Hanoi hotellit lähellä Thang Long Ca Tru Theatre

Plussat: First of all location is THE BEST. Staffs are supper friendly, I feel what makes trips make memorable is what service you get. Staffs are so nice and polite, it will make you feel at home. One staff I want to thanks , she is Violet. She arrange all trips and take care of my kids food arrangement . It was a great trip , will come back soon.

Plussat: Amazing spa experience. All the staff were incredible - they even noticed it was my husbands birthday on our check our day and brought him a treat and sang happy birthday - so sweet! They also helped us coordinate with their taxi to get us places we wanted to go which was very helpful.

Plussat: Excellent location to all the fun things to do in the old quarter.

Plussat: Excellent service.. All staff members speak perfectly English and are very helpful. Tasteful decoration. Excellent breakfast also.

Plussat: Fantastic location, great breakfast, brilliant staff, roof terrace will be fantastic once finished (probably 12/2019)

Plussat: The Staff

Plussat: The location, comfort, cleanliness, staff, food, ambience; everything exceeded our expectation! It is located at the heart of Hanoi's vibrant downtown where you can enjoy the food and shops and entertainment at the night market during the weekend days. The hotel was so clean with tastefully decorated interior. We had breakfast each night, a bowl of noodle for one lunch and a wonderful dinner one night and they are all excellent! But the best part of this hotel is indisputably its endlessly helpful staff members! Everyone from the doorman, staff at the front desk, bartender and the restaurant staff, absolutely every person working at this hotel was truly extraordinary in their spirit to help and make your stay so comfortable, not to mention their excellent advice for shops, transportations and restaurants, etc. Two particular staff I would like to mention is the woman, named, "Scarlet", and a man whose name I failed to obtain, really went out of their way to help us. They are so aware of your plans and needs and stay ahead of the expected needed decisions we had to make and they gave us the expert advice and prior arrangements on everything. It's a sign of well-trained staff with good communication skills, experiences and their dedication to their profession with pride. I give anyone my highest recommendation for this hotel. Jan. 9, 2019.

Plussat: We only stayed here for one night and were upgraded to a fantastic room! We also had to leave very early (before breakfast started) and the hotel staff organised food for us to take away - a really nice touch.

Plussat: I travelled with two of my friends. Since the time we arrived until we left that hotel, the staffs were awesome. * The rooms are super clean and very modern designs. * The staffs are genuinely positive individuals and very helpful with anything from tours and extended for our stay. * Very professional and fancy Hotel. * The food was sooo good, their breakfast was everything, specially their sweet yogurt.

Plussat: We stayed at the duplex room with a balcony and it was very beautiful. But what really impressed us is the service, recognition, and professionalism of the staff. We were asked to be seated while they were preparing the welcome drink, which at first I thought it took kinda long, but after the fancy welcome drink was presented that changed everything. Ms. Anh gave us very detailed and useful information for places to eat and go around the hotel. And Mr. Hieu friendlily offered to take picture for us. We stayed only for one night and it seemed that the staff recognized us already and greeted us in a way that made us feel special. The lady with short hair and eye-glasses who sent us off on Hotel's transportation was very nice as well.

Plussat: The room and restaurant were top notch but what made La Siesta stands out was its staff. We had trouble with a tour booking (separate from the hotel) and they helped us call repeatedly to negotiate pick up times and payment. They took care of our luggage in switching to a different hotel after the tour too. It made travel easy and they treated us like family. Had we known, we would never have changed our hotel when we're came back to hanoi. Hands down, would recommend as a first pick.

Plussat: Customer friendly staff. Neat rooms., for family have both connecting as well as duplex rooms.

Plussat: Cool, very friendly & high emphasis on personalised customer care and meeting their needs efficiently & the staff go out of their way to ensure our stay was above expectations, with little touches such as moving us to a requested higher floor room for our third stint of stay in between excursions, and storing our excess luggage for us, right down to providing us with packed breakfasts for one of our early excursions. Great old quarter location, and we would happily stay there again.

Plussat: Very courteous and helpful staff who went out of the way to assist and saw to my requests and that includes front desk, house keeping and Restaurant staff

Plussat: Friendly and welcoming staffs

Plussat: The staff really helped us resolve a problem with our travel arrangements. This is a super friendly hotel, fantastic value for money. We had a big balcony with our room, very cute with flowers and a table with chairs. The breakfast was very good also, plenty of variety and good quality

Plussat: The hotel is within walking distance of the major attractions in old quarters. The staff are friendly and helpful, and they email ahead of time to check whether I needed help with transport from airport and sightseeing. Rooms are cosy with all toilet amenities, toiletries and towels so I did not need to pack in these to my luggage. For the price, which included breakfast, I think the stay was really value for money.

