Dallas hotellit lähellä Dallas Museum of Art

Plussat: The ZaZa is fabulous in every way! They cater to their customers . Excellent service from friendly staff: Breona, Eduardo, Kaati and Kristen are just a few that make me feel like the ZaZa is my home away from home during my weekly travels for work. The accommodations and amenities are extraordinary and the food at the Dragonfly is awesome!

Miinukset: No water for ahower....we felt unwelcomed...got charged to have a vehicle there...we couldn't go into pool/spa (causevit was past 10) but there was people in...

Plussat: This hotel was absolutely fantastic!!!! The hotel is visually extremely interesting with the art work etc. Almost like visiting a really cool museum :-) Staff was very friendly and professional...... The room also was wonderful, the mattresses and bedding were beyond comfortable, which was appreciated after a long difficult day of travel when we arrived. If you're thinking about this hotel for a stay, you will not be disappointed!

Plussat: Room was spacious

Miinukset: Noisy hotel on Friday and Saturday nights

Plussat: The room was fairly large and comfortable. The hotel restaurant, as well as the pool area were very nice. Check in was slow, but they do provide wine while you wait.

Miinukset: For the cost, the room was not that extravagant. You cannot bring in any outside alcohol. The room fridge is fully stocked, but of course, you will have to pay for everything. The room "menu" even stated that certain pillow and robe usage cost around $50 and $75, respectively.

Plussat: I love the staff they set my room up perfect the spa was amazing will definitely be back

Miinukset: Receptionist on checin rude and not helpful

Plussat: How unique the property was

Plussat: Great location great decor

Miinukset: Some of the front desk staff were rude and condescending but others were truly helpful, friendly people the guys driving the cars were awesome!!

Plussat: Rooms are very nice. Complementary coffee on each floor. Staff was wonderful.

Miinukset: Pool and bar were meat markets. If you are into that sort of thing then I guess this could be a positive.

Plussat: Friendly staff. Quick valet service.

Miinukset: Charge for overnight parking seemed very expensive. I think your website had a lower cost listed. I was surprised when I saw the $49 per night charge.

Miinukset: Amazing hotel. Pricey, but worth it for a fun night in Dallas.

Plussat: Beautiful rooms and an elegant vibe throughout. Loved having my parents stay here on their first night in Dallas. Right in the middle of downtown.

Miinukset: My only con is the large amount of homeless people at the door of the property—but I know they can’t really control that.

Plussat: The property was nice clean and friendly staff

Miinukset: Limited channel selection , restaurant was a bit to high

Plussat: The breakfast, bar, spa, and atmosphere!

Plussat: Lobby

Miinukset: Room service menu - extremely limited

Plussat: This hotel is one of the most beautiful hotels we have ever stayed at! The front desk staff was so friendly and when they found out we were celebrating a birthday we were offered champagne. That was such a lovely surprise! The location was wonderful and we loved the complimentary car service.

Miinukset: Nothing, we loved out stay!!!

Plussat: All the staff were very helpful, friendly and made our stay very comfortable.

Miinukset: Need hotel maps in each room. There’s so much too explore it’s easy to miss something.

Plussat: Good downtown location and an interesting historic property.

Miinukset: Whilst the public areas are historic, cooly decorated and quite grand, the hotel public areas are very dark and has hardly any windows. It makes it somewhat gloomy. Public areas are so much nicer than the rooms. They've done up the bathrooms and the beds are comfortable, but the decor lacks finesse and there's a distinct lack of luxury for the money. I booked an Exec King Suite and there was no sitting / sofa area - just two beds. It did not meet "suite" expectations.

Plussat: Location and the staff was friendly.

Miinukset: Limited soap in the room. Had to purchase my own soap to bathe comfortably.

Plussat: Accommodating staff, good size room, two excellent restaurants, valet parking, easy location

Plussat: All good been there many times

Miinukset: Need more later night items for in-room dining

Plussat: Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs

Miinukset: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.

Miinukset: Some of the staff were a bit condescending at times. Just because I'm not wearing slacks and shoes that shimmer, doesn't mean I can't afford to stay in your hotel.

Plussat: well appointed. helpful staff

Plussat: Everything was indefinably perfect. This was my first experience with a four star hotel, and I walked in with high expectations. They met and exceeded every single one. The environment is luxurious, the staff is very friendly and very accommodating. We were given a ride to our concert venue free of charge, and when no drivers were available to pick us up, the concierge did so himself (Daniel's a great guy). The cocktails in the lobby bar were unique and tasty. The store across from the lobby bar (an art book store) stocks some great additions to any coffee table. And our purchase was transported up to our room with a little note from the concierge: "Enjoy your staycation." We had only told him once that we weren't from out of town, but he remembered. We felt like royalty from check-in to check-out. I highly highly recommend this hotel to anyone staying in Dallas.

Miinukset: Shower didn't have hot water. We didn't alert the staff because we found out too close to check-out. I imagine, with the quality of customer service we experienced, they would have been up really quickly to fix it.

Plussat: Modern decor and great amenities

Miinukset: Not enough wash cloths...

Miinukset: Cramped slow elevators

Miinukset: That I stayed in the wrong season of the year! (The pool was closed)

Plussat: Staff was fantastic! Rooms were fun with great amenities. Small but great for a short trip.

