Dallas hotellit lähellä Comerica Bank Tower

Plussat: The facility was clean and professional. Ryan, the concierge was very helpful and efficient! The room was clean and comfortable. Valet made coming and going from the hotel fast and safe. Overall my experience here was very satisfying and enjoyable.

Miinukset: The only issue I had was when we arrived for our check in. The front desk lady was rude and abrupt and made me and my guest uncomfortable when we were dealing with payment. But the next shift of staff at the front was very helpful. Also our remote to our TV in our room had difficulty connecting when pushing buttons.

Plussat: Rooms are very nice. Complementary coffee on each floor. Staff was wonderful.

Miinukset: Pool and bar were meat markets. If you are into that sort of thing then I guess this could be a positive.

Plussat: Everybody was real helpful under the circumstances

Plussat: It was very clean, modern and in a good location of downtown.

Miinukset: The bathroom shower is different. It's like the whole bathroom is a shower.

Plussat: The breakfast was good and good customer service. Good location and clean rooms.

Miinukset: None

Plussat: Very clean

Miinukset: No ice on our floor ( ice maker there, but it did not work). We had to check several other floors before we found a functional ice maker. Also, the hotel phone beside our bed did not work, so we needed to take the elevator down to the lobby from the 1

Plussat: The room was huge and very clean. We truly enjoyed our stay! We would defiantly stay again! Breakfast was great as well!

Miinukset: I called to confirm an additional person be added the day before. I was told she needed an ID and a confirmation number, which she had. The person put a note on account - it was still a hassle to get her checked in.

Plussat: Great location, very nicely decorated, very good breakfast selection. This hotel should be rated higher than 2.5 starts. I have stayed at 4 star hotels not as nice and as good of service.

Plussat: We had a small accident in our room that led to a bit of drywall damage. I spoke to the manager to inform him , and they didn't charge the damage to our hotel bill! Stellar customer service overall!

Plussat: Location

Plussat: Clean quiet nice employees

Miinukset: Parking garage kept needing maintenance other than that great stay

Plussat: The view of the city and the room altogether

Miinukset: No

Plussat: Everything was great

Miinukset: No

Plussat: Easy to book

Miinukset: Beds weren’t comfortable.

Plussat: Great location! Very clean. Friendly staff

Plussat: Good

Plussat: The location is great and it quiet friendly staff

Miinukset: The bed its not soft enough and the pillow is to soft that I got a migraine from sleeping on the pillows

Plussat: Very nice room with very large bathroom, and a great city view.

Plussat: The decor was beautiful and the location provided easy access to the highway.

Miinukset: The upper levels were closed off. I believe it was for renovations though. Our windows looked directly into the buildings across from us, and I’m not sure the sun shades actually kept anyone from being able to see into our room.

Plussat: Loved the bed.

Miinukset: There wasn’t a bathtub

Plussat: Not much at all

Miinukset: The front desk was not very friendly at anytime in our stay. The tv did not work in our room but the maintenance man came and took care of it. He was probably the best part about our stay. Room service can in a take out bag. More of a 3 1/2¸

Plussat: The room sizes.

Miinukset: The dated style of the rooms and corridors.

Plussat: I like the design and location of the hotel

Miinukset: There seemed to be a plumbing issue with the toilet and bathroom water

Plussat: Key required to operate the elevator, great for safety. The lobby area is very inviting, couches are great. Free WiFi. King bed was very comfortable with lots of pillows. Safe and fridge provided.

Miinukset: Based on pictures I was under the impression that there would be a business center, but there isn't. Showers look cool but leave huge puddles, poor housekeeper. Valet is $33. Also minor, but no drinking water in the room.

Plussat: There was no breakfast!!!!! I really liked the bed, it was very comfortable

Miinukset: When I reserved the room, I asked for a tub in the room. When I got there, the room I got had only a shower. I went back down to the main desk and told them about it, they apologized and switch my rooms, in the room that they gave me also didn’t have a shower but I was actually charged more for the room and I didn’t feel like wasting time and going back down and being moved again

Plussat: The staff was very attentive. The room was upscale and cozy.

