Dallas hotellit lähellä Fountain Place

Plussat: The facility was clean and professional. Ryan, the concierge was very helpful and efficient! The room was clean and comfortable. Valet made coming and going from the hotel fast and safe. Overall my experience here was very satisfying and enjoyable.

Miinukset: The only issue I had was when we arrived for our check in. The front desk lady was rude and abrupt and made me and my guest uncomfortable when we were dealing with payment. But the next shift of staff at the front was very helpful. Also our remote to our TV in our room had difficulty connecting when pushing buttons.

Plussat: Rooms are very nice. Complementary coffee on each floor. Staff was wonderful.

Miinukset: Pool and bar were meat markets. If you are into that sort of thing then I guess this could be a positive.

Plussat: Everybody was real helpful under the circumstances

Plussat: Great location clean modern rooms. Had a corner room that was a plus

Miinukset: The sack breakfast sucked! One of the main reasons I booked at this location was because they offered great breakfast for my family. But we received one orang 4 muffins, oatmeal bar and a bottle of water!!!! Could definitely consider doing something different about that.

Plussat: Very nice , hidden gem lots of restaurants

Miinukset: I had no problems

Plussat: It was very clean, modern and in a good location of downtown.

Miinukset: The bathroom shower is different. It's like the whole bathroom is a shower.

Plussat: The breakfast was good and good customer service. Good location and clean rooms.

Miinukset: None

Plussat: Wonderful room.

Miinukset: No fault of the facility, but ongoing construction of the interstate and in the myriad of one-way streets downtown made getting to the property more difficult than it should have been. This was especially true of the signless exit on the interstate.

Plussat: Beautiful inside

Miinukset: You have to pay an additional $28 per night parking. You don’t have privileges to come and go so you pay that for parking each time you leave.

Plussat: Very clean

Miinukset: No ice on our floor ( ice maker there, but it did not work). We had to check several other floors before we found a functional ice maker. Also, the hotel phone beside our bed did not work, so we needed to take the elevator down to the lobby from the 1

Plussat: Great location, very nicely decorated, very good breakfast selection. This hotel should be rated higher than 2.5 starts. I have stayed at 4 star hotels not as nice and as good of service.

Plussat: Location

Plussat: The view of the city and the room altogether

Miinukset: No

Plussat: Everything was great

Miinukset: No

Plussat: The staff was great

Miinukset: Na

Plussat: Great location! Very clean. Friendly staff

Plussat: Good

Plussat: The location is great and it quiet friendly staff

Miinukset: The bed its not soft enough and the pillow is to soft that I got a migraine from sleeping on the pillows

Plussat: Very nice room with very large bathroom, and a great city view.

Plussat: The location was absolutely perfect, a walking distance from all major landmarks and some great bistros and restaurants! Right in the heart of Downtown. I also loved the lobby, and the room was spacious, clean and modern.

Miinukset: Everything was okay, the ladies at the reception could've been a little friendlier. But nothing major.

Plussat: The decor was beautiful and the location provided easy access to the highway.

Miinukset: The upper levels were closed off. I believe it was for renovations though. Our windows looked directly into the buildings across from us, and I’m not sure the sun shades actually kept anyone from being able to see into our room.

Plussat: Loved the bed.

Miinukset: There wasn’t a bathtub

Plussat: Not much at all

Miinukset: The front desk was not very friendly at anytime in our stay. The tv did not work in our room but the maintenance man came and took care of it. He was probably the best part about our stay. Room service can in a take out bag. More of a 3 1/2¸

Plussat: The room sizes.

Miinukset: The dated style of the rooms and corridors.

Plussat: I like the design and location of the hotel

Miinukset: There seemed to be a plumbing issue with the toilet and bathroom water

Plussat: Key required to operate the elevator, great for safety. The lobby area is very inviting, couches are great. Free WiFi. King bed was very comfortable with lots of pillows. Safe and fridge provided.

Miinukset: Based on pictures I was under the impression that there would be a business center, but there isn't. Showers look cool but leave huge puddles, poor housekeeper. Valet is $33. Also minor, but no drinking water in the room.

Plussat: There was no breakfast!!!!! I really liked the bed, it was very comfortable

Miinukset: When I reserved the room, I asked for a tub in the room. When I got there, the room I got had only a shower. I went back down to the main desk and told them about it, they apologized and switch my rooms, in the room that they gave me also didn’t have a shower but I was actually charged more for the room and I didn’t feel like wasting time and going back down and being moved again

Plussat: Staff was very friendly and always ready to help or answer questions or provide recommendations.

Plussat: Vicinity of attractions

Miinukset: Valet parking only other than paid garages far away.

Plussat: Starbucks

Miinukset: Room wasn’t clean not worth that kind of money. Toilet leaked water. Food In room had been opened

Plussat: Comfortable beds, staff allowed us a late checkout, location, free WiFi

Miinukset: Valet staff was a little rude

Plussat: Rooms were nice beds comfortable and very clean

Miinukset: It was the restaurant side of things that ruined it for us..the waiter literally looked at me and said “what do you want” no introduction or anything.. should have left right then. 40 dollars for steak frites came out rare when my SIL ordered medium well... multiple people around us got up and left cause the staff was very rude. Room service there was also terrible was told at 945pm it’d be 40 min before our food came up.. no big deal.. had to call back at 1130pm to check the status and the girl said they had one cook and one runner on and it would be a minimum of another hour. We all went to bed hungry. I would stay at this hotel again but I definitely wouldn’t try and eat there. We were in town for a cheer competition this facility had the foresight to have a separate menu catering to our demographic but didn’t staff appropriately for it.

