Dallas hotellit lähellä Dallas World Aquarium

Plussat: Beautiful, comfortable bed, clean room, gorgeous rooftop pool

Miinukset: Service was not great at Texas Spice when we stopped by the bar - bartender was very friendly once he served us, but it wasn’t busy, it took at least ten minutes to acknowledge us and then he took the order and served a person who arrived after us before helping us. The cleaning crew didn’t include shampoo in our complimentary daily toiletries. Not sure if you were out or what. Still a wonderful stay - just explaining why we rated good overall vs excellent

Plussat: Nice hotel, AC sucked in the room....it was hot!

Plussat: Our favorite place to stay in Dallas. Plenty of dining on site and pool is excellent

Miinukset: None

Plussat: Location and the view from the room

Miinukset: Breakfast buffet

Miinukset: Lobby bar charged my room after I paid cash for my drinks.

Plussat: The restaurants were good.

Miinukset: We rented a deluxe king room and were given a queen room. We called down to change it and they wouldnt. We managed, but the queen room was more expensive then the deluxe king.

Plussat: The bed

Plussat: I loved the room. Amazing view, very quaint. Great experience all around.

Miinukset: Nothing was bad. It was all fantastic!

Plussat: The hotel itself was very clean and nice. Very upscale.

Miinukset: The AC couldn't cool the room below 70. On top of the high price of the night, you have to pay extra to park and have to pay to even use the WiFi. Basic ammenities that every other hotel has to make the stay convenient. There were hardly any outlets in the room. You have to charge your phone across the room from where you want it. All in all you would think that for the money you're paying to stay there, they would offer a little more.

Plussat: Room: very clean and fresh. Bed: comfy and no worries for problems. Friendly staff and valet parking was so easy.

Miinukset: We did not get to swim as the pool was severely over crowded. We need a larger pool.

Plussat: I love this hotel

Plussat: It was very clean and the staff were friendly. Javier at Texas Spice was the best waiter I’ve ever had!

Miinukset: The hotel is not kid friendly. The rooms have nothing to break up noise at night ( such as a fan in the bathroom or sound machine), so the last night My husband and I woke up to the girl next door having 3-4 orgasms at the top of her lungs, it sounded like she was in the room with us, thankfully my kids didn’t wake up! However , I let them know real quick with a knock on the door I was extremely unhappy. Needless to say they shut up! I understand the hotel cannot control other people , but a super quiet room is not ideal for a hotel, due to outside noise. The bag checks before going outside to the pool were probably better than the airport. A little extreme if you ask me. I would say this hotel is for business people who think they are high class and want to party and hook up...not families!

Plussat: Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs

Miinukset: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.

Plussat: I love the underground bar it’s a must to attend every time

Miinukset: What’s not to like?

Plussat: The staff was very helpful, professional and helpful - great personalities! Apple TV in the room was a surprising plus.

Miinukset: Laundry service could be better - T-shirt’s could have been better pressed / folded. Dry cleaning / hanging clothes were fine.

Plussat: The accomodations were great! Love the location & uniqueness of the hotel! Plush bedding, and spacious!

Miinukset: The staff & service was a bit lacking for a high end hotel. The “city view” was of an adjacent building.

Plussat: Connie was super helpful. The airline had lost my luggage and she helped me every step of the way in arranging my shopping trip to make up for the time until it arrived. I felt at home!

Plussat: well appointed. helpful staff

Plussat: Amazing

Miinukset: The room

Plussat: What a beautiful city centre Hotel. We were made to feel special from the moment we checked in with a nice glass of bubbly pink Champagne. The room was magnificient in a sleek modern way.

Miinukset: The view from our room was rather sad as we looked out on a rather messy roof top but then it is in the middle of downtown. Breakfast was a bit of a let down it was good but not quite to the standard of the rest of the hotel.

Plussat: Loved the overall vibe, the super friendly staff and great food on site!

Plussat: the hotel was like “meh”.

Miinukset: Just seemed more pretentious than anticipated. Plenty of design elements, but what statement does the hotel make

Miinukset: Service was wonderful but the food made me sick and I spent much of my night on the toilet.

Plussat: We loved how welcoming the staff was! They knew who we were as we walked in, and completely took care of any request we had! Even going so far as having pie from emporium pies brought in before we got there! the best hotel in dallas — hands down.

Miinukset: There was nothing we didn't like in our stay!

Plussat: Comfortable beds. Nice bar

Plussat: The room was really nice and the bed was very comfortable.. Very quiet. Also very close to the Kay Bailey Convention Center where we had Our Mary Kay Seminar

Miinukset: Doesn’t have a swimming pool... was actually looking forward to it... it’s an older building maybe that’s why

Miinukset: We got double charged for everything. We had to go back and get refunds i am still waiting on one refund.

Plussat: Before we arrived, Carmaleta in Guest Services checked to see if we needed anything before we arrived; Exceptional Customer Service! We were impressed with our room overall, the bed and pillows felt like home

Miinukset: Late night disturbances...

Plussat: Everything was wonderful. The architecture of the building is beautiful. The room was very large and the AC worked great!

Miinukset: Parking was a little pricey but about what you expect for a downtown hotel.

