Köln hotellit lähellä Lanxess Arena

Plussat: This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.

Miinukset: Nothing.

Plussat: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.

Miinukset: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.

Plussat: Perfect for exploring the city especially if you come by train. Was 5 minutes walking from the station and the Underground. Also was only 5 minutes from the river for an early morning run.

Plussat: Big rooms, comfy beds, clean. Nice staff.

Miinukset: The fact that I had to pay an extra 7 euros for a "city tax" in Cologne that was not advertised on this website or mentioned at all when we checked in the hotel. That needs to be addressed by either this site or the hotel.

Plussat: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

Miinukset: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.

Plussat: Location

Miinukset: Small room

Plussat: Location near cathedral.

Miinukset: Spotty Wifi.

Plussat: Location

Miinukset: Reception desk is always stressed and not very customer minded

Plussat: Location was very good, room size was good for Europe, bathroom was updated and modern

Miinukset: The heating/air conditioning did not work properly and the housekeeping did not clean or replace the glassware

Plussat: Close to old town cologne, large rooms

Miinukset: Rooms from 1988, pretty used, holes in curtains, faded chrome in bathroom etc, some small renovations done. Clean but old style. Expensive parking

Plussat: location

Miinukset: construction noise at 7:45am, staff not attentively

Plussat: The location of the hotel is excellent. Within walking distance to the Rhein River, DOM, shopping and food & beverages.

Miinukset: 1. The pillows are so flat that they are totally non-existent. 2. Seal on one of the shower gel was already broken. 3. Black out curtains has scratches on them. The room needs to be refurbished definitely!!

Plussat: The room was very good with some ideas to consider. Perhaps better pillows and better bedding could help a lot. Should have staff goung around the hallways to pick up room sercice disposals left outside the door. It took 2 days to remove one.

Miinukset: I was disappointed with a housekeeping staffer for the inappropriate way of responding to my inquiry. I found it unvall for.

Plussat: The newly renovated bathroom an the beautiful Atrium of the building.

Plussat: Fantastic location close to the old town and the river, easy to walk to all places of interest and a great choice of restaurants nearby. The hotel has a very impressive interior and the room was excellent particularly the bathroom!

Miinukset: No

Plussat: The shower was very modern and nice.

Miinukset: Difficulty navigating to.

Plussat: Perfect location, great night life outside of the hotel.

Miinukset: Single beds are super small!

Plussat: The location

Miinukset: From the outside the hotel was very nice but inside the furniture were very outdated. The sofa and armchair were so dirty that you could not sit on them. It is more like a Super 8 motel than a four star hotel. The staff wasn't friendly but rude.

Plussat: Clean modern rooms, close to downtown, free bottle of water

Miinukset: washbowl inside sleeping room - this is no 4-star quality, all radio channels not working, no connection for mp3 player or iphone, no parking in or at hotel - only in public garage 5 minutes walk away.