Köln hotellit lähellä Gross Sankt Martin

Plussat: Wonderful position close to the sights and the station. Lovely staff who were very helpful and informative.

Miinukset: Nothing.

Plussat: Exceptional service, time jump into another world

Plussat: Super convenient location ... great view of the cathedral !

Miinukset: It was so so busy becos of the carnival

Plussat: This hotel property was definitely 5 stars! It’s within a few minutes walk from train station so perfect location. All of the staff — Front Desk, Room Service and Property Manager — were amazing and gave 100% effort to fulfill your requests. The staff working the piano bar were pleasant and very accommodating. The room was very spacious and beautiful. We didn’t realize that Carnival had started so had the pleasant of watching a few marching parades and people everywhere in costumes from our window. Such a treat! The foyer area and spacious bathroom could be closed off from bedroom/sitting area. The mini-bar was free and stocked daily! The bathroom had two sinks, a bench and amenities were high end — individual set up for two people instead of one. Unfortunately, we could not make reservations for either Michelin-Star restaurant in the hotel, but they provided recommendations. We were quite pleased. I will only stay in this hotel when visiting Cologne, Germany.

Plussat: beautiful, cozy hotel in prime location

Miinukset: waiting time for check-out

Plussat: Attention to detail, and the helpful friendly staff.

Miinukset: Nothing

Plussat: This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.

Miinukset: Nothing.

Plussat: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.

Miinukset: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.

Plussat: Erinomainen sijainti, silti rauhalliset huoneet. Loistava aamiainen.

Miinukset: Ymmärtääkseni ainoa paikka nauttia illallista hotellissa olisi ollut hotellin lobbybar. Se ei oikein houkutellut, mutta ehkä ymmärsin väärin.

Plussat: Modern rooms. Spacious bathrooms. Clean and comfortable.

Miinukset: Nothing.

Plussat: Almost everything

Miinukset: almost nothing

Plussat: clean, renovated rooms breakfast choice good for price of hotel central location close to a number of nice restaurants (see also below on location)

Miinukset: -be careful with rooms facing the Koln Dom as, while they may have tripple glazing, they are facing a busy part of the City where on Saturday and even Sunday night noise from music and singing drunks was to be heard on the 8th floor until 3/4 a.m. -Staff twice interrupted a call by obnoxious knocking on my door when the DND sign was on my door. The second time to ask to remove the DND sign....

Plussat: The hotel ambience was nice, and with a great bar for some drinks.

Miinukset: When we arrived they were overbooked and didn’t have the correct room for us. We spent one night in a room that was on 1st floor, and was very noisy (we could hear the neighbors rooms and the exteriors all night) which was uncomfortable and no resting time for sure. At least the last night when we passed to the booked room, was way much better (was possible to enjoy/relax a little more in the room)

Miinukset: Very rude staff, worst service!:(

Plussat: Nice hotel, confortable rooms and exceptional breakfas - but the customer service at the reception - it spoiled everything.

Miinukset: The customer service is arrogant, unprofessional and horrendous. A simple request concerning the invoice/receipt that is completely normal and standard at Hilton, NH Hotels, Holiday Inn, Mercure, etc. etc. throughout Germany is "impossible" at Steigenberger. The only reason given to the customer is "Steigenberger policy". What a joke! No interest to fix it, no manners, no idea on how to handle customers. The rude, arrogant, impolite customer service at check-out spoiled everything. And the simple problem was never solved - because Steigenberger does not care. I would definitely never stay at any Steigenberger hotel ever again.

Plussat: Early check-inn

Miinukset: Terasse fermée.

Plussat: Nice premises, clean and comfortable room and a good breakfast.

Miinukset: 1. There was an empty beer bottle in the minibar-obviously the minibar is not properly checked between guests. 2. We had made the booking as "breakfast included", which is a very important feature for business traveling, because our tax regulations make breakfast refundable only if it is not mentioned as a separate item on the bill. However, at check out,, breakfast was separately listed and the reception absolutely refused to list the accommodation as e.g."bed and breakfast" saying that it is against their "process". My colleague has had a vast experience with traveling in Germany and being able to solve similar situations without any issue. We had no objection to have the separate tax items listed elsewhere in the bill, nor were we asking for a refund or discount. However, the way our request was treated was extremely unfriendly and far from customer oriented. 3. I originally made the reservation using my personal credit card as guarantee, but changed it into the company card when paying the bill. To my complete astonishment, still today, three days after payment, the deposit is still reserved from my personal credit card account! What is even more annoying, the deposit was 50 EUR more than the actual room rate. These issues unfortunately spoiled the entire experience, and in spite of all the nice features of the hotel, I doubt that I will ever use this hotel chain again.

