Dallas hotellit Northeast Dallas

Plussat: The bed was really comfy... clean, nice, cozy room!!

Miinukset: Everything was perfect. Not a one complaint.

Plussat: Great staff, very clean

Miinukset: The fact I payed for a 200.00 suit and I got thrown in the 8th floor with my view looking at a roof top. I wasn’t to happy but over all it was a good stay. Will definitely staying here next time

Plussat: Location

Miinukset: They ignore the breakfast included deal they offer on booking.com & try to overcharge you, if you argue debate & dicker with them showing proof, better have the app on your phone, then they say, oh here you go, and hand you the little cards for the breakfast. It's pretty obvious the scam they are running on people, they want to charge you again making you think you didnt pay for the breakfast with your booking.com app reservation when you actually did, but hoping to make you pay again then they can easily pocket the extra 15 per person tax free to boost thier low hourly wage, a scam that probably works best for them on foreigners & senior citizens, they tried this both times within several days on me & my family at the desk with my foreign relatives who speak very little english, I booked it for them using booking.com so when I saw them trying to scam us, I called them out on it. Both times with two different people checking us in after debating with them & hearing them saying very firmly to me things like "i dont see it here" & "no sir breakfast was not included", they realize I'm not thier average customer & Im not taking this vulgar abuse of power so they wisely give in, and suddenly, mysteriously they just say oh, ok, sorry sir, when I show them the app, and are very dissapointed looking about it. I did the math & I really think they can make a pretty nice profit off of doing this to people.

Plussat: Clean rooms and very comfortable beds.

Miinukset: Great rooms, just wish they had a pool

Miinukset: The breakfast was not free.

Plussat: Location, The dinner we had was great, Staff was gracious.

Miinukset: Room was very warm when we arrived. Took about an hour to cool down. Made a request for a fan and was told we would get one, but it wasnt till the following afternoon. The staff followed up and the fan made a big difference.

Plussat: I like everything about it big comfortable beds

Plussat: The restaurant staff were excellent. Bed was comfortable. Appreciated the air-conditioning. Good selection at breakfast. Easy access for cars. Free shuttle was much appreciated. Chilled water and ice available and cookies on arrival.

Miinukset: Not all programmes on the TV matched the guide. Information given by some front of desk staff didn't match the material in the brochures.

Plussat: Great bed. Spacious room.

Miinukset: Traffic noise although I appreciated the earplugs.

Plussat: The willingness of the staff to help answer questions.

Miinukset: Not a pedestrian 'friendly' area. Kind of in an industrial area.

Plussat: Rooms were not clean.. Hotel was not clean

Plussat: Great service and beautiful view from our window.

Miinukset: N/A

Plussat: Friendly Staff, Clean Rooms, Complimentary toiletries, clean towels and Delicious breakfast. A convenient location, Will definitely come back!

Plussat: Clean

Miinukset: To many people in parking lot

Plussat: The breakfast was pretty good. The toaster wasn't working the first morning for some reason and a guest had left one of the waffle makers in a mess that wasn't cleaned up, but there were other options. The location was very convenient for my visit. The staff was especially helpful! There was a mixup with my reservation (my fault) and they were very accomodating in helping me get it fixed. They helped print out our boarding passes.

Miinukset: The printer that was available to use was out of ink, so we couldn't print boarding passes or other online tickets. The front desk did print boarding passes for us. The breakfast could have used a bit more attention on our first morning - the mess with the waffle maker, the toaster not working, there were no more omelettes left.

Plussat: Rooms was clean beds are soft

Miinukset: Had leak in bathroom to much noise

Plussat: The price was great.

Miinukset: Property is ready for a remodel. It’s clean but aging.

Plussat: The staff cody and tiffany were so kind helpful and considerate. They did everything they could to make our stay easier. They are the type of staff employers should treasure. I want to thank them so much for all their help

Miinukset: I have no complaints

Plussat: Breakfast was amazing and the bed was very comfortable.. the staff was very friendly and I truly enjoyed talking to them all the way down To the maids... will stay here again...

