Köln hotellit lähellä Lanxess Arena

Plussat: Great view of the cathedral - best in Cologne (I've traveled to Cologne many times)

Miinukset: At first gave us a Rhine view room with a terrace overhang above us that cut off half the cathedral view. They were happy to move us a floor up, but that should have been clarified in the reservation

Plussat: Location and view of city were great

Miinukset: Room was old and dated, beds were dated, it appeared to be a former smoking room

Plussat: EXCELLENT and friendly personnel. NICE room with amazing view of the Cathedral, the Rhine, and the Bridge. Lovely terrace for drinks. We loved it here.

Miinukset: Bit pricey.

Plussat: Breakfast very good quality and varities. Room very nice and clean, also spacious Very nice view overlooking the cathedral

Plussat: The breakfast was really good

Miinukset: The whole hotel needs a facelift. I think the time with dark wood is over an also the rooms need a facelift too

Plussat: Wonderful attentive staff without being intrusive. Perfect location for sight seeing/shopping. Excellent outdoor informal riverside restaurant - open when the weather is clement. Superb spa. Classy breakfast.

Miinukset: Nothing to criticise. Regrettably the normal room rate will be beyond the budgets of most people though.

Plussat: Location, front desk staff, concierge, great breakfast, room size, hotel layout

Miinukset: beer garden with self service and impolite staff: this does not fit into a five star hotel

Plussat: The location was superb and staff were friendly and helpful.

Plussat: Staff and quality of hotel

Miinukset: Not much around

Plussat: Clean rooms Great location

Miinukset: Staff was not friendly and even rude sometimes. Expected more from this level of hotel.

Plussat: location so good and staff so helpful very expensive though

Miinukset: nothing

Plussat: Location, Not Busy "Size", Facilities, Rooms and Food in particular breakfast

Miinukset: Nothing

Plussat: the view of the hotel was really good.

Plussat: The Service at the hotel was very very good. Spa, Pool etc.:)

Plussat: The attendance by the reception staff was excellent

Plussat: Aamiainen oli erinomainen, samoin palvelu siellä. Ala-aulan baari oli myös hyvä vaikka aika kallis verrattuna Kölnin yleiseen hintatasoon.

Plussat: Erittäin rauhallinen hieno hotelli, ystävällinen henkilökunta ja erinomainen aamiainen. Käytän varmasti toistekin, jos Kölniin matkustan.

Miinukset: Ei

Plussat: Aamiainen oli erinomainen, pöydän löysi helposti, ystävällinen ja tehokas henkilökunta ja pöydät olivat siistejä.

Plussat: Rauhallinen ja hiljainen

Miinukset: Ei

Plussat: Clean and quiest, good localisation.

Miinukset: This hotel isn't really 5 star. Hotel need remodelling. TOTALLY OVERPRICED!

Plussat: Staff very friendly and accommodating, good location

Plussat: Overall this hotel was excellent in all aspects, I found the staff to be the best thing about the hotel. They were so friendly and helpful and really made us feel welcome. This is my most favorite hotel I have stayed in for the reason of the staff and facilities.

Miinukset: The swimming pool could stay open a bit longer, as it closes at 9 or 10pm depending on the day.

Plussat: Sijainti, aamupala, aamupalan henkilökunta.

Miinukset: Varaus oli kahdelle, mutta hotelilla yhdelle. Korjasivat pienen juttelun jälkeen.

Plussat: Location in the Citycentre, Balcony (only at the booked Suite at the top floor), bright lighty room. Was clean and cleared up. Little bathroom with tiled floor and walls, with a WC, basin and a normal small bathtub, where you can have a shower (with a showercurtain as well as a bath.

Miinukset: Only a little bathroom, where two person at once can`t really stand in, which has old fashioned bahtroom-tiles, some litle and one bigger damaged issues in the basin, not reaaly good fixed, but it was really clean. Seat hight of the WC was much too low-slung, the airconditioning system was a bit too noisy until midnight. At this time was a busy building lot just 20 m in front of the window/ terasse (building another high house).There it was only sometimes a bid noisy but the whole day were busy men just in front of your windows of the sleeping room. (But at night there was no noise from that.) You need to close the curtain (the once where the daylight can shine through the whole day, the once which shade the room after twilight).

