Dallas hotellit lähellä J. Erik Jonsson Central Library

Plussat: Amazing atmosphere in the middle of Downtown Dallas

Plussat: Courteous staff and location.

Miinukset: Paid parking.

Plussat: Nice hotel, AC sucked in the room....it was hot!

Plussat: Our favorite place to stay in Dallas. Plenty of dining on site and pool is excellent

Miinukset: None

Miinukset: Lobby bar charged my room after I paid cash for my drinks.

Plussat: The restaurants were good.

Miinukset: We rented a deluxe king room and were given a queen room. We called down to change it and they wouldnt. We managed, but the queen room was more expensive then the deluxe king.

Plussat: The bed

Plussat: I loved the room. Amazing view, very quaint. Great experience all around.

Miinukset: Nothing was bad. It was all fantastic!

Plussat: Location was perfect for our planned excursion.

Plussat: The hotel itself was very clean and nice. Very upscale.

Miinukset: The AC couldn't cool the room below 70. On top of the high price of the night, you have to pay extra to park and have to pay to even use the WiFi. Basic ammenities that every other hotel has to make the stay convenient. There were hardly any outlets in the room. You have to charge your phone across the room from where you want it. All in all you would think that for the money you're paying to stay there, they would offer a little more.

Plussat: Room: very clean and fresh. Bed: comfy and no worries for problems. Friendly staff and valet parking was so easy.

Miinukset: We did not get to swim as the pool was severely over crowded. We need a larger pool.

Plussat: It was very clean and the staff were friendly. Javier at Texas Spice was the best waiter I’ve ever had!

Miinukset: The hotel is not kid friendly. The rooms have nothing to break up noise at night ( such as a fan in the bathroom or sound machine), so the last night My husband and I woke up to the girl next door having 3-4 orgasms at the top of her lungs, it sounded like she was in the room with us, thankfully my kids didn’t wake up! However , I let them know real quick with a knock on the door I was extremely unhappy. Needless to say they shut up! I understand the hotel cannot control other people , but a super quiet room is not ideal for a hotel, due to outside noise. The bag checks before going outside to the pool were probably better than the airport. A little extreme if you ask me. I would say this hotel is for business people who think they are high class and want to party and hook up...not families!

Plussat: Two good things - the valet staff was efficient and quick There was a patch of grass across the street for dogs

Miinukset: The entire staff seemed put off by answering any basic question of ours, they weren’t knowledgeable about the simplest of things like what time check out was even!! We were put on hold so they could check... meanwhile i could hear the other line going off in the background. They just wanted to switch over to a more important guest. The spa flat out lied to us about their availability. When we tried to push our checkout time by 30 minutes after enduring all of this so that we could go to a neighboring spa it simply couldn’t be done. The shower was broken, my fiancé fixed it, the mirror in the bathroom was broken, my fiancé attempted to fix it but then said “honestly i should Be paid for fixing all of these issues”. We asked for a dog bed. They offered it at check in but they were reluctant to send one up in the ten minutes it took us to change our mind about wanting one. It was disgusting Don’t ask for the dog bed. They apparently offer free car service in 5 miles. Don’t even bother. They won’t answer the phones to call you one. We had such high hopes for this place as we visit the spa and CBD often. This was our first and LAST stay at the joule. You’ve lost two customers that used to sing your praises.

Plussat: I love the underground bar it’s a must to attend every time

Miinukset: What’s not to like?

Plussat: The staff was very helpful, professional and helpful - great personalities! Apple TV in the room was a surprising plus.

Miinukset: Laundry service could be better - T-shirt’s could have been better pressed / folded. Dry cleaning / hanging clothes were fine.

Plussat: The accomodations were great! Love the location & uniqueness of the hotel! Plush bedding, and spacious!

Miinukset: The staff & service was a bit lacking for a high end hotel. The “city view” was of an adjacent building.

Plussat: Connie was super helpful. The airline had lost my luggage and she helped me every step of the way in arranging my shopping trip to make up for the time until it arrived. I felt at home!

Plussat: well appointed. helpful staff

Plussat: Amazing

Miinukset: The room

Plussat: What a beautiful city centre Hotel. We were made to feel special from the moment we checked in with a nice glass of bubbly pink Champagne. The room was magnificient in a sleek modern way.

Miinukset: The view from our room was rather sad as we looked out on a rather messy roof top but then it is in the middle of downtown. Breakfast was a bit of a let down it was good but not quite to the standard of the rest of the hotel.

Plussat: Loved the overall vibe, the super friendly staff and great food on site!

Plussat: the hotel was like “meh”.

Miinukset: Just seemed more pretentious than anticipated. Plenty of design elements, but what statement does the hotel make

Miinukset: Service was wonderful but the food made me sick and I spent much of my night on the toilet.

