Hanoi hotellit Tây Hồ District

Plussat: room, facilities, tiny caffe Latte for breakfast rather than a mug

Miinukset: check-in 3 PM or later.

Plussat: Totally outstanding. Location is super. Very quiet considering you are in the centre of busy Hanoi.

Miinukset: A few mosquitos

Plussat: Breakfast and roomservice was delicious and nice.

Miinukset: Wi-fi in the room is not included and $40 extra.

Plussat: - Super comfortable bed - Great staff - Amazing food (especially the desserts at the dinner buffet, absolutely outstanding!) - Amazing atmosphere thanks to the view at the westlake Overall a great experience that I would recommend to everyone. Can't wait to come back soon.

Miinukset: The TV! It was cheap, too small for the room and had a low resolution. For a 5 star hotel, this is definetly way below the norm. It's forgivable considering that everything else was great, but it was a bit disappointing nonetheless.

Plussat: The staff are helpful, friendly and kind. The apartment is spacious with everything that you could need. We have used it as a base whilst travelling and will come back to it three times because we have liked it so much. It is far enough away from the hustle and bustle of the crowded city centre of Hanoi but close enough for easy access. A taxi into the centre costs about £2.50.

Miinukset: Nothing

Miinukset: The shower water is not hot enough

Plussat: Lovely, spacious apartment. Good breakfast and easy check in / check out. A great place to stay.

Miinukset: It was a little far from the city centre.... but for a few dollars, a cab will get you there.

Plussat: Great Stay and was the Pick Of Hotels we were looking For I’d like to Mention the Staff At the DeaK Manager Thomas & Duc /David Absolutely Wonderful .. Genuine Guys who couldn’t do enough for you .. Huge positive for the Hotel having those Guys there ..

Miinukset: I would only say little far from Centre but a Taxi Ride not so much an Issue Maybe a little more Variety At Breakfast ..

Plussat: Great size apartment, beautifully furnished. We got an early check in and an upgrade. Reception staff were very professional and helpful. Great size pool, kids loved it!

Plussat: The facilities are nice, room was big and comfortable with nice balcony and view. Service however needs improvement. We did not have “do not disturb” sign in our room, asked to get one but never got it. Someone knocked on our door in the morning as we did not have that sign and woke us up. Staff was nice until we checked out. At check out one of the two plastic key cards we got was not found so they charged us 10 US$ for the missing key card - most hotels would not even ask for the plastic key card back...

Plussat: Great location nice and quiet great selection of food For breakfast

Miinukset: Very happy with everything

Plussat: Gym, pool, sauna, jacuzzi, big rooms

Miinukset: Food is expensive, location is quiet far from old district

Plussat: my experience was good at your hotel.

Miinukset: -

Miinukset: I didn't know that I booked a room without window. It was not written at the room description.

Plussat: It has driving range

Miinukset: It is a bit difficult to find the hotel and the condition of neighborhood ruins the view from the window.

Plussat: Great room and bathroom. Staff were friendly and extremely helpful. Great driving range over west lake!

Miinukset: It was under renovation, so wasn’t worth £220 for 3 nights. However this didn’t dampen our experience too much

Plussat: Very helpful staff Well appointed rooms with great lake view and beautiful bathroom Great fun on the golf range

Miinukset: Nothing

Plussat: The hotel is near west lake so the overall scene is good. Besides,it is also quite close to downtown so it is easy to go shopping and have a meal.

Miinukset: The facilities is a bit old.

Plussat: The service was great! The food in the restaurant was incredible! The room was perfect. High quality design and comfort

Miinukset: The stairs to the rooms. However they are getting an elevator! We'll definitely be back

Plussat: Great staff but they charged more about $2. Good food also.

Miinukset: The walls are.thin and you can hear the next door person

Plussat: Great location in Tay Ho. I used to live just across the street. It is the expat area, so lots of english speaking restaurants and bars in walking distance.

Miinukset: No running water for 2 nights in a row. I've stayed at Green Mango before and not expecting anything fancy for what they are charging but it has gotten a bit run down. Pretty sure I could hear rats running around one night, was even willing to overlook that but have to draw the line and not having running water. The first night the water was off for about 30 mins, the second night it was off for at least 3 hours. I went to dinner and came back and it was still not back on, there was no sense of urgency at all, they just told me to wait maybe another 2 hours. I asked them to refund my last 2 nights so I could move to another hotel, the owner agreed to refund only one night and asked me to wait another 15 mins - if the water was still not on, they would refund the other night. I wasted another 15 mins hanging around there, sure enough the water was not back on but then they refused to refund the last night - the rationale being that it was past the 12pm checkout time?!

Plussat: Staff were helpful

Miinukset: The pipe fell off from the sink - the bath was awful

Plussat: Nice staff, clean room.

Miinukset: The bath was uncomfortable - too high, no curtain and no holder for handshower.

Plussat: Nice big room, cold air con. Easy to walk to local shops and bars.

Miinukset: The road was very loud and busy outside. Dusty and a lot of building work happening around us.

Miinukset: They’re changing the water pipes outside. Too noisy and dusty for the moment.

Plussat: Overall a great little place to stay in a good location.

Plussat: I checked in late and there was someone waiting to help me. The room was spacious and clean. I forgot a couple of things but luckily, the room was stocked with things like shampoo, toothbrushes, toothpaste, etc. Breakfast was fantastic!

Plussat: Location. This place is no longer the Green Mango. Mar Hai sold it and if you have been here before this place is nw completely different.

Miinukset: No water, no vegetarian options for breakfast, no late check out you pay. Replied that they could do a single bed for my son, couldn’t do that on arrival. I miss the old green mango that I have been coming to for years. I miss the service and warmth that was the green mango. I will not be returning