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Plussat: Location was ideal about 10 mins walk from the heart of the city. The staff were very nice and the concierge was fantastic a smiley gentleman. Nice neighbourhood with a lovely coffee shop approx 200 m away called Hommage roastery. Very decent coffee. The view from the room was amazing given we were on the 10th floor.

Miinukset: I really dont like how small the bathtubs and shower area is. Furthermore the show is not consistent with the water temperature which for me is a put off especially if the room is cold. Furthermore the drainholes accessories are way too old and rusty. They need to be changed its looks nasty. I also do not like the idea of the staff removing the extra key when we were out of the room from the card panel that is needed for the electricity. The room has been paid for and the electricity is accounted for. It's really not acceptable.

Plussat: Rooms spacious and beds huge and very comfortable. Breakfast was great a lot of options.

Miinukset: Slow drinks service in the downstairs bar/ restaurant

Plussat: Good location Very good breakfast Comfortable room and beds Staff at reception are very welcome us

Miinukset: One girl at reception we met not very helpful to us. On late of the day 1st August. We went back to hotel after long day trip and everyone so very tired I and 2 my childrens. We said hello to her and she was smiling. Then we came up to our room. But the two keys was not working ( May be because we did extend one more day) We came down and stand in front of desk, there has one guest, she was checking in. The receiption girl did check in for guest. First we try to wait and wait 10 minutes. Then my children so tired, they complain Mum you tell her to make the key pls But I don’t want to be not potite, so we severals time to hand up our keys. Try to let her know that we need urgent. She looks at us and turn face talk to guest again. Ok we try to think that she need to complete her duty. But then we wait more and more, I can hear she explain st to guest, but nothing important I and my sons start got angry, and try to make our body language like we start hot Tempe! she look through all of us then continues introduce to the guest st st My two sons shouted at me: mon I really want to go to toilet! The guest turn her face and she hurry to say very very sorry to us and she said: oh sorry it’s take too long from me, pls go up.. We so angry with the reception girl, she look so cold to us?? I really angry and gave her 2 keys and said could you pls make the keys working! she make new keys and gave us in 10 seconds. We feel so disappointed with the last day we stayed. Everything are good and excellent. But not that reception girl. She make our trip unforgettable. My children still asking me: why she did so cold to us? Or we are Asian? How I can reply to children? The short reception girl we met from beginning when we checked in on 29thJuly is so nice and helpful, she make us feel happy so we booked one more night stay.

Plussat: Breakfast was brilliant. Great variety of hot and cold. Close to everything in Cologne.

Miinukset: Twin beds were a little close ..Bathroom floor for some unexplained reason was constantly warm.

Plussat: Bar staff very friendly and went out their way to make you feel comfortable. Location was fine short 10 minute walk to the old town. Bars and restaurants also close by. Spa facilities were superb, sauna and spa very relaxing.

Miinukset: No dislikes

Plussat: Location

Miinukset: Chose this hotel because of availability of charger for EVs. But it did not work, and the crew was not able to activate it. Complained at check-out. They offered to pay for the parking for me - that did not work either - had to pay in the end.

Plussat: Everything else.

Miinukset: The price.

Plussat: Friendly personnel, clean room and good facilities.

Miinukset: It is perfect! The only thing I dislike is the breakfast is kinda expensive

Plussat: Clean, comfortable, large single beds, spacious modern room

Miinukset: External appearance of the hotel is dated, bit inside is fantastic

Plussat: Very clean facilities. Working AC. Good gym!

Miinukset: Bed and pillows are not very comfortable.

Plussat: Good sized room. Super clean. Fantastic breakfast. Very helpful and approachable staff. Good location close to U-Bahn and Tram, lots of good restaurants/shops nearby.

Plussat: Everything

Miinukset: No English films to watch

Plussat: Location for our purpose

Miinukset: Bar staff were very unfriendly and we were made to feel a nuisance.

Plussat: old building but new rooms

Plussat: Great location, helpful staff and good fresh breakfast!

Plussat: Loistava sijainti esim. ostoksia ja illallispaikkoja ajatellen ja hyvät kulkuyhteydet esim. messuille. Aika hyvä huoneen valaistus!

Miinukset: Ison hotellin huonona puolena persoonaton huone, joskin siisti ja valoisa.

Plussat: Wonderfull breakfast, very nice and prompt resolution of taks by staff. Clean. Perfect location.

Miinukset: Although the request was confirmed by mail and on the phone, my guests had to change room, because the prior given rooms hadn't the connection door. As well baby-bed. It seems the hotel management is saving on personal.

Plussat: Very Clean!

Miinukset: Very Good!!

Plussat: It’s very clean, staff are friendly, people are amazing around that area... the walk to the cathedral, old town, the bridges etc were literally 20mins away from the hotel. The staff were very helpful with the direction, and I got there using my google map when i felt I was a bit lost...this was my first travel on my own, and I felt very safe there!!

Miinukset: The only down side was, when I went to use the toilets in the hotel, the one in the reception (after I checked out and I had a late flight) the smell wasn’t very pleasant. There was no windows or an extractor fan.

Plussat: Sijainti erinomainen, hotellissa mukavan väljät tilat. Hotellin ravintolan ruoka oli laadukasta ja aamiainen vastasi odotuksia. Näkymä Domille huoneesta miellyttävä.