Plussat: The location was convenient for my trip. Felt safe in the area.

Miinukset: Two times my key didn't work on elevator. Front desk had security walk me to my room. Treated me as if I were being untruthful. Somewhat dissappointing.

Plussat: Enjoyed a fantastic dinner and breakfast. Drinks after the concert at American Airlines Center made it a perfect evening.

Plussat: None

Miinukset: Staff not friendly at all

Plussat: Perfect location for the event I was attending.

Miinukset: I would have preferred self-parking. It is easier to drive in and out of the Hotel that way - especially if you're time constrained.

Plussat: Everyone we encountered from the valet parking attendants to the front desk we all superb.

Miinukset: I would have loved a small breakfast that was free.

Plussat: Classical hotel with charm and quality.

Plussat: The staff were very accommodating

Plussat: The other staff were wonderful and the room was very nice

Miinukset: The manager was rude the last day inwas there which made the whole stay uncomfortable and not wanting to come back because of that woman

Plussat: Was promised free breakfast. I did not receive free breakfast.

Miinukset: Was promised free breakfast. I did not receive free breakfast.

Plussat: Location to our events

Miinukset: Room was not as described. Asked to change and they did not paid more than I did for the other room I reserved for my brother and was a much poorer quality. I checked in and was told someone would get back toVery disappointed and Had to pay to self park

Plussat: This hotel is okay. Hard to judge during this COVID crisis if the "okay" aspects were because of the restrictions.

Miinukset: There were few people travelling at this time because of the COVID crisis and many of the amenities were offline as a result but the hotel stillw anted to charge us an extra $20.00 for parking.

Plussat: The breakfast was totally amazing!

Miinukset: No umbrellas for guests when a downpour suddenly come out.

Plussat: Location, room size and decor, fridge, microwave , stove, dishes, breakfast.

Miinukset: Dinner ordered from the bar was just ok and not cheap.

Plussat: I liked that the kitchen had pots and pans stocked just in case

Miinukset: The bed was stiff and hard, like sleeping on bricks, my husband and i both woke up both mornings sore and stiff. I expected a softer more comfortable bed for the price of our stay.

Plussat: The location of this hotel was great for events at American Airlines. The breakfast was top notch with free omelets and other offerings available.

Miinukset: The noise from the street out front was extremely loud. The windows had almost no noise blocking at all. Even with two noise apps at night going on mine and my husbands phone we were woken up several times during the night due to traffic.

Plussat: Very near downtown and other happenings.

Plussat: Close to downtown attractions but in a neighborhood with a park nearby. Great for family or group. Tasty coffee and cook-to-order omlette breakfast. Parking on your room level was convenient.

Plussat: There was a none

Miinukset: There was none

Plussat: Spacious and great comfy bed.

Miinukset: We could hear through the walls and the water of the shower was a little hard to keep from the bathroom floor.

Plussat: It was very clean and the location was convenient to get to Downtown.

Miinukset: The pool was very small and could have been cleaner.

Plussat: Location.....close to reunion tower, JFK memorial park and so on. Free breakfast not bad for 3 stars hotel.

Miinukset: The hotel has been renovated, but still has plumbing issues, and still you can find out dated room. Valet parking is about 40 per night.

Plussat: Proximity to attractions

Miinukset: Parking was awful and expensive once you did find a place. Staff was ehh about everything food served at breakfast was also of poor quality.

Plussat: The hotel staff was so helpful and super friendly!

Plussat: the room was great

Miinukset: Payed parking in a tiny garage

Plussat: Great location. Friendly staff.

Miinukset: Mold on the ceiling in the bathroom, no hot water fro the sink. It supposed to be great American breakfast and we got 1 orange and 1 orange cake in the paper bag with bottle of water.

Plussat: Staff was very friendly and helpful!

Miinukset: No major complaints. The only thing I saw I was two bottle caps from beer under the dresser where the television was located.

Plussat: Location

Miinukset: Breakfast as advertised was not provided, understand COVID played a part but when we specifically looking for a hotel that had breakfast even continental was important to our plans. Was told a grab and go sac would be out, never saw them but didn’t ask either. Parking is not provided as part of the cost, we could pay the $30.00 a day to valet in any open slot (no valet on duty this weekend) or we could park across the street in public parking, paying every 24 hrs with no in and out without paying again.

Plussat: Location

Miinukset: Beds are small but comfortable

Plussat: Breakfast, pool though small

Miinukset: I wish there was a trolley or shuttle service

Plussat: Friendly staff, good breakfast, clean rooms, comfortable bed.

Miinukset: Could hear some street noise from the room. It did not wake me up but could be an issue for a light sleeper. I wish parking was included in the price

Plussat: Loved the local and the access to the Dart

Miinukset: Had to call the desk a few times for items that should have been in room.

Plussat: The hotel was clean.

Miinukset: The hotel attempted to cancel my reservation due to their overbooking problems. They didn't want to recognize my reservation. After getting rather irate with them, they tried to send me to a sister property. I called and that property was overbooked as well. The desk manager finally provided me my room. I will never stay at this location again. I am a a Marriott Gold member and they treated me like crap.

Plussat: It's location in the West End where all the events of the Texas/OU Weekend took place.

Plussat: The hotel had clean rooms, but the beds were not the most comfortable. It is located in a great part of Dallas, central to a lot of entertainment and easily accessible to the highway.