Köln hotellit lähellä Museum Schnütgen

Plussat: Location was ideal about 10 mins walk from the heart of the city. The staff were very nice and the concierge was fantastic a smiley gentleman. Nice neighbourhood with a lovely coffee shop approx 200 m away called Hommage roastery. Very decent coffee. The view from the room was amazing given we were on the 10th floor.

Miinukset: I really dont like how small the bathtubs and shower area is. Furthermore the show is not consistent with the water temperature which for me is a put off especially if the room is cold. Furthermore the drainholes accessories are way too old and rusty. They need to be changed its looks nasty. I also do not like the idea of the staff removing the extra key when we were out of the room from the card panel that is needed for the electricity. The room has been paid for and the electricity is accounted for. It's really not acceptable.

Plussat: Rooms spacious and beds huge and very comfortable. Breakfast was great a lot of options.

Miinukset: Slow drinks service in the downstairs bar/ restaurant

Plussat: Good location Very good breakfast Comfortable room and beds Staff at reception are very welcome us

Miinukset: One girl at reception we met not very helpful to us. On late of the day 1st August. We went back to hotel after long day trip and everyone so very tired I and 2 my childrens. We said hello to her and she was smiling. Then we came up to our room. But the two keys was not working ( May be because we did extend one more day) We came down and stand in front of desk, there has one guest, she was checking in. The receiption girl did check in for guest. First we try to wait and wait 10 minutes. Then my children so tired, they complain Mum you tell her to make the key pls But I don’t want to be not potite, so we severals time to hand up our keys. Try to let her know that we need urgent. She looks at us and turn face talk to guest again. Ok we try to think that she need to complete her duty. But then we wait more and more, I can hear she explain st to guest, but nothing important I and my sons start got angry, and try to make our body language like we start hot Tempe! she look through all of us then continues introduce to the guest st st My two sons shouted at me: mon I really want to go to toilet! The guest turn her face and she hurry to say very very sorry to us and she said: oh sorry it’s take too long from me, pls go up.. We so angry with the reception girl, she look so cold to us?? I really angry and gave her 2 keys and said could you pls make the keys working! she make new keys and gave us in 10 seconds. We feel so disappointed with the last day we stayed. Everything are good and excellent. But not that reception girl. She make our trip unforgettable. My children still asking me: why she did so cold to us? Or we are Asian? How I can reply to children? The short reception girl we met from beginning when we checked in on 29thJuly is so nice and helpful, she make us feel happy so we booked one more night stay.

Plussat: Breakfast was brilliant. Great variety of hot and cold. Close to everything in Cologne.

Miinukset: Twin beds were a little close ..Bathroom floor for some unexplained reason was constantly warm.

Plussat: Bar staff very friendly and went out their way to make you feel comfortable. Location was fine short 10 minute walk to the old town. Bars and restaurants also close by. Spa facilities were superb, sauna and spa very relaxing.

Miinukset: No dislikes

Plussat: Location

Miinukset: Chose this hotel because of availability of charger for EVs. But it did not work, and the crew was not able to activate it. Complained at check-out. They offered to pay for the parking for me - that did not work either - had to pay in the end.

Plussat: Everything else.

Miinukset: The price.

Plussat: Friendly personnel, clean room and good facilities.

Miinukset: It is perfect! The only thing I dislike is the breakfast is kinda expensive

Plussat: Clean, comfortable, large single beds, spacious modern room

Miinukset: External appearance of the hotel is dated, bit inside is fantastic

Plussat: Very clean facilities. Working AC. Good gym!

Miinukset: Bed and pillows are not very comfortable.

Plussat: Good sized room. Super clean. Fantastic breakfast. Very helpful and approachable staff. Good location close to U-Bahn and Tram, lots of good restaurants/shops nearby.

Plussat: Everything

Miinukset: No English films to watch

Plussat: Location for our purpose

Miinukset: Bar staff were very unfriendly and we were made to feel a nuisance.

Plussat: old building but new rooms

Plussat: Great location, helpful staff and good fresh breakfast!

Plussat: Loistava sijainti esim. ostoksia ja illallispaikkoja ajatellen ja hyvät kulkuyhteydet esim. messuille. Aika hyvä huoneen valaistus!

