Köln hotellit lähellä Volkstheater Millowitsch

Plussat: This is the top class hotel with reasonable price, nice hotel staffs, very good service

Plussat: Breakfast was great, and location was wonderful and close to everything.

Plussat: Hyvä palvelu

Plussat: The best hotel in the heart ofCologne. Rooms are clean and enough big. Breakfast was wonderful.

Miinukset: Your survey is too long! Hotel was great.

Plussat: the breakfast was exceptional , unfortunately the blond older lady being in charge there with the short hair was impolite I must say. I ve asked from her a cappuccino and she held her hand towards me in a very impolite manner that she is busy. I ve then excepted her to come back in order to ask what I ve wanted but she never did. I had to wait 15 minutes till I ve asked the cappuccino from another one who was being on staff there , another younger and very polite girl

Plussat: Great location, really friendly staff always with a smile, really spacious rooms with a comfy bed and a Great breakfast!

Plussat: Comfortable bed and the most amazing shower. Free mini bar was a nice touch!

Miinukset: A little pricey but you definitely get what you paid for

Plussat: This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.

Miinukset: Nothing.

Plussat: We organized a special stay for our parents their anniversary and they went above and beyond in service and attention. Even a last minute request from my parents was met with the utmost friendliness. Mieke, one of the managers even suggested for us to leave a special note from the family in the room, so we had gifts ready in the room for them. Our parents were very extremely pleased over all.

Plussat: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.

Miinukset: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.

Plussat: great location

Miinukset: al a carte restaurant very over priced

Plussat: Location and view of city were great

Miinukset: Room was old and dated, beds were dated, it appeared to be a former smoking room

Plussat: The hotel and staff were spectacular. The location was perfect - located on one end of the walking/train bridge to the city central and the Koln Dom, which was our primary purpose of choosing this location. We had some trouble with our travel, and the staff was very helpful and allowed us a very late checkout to accommodate. The restaurant and service was great (although very pricey). For a GREAT meal, check out their Italian restaurant, onsite: Grissini. I found it on our last night, and wish I had eaten there for every meal.

Miinukset: The restaurant prices were too high.

Plussat: Its location

Miinukset: Expensive very much

Plussat: - Very comfortable - Near to everywhere - Outstanding breakfast and food in restaurant

Miinukset: - Better book table in restaurant in advance otherwise you might have problem with table.

Plussat: Huoneet näköalalla joelle ja business lounge omalla aamiaisella ovat hintansa arvoisia. Henkilökunta erittäin ystävällistä ja ammattitaitoisia.

Miinukset: Huoneitten sisustus vanhentunut ja ei ole käytetty huoneen kokoa ajatellen oikein, esim. ison nojatuolin tilalle sohva ja pöytäryhmä. Myös ikkuna tulisi saada vähän auki.

Plussat: Very comfortable room with magnificent view!

Plussat: nice location easy to get to the old town

Miinukset: very busy so you are just a number parking bad not many spaces its not a 5 star its a 4 breakfast was a little hectic for 4/5 star i would have expected a little bit of table service, not whats your room number thanks help yourself, food was okay though

Plussat: Location and transportation near by.

Miinukset: Bathrooms are like an "ice rink!"- marble everywhere but so slippery and extremely dangerous for slipping.

Plussat: Great Lounge with a view. Great food/beverage selection. Very attentive staff. Good parking and walking distance to both fair grounds as well as across the river Rhein bridge to Cologne center with great restaurants and the Cathedral.

Miinukset: Staff in bar area not very personable. Room prices during Expo’s through the rough and certainly no value for money.

Plussat: View location room

Miinukset: Sept 2019 . The first night we arrived we decided to go to the Italian restaurant outside the Hyatt. This restaurant is part of the hotel. We believed we had a nice meal and all was good until at the end of the night we looked down to the end of the restaurant and saw 3 mice. We reported this to a waitress who wasn't bothered. We reported it again to another waitress who was concerned and said she would report it to the hotel. As one can imagine we were not impressed. We finally reported to reception staff in hotel who said they would deal with this concerning issue. The restaurant was opened each day and night we were there so I doubt anything was done . Nobody came to us to apologise and reassure us . Very disappointed as this effected our stay in the hotel as it is all part of Hyatt. I dont get any satisfaction in writing this review as it not something I'd normally do. However sadly I was so shocked as this has never ever been something I experienced before . Environmental health needs to go in there asap.

Plussat: Location is very good, near by Koln Messe, about 15min. on foot. Most of the services are satisfied

Miinukset: Different attitude to Asia people, when it's your turn, you need to be waited longer because there are European people waited behind you. I met such things more than twice, during breakfast, feeling bad about this.

Plussat: Great location

Miinukset: No swimming pool

Plussat: Great location which is only just a few minutes from the main station. The hotel is nice and clean.

Miinukset: Breakfast too noisy with little kids. The surrounding environment of the hotel is a bit rough.

Plussat: That bartenders were fantastic and the liquor selection (especially the scotch & bourbon) was the best I've ever seen.

Miinukset: The main restaurant wasn't open a single night the whole week I was staying at the hotel, only the lounge.

