Köln hotellit lähellä Wallraf-Richartz-Museum

Plussat: Everything! Great location right next to cathedral and Christmas markets, beautiful public areas, newly refurbished room with free minibar and very comfortable bed. Staff went out of their way to make sure everything was perfect.

Miinukset: Room was quite hot, we had to have the air conditioning on maximum in December

Plussat: Brilliant location. Lovely old world charm. Staff very helpful

Miinukset: Walls a little thin could hear people next door talking and watching TV late at night when trying to sleep.

Plussat: Hyvä palvelu

Plussat: This is a fabulous hotel it is very well located to all the local amenities, the staff were all extremely friendly and helpful, the superior suite was gorgeous. We visited the piano bar drinks were fab barman was very friendly.

Miinukset: We had requested a king size bed but it was two beds put together with a with a massive lump in the middle this was the only thing that let this hotel down.

Plussat: This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.

Miinukset: Nothing.

Plussat: Professional bar staff, great atmosphere, tasteful cocktails, Mr Matias made our stay better . Reception service and bell boys also great. Nice location .

Miinukset: Breakfast restaurant needs to be supervised . Taku Restaurant real disappointment by all means . Staff needs to be selected carefully and trained properly to be able to keep at least basic service standards . Room 451 inconvenient due to iron floor construction and really uncomfortable bath . Low value for money overall .

Plussat: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.

Miinukset: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.

Plussat: Great view of the cathedral - best in Cologne (I've traveled to Cologne many times)

Miinukset: At first gave us a Rhine view room with a terrace overhang above us that cut off half the cathedral view. They were happy to move us a floor up, but that should have been clarified in the reservation

Plussat: Location and view of city were great

Miinukset: Room was old and dated, beds were dated, it appeared to be a former smoking room

Plussat: The breakfast was really good

Miinukset: The whole hotel needs a facelift. I think the time with dark wood is over an also the rooms need a facelift too

Plussat: Wonderful attentive staff without being intrusive. Perfect location for sight seeing/shopping. Excellent outdoor informal riverside restaurant - open when the weather is clement. Superb spa. Classy breakfast.

Miinukset: Nothing to criticise. Regrettably the normal room rate will be beyond the budgets of most people though.

Plussat: Location, front desk staff, concierge, great breakfast, room size, hotel layout

Miinukset: beer garden with self service and impolite staff: this does not fit into a five star hotel

Plussat: Good location Comfy bed Lovely deco Great breakfast

Miinukset: Nothing

Plussat: Huoneet näköalalla joelle ja business lounge omalla aamiaisella ovat hintansa arvoisia. Henkilökunta erittäin ystävällistä ja ammattitaitoisia.

Miinukset: Huoneitten sisustus vanhentunut ja ei ole käytetty huoneen kokoa ajatellen oikein, esim. ison nojatuolin tilalle sohva ja pöytäryhmä. Myös ikkuna tulisi saada vähän auki.

Plussat: Lovely large rooms the bed was extremely comfortable, great night sleep! Amazing breakfast selection great value for money. Location was extremely close to city centre . I would definitely return

Plussat: Location, right in the centre next to the Christmas markets.

Miinukset: No kettle, would of been nice to of had tea and coffee facilities.

Plussat: Central to everything

Miinukset: No tea coffee facilities in room

Plussat: Huoneessa kaikki oli ehjää ja pääasiassa puhdasta. Mukava henkilökunta.

Miinukset: Persoonattumuus. Liikaa erilaisia lappuja ympäri huonetta. WC:n roskis likaisen näköinen. Petauspatjan suojassa karvoja/pölyä.

Plussat: If you’re there for the Christmas markets, it’s the best location ever! On top of that, it’s one of the best breakfast buffet selections I’ve had in Cologne, and I’ve stayed in several places there. Rooms are small but comfortable and very clean. Shower is great and the staff we dealt with were fantastic. Highly recommend.

Miinukset: Nothing! All great.

Plussat: Nice, clean, modern & centrally located with good breakfast.

Miinukset: As it is centrally located in a mainly pedestrian area, opening the window during the night brings some noise.

Plussat: Hyvä aamiainen Huone oli tilava

Miinukset: Ei oikeastaan mitään nekatiivistä

Plussat: Very close to the Christmas Markets. Facilities very good, staff excellent, food very good.

Miinukset: Nothing

Plussat: Fantastic location for the Christmas Markets - can explore all of them with ease. Lovely clean hotel with comfortable beds and lovely duvets. Hot shower and timed heated lamp when getting dry. Fantastic buffet breakfast with great variety. Room kept clean by a very friendly lady.

