Hanoi hotellit Nam Từ Liêm District

Plussat: staff very friendly and comfy room. Breakfast is awesome, cant ask for more as will definitely come back again. Thank everything.

Miinukset: Nothing

Plussat: Superb hotel! The most beautiful hotel in Hanoi. True luxury!

Plussat: Buffet : very good Fitness : good Location : good Amenity : average

Miinukset: None

Plussat: Good

Miinukset: Good

Plussat: Hyvä palvelu

Miinukset: Hotelli oli korkealla ja kulkeminen hidasta

Plussat: Good ambience, great facilities, courteous services.

Miinukset: Nothing all was great!

Plussat: The room was nice, spacious, with comfortable beddings and nice spacious bathroom. The food I ordered for in room dining was very nice, with a large portion, and came quite fast. The staff at the front desk are very professional, friendly and nice.

Miinukset: Shower was only a rain shower type, with no option of an hose, so not very convenient if you do not wish to wet your hair that day... Although the room mentioned not smoking, the smell was a bit odd in the room.

Plussat: Overall looks nice

Miinukset: A bit noisy by tour group

Plussat: the breakfast and the staff in the breakfast. they are very good, they can remember the guest's favorite. it is perfect .experience. special appreciation to MS.Hang in the breakfast.

Plussat: The restaurant staff were very kind.

Miinukset: On 14th, checked in at room #1401, it was smell smoking and saw the ashtray in the room although we requested non smoking room. Then changed to room #1115. Then found problem in the bath room, hot water was leaking. We reported to the front desk, came in repairman. it was fixed but found leak at another point. Next day on 15th, we reported frond desk for repair in the morning. But nor repair until the time our back in the room. We requested repair, the repairman fixed but require about 1 hour or more, we could not go out for dinner just wait repair in the room. Finally it was repaired but we should have dinner in the hotel due to too late.

Plussat: Great facilities and breakfast. Comfortable bed and clean room. Fantastic manager.

Miinukset: Was stopped and asked if had checked in already every night when I returned to the hotel and tried to get into the elevator. Large bed was two beds pushed together, so there was a noticeable gap when sleeping in middle.

Plussat: The staff were friendly and professional. I had alerted them that it was a special occassion and they kindly provided flowers and cake for us. The room was comfortable and clean and with a good view. The bathroom had all the products one might need and a nice huge bath tub. Breakfast had many options and good coffee.

Miinukset: We were asked to pay cash for room service which we didn't have, as we hadn't expected that. In the end they let us put it on the room and pay on check-out, though.