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Tiedot
Kartta
Arvostelut
Kokonaisarvosana
9,3 Erinomainen
Perustuu 424 arvosteluun
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Kaikki arvostelut 9,3
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Pariskunnat 9,4
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Perheet
-
Bisnes
-
Yksin matkustavat
10,0
10,0
9,6
9,3
9,2
8,9
9,6
tiedot tarjoaa TrustYou
"Mukava rakennus"
"Erinomainen ruokalista"
"Ystävällinen tunnelma"
Top positiiviset arviot
Top kriittiset arviot
Erinomainen 10,0
The Ritz staff is world class! The bellman rocks! Everything was perfect
Keskiverto 2,0
The Ritz staff is world class! The bellman rocks! Everything was perfect
Viimeaikaiset arvostelut
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Erinomainen
10,0
My 2 daughters and I stayed at the hotel on a very busy Dallas weekend. We were greeted with Sprinkles cupcakes at the reg. desk to celebrate a big football game being played that weekend. The beginning of a great weekend. \n\nThe club level floor was large and worked perfectly for an extra roll-away bed. The bathroom was huge. The club level lounge had superb snacks. We also ate at Fearings on the lobby level. Though difficult to get a reservation on the busy weekend, we camped out hoping for a cancellation and were lucky to nab a table. The food was tremendous -- the chef was previously at the Mansion across town. Expensive, but well worth the price.\n\nThe hotel is only 10 minutes from Northpark Mall, as well as other shopping areas.\n\nOur stay was great. We'll definitely return!\n\n
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Keskiverto
2,0
Our stay at the Ritz Carlton in Dallas has been ruined. Everyday, when we go into the club level, we have been appalled by the lack of enforcement of the dress code and the noise level in the club room. For example, no shoes, half naked men and women in bathrobes, men, women, and children in pajamas and dirty socks with no shoes, and today was the icing on the cake which has ruined our stay and will result in our early departure. There are a group of loud, obnoxious, rude, and inconsiderate heathens in the club room watching a football game (3:30pm CST) we asked the attendant to address the noise issue and she instead walked over and told the group that she was sorry to disturb them, but that we had complained and pointed us out. That resulted in them bullying us out of the club level room. We have been staying at Ritz Carlton properties for twenty years and we have never experienced this level of unsatisfactory service. It is unbelievable and unacceptable. Now, instead of staying to celebrate my husband's birthday, we are going home.
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Erinomainen
10,0
We stayed on Concierge floor with the Club lounge which includes all the alcohol and light food throughout the day. It is worth the extra money to stay on this floor. We did a package that included a three course meal at Fearings which was the highlight of our evening along with having champagne and chocolate covered strawberries delivered to the room at just the perfect time which was while we were out at the pool. The pool isn't big but the staff at the pool is very attentive if you need anything.
alk. 220 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,6 Erinomainen
Perustuu 840 arvosteluun
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Kaikki arvostelut 8,6
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Pariskunnat 8,4
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Perheet 8,7
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Bisnes
-
Yksin matkustavat
8,7
8,5
8,3
7,8
6,7
6,4
8,6
8,4
7,5
6,5
3,8
7,7
6,4
6,2
3,7
tiedot tarjoaa TrustYou
"Ystävällinen tunnelma"
"Mukava rakennus"
"Tyylikäs hotelli"
Top positiiviset arviot
Top kriittiset arviot
Erinomainen 8,0
Staff was great Several parties (wedding, birthday, etc) had way too many people in each room and in other parts of hotel. Shouldnt allow but so many people in a room....
OK 5,6
The Ghostbar! It was hottt! People keep to themselves though. I loved the roof top pool as well but at first it's a little awkward when people are just staring at you when you first come in because it is rather small. A rude girl named Jennifer that works at the desk. She hung up on me without saying at least a thank you. I had called about revising my statement because a pending transaction was showing on my bank card and I wanted clarification. I called her back right away and told her she was very rude.
Viimeaikaiset arvostelut
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Hyvä
7,6+total quiet
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Erinomainen
8,0+Amazingly appointed rooms, amazing decoration, posh furnishings, overall an amazing experience.
