Köln hotellit lähellä Theater am Dom

Plussat: Everything! Great location right next to cathedral and Christmas markets, beautiful public areas, newly refurbished room with free minibar and very comfortable bed. Staff went out of their way to make sure everything was perfect.

Miinukset: Room was quite hot, we had to have the air conditioning on maximum in December

Plussat: Brilliant location. Lovely old world charm. Staff very helpful

Miinukset: Walls a little thin could hear people next door talking and watching TV late at night when trying to sleep.

Plussat: Hyvä palvelu

Plussat: This is a fabulous hotel it is very well located to all the local amenities, the staff were all extremely friendly and helpful, the superior suite was gorgeous. We visited the piano bar drinks were fab barman was very friendly.

Miinukset: We had requested a king size bed but it was two beds put together with a with a massive lump in the middle this was the only thing that let this hotel down.

Plussat: This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.

Miinukset: Nothing.

Plussat: Professional bar staff, great atmosphere, tasteful cocktails, Mr Matias made our stay better . Reception service and bell boys also great. Nice location .

Miinukset: Breakfast restaurant needs to be supervised . Taku Restaurant real disappointment by all means . Staff needs to be selected carefully and trained properly to be able to keep at least basic service standards . Room 451 inconvenient due to iron floor construction and really uncomfortable bath . Low value for money overall .

Plussat: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.

Miinukset: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.

Plussat: Perfect for exploring the city especially if you come by train. Was 5 minutes walking from the station and the Underground. Also was only 5 minutes from the river for an early morning run.

Plussat: Everything. The decor is modern. The food was great. Staff were very welcoming and accommodating. Room was beyond comfortable ... spectacular.

Miinukset: Not really. Cheaper parking option would be nice.

Miinukset: Viimeisenä aamuna siivoja tunki kahdesti huoneeseen vaikka ovessa oli privacy-lappu.

Plussat: Great location which is only just a few minutes from the main station. The hotel is nice and clean.

Miinukset: Breakfast too noisy with little kids. The surrounding environment of the hotel is a bit rough.

Plussat: Exceptional buffet, great beds, large bath with shower.

Plussat: Aamiainen rumsas ,henkilökunta erittäin miellyttävä

Miinukset: Huone oli vetoinen,ei saanut lämpenemään.tosi viileä kun menimme ekana yönä nukkumaan.

Plussat: That bartenders were fantastic and the liquor selection (especially the scotch & bourbon) was the best I've ever seen.

Miinukset: The main restaurant wasn't open a single night the whole week I was staying at the hotel, only the lounge.

Plussat: Very good location, close to Main Train Station and Cathedral. Very comfy bed, clean, friendly staff.

Miinukset: Breakfast good but rather expensive, not worth paying the extra for breakfast considering there are a lot of other options in the area for breakfast. There was a brief (20 min) general power cut in the area and we were surprised that the rooms were not connected to the auxiliary generator. So we sat in the dark...

Plussat: Very nice staff. The room and bathroom were clean and tidy. It was our anniversary and they gave us a bottle of sparkling wine. Lovely!. Our rain back home was in the afternoon, they allowed us to leave our luggage and come back later or you could easily wait in the lobby. Breakfast was excelent

Miinukset: Suggestion, it would be nice if when you go for breakfast the staff help you to find a seating spot. We found ourselves walking around for some minutes before we could find something. Food was excellent.

Plussat: The free upgrade to executive suite with access to the executive lounge was amazing, thank you so much. This made our stay for my husbands 40th extra special.

Miinukset: The pillows were a little flat.

Miinukset: Check in was slow as there was only one window working. The regular lines were closed. The check in staff seem to be interns on rotation, could not operate the system, could not run the credit cards. Did not know how parking worked. Chevh in too long.

Plussat: Big rooms, comfy beds, clean. Nice staff.

Miinukset: The fact that I had to pay an extra 7 euros for a "city tax" in Cologne that was not advertised on this website or mentioned at all when we checked in the hotel. That needs to be addressed by either this site or the hotel.