Plussat: Perfect location, breakfast is really good, although it is in the center of the town rooms are very quiet...

Plussat: Sijainti erinomainen, hotellissa mukavan väljät tilat. Hotellin ravintolan ruoka oli laadukasta ja aamiainen vastasi odotuksia. Näkymä Domille huoneesta miellyttävä.

Miinukset: Ikkunoitten äänieristys olisi voinut olla parempi.

Plussat: Sijainti, aamupala, aamupalan henkilökunta.

Miinukset: Varaus oli kahdelle, mutta hotelilla yhdelle. Korjasivat pienen juttelun jälkeen.

Plussat: Location in the Citycentre, Balcony (only at the booked Suite at the top floor), bright lighty room. Was clean and cleared up. Little bathroom with tiled floor and walls, with a WC, basin and a normal small bathtub, where you can have a shower (with a showercurtain as well as a bath.

Miinukset: Only a little bathroom, where two person at once can`t really stand in, which has old fashioned bahtroom-tiles, some litle and one bigger damaged issues in the basin, not reaaly good fixed, but it was really clean. Seat hight of the WC was much too low-slung, the airconditioning system was a bit too noisy until midnight. At this time was a busy building lot just 20 m in front of the window/ terasse (building another high house).There it was only sometimes a bid noisy but the whole day were busy men just in front of your windows of the sleeping room. (But at night there was no noise from that.) You need to close the curtain (the once where the daylight can shine through the whole day, the once which shade the room after twilight).

Plussat: good location, good breakfast with make your own crėpe station

Miinukset: room bit Spartan for 4*, pillows ridiculously soft and unsupportive mattress

Plussat: The location is very nice . Breakfast is excelent

Miinukset: No Kettle in the room

Plussat: generally all was V good

Miinukset: Hotel entrance location.

Plussat: Runsas ja todella monipuolinen aamupala

Miinukset: Maisema ikkunasta, rakennustyömaa, niitähän isoissa kaupungeissa aina riittää, ei minua juuri häirinnyt

Plussat: Location was okay for the shopping area and restaurants.

Miinukset: Staff was inconsistent. We were charged cancelation fee for last night of stay, even though gave notice prior to checkin. Manager lowered to 50%, but cost was 10 euros less than previous night. When questioned, they said was 50% rate for that night, which would have made the room about 260 euros a night... Breakfast was okay, found some hair in the eggs. Wifi was slow. Minimal parking spaces.

Plussat: Aamiainen oli oikein hyvä ja monipuolinen. Hotellin yhteydessä on hyvä kuntosali, kaikki peruslaitteet ei vapaita painoja pl, käsipainot 10 kiloon asti. Mutta monta juoksu, crosstrainer, soutu jne laitetta. Kaikki paikat kävelyetäisyyden päässä.

Miinukset: Tyynyt olivat heikot, ainoa negatiivinen asia koko hotellissa.

Plussat: Breakfast was nice . Location excellent . 3 min walk to main station and also to DOM and market area . The room size is bigger than normal properties in Cologne .

Miinukset: The price very expensiveחופשה

Plussat: Free water, nice staff, price ok.

Miinukset: Heating based only on a/c Breakfast could have more warm options

Plussat: Nice central location. Beds were quite comfortable. You could see the cathedral from one of the rooms we booked.

Miinukset: We were only there for one night so it was ok but I wouldn't want to stay longer there. The shower leaked through the doors wetting the bathroom floor.

Plussat: Excellent breakfast; Right on the Rosenmontag Parade route

Plussat: Location and accomodation quality.

Plussat: Hyvä aamiainen Huone oli tilava

Miinukset: Ei oikeastaan mitään nekatiivistä

Plussat: Central location for shops , bars and restaurants

Plussat: Clean rooms, comfortable beds. Modern.

Miinukset: There was a room service tray left in the hallway from when we checked in to when we checked out two nights later. The AC could also be better.

Plussat: Staff were friendly and helpful, location was good. Room was clean and bedding was clean and fresh.

Miinukset: Room was very small with no wardrobe, decor was pretty basic

Plussat: Siisti tyylikäs hotelli mahtavalla sijainnilla, sekä loistava aamupala.

Plussat: Hyvä sijainti ja erittäin hyvä aamiainen ja palvelu.

Plussat: Location

Miinukset: Really small room

Plussat: I can not remember how many times I stayed in this hotel and it was always very pleasant. The staff , location and cleanliness is perfect.

Miinukset: The pillows and the quilt (blanket) are awfull.

Plussat: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

Miinukset: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.

Plussat: Location, breakfast, comfort - everything was perfect.

Plussat: Room was very spacious and had more than enough amenities.

Miinukset: no issues.

Plussat: Everything! Highly recommend. I will visit here again whenever i have to be in Köln