Hanoi hotellit lähellä Thang Long Ca Tru Theatre

Plussat: Service and location

Miinukset: Nothing

Miinukset: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer

Plussat: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country

Plussat: Feeling of french colonialism.

Plussat: The concept of two hotels in one was wonderful and it was a pleasure to see the ladies in their beautiful Ao Dai traditional dresses. Concierge services were very effecient and the hotel arranged all kinds of transport- rickshaw rides, taxis etc were easily arranged.

Miinukset: On my last morning I stopped to eat breakfast at one of the restaurants and ordered pancakes ...and was quite taken aback to see both the poor quality and presentation of a basic breakfast item. The other thing i would like to point out is that a steward named Toh near the pool offered to arrange a car for us to a trip to the nearby villages- he said the hotel was Ok with him doing this service. The driver who drove us to the villages was constantly talking on the cell phone and driving single handedly which made us very uncomfortable. He also didnt know the roads. He was supposed to drop us to the airport the next morning and he didnt show up! I would recommend the hotel discourage their staff from offering such services.

Plussat: We stayed here for a night splurge to end our trip in Vietnam and it was well worth it. Not cheap (certainly by Vietnamese standards) but very, very comfortable. Everything you'd expect from a high-end hotel.

Plussat: The bed was very comfy

Miinukset: The hotel never received my booking via booking.com and this caused me many problems. The staff helped and contacted yourselves but they had no record of my booking despite me having confirmation from your site. Also the shower continually leaked and this was an issue.

Plussat: The stalfs are very helpfull and the room is really clean

Miinukset: Lobby too small and is very noisy when there is lots of people in the lobby

Plussat: Luxury rooms, pleasant bar and swimming pool, good fitness centre and spa, attentive staff, helpful staff

Plussat: The hotel decor is attractive; even the new wing feels very traditional. The bed was very comfortable and the staff were very friendly.

Plussat: it takes you back in time - luxurious.

Miinukset: they charge $5 USD to use the internet and $1USD to photocopy a page - for a hotel of this standard these should be free.

Plussat: The service was wonderful, our room (in the old wing) was very romantic and comfortable. Food was lovely and the hotel has an excellent location in the French Quarter. Hanoi is small and it's only a 10 minute walk to the Old Quarter as well.

Miinukset: The only thing that was a very small disappointment was that they took our towels away for laundry even though they instruct us to hang them up (which we did) to save on washing for environmental reasons.

Plussat: Truely excellent colonial hotel. Service and facilities are superb.

Plussat: excellent location, great friendly staff, good breakfast

Plussat: This hotel was a great stay. King treatment from the time I stepped from the cab to the time I checked out.

Miinukset: Nothing to dislike.

Plussat: Relaxing luxury, next to very busy and noisy town/traffic. Nice staff.

Plussat: Warm efficient welcome,reception staff friendly and helpfull.All services that we used were faultless, arranging to stay on the return to Hanoi, 4 days later was prompt and carried out by a very helpfull staff. Concierge personnel always attentive.Breakfasts had a good veriety of choice.

Plussat: Friendly and efficient staff. High quality of the rooms. Excellent Executive Floor. Convenient location.

Plussat: the buffet...excellent

Miinukset: the aroma

Plussat: it was very comfortable!!!!!

Miinukset: nothing!!!

Plussat: The location is good so far.... Great lounge at 22-nd floor with wonderful view from the open deck. Very helpful concierge service.

Miinukset: Not very central location, very high food and beverages prices for Vietnam

Plussat: The Concierge service were very very good. Very efficient and knows their stuffs.

Plussat: Breakfast was excellent

Miinukset: It's a bit far away from the center of the city and due to the traffic it's difficult to get to downtown

Plussat: Nice hotel and very comfortable beds. Staff is friendly. Our first room smelled like a smoking room and we were able to change without any issue. Breakfast is good for the price (USd 25 for a couple, but think was a promotion). Pool is small but ok, fitness basic. Maintenance is ok but could be better.

Miinukset: Not really something to complain, good hotel

Plussat: Good breakfast and friendly staff

Miinukset: Little hot water for shower. Last to shower has to endure cold water

Plussat: All of the staff here were very kind, helpful and hospitable. They were enthusiastic about my visit, plans and making sure I had everything I needed. They even stored my bag for me after checking out and during a hot sweaty day of trekking around the city offered me to shower in their spare shower before I got on my overnight bus. If you need anything at all Lily is your girl!

Plussat: Great breakfast and it's included in your room price. Lots of choices and a nice way to start your day. Good location and close to many tourist destinations. Staff was extremely friendly and even printed off our visa papers for us.

Miinukset: Room was mostly clean, but the bathroom/shower area was a bit grimy from age. The bigger issue was that the Wi-Fi completely stopped working (we were on the sixth floor) during our last two days there. It wasn't a huge deal, but not ideal.