Plussat: Location, right in the centre next to the Christmas markets.

Miinukset: No kettle, would of been nice to of had tea and coffee facilities.

Plussat: Central to everything

Miinukset: No tea coffee facilities in room

Plussat: Huoneessa kaikki oli ehjää ja pääasiassa puhdasta. Mukava henkilökunta.

Miinukset: Persoonattumuus. Liikaa erilaisia lappuja ympäri huonetta. WC:n roskis likaisen näköinen. Petauspatjan suojassa karvoja/pölyä.

Plussat: If you’re there for the Christmas markets, it’s the best location ever! On top of that, it’s one of the best breakfast buffet selections I’ve had in Cologne, and I’ve stayed in several places there. Rooms are small but comfortable and very clean. Shower is great and the staff we dealt with were fantastic. Highly recommend.

Miinukset: Nothing! All great.

Plussat: Nice, clean, modern & centrally located with good breakfast.

Miinukset: As it is centrally located in a mainly pedestrian area, opening the window during the night brings some noise.

Plussat: Hyvä aamiainen Huone oli tilava

Miinukset: Ei oikeastaan mitään nekatiivistä

Plussat: Very close to the Christmas Markets. Facilities very good, staff excellent, food very good.

Miinukset: Nothing

Plussat: Fantastic location for the Christmas Markets - can explore all of them with ease. Lovely clean hotel with comfortable beds and lovely duvets. Hot shower and timed heated lamp when getting dry. Fantastic buffet breakfast with great variety. Room kept clean by a very friendly lady.

Miinukset: Terribly small rooms for a 4 star hotel. Fine if you are on business and passing through but if you are there for a few days as a couple, I don't think these rooms should be used. There is no storage what so ever. There is only 1 small drawer - too shallow to put socks in, mainly for make-up I presume. There is no wardrobe at all. Just a few coat hangers on the wall above the dressing table. There are 2 hooks for coats but designed so that your coat falls on the floor, or if your coat is wet, all your clothes get wet. No other coat hooks in the room / back of door. You cant comfortably walk around the bed and have to do a 'side shuffle' to get in and out of bed. You cant sit in the chair at the dressing table and allow someone to pass - you have to move or they have to clamber over the bed. Your suitcase has to reside on the dressing table (no where else for it) and you live out of that (backpacking all over again). No air con and with the room being so small it was hot in the night. If the window is open you are then exposed to all the noise of a typical area where there are +++ bars. There is a nightclub opposite thats open until 4am and v noisy. Deliveries start before 6am. So don't get a room on the front - the view is beautiful but either close the window and bake or don't sleep. No tea or coffee making facilities Awful small cardboard like bath towels Pillows are reduced size duvets - no substance. Obviously, no spare in the wardrobe because there is no wardrobe!

Plussat: Clean rooms, comfortable beds. Modern.

Miinukset: There was a room service tray left in the hallway from when we checked in to when we checked out two nights later. The AC could also be better.

Plussat: Hyvä sijainti ja erittäin hyvä aamiainen ja palvelu.

Plussat: Staff professionalism.

Plussat: Clean, comfortable, excellent location. Cleaners/room staff were fantastic.

Miinukset: It was advertised as double room but was a twin with beds pushed together. When raised with staff no apology or any offer of help. Poor customer service from reception.

Plussat: cleanliness, nice staff

Miinukset: parking situation, parking fees

Plussat: Good localization, friendly staff, clean room. Breakfast more than ok. Nothing more was expected. Very happy after the stay.

Miinukset: Small washbasin (handbasin) in the bathroom.

Plussat: We liked the 24 hour reception. The Hotel has on site parking - so the location was within easy walking distance to the Cathedral and local sights. The Hotel was clean, comfy and reasonably well equipped for what you would expect to pay for an inner City 4 Star Hotel price tag.