Miinukset: Ison hotellin huonona puolena persoonaton huone, joskin siisti ja valoisa.

Plussat: Wonderfull breakfast, very nice and prompt resolution of taks by staff. Clean. Perfect location.

Miinukset: Although the request was confirmed by mail and on the phone, my guests had to change room, because the prior given rooms hadn't the connection door. As well baby-bed. It seems the hotel management is saving on personal.

Plussat: Very Clean!

Miinukset: Very Good!!

Plussat: It’s very clean, staff are friendly, people are amazing around that area... the walk to the cathedral, old town, the bridges etc were literally 20mins away from the hotel. The staff were very helpful with the direction, and I got there using my google map when i felt I was a bit lost...this was my first travel on my own, and I felt very safe there!!

Miinukset: The only down side was, when I went to use the toilets in the hotel, the one in the reception (after I checked out and I had a late flight) the smell wasn’t very pleasant. There was no windows or an extractor fan.

Plussat: Sijainti erinomainen, hotellissa mukavan väljät tilat. Hotellin ravintolan ruoka oli laadukasta ja aamiainen vastasi odotuksia. Näkymä Domille huoneesta miellyttävä.

Miinukset: Ikkunoitten äänieristys olisi voinut olla parempi.

Plussat: The breakfast was excellent and we thoroughly enjoyed the staying in a room overlooking the Rhine.

Miinukset: There was a connecting door between our room and the next. The guests in the adjoining room were talking and had music on until nearly midnight on two nights then they got up at 05.00 and again made a noise. The third night we asked to change the room and had a very quiet room.

Plussat: Very comfortable and nice hotel. The bartenders were pretty cool too.

Miinukset: The parking at the hotel is always full, so we had to park underground. There are people who are not staying at the hotel who occupied up all the parking spots by the hotel so that they can save money by not parking underground where the Chocolate museum is. The hotel needs to do a better job in monitoring who is actually staying at the hotel (guests) and who is not. A lot of people realize that they can save a few euros by parking at the hotel even though they are not a guest at the hotel in order to save money and not parking in the underground where it costs more. It is not fair for an actual guest to be inconvenienced because random people who are not guests take up all the parking spots at the hotel.

Plussat: Loved the style of the hotel with all the art. Great location.

Miinukset: River view was a bit disappointing.

Plussat: The breakfast buffet is very reasonably priced and they do not charge kids under the age of 12 for the breakfast buffet, which I think is a nice gesture. The family room was quite spacious even though the room had the main bed, sofa bed and a baby cot, which a positive surprise.

Miinukset: The TV channels didn't work properly - but it was not an issue for us. The parking charge for hotel guest can be avoided or it should be pried lower.

Plussat: Super rooms

Miinukset: Nothing

Plussat: Great location, clean and modern rooms. Love the artwork in the hotel.

Plussat: great location

Plussat: Very close to the old town/central station. Amazing facilities, the room is really comfortable, exceeded my expectations.

Plussat: Upea design, upea sijainti reinin varrella. Rutkasti rahalle vastinetta.

Miinukset: 283 euron panttimaksu. Joka palautetaan vasta muutaman päivän päästä uloskirjautumisesta.

Plussat: Staff great, location

Miinukset: Shower flooded the room. I called and they said to fix it tommorow, which is after leaving. AC really really hot. Called and they said fix it tommorow, which is after I leave. Also, 1 soap in room, and the bathroom is separate from the washing. To wash hands, is out in the room, but the shower is by itself. Not practical. Also, I tool 2 rooms, 1 for myself, 1 for kids. They put us separate floors and you can't go to any floor with your room card and only the floor your room is at. Strainge! Coffee machine doesn't work.

Plussat: Was a great stay. We enjoyed very much our stay in the hotel and in Cologne.

Miinukset: To clean and arrange room better. For example- not to forget to fill tea bags, etc...

Plussat: Loistava aamupala. Siisti ja loistava hinta laastusuhde!

Miinukset: Huono tuuri että jouduttiin vaihtaa huonetta kun parvekkeen ovi hajosi.. Vaihto sujui loistavasti!