Miinukset: Terribly small rooms for a 4 star hotel. Fine if you are on business and passing through but if you are there for a few days as a couple, I don't think these rooms should be used. There is no storage what so ever. There is only 1 small drawer - too shallow to put socks in, mainly for make-up I presume. There is no wardrobe at all. Just a few coat hangers on the wall above the dressing table. There are 2 hooks for coats but designed so that your coat falls on the floor, or if your coat is wet, all your clothes get wet. No other coat hooks in the room / back of door. You cant comfortably walk around the bed and have to do a 'side shuffle' to get in and out of bed. You cant sit in the chair at the dressing table and allow someone to pass - you have to move or they have to clamber over the bed. Your suitcase has to reside on the dressing table (no where else for it) and you live out of that (backpacking all over again). No air con and with the room being so small it was hot in the night. If the window is open you are then exposed to all the noise of a typical area where there are +++ bars. There is a nightclub opposite thats open until 4am and v noisy. Deliveries start before 6am. So don't get a room on the front - the view is beautiful but either close the window and bake or don't sleep. No tea or coffee making facilities Awful small cardboard like bath towels Pillows are reduced size duvets - no substance. Obviously, no spare in the wardrobe because there is no wardrobe!

Plussat: Clean rooms, comfortable beds. Modern.

Miinukset: There was a room service tray left in the hallway from when we checked in to when we checked out two nights later. The AC could also be better.

Plussat: Hyvä sijainti ja erittäin hyvä aamiainen ja palvelu.

Plussat: Staff professionalism.

Plussat: Clean, comfortable, excellent location. Cleaners/room staff were fantastic.

Miinukset: It was advertised as double room but was a twin with beds pushed together. When raised with staff no apology or any offer of help. Poor customer service from reception.

Plussat: Location war superb services were great

Miinukset: We had a twin room instead of a double bed and the cleaner left their cleaning equipment in the room. In booking website there is no option to select your room so the hotel decided to give us a twin room, we rang reception to ask why we got a twin room rather than a double bed room they told us that booking.com didn’t have the option and that it is left to their discretion. The facilities were fine but we had to move the beds ourselves in order to have a double bed.

Plussat: Sijainti, aamupala, aamupalan henkilökunta.

Miinukset: Varaus oli kahdelle, mutta hotelilla yhdelle. Korjasivat pienen juttelun jälkeen.

Plussat: - central location - comfortable

Miinukset: - the swimming pool and sauna were closed, come on, this is the main reason to pay a 4 star hotel

Plussat: Huge Room, huge washroom, everything is like 5 * I will come back for sure

Plussat: Great service. Location is perfect. The best breakfast I have ever had

Plussat: Runsas ja todella monipuolinen aamupala

Miinukset: Maisema ikkunasta, rakennustyömaa, niitähän isoissa kaupungeissa aina riittää, ei minua juuri häirinnyt

Plussat: Aamiainen oli oikein hyvä ja monipuolinen. Hotellin yhteydessä on hyvä kuntosali, kaikki peruslaitteet ei vapaita painoja pl, käsipainot 10 kiloon asti. Mutta monta juoksu, crosstrainer, soutu jne laitetta. Kaikki paikat kävelyetäisyyden päässä.

Miinukset: Tyynyt olivat heikot, ainoa negatiivinen asia koko hotellissa.

Plussat: Very friendly staff

Miinukset: WiFi was not working and the GYM starts at 9 AM

Plussat: Aamupala oli loistava, tyynyt olisin voinut tuoda vaikka kotiin mukaan

Plussat: Did not eat at the restaurant

Plussat: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

Miinukset: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.

Plussat: Mukava hotelli läheellä kaikkea.

Miinukset: Spa pitäisi kuulua huoneen hintaan.

Plussat: silence on the 7th floor

Miinukset: high parking price. queue at check-out

Plussat: Lovely hotel, fabulous location. We had an upgrade to a Comfort suite which was huge and very well appointed

Miinukset: Breakfast very expensive at €30 and on the Monday morning of our stay there was no hot food except for the chef who was doing eggs and waffles. The containers for hot food (bacon,beans ,mushroom etc) Were empty the for the 45 minutes (9am-9-45) that we were there. They also ran out of croissants for 20mins. We did keep asking but were told it was being cooked.

Plussat: Super location close to all tourist attractions. Our bedroom was beautifully clean with very comfortable beds. The bar had a great vibe live music. The breakfast was superb!

Plussat: The location of the hotel , because i wanted to be close to everything! The staff friendly and service minded! Verry clean hotel. The breakfast buffe verry big and you had a big choise of food! The bar at ground flour was verry nice and welcoming! And it was a big bar with lots of people! I had my room at the top flour with a grate view over the city and river. The room was big and i slept well in the comfortable beds! They had double glas wondow sow i diden't hear anything from the traffic. I am verry pleased with my choise of hotel and will be back. And i think it was to a good price.

Plussat: Excellent location Very good breakfast

Miinukset: Uncomfortable bed

Plussat: Location is key for this hotel

Miinukset: Room was a little cool.. decor perhaps a little past it’s best.. only news for English tv channels when many other languages are accommodated ..