Miinukset: The Hotel has limited parking for hotel guests. We arrived at the Hotel by car at 8 pm after a long car journey from the UK. Our car was fully loaded with all of our personal belongings. We were then informed at check-in that the Hotel car park was full. The only option offered to us by the Hotel's reception was to leave the Hotel and drive our car around Cologne looking for alternative parking. If like us - you are totally dependant on booking a Hotel with its own secure parking, then our best advise to you is not to book your overnight stay with this Hotel. Our overnight stay was completely ruined by this Hotels alternative parking experience - for which the Hotel was less than sympathetic as they cannot offer you a pre-booked parking place at the Hotel in advance. This is a 4 star Hotel with over 200 rooms and has less than 50 parking places available to its guests. On site parking is only available at check if their car park has spaces available. In our opinion this is a risk not worth taking. Do not allow this situation to spoil your visit to this fantastic German City.

Plussat: Breakfast was really good, rooms clean and comfy, good selection of tv channels,excellent location

Miinukset: No pancakes at breakfast

Plussat: Modern 4 star hotel. Also the location and surroundings were pleasant: A big super market is in less than 5min walking distance. The hotel own fitness room was well equipped.

Plussat: Staff, room.

Miinukset: Liked it all

Plussat: Good location. Helpful staff .

Miinukset: The bathroom has a glass door . For Light and noise it's like it has no door... I wouldn't go back there just for that. also, both breakfast and parking are expensive, the little lobby wasn't so clean and the printer in the business corne

Plussat: Facilities are modern, confortable. Well located.

Miinukset: Housekeeping staff are making a lot noise, mostly with doors closing. Breakfast was rushed, staff vacuuming as we were finishing eating. Reception staff tryed to make up for these inconveniences once we expressed our disappointment.

Plussat: Nice location and clean

Plussat: Breakfast was really tasty. Nice selection of pastries and doughnuts. Hotel is really well located close to HBF and with a lot of scooters that you can rent and go around the city.

Miinukset: Nothing. Everything was good.

Plussat: It’s situated at a nice place with good access to many prominent locations.

Miinukset: The reception staff could have been more polite and responsive. We arrived late and they didn’t give us a room till 12pm in spite of charging no show fee and made us wait in the reception for 4 hours. The way they responded was also not ok and they can improve on it. Break fast menu could be improved by adding at least one Asian menu.

Miinukset: Very professional and friendly person for checkinn and checkout

Plussat: Good location. Nice and clean. Good service.

Plussat: Location: only 10-15 minutes walk from the cathedral. Quick check in and out. Strong free wifi (1st floor room). Variety of restaurants &caffees nearby.

Miinukset: Expensive parking (€16). Some of the staff was not very friendly.

Plussat: Clean, great design, good price. Staff super helpful, great gym and sauna. 1000% recommended!

Plussat: Superb hotel location, room size, comfortable king size bed, security.

Miinukset: No reply by hotel to email sent before arrival, low temperature in the room despite the efforts to set the temperature regulator, visible scale in the water closet, broken towel hanger, overpriced breakfast (22,50 EUR/person).

Plussat: The breakfast was very nice. The location was relatively alright at walking distance from the center. The bed was comfortable.

Miinukset: The bed sheets were dirty and after we asked them to change them, the new ones were broken and a bit dirty too. Some of the towels were also not clean. The drain of the shower was clogged so the whole bathroom flooded. They repaired it after we asked, but the whole situation was very inconvenient.

Plussat: Great

Miinukset: None

Plussat: The bathroom and room were just perfect.

Miinukset: The construction was a bit bothersome. But all else was perfect. Internet was very bad.

Plussat: Everything

Miinukset: Nothing

Plussat: location and updated decor

Miinukset: no!

Miinukset: Aamupala oli todella kallis , kahdelta henkilöltä olis ollut melkein 50 euroa ! Ei menty tästä syystä .

Plussat: Location

Miinukset: We checked in in the afternoon and AC, fridge, and safe did not work. We left to get dinner and was promised it would be fixed. Returned in evening and nothing fixed. We lost baby breast milk and no AC. Night manager refused to fix/give us new room.