Plussat: Staff were lovely - friendly and efficient. Hotel rooms are good although we didnt get a kettle which would have been nice - I understand some rooms have them and some dont. Location is pretty central but note that rooms at the front can be very noisy due to the main road in front - unless you close the window in which case they are hot. Overall would choose this hotel though for a return visit.

Miinukset: See above.

Plussat: Secure parking for our motor bikes. Great location overlooking the Rhine river and within easy walking distance of the city. We were there to see The Eagles at the Laxness stadium, which was just a 20 minute walk away, or 2 tram stops. The room was a good size, clean and pleasant décor, with a proper wardrobe and drawers. Bathroom was excellent, modern and a good shower. Staff were very pleasant and helpful and the breakfast room was lovely with a good choice of food, including some cooked. There is a restaurant right next door.

Miinukset: It was warm for our stay and our room was upstairs at the front of the hotel which overlooked the river and 6 lane traffic so it was rather noisy with the window open, and there was no air conditioning. The noise obviously lessened with the window shut but it was then too hot. Apart from that we couldn't fault the hotel.

Plussat: The hotel has an excellent location - it is close to the main station and altstadt without being right among the noisy pubs and cafes. We were only able to eat one breakfast at the hotel which is a pity because it was really good! The staff were all accommodating and helpful.

Miinukset: Although the hotel is in immaculate condition, the bathroom in our room was very small with a slightly bizarre design. The tap is not quite positioned over the basin and if you are tall, you might find going to the loo quite tricky. The shower is large and the fittings are quite modern though.

Plussat: Superb breakfast Location excellent - just a stroll from the Altstadt and overlooking the Rhine Staff very helpfull Room beautiful, lovely bathroom

Plussat: Great location! Nice and helpfull staf. Great and comfortable rooms!

Plussat: A comfy and caring stay. Staff were wonderfully friendly and helpful, breakfast selection was magnificent and the location was as good as it gets. A short stroll to everywhere!

Miinukset: There was nothing to dislike.

Plussat: Along river but my room faced back. Warm day so room was little warm. There was a fan provided which other places I stayed out the pass two weeks didn’t have.

Miinukset: Little warm but with a good bed slept through that issue.

Plussat: Great hotel and location. staff very friendly. Will stay there again

Miinukset: Nothing

Plussat: Very nice and friendly employees !

Miinukset: No privacy in bathroom because of a big window.

Plussat: aamiainen todella hyvä. Saksan paras kahvi.Hotelli todella hyvällä paikalla

Miinukset: Hotellia remontoitiin parhaillaan se vähän latisti fiilistä

Plussat: Hotelli oli aivan uskomattoman hieno. Sisustus oli todella moderni ja mietitty. Hotelli sijaitsi parhaalla mahdollisella paikalla. Erityismaininnan ansaitsee hotellin aamiainen, joka oli todella monipuolinen.

Plussat: The hotel was spotless, the staff very friendly and the location was fantastic.

Plussat: Amazing location with nice clean room. Good value.

Miinukset: Only one lift for entire hotel and no on site parking or discount for local parking.

Plussat: Excellently placed for Amphi festival. Excellent toiletries. Clean and tidy.

Miinukset: The bathroom has 2 glass walls, totally transparent... It means that your partner can see you while you take a shower. Or while you take a sh*t. Not very romantic..

Plussat: The breakfast was so good

Miinukset: The AC was not working. We got toasted in the room and we called multiple times. They told us if you don’t like it you could change the hotel. Really I was tortured in the stay with such heat in my Room , they should not take our money if they can’t provide comfortable room.

Plussat: Super staff, bright clean well appointed hotel in a wonderful location

Plussat: The location couldn’t be better- at the foot of the Cathedral and the museums next to it. My room was small but very clean, with a very usable bathroom. The staff was very friendly and helpful.

Miinukset: Only one elevator was in operation.

Plussat: Location

Miinukset: The bathroom had glass wall with no curtain.

Plussat: Checked in early. Air conditioning was essential as we had travelled in 38°!

Miinukset: Excellent location, friendly staff, very comfortable bed.

Plussat: Great breakfast, nice room, nice decor

Miinukset: It was all pretty good.