Hanoi hotellit Nam Từ Liêm District

Plussat: Breakfast was terrific and the bed is super comfortable !

Miinukset: The hotel layout is a bit weird. The corridor is too long, it takes a while to walk from the elevator to our room

Plussat: The size of the hotel

Miinukset: The service of the hotel , I need to check out early due to my others schedule but the hotel Insist me to pay for all 3 nights. This is the first time I encounter this issue !! Will never visit marriot hotel again in my life!!

Plussat: The surrounding area is quiet. All the staff are very professional, friendly and efficient.

Miinukset: It takes 30-min drive to Hanoi city centre.

Plussat: Buffet Dinner at Ground Floor Restaurant was fantastic!!

Plussat: Great rooms, service, facilities and restaurants.

Plussat: Nice property

Plussat: The room was nice, spacious, with comfortable beddings and nice spacious bathroom. The food I ordered for in room dining was very nice, with a large portion, and came quite fast. The staff at the front desk are very professional, friendly and nice.

Miinukset: Shower was only a rain shower type, with no option of an hose, so not very convenient if you do not wish to wet your hair that day... Although the room mentioned not smoking, the smell was a bit odd in the room.

Plussat: Overall looks nice

Miinukset: A bit noisy by tour group

Plussat: the breakfast and the staff in the breakfast. they are very good, they can remember the guest's favorite. it is perfect .experience. special appreciation to MS.Hang in the breakfast.

Plussat: The restaurant staff were very kind.

Miinukset: On 14th, checked in at room #1401, it was smell smoking and saw the ashtray in the room although we requested non smoking room. Then changed to room #1115. Then found problem in the bath room, hot water was leaking. We reported to the front desk, came in repairman. it was fixed but found leak at another point. Next day on 15th, we reported frond desk for repair in the morning. But nor repair until the time our back in the room. We requested repair, the repairman fixed but require about 1 hour or more, we could not go out for dinner just wait repair in the room. Finally it was repaired but we should have dinner in the hotel due to too late.

Plussat: Great facilities and breakfast. Comfortable bed and clean room. Fantastic manager.

Miinukset: Was stopped and asked if had checked in already every night when I returned to the hotel and tried to get into the elevator. Large bed was two beds pushed together, so there was a noticeable gap when sleeping in middle.

Plussat: Brst staff I have ever met. Top service.

Miinukset: A little far from shops

Plussat: The staff were friendly and professional. I had alerted them that it was a special occassion and they kindly provided flowers and cake for us. The room was comfortable and clean and with a good view. The bathroom had all the products one might need and a nice huge bath tub. Breakfast had many options and good coffee.

Miinukset: We were asked to pay cash for room service which we didn't have, as we hadn't expected that. In the end they let us put it on the room and pay on check-out, though.