Plussat: We loved how welcoming the staff was! They knew who we were as we walked in, and completely took care of any request we had! Even going so far as having pie from emporium pies brought in before we got there! the best hotel in dallas — hands down.

Miinukset: There was nothing we didn't like in our stay!

Plussat: View, cleanliness, amenities. Went for our 10 year anniversary and we were treated like royalty, amazing experience.

Miinukset: Only thing I didn’t like was only stayed one night. Wish I could have stayed longer.

Plussat: The room size and extra features like floor night light and auto lowering shades. Love the view!

Miinukset: There were fingerprints on the main window and the toilet lid had a dirty smudge on top.

Plussat: Perfect location for Sixth Street museum. Room great with everything you need, fridge etc WiFi, tv, coffee Good outdoor pool Great breakfast deli Cindi across road.

Miinukset: Price of parking

Plussat: the private area for location away from the chaos of the large group in attendance. I also loved the late checkout.

Miinukset: the only thing I did not enjoy was the view from the window.

Miinukset: Pool was a little cold could be heated

Plussat: Room, hotel restaurant, and staff.

Miinukset: No food passed 2 am. Room was little smaller then I expected.

Plussat: Location is amazing. Loved my room and my room view. Love this hotel !!♥️

Miinukset: Housekeeping was questionable. Day 2 garbage cans were not emptied day 3 had to track down housekeeping late in the day to get they done??!! That’s my only complaint.

Miinukset: Needs more electrical outlets.

Plussat: Clean and elegant

Miinukset: Standard room was basic

Plussat: Everything was great

Plussat: The hotel employee was very helpful and made checking in a vreeze

Plussat: The location was the best!

Miinukset: The bed was not comfortable and pillows were hard.

Plussat: Comfortable beds. Nice bar

Plussat: The room was really nice and the bed was very comfortable.. Very quiet. Also very close to the Kay Bailey Convention Center where we had Our Mary Kay Seminar

Miinukset: Doesn’t have a swimming pool... was actually looking forward to it... it’s an older building maybe that’s why

Miinukset: We got double charged for everything. We had to go back and get refunds i am still waiting on one refund.

Plussat: Before we arrived, Carmaleta in Guest Services checked to see if we needed anything before we arrived; Exceptional Customer Service! We were impressed with our room overall, the bed and pillows felt like home

Miinukset: Late night disturbances...

Plussat: Everything was wonderful. The architecture of the building is beautiful. The room was very large and the AC worked great!

Miinukset: Parking was a little pricey but about what you expect for a downtown hotel.

Plussat: Comfortable bed. Nice concierge the evening we checked in.

Miinukset: No extra toilet paper in the bathroom only a mostly used roll on the holder. Also ran out of facial tissues. They couldn’t print me a receipt. Held an extra $50 but didn’t tell me up front they were doing so.

Plussat: Everything!!! The whole place was SO much better than I thought it would be!

Plussat: I loved the character of this hotel, and the staff was nice. The room was really big.

Miinukset: The shower is just a half door of glass, so water got out no matter how we angled the shower head. Not a big deal, though.

Plussat: Modern rooms, great conveniences like texting with staff and the little grocery store.

Miinukset: Nothing!

Plussat: Beautiful big rooms. Comfortable beds Good food and ambience in restaurant

Plussat: The location was excellent! Right in the heart of downtown! The staff was nice, the room was nice and clean!

Miinukset: A few things to note if you’re considering this hotel for your trip. 1. No pool! 2. If you need ice in your room you have to call them and they deliver it in a bag which just seemed like it was a try hard effort to make things seem “convenient” to the guest but I’d much rather prefer to just get my own. 3. Parking! You have 2 options drive around all over trying to find your own parking which during our stay seemed nearly impossible or pay $31 a day at the hotel for parking. 4. The walls are paper thin you can literally hear EVERYTHING in your room. People in the hallway, people watching tv above you, someone’s entire cell phone conversation in the room next to you... you get the point right? Expect to hear everything if you stay here.

Plussat: The spacious room and the customer service

Plussat: The staff was amazing. Every person treated us so great. Best service I’ve ever had.

Miinukset: The pool was my favorite. Nice and cool, big and deep. Great pool staff kept me fed and hydrated all day.

Plussat: Very clean and beautiful friendly staff

Miinukset: Nothing

Plussat: It was a beautiful hotel...everything was clean, the staff was amazing, and the concierge Keri, gave us a great place to go have breakfast! We loved the walk-in closet in our room, and the beautiful pool had a bar, which made it so convenient, you didn’t have to leave for anything!

Miinukset: I cannot find anything I didn’t like, everything was first rate.