Miinukset: Everything was perfect. Pool needs work but other then that it was perfect.

Plussat: Everything

Plussat: very nice professional staff, very neat and clean, comfortable room.

Miinukset: the location is good but I did notice some very unusual and suspicious loitering outside in front of the hotel (very strange and unsafe looking individuals they entered the hotel as well) the breakfast could use more meat choices.

Plussat: My room was so hot, AC wasn't working . Complained but was still not fixed

Miinukset: Elevators

Plussat: I loved the cleanliness of this hotel. You walk in and instantly know you're in a well taken care of place. The rooms smell clean but not like cleaner. My second favorite thing was the staff. They are so friendly and willing to help!

Miinukset: The only thing I think the hotel could improve on is the eggs at breakfast. Everything else was delicious, the eggs just didn't have any flavor and were super dry.

Plussat: The employee working at the front desk was very friendly. I requested a first floor room due to an injury and she made it happen! The hotel was nice, clean, and wasn't noisy. We would definitely stay here again.

Plussat: The friendly welcoming staff

Plussat: Convenient

Miinukset: Roaches in the room, Dust on the entrance door, door, and elevator don't work my mother have heart problem and she had to walk up to 4th floor.

Plussat: Everything

Miinukset: Nothing

Plussat: The Breakfast

Miinukset: Front desk clerks were not that friendly a little aggressive. Room services did not provide more towels with our request.

Plussat: I love everything from the hotel, soo nice and clean! Bed was comfy, hot tub was delish even though it was a last minute reservation it was awesome!

Miinukset: We loved it

Plussat: Good location

Miinukset: The breakfast sucked!

Plussat: Location

Miinukset: The rooms were in need of repairs. The hair dryer didn't work and they made no attempt to replace it. The curtain shower had mold on it.

Plussat: We were greeted by friendly, helpful front desk employees. The room was very clean and the bed was comfortable. Spa tub was large and jets worked well.

Plussat: Great staff!

Plussat: Very friendly staff...great breakfast...very happy with entire stay.

Miinukset: Traffic in area is heavy...not the fault of Holiday Inn but just be advised.

Plussat: The rooms are very spacious and the staff was amazing

Miinukset: Nothing

Plussat: The location was cool. Room was nice

Miinukset: It was different lol not like any of the other Holiday Inns when it comes to Appearance wise

Plussat: They allow pets

Miinukset: Hidden fees when I got there. TV remote did not work. Roaches. Most of the staff was rude.

Plussat: Location

Miinukset: It smelled like cigarettes .

Plussat: The staff (all two of them) were kind and attentive. They deserve better.

Miinukset: The rooms and lobby were disgusting. We didn't even stay the night because we were afraid for our health and our safety. I'm working on getting a refund because this hotel (aside from its staff, who deserve better) was 100% unacceptable.

Plussat: Nothing it was not nice at all.

Miinukset: Nothing, my room was not clean I pay more than the volume of the hotel I will never wanted to booked from them again.

Plussat: It was secure with a new set of police officers every time I walked thru the lobby. Roaches of many sizes to keep you company. Hallway smell of fried fish...sooo appetizing.

Miinukset: No breakfast as advertised. There was a half cup of nasty coffee with extra grounds. As a whole I was happy to get out without consuming anything.

Miinukset: My room smelled like smoke my first hole smell like a pissy dog! It was just not worth any of my money I didn’t even sleep in the bed! Nor did I utilize your towels or anything the cleanliness is out of this world bad!!

Plussat: Customer service,

Plussat: Nothing about that filthy place it needs to shut down!!!!

Miinukset: Nothing about it!

Plussat: Location

Miinukset: The rooms didn’t even had clean towels, and no breakfast

Plussat: The location

Miinukset: The room was not clean and we was told that there was no other room to move us to we had to change out the sheets and blankets ourselves and we was told that we couldn't get a refund or talk to someone in charge

Plussat: The cost

Miinukset: The people who lived on property

Plussat: They worked with you and tried to get you in a room.

Miinukset: Staff was amazing