Miinukset: Ikkunoitten äänieristys olisi voinut olla parempi.

Plussat: Hyvä aamiainen Huone oli tilava

Miinukset: Ei oikeastaan mitään nekatiivistä

Plussat: Clean rooms, comfortable beds. Modern.

Miinukset: There was a room service tray left in the hallway from when we checked in to when we checked out two nights later. The AC could also be better.

Plussat: The location was wonderful, we can reach every place in the center by foot. The rooms are large, quiet, clean with a large bed. The staff was very friendly.

Miinukset: We didn't take breakfast in the hotel. € 11 is good for a large breakfast, bad for a little breakfast. Notwithstanding the bathroom was large, the bidet was not there. The wi-fi system doesn't permit to old devices to connect them to the net. The computer in use to the guests has an old browser which cannot permit to read my email and to do a correct check in for the plane. The first day we was without television service. During the night the air conditioning was shut off and then restart at the fixed temperature of 19 degrees nothwithstanding we regulated it at 24. So hot in the night, too fresh in the morning.

Plussat: The location is great, things we wanted to see were all at walking distance. Saved us time and money.

Miinukset: The junior suit was a big disappointment. It was a room built in the attic, had a separate staircase which was difficult to climb as we had an elderly person traveling with us and it was impossible to take our suitcases up the stairs. Cooling was also not sufficient. We had requested for an extra bed and they just converted a couch into bed which was very uncomfortable.

Plussat: The kind staff, apples at reception, complimentary water. Very pleased.

Plussat: The hotel is situated in the center of the City and was easily accessed by foot and road.

Miinukset: The room was really small and you could only just fit up either side of the bed.

Plussat: View from the room looked straight out onto the cathedral for no extra charge. Very clean and comfy and staff friendly and can speak English well.

Plussat: Brilliant location..Close to everything! Rooms were very clean and comfortable. Access to cheap parking was a bonus.

Plussat: Very clean. Quiet hotel, despite being in the main tourist area.

Miinukset: Air conditioning didn’t cool the room adequately.

Plussat: The croissants and fresh fruit were lovely first thing in morning plus all the friendly staff

Plussat: Room was clean and comfortable, quiet new and the hotel is very well located.

Miinukset: Perhaps due to being centrally located, it was quiet noisy. Normally does not bother me though.

Plussat: Location, Breakfast, Bedding

Miinukset: Bed side tables ridiculously small

Plussat: Good location not far from Centre of Cologne. 10 minutes to walk to main square. Good breakfast Good staff

Miinukset: You can hear everything in bathroom while you are in room . This is not perfect)

Plussat: Everything is perfect

Miinukset: Clean

Plussat: Very good location. Neat and super friendly staff. When we asked for higher floor room, the receptionist quickly offered it to us. Highly recommend it

Miinukset: Nothing , all was great

Plussat: Good location. Helpful staff .

Miinukset: The bathroom has a glass door . For Light and noise it's like it has no door... I wouldn't go back there just for that. also, both breakfast and parking are expensive, the little lobby wasn't so clean and the printer in the business corne

Plussat: Location was great and there was a lot of choice for breakfast,

Miinukset: Breakfast room was busy with too many tables

Plussat: Perfect location. Clean and very confortable.

Miinukset: One of the staff member wasn’t neither friendly nor supportive. Poorly informed at check in. Not enough parking space for all guests.

Plussat: Friendly staff Comfortable room

Miinukset: Bathroom: it’d be better if there was a door on the shower so water doesn’t splash in the bathroom. Also, the door of the bathroom itself and part of the bathroom’s wall are made of glass, which gives less privacy... Finally, in particular, the shower drain was clogged in our room. Otherwise everything else was great.

Plussat: Comfortable quiet room. The air conditioning was effective during some extremely hot weather. A fridge would have made the room perfect. The staff were friendly and helpful. I chose the hotel as it was 3 minutes from Ebertplatz station which I used to get to my place of work. It was also less than 10 minutes from the main station and the town centre. Some nice local restaurants which are away from the main tourist area. I would recommend Freddy Shilling for a great burger. There is also a supermarket over the road if you need supplies. I would use this hotel again.

Miinukset: Lack of a fridge in the room. Breakfast buffet was a bit limited for my taste although there was very nice bread and pastries. Apparently they will cook eggs for you but that wasn’t very well advertised.

Plussat: Nice location and clean

Plussat: good serves

Miinukset: shawer serves

Plussat: nice breakfast; 8min walk to the central station

Miinukset: Virkailijat selittivät takuumaksusta litanian niin nopeasti, että englannista oli ensin vaikea saada selvää. Kun menimme kysymään, toinen virkailija tiesi jo kysymättä, mistä halusimme puhua ja ylimielisesti selvitti, että "kaikkea voi sattua, aamiaiset ja verot voi jäädä maksamatta", jotka kuuluivat jo varaukseen jne". Lähtöaamuna oli aurinkoinen virkailija, joka puhui tavallisella nopeudella ja oli erittäin ystävällinen.

Plussat: The hotel bar, great atmosphere, and also the selections for breakfast.

Plussat: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

Miinukset: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.