Miinukset: None

Plussat: Staff was very friendly and always ready to help or answer questions or provide recommendations.

Plussat: Vicinity of attractions

Miinukset: Valet parking only other than paid garages far away.

Plussat: Starbucks

Miinukset: Room wasn’t clean not worth that kind of money. Toilet leaked water. Food In room had been opened

Plussat: Comfortable beds, staff allowed us a late checkout, location, free WiFi

Miinukset: Valet staff was a little rude

Plussat: Rooms were nice beds comfortable and very clean

Miinukset: It was the restaurant side of things that ruined it for us..the waiter literally looked at me and said “what do you want” no introduction or anything.. should have left right then. 40 dollars for steak frites came out rare when my SIL ordered medium well... multiple people around us got up and left cause the staff was very rude. Room service there was also terrible was told at 945pm it’d be 40 min before our food came up.. no big deal.. had to call back at 1130pm to check the status and the girl said they had one cook and one runner on and it would be a minimum of another hour. We all went to bed hungry. I would stay at this hotel again but I definitely wouldn’t try and eat there. We were in town for a cheer competition this facility had the foresight to have a separate menu catering to our demographic but didn’t staff appropriately for it.

Plussat: The location was convenient for my trip. Felt safe in the area.

Miinukset: Two times my key didn't work on elevator. Front desk had security walk me to my room. Treated me as if I were being untruthful. Somewhat dissappointing.

Plussat: Enjoyed a fantastic dinner and breakfast. Drinks after the concert at American Airlines Center made it a perfect evening.

Plussat: None

Miinukset: Staff not friendly at all

Plussat: Perfect location for the event I was attending.

Miinukset: I would have preferred self-parking. It is easier to drive in and out of the Hotel that way - especially if you're time constrained.

Plussat: Everyone we encountered from the valet parking attendants to the front desk we all superb.

Miinukset: I would have loved a small breakfast that was free.

Plussat: Classical hotel with charm and quality.

Plussat: The staff were very accommodating

Plussat: The location was great.

Miinukset: The staff was not friendly or helpful. As someone who works in hospitality as well I was very shocked. I would not recommend this hotel because of the staff.

Plussat: A wonderful hotel - on the edge of the downtown core of Dallas, within easy walking distance of all major attractions, yet outside the noise of a big city. The staff were outstanding - early check-in was easy, and the personable staff on duty were a pleasure to meet! The parking valet was prompt and helpful, and made the arrival process extremely pleasant. The room was modern, bright, and extremely comfortable! The breakfast was excellent and the set-up was very pleasant.

Plussat: The staff was great! The room was very clean! They also use every products!

Miinukset: Parking can be tricky, there is a garage but we left for dinner a few times ( due to covid food was not available) and each time we left we paid 5 dollars plus the overnight fee of 15, grand total 25

Plussat: Friendly staff.

Miinukset: $--- Way too expensive for a simple room with no view but the wall and no breakfast included. Ludacris!

Plussat: The decor and look of the hotel was lovely . It was clean and also had plenty of towels.they let me check in early and staff was very nice

Miinukset: The location doesn’t have parking except having to pay 40$ for valet parking or the parking garage across the street which u have to pay every time u leave and come back you have to pay .there are so many homeless people around that you feel uneasy .i Expected a bigger room I mean for the price the Warwick which has larger rooms offered more for my money.there was no mini bar which is odd so I had to go to the lobby to buy everything.the dinner menu was very short with a handful of choices. I smelled marijuana through the vents which probably came from the loud neighbors constantly slamming the door at 11 pm

Plussat: Good location for downtown

Plussat: Great location and very comfortable rooms

Plussat: Hotel itself was well appointed and comfortable. Good location for a downtown Dallas event.

Miinukset: The front desk employee was the most unprofessional, incompetent and rude employee I’ve ever come across. He needs to be terminated or sent for extensive customer service training.

Plussat: The hotel was nice and clean everything looked just what they advertised

Miinukset: Everything was great only thing is there were a bit of homeless people around

Plussat: Clean room and friendly staff.