Miinukset: Air conditioning issues

Plussat: Great service, good restaurants and bars. Well done

Miinukset: Downtown Dallas is cool but there is a limit to what you can do there now

Plussat: The atmosphere

Plussat: The staff at The Joule is amazing and incredibly attentive. They upgraded us to the larger room. Someone helped us to our room with our bags. Since we had never been there, he gave us a quick tour of the room and told us all about the hotel. You can tell they are very proud of the hotel, and they should be. It is gorgeous! I have stayed at The W in downtown Dallas, and got the worst service there. The Joule is so much better in every aspect, and it doesn't cost as much.

Plussat: The minute you pull up the The Joule you know this is something different. The lobby is unique and modern without being cold and industrial. At check in we were handed a glass of sparkling wine. The staff was excellent. The were very professional yet extremely friendly. Not once did I get the pretentious feeling that I sometimes get from 4 star hotels. Every staff person I came in contact with went out of their way to be helpful and made me feel like a valued guest. The room was very comfortable and the design modern. I could tell that a lot of thought went into the design; picking the fabrics, fixtures, colors, etc. I would here again in a heartbeat.

Plussat: Location

Miinukset: Bell hop staff was rude

Plussat: Check in staff. Friendly quick.

Miinukset: No.

Plussat: Location and service

Miinukset: N/A

Plussat: The view was amazing. Super comfy bed and great brunch buffet. Robert was an amazing bartender!

Miinukset: The hotel is showing some wear for the cost of the room.

Plussat: The staff was amazing and the beds were so comfy! Also enjoyed the tv in the bathroom it was nice when we were getting ready to go out

Miinukset: The 24 hour room service menu had a 21% service charge and a $3.00 delivery charge so we just used Uber eats and saved money! Also there was scotch tape on the ceiling of our room in random places I thought that was weird.

Plussat: Every thing was beautiful the view Gorgeous

Miinukset: N/A

Plussat: Nice place.

Miinukset: The information you gave us said they had a airport shuttle. We waited at the airport for a shuttle and no shuttle came. We called them and were told there was no shuttle service from the air port. We were late to meetings and expensive.

Miinukset: Breakfast not included and there is nowhere to get breakfast except as room service.

Plussat: Everything

Miinukset: No

Plussat: The front desk staff person Jasmine Williams was exceptional. She assisted me in printing flight documents for the next day as well as helping me with the Uber app and getting rides. She spent a lot of time with me doing these things to assist me. She had a friendly, helpful attitude.

Plussat: great view

Miinukset: the hallways on the 22nd floor look dented/damaged...needs some upkeep

Plussat: Location and the on site bars and restaurants. The view was great and the staff were very attentive.

Miinukset: Nope!

Plussat: All the staff were friendly and very accommodating. Especially the valets. We would stay here anytime we were in Dallas. Would also recommend it to any of our friends! Also the bed and pillows were superb! Slept like a baby and looked at the tag on the pillows. So we could buy them for at home!

Miinukset: The overnight valet charge seemed really high but made it super easy. Not sure how much it would have cost to public park!

Plussat: The hotel was very nice and most of the staff was extremely helpful. My room was spacious, clean and had everything I needed. I like how it was an old building that had been restored in a more modern fashion. I would stay at the Cambria again.

Miinukset: The elevator signal (signaling that the car has reached your floor) was very loud, I could hear it clearly even though I was a good 5 rooms away from the elevator bank. The hallways were quite loud. Service at the bar could have been better.

Plussat: Great breakfast tacos! Everyone had a good positive attitude!!

Miinukset: The hotel should communicate with surrounding businesses in order to keep enough staff on the clock for events and conventions. BUT everyone was very friendly despite being overwhelmed with people at breakfast.

Plussat: Spacious room. Clean.

Miinukset: We liked it all

Miinukset: Check in staff. One lady couldn’t find our reservation even though we gave her a confirmation number. Told us it wasn’t in the system. Had an attitude. When we got another agent she found it right away. Only one small restaurant that frequently wasn’t open. Very limited menu. No room service. Very expensive.

Plussat: Location

Miinukset: There was a restaurant charge on my bill when I checked out. Never used their restaurant. Was taken off, but still concerned me. Would expect better.

Plussat: Impossible to fault this hotel. As a solo traveller I found everything to my liking. Breakfast was amazing, portions are big but so delicious too. Staff could not been more nice, so chatty, friendly etc. My room was huge, booked a king size room. Had a great view of Dallas too. If staying in Dallas stay at this hotel.

Miinukset: Shopping malls are a bit of a distance outside Dallas. Did not bother me in the least. All I wanted was where I was, no complaints about that. If you want a taxi they are everywhere.

Plussat: I liked the size of the rooms and location to the event we were attanding.

Miinukset: Our room was close to the elevators, like right next them, and we didn't sleep well either night for hearing the elevator buzzers going on and off all night and the noise from the people talking and carrying on all hours of the night as they were getting on and off the elevator. The second night as we were going to bed I noticed the sheet on our bed was dirty. I took it off and left it on the floor.

Plussat: Love this hotel - Everyone from front desk to room attendants to restaurant. Super team!

Plussat: Rooms are large, bed is comfy, lobby/bar/bistro lovely with good good.

Miinukset: Some of the staff could be friendlier. Others were great.

Plussat: Location and Staff

Miinukset: The hotel wasn't very accommodating with early check in or late check out. Also, I informed staff that the bar hours on their website wasn't correct. The website stated 12am, however they closed at 11pm. I had clients that met me at the hotel, however we had to go to a different location to meet.