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Erinomainen
8,0+Staff was great-Several parties (wedding, birthday, etc) had way too many people in each room and in other parts of hotel. Shouldnt allow but so many people in a room....
alk. 175 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,4 Erinomainen
Perustuu 620 arvosteluun
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Kaikki arvostelut 8,4
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Pariskunnat 8,1
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Perheet 8,8
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Bisnes 8,6
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Yksin matkustavat
9,1
8,5
8,4
7,5
7,1
6,3
9,2
8,2
5,8
4,6
4,5
3,7
8,8
8,7
6,4
5,5
4,6
4,5
8,5
4,3
4,0
tiedot tarjoaa TrustYou
"Ammattitaitoinen palvelu"
"Ystävällinen palvelu"
Viimeaikaiset arvostelut
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Erinomainen
8,8+The staff was very friendly and rooms were comfortable. The toiletries supplied were top notch.-For the price of the hotel there wasn't anything "above and beyond". There wasn't coffee in the rooms which was disappointing. We stayed at the hotel zaza last visit and would probably return there. They had small macaroons sitting out with lemon water in the lobby. Also when we checked in there we were greeted with a glass of champagne. They also offered a weekend getaway package for the same we paid at Rosewood and we received a bottle of champagne in our rooms and gourmet breakfast at their restaurant. The spa was very outdated, my massage was fantastic. But could hear the parking garage above a few times. The rest of the spa was clean just very much in need of updates. Something to consider.
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Erinomainen
9,7+AMAZING STAY AMAZING STAFF GORGEOUS PROPERTY
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Erinomainen
10,0+Staff knowledgeable of the area.-only 2 elevators
alk. 124 €
Tiedot
Kartta
Arvostelut
Kokonaisarvosana
8,2 Erinomainen
Perustuu 926 arvosteluun
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Kaikki arvostelut 8,2
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Pariskunnat 8,0
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Perheet 8,7
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Bisnes 7,4
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Yksin matkustavat
8,8
8,6
8,2
7,8
6,4
6,4
8,9
8,7
8,2
5,8
4,5
4,2
9,1
8,7
8,2
7,8
7,1
6,6
8,9
8,3
8,1
8,1
5,9
4,5
tiedot tarjoaa TrustYou
"Tilavat huoneet"
"Ystävällinen palvelu"
"Hyvä kuljetuspalvelu"
Top positiiviset arviot
Top kriittiset arviot
Erinomainen 9,1
Room appeared to be recently remodeled, Very comfortable and clean. Housekeeping staff was prompt and efficient. Front desk was helpful and friendly. Within reasonable walking distance of the American Airlines Arena and numerous restaurants. In-house restaurant has a limited menu - food is ok but certainly not destination dining. Also, no drugstores, grocery stores, liquor stores, etc. nearby. Surrounding area is mostly office buildings. No shuttle service to or from airports.
OK 4,2
Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
Viimeaikaiset arvostelut
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OK
4,2+Location was great for Dallas but ok for Uptown. The staff for was friendly and helpful. The spacious room was nice to have. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you.-The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. The bathroom/tub were not very appealing and was stained as well as had mold growing in it around the drain. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough and we found pubic hairs on the comforter and towels. We were scheduled to stay three nights - we left after one. Hotel is disgusting - it should be given 2 stars.
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Hyvä
6,0+Location was great for attending a concert at the AAC. The shuttle driver was fast n friendly. All staff for that matter were friendly and helpful. The breakfast buffet was less than you'd expect for the price, but they do serve omlettes cooked to order, and overall good. The spacious room was nice to have. I didn't feel crowded. The parking garage was great being able to park on the same level as your room so your vehicle is never more than 60 seconds away from you. Gave facilities 4 stars for parking garage.-The hotel definitely looked better in pictures on the website. Upon entering our room, we quickly realized it had the appearance of a Days Inn with the Hyatt name on it. The walls showed several places of patchwork and poor painting. The window was old and you couldn't see very well out of it. We did not shower there. The bathroom/tub were not very appealing. It was dirty under the couch cushions. The ceiling where the a/c vent was at was covered in a nice dark grey shade of dirt and dust that had been accumulating there for who knows how long. The sheets were pretty rough. With taxes and fees being $28, parking being $15, totalling $242 for one night was very far from worth it. The room served it's purpose, but I would have rather paid $100 more for a nicer hotel if I had known this would be my experience.
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OK
4,8+Location, close to American Airlines Arena Able to check in early-Everything under construction. No bar/restaurant and no notification upon booking. Walls were thin as paper, could hear everything, even outside traffic. Were booked in a wheelchair accessible room (not a problem) but the shower head was unable to actually hold the position needed to shower, instead it just pointed at the wall. Bed was lumpy and awful.