Miinukset: Price per parking in the garage was too high. It clearly states $14, but when you pay its $19.

Plussat: The location was great and the hotel decor was a lot of fun. The beds were super comfortable and the gym was much nicer than I expected which was a plus. Overall we were pleased with the hotel.

Miinukset: The bathrooms are very small which so if you have two people getting ready at the same time its a bitt difficult. We also tried to use the hotel shuttle twice - supposed to go anywhere within a 3 mile radius - but never had any luck

Plussat: The rooms were small but decor was cute

Miinukset: Room was small and no where to sit except on the bed

Plussat: excellent breakfast. Also, the hotel mgmt clearly made a conscious decision not to charge their guests for essential amenities, such as laundry (free do-it-yourself washer & dryer access, free internet access in the rooms, and free local shuttle on call for the guests). Aside from that the staff was very friendly and helpful.

Miinukset: The rooms were not big; however, the bathroom spacious and there was plenty of closet space to hang clothes.

Plussat: The hotel was extremely clean and pleasant.

Plussat: I really liked the room decoration/colors, the staff (great!), and the van service, which really made a difference (as I was attending a conference at the Hyatt).

Miinukset: The chair by the desk (too short and very uncomfortable) and the fact that the door to the other room does not block any sound (the person next door had a cough that I had to put up with all night long -- fortunately our stay overlapped for only one night).

Plussat: close to downtown

Miinukset: no parking place!!

Plussat: It was very clean and the location was convenient to get to Downtown.

Miinukset: The pool was very small and could have been cleaner.

Plussat: Location.....close to reunion tower, JFK memorial park and so on. Free breakfast not bad for 3 stars hotel.

Miinukset: The hotel has been renovated, but still has plumbing issues, and still you can find out dated room. Valet parking is about 40 per night.

Plussat: Proximity to attractions

Miinukset: Parking was awful and expensive once you did find a place. Staff was ehh about everything food served at breakfast was also of poor quality.

Plussat: The hotel staff was so helpful and super friendly!

Plussat: Location

Miinukset: Breakfast as advertised was not provided, understand COVID played a part but when we specifically looking for a hotel that had breakfast even continental was important to our plans. Was told a grab and go sac would be out, never saw them but didn’t ask either. Parking is not provided as part of the cost, we could pay the $30.00 a day to valet in any open slot (no valet on duty this weekend) or we could park across the street in public parking, paying every 24 hrs with no in and out without paying again.

Plussat: Location

Miinukset: Beds are small but comfortable

Plussat: Breakfast, pool though small

Miinukset: I wish there was a trolley or shuttle service

Plussat: Janet the GM was awesome.

Plussat: Friendly staff, good breakfast, clean rooms, comfortable bed.

Miinukset: Could hear some street noise from the room. It did not wake me up but could be an issue for a light sleeper. I wish parking was included in the price

Plussat: They quickly switched our room when I called them and told them the room they had put us in had no running water. The girls working there were nice.

Miinukset: I called about swimming suit bottoms I had left and have gotten no return call from anyone at the hotel about them. The rooms were kind of gross, the parking garage was "full" even though more than half of the hotel was empty due to the COVID crisis, so we had to park across the street in an open parking lot instead. The pool was tiny and filthy. We were told the entire maintenance staff had been fired. We will not return.

Plussat: The building that’s bout it the rooms are not up to date.

Miinukset: Nothing especially the toilet not working

Plussat: Loved the local and the access to the Dart

Miinukset: Had to call the desk a few times for items that should have been in room.

Plussat: The hotel was clean.

Miinukset: The hotel attempted to cancel my reservation due to their overbooking problems. They didn't want to recognize my reservation. After getting rather irate with them, they tried to send me to a sister property. I called and that property was overbooked as well. The desk manager finally provided me my room. I will never stay at this location again. I am a a Marriott Gold member and they treated me like crap.

Plussat: It's location in the West End where all the events of the Texas/OU Weekend took place.

Plussat: The hotel had clean rooms, but the beds were not the most comfortable. It is located in a great part of Dallas, central to a lot of entertainment and easily accessible to the highway.