Plussat: Location close to the main station

Miinukset: The hotel had no umbrellas available and when you have paid 800 euro per night you would expect an umbrella. apparently the hotel had tripled the room rate due to the exhibition that was on. Also the air conditioning didn't work so the room was very hot.

Plussat: One of the best Marriott hotels I have stayed in Germany. Staff are professional, check-in and out are fast. Nice gym and meeting rooms. It's within walking distance to the train station. Hotel also not far from Kôln Cathedral and Kôln Bridge. Very happy with the stay.

Plussat: Good location, big room, very clean

Plussat: Perfect staff! Friendly and funny. Room is also really big, very comfortable stay.

Plussat: The staff we lovely and the concierge went out of his way to help. Plenty of choice on the breakfast buffett and of a good quality.

Miinukset: Our room was not cleaned on the first day, i reported this and requested some coffee sachets, came back later still not cleaned, reported this again and they thought up coffee and clean towels. Rest of week ok.

Plussat: Member of concierge desk was extremely helpful and walked me to a shop in the train station to find a product I needed.

Miinukset: Omelette bar not always attended / long queues and sometimes hard to find a seat for breakfast.

Miinukset: For a non-smoking hotel, why are smokers right outside the lobby door. I had to always walk through cigarette smoke just to enter and exit the hotel.

Plussat: Central and safe

Miinukset: The water was not warm enough

Plussat: Amazing breakfast, however for an extra charge. Convenient parking, but for that you also have to pay extra. Room service has no extra charge. Trainee receptionist was very nice and helpful, actually all the staff members were very kind and forthcoming.

Miinukset: No coffee supplies in room, only two tea bags, really weird for this kind of hotel. Queue at check in and check out. No slippers and bathrobe. Mattress was too soft for us. Babycot was requested, but it was not in the room, so the receptionist brought it herself, since all the cleaning ladies had went home. Found that weird as well, even lower level hotels have 24h cleaning staff.

Plussat: Very clean room when we arrived and comfortable beds. Staff were incredibly helpful. Liked the view of the Colonius Tower and park. Would definitely stay again.

Miinukset: Even though we were on a high floor, we were a bit disappointed that we couldn’t open the window a little in the hot weather. Air-con was good, but it would’ve been better if we had a bit of fresh air. The only English channels available were news channels. We would’ve liked the option to change the language on some movie channels as they were all in German.

Plussat: I recommend the hotel for an amazing breakfast, good spa area for relaxation, nice room with a view to the park, polite and helpful stuff, good location in a modern area

Plussat: A bit of a walk from the train station but not too bad. Lots of restaurants nearby (though they mostly weren't open late at night). Near metro stops to get to the center city and all the tourist attractions. Comfortable chain hotel with such amenities as air conditioning and an elevator; often taken for granted but some of the other accommodations I used on this European trip didn't have them.

Plussat: The Lazy Sunday check out service is an excellent idea! Breakfast in the room service was provided even after 12 - very flexible and clients' oriented service!!

Plussat: The staff were friendly and very welcoming and if you are an Arabic speaker, you should look for Eisaam from the front office team. He was very helpful. The room was nice and comfortable. And the location was great. If I had the chance, I would definitely come back.

Plussat: Punctuality of the staff speaking good english very clearly,great elegant location and calmness of the room.

Miinukset: Reception changed our room as the A/c was not working. The new room had a nice city view instead of the back side one we had first. The a/c was working but Nespresso machine was not and the water kettle was draining water from every side.It is a small detail but however it shadows the other positives of the hotel.

Plussat: We would have liked some ordinary breakfast tea and milk in the bedroom.we would have preferred coffee pots on the table instead of machine coffee.

Miinukset: See above

Plussat: location and updated decor

Miinukset: no!

Miinukset: Aamupala oli todella kallis , kahdelta henkilöltä olis ollut melkein 50 euroa ! Ei menty tästä syystä .

Plussat: Staff were excellent, very helpful Breakfast was very good

Miinukset: Directions to get there need a little work - we drove around for 20 minutes to find it

Plussat: Location

Miinukset: We checked in in the afternoon and AC, fridge, and safe did not work. We left to get dinner and was promised it would be fixed. Returned in evening and nothing fixed. We lost baby breast milk and no AC. Night manager refused to fix/give us new room.

Plussat: In the website there was parking advertised but no mention of the 20 euros per night. I was not happy with that as the parking was one of the main reason that we picked this hotel.

Miinukset: They could have made it clear that parking is charged at 20 euros per night.

Plussat: room size, and facilities are really good, the breakfast is really nice.

Plussat: Very comfortable beds, good bedding, excellent breakfast choice. The room was well equipped and pleasant. The bar area and restaurant were attractive. Close to station.

Miinukset: The reception area was quite unappealing and not representative of the rest of the hotel.

Plussat: Very smart room and quiet. Staff friendly

Miinukset: Being close to the station was great but the general area was not great with a lot of dubious people about.

Plussat: Sijainti, aamupala, aamupalan henkilökunta.

Miinukset: Varaus oli kahdelle, mutta hotelilla yhdelle. Korjasivat pienen juttelun jälkeen.