balcony, no sitting room, the plumbing gurgled and rattled every time anyone used it nearby, and I could hear everything going on in the adjacent room. The hotel is sooooo huge and no signs or directories. People were constantly lost and asking each other for directions everywhere I went (I don't get why they don't have signs in TX, not specific to the hotel alone, very few signs on the roads too). So basically the room was a confort inn with a hilton price tag. Nothing complimentary or included, not worth the money. Stay at the Sheraton across the street.

Plussat: Loved the pools, and facilities. Rooms are nice and clean

Miinukset: There were a lot of hidden charges and the staff was a little disorganized.

Plussat: Big facility with things to do.

Miinukset: Basketball court was closed at 8pm. Rooms were dated

Plussat: Everything was excellent..

Miinukset: Maintenance man knocked on our door at 9:30 to clean AC filter. We had Do Not Disturb sign on the door but he still knocked on the door. Kept knocking few times and woke me up.

Plussat: SER steak house was great

Miinukset: everything. no continental breakfast, nickel and dime you for everything. rooms were dirty, linens were dirty

Plussat: Hotel is very nice.

Miinukset: very disappointed at the fact that we had to pay for parking after spending good money to stay overnight. If already paying for a room, should not have to pay extra for parking.

Plussat: Staff was great

Miinukset: Several parties (wedding, birthday, etc) had way too many people in each room and in other parts of hotel. Shouldnt allow but so many people in a room....

Plussat: The cafe open for breakfast was unusually good for a hotel - good Starbucks coffee, great food (fritatta with arugula and avocado was the best) and the staff super friendly and helpful.

Miinukset: The bed was not very comfortable. Very hard and the pillows offered no support

Plussat: Bed was very comfortable. Room was very quiet, comfortable, spacious, well lit, and had a good working environment with desk, desk chair, and sitting area. Shower and amenities were also good. Perhaps most helpful to me was I dropped some important receipts on the bed which then fell onto the floor. Fortunately the housekeeping staff found them when making up the room and placed them neatly on a table, rather than treating them as garbage and throwing them away, which I greatly appreciated. Easy access to city, freeways, etc.

Miinukset: I was in room 346, the farthest room from the lobby, and the room key didn't work the first time. I tried calling the front desk to have maintenance meet me at the room so I wouldn't have to haul luggage all the way back to the lobby or and then back to the room, or leave it unattended while I walked back to the lobby, but they didn't answer the phone despite three separate attempts. Once I'd hauled my luggage back to the front desk to get a working key, I called the phone number to see if it was ringing there or some central location, and the phones right next to the two desk agents immediately started ringing, so they were choosing not to answer. (ANNOYED.) I also had a hard time getting the temperature in the room just right. (Too hot or too cool.)

Plussat: The staff was great rooms very clean. We will return when we are in town for a mavs game it's right across from the American Airlines center...

Miinukset: Price was ok could have been a better value

Plussat: Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage.

Miinukset: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.

Plussat: Location, close to American Airlines Arena Able to check in early

Miinukset: Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.

Plussat: Location

Miinukset: Checked in and floors were filthy. Asked for it to be vacuumed and they dropped the vacuum off at my door. Had to replace sheets. On last day, saw a roach crawling on the ceiling. Staying here out a real damper on my trip to Dallas. Won't be staying at the Hyatt in the future.

Plussat: Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you.

Miinukset: The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.

Plussat: Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants.

Miinukset: In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.

Plussat: Really close to American Airlines Center

Miinukset: No microwave!

Plussat: Great location in downtown Dallas, close to the AAC and museums.

Miinukset: Our room had some problems with the AC. No offer to move or discount the room.