Plussat: This hotel is right in the Centre of Hanoi (so all the shops are really close) the hotel itself is very clean with a modern look to it and the staff are some of the friendliest people I met all holiday, who helped us loads with planning a few of our excursions. Also the complimentary breakfast was lovely and catered for all tastes

Plussat: Justin in particular was very helpful. He ordered us a car to take a trip and help check in and print noarding passes for flights. Upon arrival we were given the run down of things to do and trips to take but then we were left to decide with no pushyness to sign up to any trips

Plussat: Small clean hotel. Staff are really friendly and went out of their way to make us feel welcome and comfortable. It was a memorable time. Thank you golden moon.

Plussat: Great location, tidy and new. The breakfast was high quality and in a cool room on the roof.

Plussat: Great location, very helpful staff and clean rooms!

Plussat: excellent location, great friendly staff, good breakfast

Plussat: Great location in the middle of the Old Quarter of Hanoi. The staff was very helpful and recommended us a great day trip to Ha Long Bay.

Plussat: Everything

Plussat: The staff was particularly friendly, helpful and attentive. Nice amenities. Very large double bed. The location is excellent, just off the main lake.

Plussat: Literally few steps away from old quarter. Friendly staff

Plussat: At check-in the friendly concierge took time to explain the hotel facilities, Hanoi in general, things to see and do and didn’t push tours or excursions. Real, genuine, kind, caring staff

Plussat: Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.

Plussat: The entire front office staff (special thank you to Mr Dominic!) was exceptional. They were on top of our itinerary at any point of time and smoothly organised everything. The restaurant folks were caring and professional.

Plussat: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.

Plussat: The hotel is situated in one of the most prime tourist destinations on Hanoi. It is right near the Hanoi lake and walking distance from all the tourist shopping stops. The staff was also very courteous and helpful. A good stay overall.

Plussat: Fantastic location, minutes from everywhere. Staff over the top with respect and kindness. Room comfortable and perfectly clean and well maintained.

Plussat: Staff was very friendly and always on point regarding to all our activities/ questions/ inquiries/ etc. The room was quiet although the hotel is in the middle of Hanoi‘s busy old town.

Plussat: Huippu palvelu.Erittäin ystävällinen henkilökunta

Plussat: The breakfast was great and the food served also

Plussat: Fantastic hotel. Service was incredible and the rooms stunning. Loved the art throughout. Special mention needs to be made for Daniel the bellboy. His kindness and service went above and beyond. Location is fantastic, everywhere you need to visit in the old quarter is walking distance.

Plussat: Clean and convenient Staffs are really nice and helpful Location is great

Plussat: The bed is super soft!

Plussat: Had a fantastic stay. The staff are amazingly friendly. They could not do enough for you. Helped organise trips and ensuring every detail was taken care of.

Plussat: Great place. Wonderful, friendly and helpful staff. We stayed two separate nights but popped back in between to sort through our bags they stored for us. Even though we used the location for taxi to collect us on that separate occasion, we were still treated as valued customers. When we returned properly the 2nd time, it felt like home. Enjoy meeting Daniel who is quite a character and super helpful.

Plussat: First and foremost - the staff! Such warm people with a great attitude towards the guests, plus being super helpful with information about all the attractions in the area. The hotel's location is amazing, and the room is very comfortable.

Plussat: It locates in the old quarter and next to many sight seeing places

Plussat: The staffs are really professional and accomodating. Great value for money.

Plussat: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.

Plussat: Very nice, friendly receptionist. Nice lake view room with comfortable bed. Good location for sightseeing and enjoying food.

Plussat: This is a modern business hotel with all the international facilities expected. We were there for one night in Hanoi to rest up before the long flight back to the States after adventuring a few weeks in remote villages. Staff were efficient and helpful. We had good views of the lake from our 15th floor room. The hotel was in quick easy walking distance of a good "French" restaurant and a "French" bakery. The cafe in the hotel was pleasant. Did not use the hotel restaurant.

Plussat: very busy corner area location. when checking in we paid extra for upgrade to suite - has 02 rooms connected and share same foyer.but not what expected paying USD100 ADDITIONAL UPGRADE PER NIGHT.. some issues with keys but sorted out by hotel. breakfast is so.. so... room lighting is so .. so. main lobby represent nice, but room is a bit old compare to other Pan Pacific hotel. kids did mess up slight when they order room-services. Hotel staff did clean up , but they did not clean up to our expectation.. could have do better cleaning. Overall good clean hotel and reasonable budget for family stay.