Plussat: Comfortable bed. Nice concierge the evening we checked in.

Miinukset: No extra toilet paper in the bathroom only a mostly used roll on the holder. Also ran out of facial tissues. They couldn’t print me a receipt. Held an extra $50 but didn’t tell me up front they were doing so.

Plussat: Everything!!! The whole place was SO much better than I thought it would be!

Plussat: I loved the character of this hotel, and the staff was nice. The room was really big.

Miinukset: The shower is just a half door of glass, so water got out no matter how we angled the shower head. Not a big deal, though.

Plussat: Modern rooms, great conveniences like texting with staff and the little grocery store.

Miinukset: Nothing!

Plussat: Beautiful big rooms. Comfortable beds Good food and ambience in restaurant

Plussat: The location was excellent! Right in the heart of downtown! The staff was nice, the room was nice and clean!

Miinukset: A few things to note if you’re considering this hotel for your trip. 1. No pool! 2. If you need ice in your room you have to call them and they deliver it in a bag which just seemed like it was a try hard effort to make things seem “convenient” to the guest but I’d much rather prefer to just get my own. 3. Parking! You have 2 options drive around all over trying to find your own parking which during our stay seemed nearly impossible or pay $31 a day at the hotel for parking. 4. The walls are paper thin you can literally hear EVERYTHING in your room. People in the hallway, people watching tv above you, someone’s entire cell phone conversation in the room next to you... you get the point right? Expect to hear everything if you stay here.

Plussat: The spacious room and the customer service

Plussat: The service and staff were incredible. They couldn’t have been more attentive, and small extras such as complimentary drivers, confirmation of my dining reservations in a handwritten letter from Evan the concierge were too numerous to list.

Miinukset: There are refurbishments happening which meant my room was noisier than I would like.

Plussat: I like the people working there. Mary, the concierge and ,especially Francisco,the driver

Miinukset: The rat going up the stairs at the pool. The construction noise. The rate they charged me on a smaller room versus last year when I had a larger room for almost half the rate. When I called again to book for December they have raised the rate another $60.00.

Plussat: room was great, staff was great

Miinukset: live music in bar didn't match the vibe at all. I know its dallas but, its a 5 star hotel with a honky tonk band? and they were really bad.

Plussat: Great, traditional and stylish hotel, excellent staff, very good location near Highland Park, Southern Methodist University and Down Town Dallas.

Miinukset: There was nothing to complain about - except maybe that my booking.com reservation somehow got lost, but we got a room anyway for the same price.

Plussat: Staff and service were incredible. Very personable. Only ate breakfast here but it was amazing. Nice fitnesss center for a hotel. Have sauna and steam room!

Plussat: Super clean super friendly really nice place altogether. Only for those looking for a high end stay in Dallas

Miinukset: Almost too nice, everything was fantastic but if you're the type that doesn't like being waited on hand and foot this might not be your place. Nothing is cheap that's for sure.

Plussat: Staff was excellent.

Miinukset: Minor problem with room key. The key was set to expire at 7am instead of 12 and it took multiple attempts to correct.

Plussat: The TV didn’t work in our original room and we were upgraded to a suite.

Miinukset: Parking

Plussat: Everything else!!

Miinukset: Maybe more creamers with the Nespresso machine in the room. We only had 2.

Plussat: Amazing service - comfortable rooms

Miinukset: Bathroom is very worn and needs updating

Plussat: It was wonderful. The staff was absolutely incredible and the property was perfection. I’ll never stay anywhere else in Dallas.

Miinukset: N/A

Plussat: From the moment you walk into the hotel to the moment you have to leave, the experience is wonderful.

Miinukset: Service was horrible

Plussat: Jadewaters is the only thing I enjoyed.

Miinukset: I didn't like the fact they didn't have a microwave in my room. The breakfast was on the other side of the hotel at the Terrace and it was not good and the staff was not that friendly.

Plussat: I liked a lot about the property. My favorite factor definitely had to be how friendly the staff was! The staff was very helpful when it came to guiding me! I will definitely be staying here again!

Miinukset: There was not a single thing I did not like!

Plussat: Told them at check in we had just gotten married and were upgraded to a king suite.

Plussat: Definitely the pool/water park

Miinukset: The hallways did not have adequate AC and was extremely hot and uncomfortable walking to room. The rooms are a bit small for a family of 4 and the hotel did not have an option for 2 beds and a sleeper sofa for a family of 4 with boy & girl children.

Plussat: Great buffet..nice & helpful staff...

Miinukset: On site washing machines would be a plus

Plussat: Plenty of room for my family of 4. They brought a roll in crib for my youngest and it was the perfect stay. The water park was the best part!

Miinukset: Everything was great!

Plussat: pool was very nice laid back, felt like a resort

Miinukset: Only thing was its Texas and the resort is spread out nicely. But the should be more shade in the center of complex either natural shade or man made.

Plussat: There was plenty to do with kids. No need to leave.

Plussat: Bellman was superb and very helpful. Hotel went above and beyond to make our stay wonderful !

Plussat: Everything they had to offer

Plussat: Beautiful hotel and the waterpark with the adults only area was wonderful since we were kid free for our stay. Also, it was really nice having extra pillows/blankets in the room.