Köln hotellit Deutz

Plussat: Very comfy and well kept room. The food was excellent as was the service from the staff.

Miinukset: There was nothing negative about the hotel.

Miinukset: need to bring company stamp as to avoid city tax not practical at all

Plussat: Clean, modern, stylish rooms. Easily accessible (we were driving) and had parking. Good location - 20 min walk to the cathedral and central area. Really great breakfast!

Plussat: Breakfast is great ! so many choices.

Plussat: Nice hotel, great breakfast but overpriced....

Miinukset: reception staff could brush up.on customer service or just even smile & payment wad taken using credit card supplied to reserve the room under booking.com I always pay on Arriva but payment was taken automatically.

Plussat: Great standard of quality

Miinukset: My room was warm, even with the aircon on

Plussat: Breakfast was excellent - worth the upgrade.

Plussat: Breakfast, location, room

Miinukset: -

Miinukset: Bathroom

Plussat: Room Bathroom Breakfast Lanxess Arena

Miinukset: -

Plussat: Super friendly staff and the hotel is right around the corner from the Trainstation Tradefair/Deutz. The LANXXES Arena is also a five minute walk away from the hotel

Plussat: Proximity to the Lanxess Arena as we were coming to watch Handball Final 4

Miinukset: It took a long time to get the right keys (after having a key for a room not cleaned yet) / room was OK but too expensive for the standing / a bit far from the city center (20min by walk)

Plussat: breakfast was very good. staff was very helpful.

Plussat: Clean room, good location and very nice man at the reception.

Plussat: Great location, 5min from Lanxess Arena! 5 min from shops and 1 min from a great Pub with Kölsch! :) Clean rooms We got what we expected!

Miinukset: -

Plussat: Nice hotel with friendly and helpful staff. Location of hotel is perfect nearby city center (just across bridge 5-10 min walk) and to Lanxess arena as well. Yet it is a quiet area.

Plussat: Location was excellent

Miinukset: It was all good

Plussat: Breakfast

Plussat: The Best part is the Behaviour of the Staff it was so friendly unlike other German Hotels, They allowed us to check in so early and offered the breakfast on first day as well . I will surely prefer to stay there each time . i have not a single complaint

Miinukset: Room was very hot and stuffy

Plussat: A too big TV in room #11 :D Nice shower and the breakfast was very nice. Great host.

Miinukset: Our beds were too hard for us. For the wifi we had to ask for a code and instructions. No airco but because of the main road you keep windows shut. So temperature goes up.

Miinukset: Despite a great stay, a last-minute episode ruined the experience and more important raised a serious concern about the owner's morality: When I asked the owner of the hotel (who was on duty at the reception) to kindly call me a taxi to go to the airport, he did so. We spent the next 5' till the car arrived continuing our pleasant conversation (started with breaks the previous days) re Cologne, Italy, Brexit etc..., As soon as the taxi arrived, I saw it was a black mini-van as opposed to the standard yellow Mercedes. It seemed weird as it was only myself with 1 small luggage but did not think too much of it. I said goodbye to the owner, thanked him again for the great stay, and left...Once the driver closes the trunk's door, I see him and the hotel owner briefly exchanging some words while I step into the car. The trip from the airport to the hotel cost 28€, this trip cost me (even though I will get reimbursed as on business trip) 10€ more. I asked the driver if he was a regular/standard taxi in terms of rates and his answer was unclear but hinting at the fact that their rates were more expensive. I paid the total amount but let him know that it seemed weird to pay 10€ (measured with a regular machine) for exact the same journey (opposite direction) I did 48hrs before. I called the owner immediately complaining about this dodgy (and sadly quite common behaviour) remembering him that I asked for a "taxi", not a special taxi, nor a limousine nor a van...and more important, that the difference in price was his fault and his friends. He pretended to feel sorry, blamed the driver and said that this was not his intention...all sounded like excuses to something he deliberately did. No one likes to be deceived (specially after leaving to the hotel almost €850 for 2 nights...fair price as the city was packed for the conference, but still a huge amount of money. The owner clearly forgot this when he architected his unnecessary taxi trick.

Plussat: I came to spend 3 days in Cologne with my daughter (to see the Gamescom 2018). The Hotel was the very good surprise of the week: Easy access, Relatively good location (we didn't use the car....always walking (downtown, conference center, ...) Friendly staff available, We were overbooked in a room larger than the one we had booked (youpee :-)), good breakfast I shall remember this hotel very positively Fortunately, the wifi was very good => my account Netflix heated up well :-)

Miinukset: Only negative point: a big TV with more than 200 channels... but only 4 channels in English and not one in French

Plussat: Comfortable beds and generally clean, close to city centre .

Miinukset: There was a problem with breakfast, I wasn't aware that breakfast was served from 7 am, at the time when we had to leave the hotel. I had to ask for it basically to make it at 6:30 for both of us as I have paid for it. The owner wasn't very keen and I heard a lot of " it is not possible" but finally he was able to do it. Overall the hotel has a eclectic design a mixture of old and new , we had pink seat in the toilet!! There is lack of rails and shelfs in the bathroom, also the handle from the shower was faulty, I did shown to owner and he couldn't do much about it. In the room we had enormous tv screen mounted on the top of the old wardrobe ,very uncomfortable to watch from beds positioned sideways. Besides that room was facing the high road, the windows are pretty soundproof as we couldn't hear much.

Plussat: Extremely friendly people providing high service

Plussat: It’s on the opposite side of the river from the Cathedral, but we walked it without a problem. A train stop is very close too. Staff was wonderful and breakfast was a bargain. The 3 rooms we booked were different sizes, so there is space for different needs.

Miinukset: It was hard to find the parking garage using GPS because you couldn’t turn on the street you needed to be on. Maybe a small map could be added to the Booking.com listing.

Plussat: The staff was very welcoming and friendly, especially the man at the reception. The bed was spacious and comfortable and the room very clean.

Miinukset: I expected freshly cooked breakfast. It included a variety of sweet and salty food, but nothing instantly made.

Plussat: I liked the fact that the staff of the hotel did their best to accommodate my one request of an early check-in (around 9:30 am as our plane arrived really early in the morning, as I also checked out early too, around 6:30 am the next day) and they succeeded. The room was ready and we checked in when we arrived, around 9:30 am and for that I really give this hotel and the staff, the maximum rating. The location is excellent for me: very close to Lanxess Arena (where my business was) but also 15 minutes walk from Koln city center.

Plussat: Location is perfect, really friendly and helpful staff, good breakfast, comfortable beds, clean

Miinukset: Pillows too big (but is true I didn’t ask for a smaller one, perhaps they have)

Plussat: The staff is really nice and welcoming. You need to pay extra for breakfast, but it is worth it :)

Miinukset: Tiny room, tiny bathroom, everything really cramped. A lot of things are old. Everything works, but you see quite some wear and tear. Two separate beds moved together instead of a real double one, though that was what I've booked. I had the window to the inner yard, but some road or construction works started there every morning and I couldn't sleep afterward so loud it was.

Plussat: Breakfast was awesome!

Miinukset: When I arrived the first day, I did not have a towel to take a shower. There were only two small towels in the bathroom but no big one.

Plussat: Bathroom's were clean

Miinukset: It was a little warm in my room during the, was expecting some A/C

Plussat: good location, very convenience, very nice staff.

Plussat: Aaamupala oli erittäin hyvä. Kaikkea oli mitä kaipasi. Logistisesti Kölnin messuilla kävijälle tämä on oikein hyvä hotelli. Hyvin lyhyt kävelymatka ja jos oikein laiskottaa metro ja raitiovaunupysäkki oven ulkopuolelle. Helppo liikkua ihan mihin suuntaan tahansa. Frankfurtin lentokentältä juna lähes ovelle tunnissa.

Miinukset: Hotellin "baari" voisi olla viihtyisämpi, mutta heti hotellin sisääntulon oven vieressä on sporttibaari, joten sekään ei sinänsä ongelma.

Plussat: Modern and clean

Plussat: We have been using as a company this hotel for the last 4-5 years. It's really close to Messe and to the Koeln-Messe station where you can go directly to airport or nearby areas.

Miinukset: Bad to no Internet connection sometimes. Due to the heat weave and lack of air conditioning in the rooms was causing uncomfortable sleep.

Plussat: Our company has been staying this hotel for the last few years, we couldn't get any happier. Looking forward to revisit next year

Miinukset: Nothing, all is good!

Plussat: just near the Lanxess Arena.

Miinukset: very noise bar on streetlevel

Plussat: Erinomainen aamiainen ja todella lyhyt kävelymatka Lanxess Arenalle.

Miinukset: Ulkona +30C joten ilmastointi olisi ollut paikallaan. Nyt joutui kuuntelemaan alakerran baaria yömyöhään kun ikkunat oli pidettävä auki.

Plussat: Very helpful staff. I was given the keys of my room much before the 14:00 time, so that I could have a rest after a long night travel. Very cosy place for breakfast, and a GOOD breakfast. Thank you very much !

Plussat: Ideal place for concert venue! Good restaurants in the surrounding. Nice breakfast and clean rooms.

Miinukset: A bit noisy street and crossing nearby.

Plussat: Breakfast and receptionists.

Miinukset: Noisy and hot.

Plussat: Close to Koelnmesse

Miinukset: No wifi in the rooms

Plussat: Location for kolnmesse. Cheap

Miinukset: Didn’t realise it was s youth hostel. Felt uncomfortable

Plussat: Basic but exactly what I needed. Maybe overpriced but the breakfast included helps a little here.

Plussat: The staff and location was perfect. It's right next to the center and Koln-Messe. Parking for a small fee was really appreciated. You can also buy a drink (water, juice, beer) at the reception.

Miinukset: As we had 4-bed room I would be happier having a power socket right at the bed. E.g. next to the lamp. Also I didn't probably notice but towels weren't provided which was quite a surprise.

Plussat: The main facilities (reception, cafeteria) were fine. Security for personal items was good. Generous breakfast offering.

Miinukset: My first (and last) stay at a hostel; sharing a room with three snoring strangers just isn't my thing. The cost (€50) was high for the experience.

Plussat: Very good location and very clean room (single room). Good value for money.

Miinukset: Everything ok.

Plussat: Location is only 10 minutes from Köln Dom

Miinukset: Guest room is shared with many other people

Plussat: There is some people who try to help you, close to the station.

Miinukset: There is at the reception a very rude old man. I asked if is possible to change my room because at the sixth floor and is very hot and no wi-fi. He told me to leave the hotel if I dont like the room. He told me also to go to Ritz Hotel . I paid only 70 euros and that is all i get for this money. I thought I am in Germany from 1940 in the second world war not in Germany from 2019 :) I dont understand why the manager keep a such unfriendly person at the reception. The other staff told me they know that the old man is rude. So everybody know the problem. But the big manager know ??? I will comeback in Koln but not in this hotel. Maybe the manager will e-mail me and will tell me that the rude receptionis will be fired. In this case I will return to this hotel.

Plussat: I had the best time one could ever imagine at this place. The owner is a darling and an incredibly lovely person. We have become such good friends! One day we just chatted for 5 hours straight! Everything else was great too, I felt really at home, and taken care of. The location was extremely fabulous too. HIGHLY HIGHLY RECOMMENDED!

Miinukset: NOTHING. EVERYTHING WAS ABSOLUTELY FANTASTIC!