Plussat: good location, good breakfast with make your own crėpe station

Miinukset: room bit Spartan for 4*, pillows ridiculously soft and unsupportive mattress

Miinukset: Could not lower the temperature in our room.

Plussat: generally all was V good

Miinukset: Hotel entrance location.

Plussat: None of the request were met. I had booked a double size bed and found 3 single beds. The reception claimed that I reserved single beds and I had to find my reservation for theM to which the answer was that no double bed room was available. I had asked to have a room with view at a top floor in a quiet area. I got a room on the second floor out of 7 with windows facing the next building under renovation. The staff did not seem to care about my requests and I needed to check that they got them by mail through the system.

Plussat: Runsas ja todella monipuolinen aamupala

Miinukset: Maisema ikkunasta, rakennustyömaa, niitähän isoissa kaupungeissa aina riittää, ei minua juuri häirinnyt

Plussat: Location was okay for the shopping area and restaurants.

Miinukset: Staff was inconsistent. We were charged cancelation fee for last night of stay, even though gave notice prior to checkin. Manager lowered to 50%, but cost was 10 euros less than previous night. When questioned, they said was 50% rate for that night, which would have made the room about 260 euros a night... Breakfast was okay, found some hair in the eggs. Wifi was slow. Minimal parking spaces.

Plussat: Aamiainen oli oikein hyvä ja monipuolinen. Hotellin yhteydessä on hyvä kuntosali, kaikki peruslaitteet ei vapaita painoja pl, käsipainot 10 kiloon asti. Mutta monta juoksu, crosstrainer, soutu jne laitetta. Kaikki paikat kävelyetäisyyden päässä.

Miinukset: Tyynyt olivat heikot, ainoa negatiivinen asia koko hotellissa.

Plussat: Breakfast was nice . Location excellent . 3 min walk to main station and also to DOM and market area . The room size is bigger than normal properties in Cologne .

Miinukset: The price very expensiveחופשה

Plussat: The hotel was in the heart of cologne, near to everything and also at a quiet area

Miinukset: The walls between rooms were not isolated very well; you can feel and hear the movement of your neighbour in his room

Plussat: Great hotel near central station and secure outside hotel could be more international dinner!

Miinukset: No

Plussat: Very good hotel, with nice clean rooms. It was very hard to find, don't walk too far up the main road.

Plussat: The room had a perfect temperature and a comfy bed. The cosy swimming-pool and jacuzzi till 10 p.m. The breakfast was really good, with fresh orange juice and many kinds of brewed tea. The personnel was friendly and nice. I appreciated reasonable prices for food (that was tasty) and drinks in the bar during the day. Just three minutes walking from the cathedral and shopping area.

Miinukset: I was thirsty on my arrival, and the first thing I saw in my room was the high price for mineral water. I did not like the parking area just in the opposite side of the street. The street itself, though very close to the tourist venues, is empty and a bit scaring. I was shocked to see naked (and not too attractive) people in the sauna, but I was told later that it might be a part of national culture.

Plussat: The bedroom was large and comfortable. The bathroom also was well equiped with shower and bath.

Miinukset: There were many things we did not like. The room was not well cleaned, bed not properly made, just pulled straight, and had no clean sheets or anything during a 5 night stay. I think 19 euros is too much for a breakfast charge and 9euro for a bottle of water in the restaurant without a " would you like an expensive bottle of water?" Was outrageous!! The menu in the restaurant was incomprehensable in its layout. This was a big drawback as there were no other restaurants in the vicinity.

Plussat: Sijainti, todella tasokas hotelli.

Miinukset: Aamiaisen hinta.

Plussat: Siisti kaupunkihotelli hyvälläpaikalla

Miinukset: Aamiainen oli hyvä ,mutta kallis

Plussat: Everything was just fine, no problem to find the hotel coming from the main train station, receptionist was nice, helpful and fast. The room was quite big, clean and well organized. Modern, big & clean bathroom. We loved it there!

Plussat: Very good location. Great room size.

Plussat: Location

Plussat: central, modern, stylish

Miinukset: food was very expensive

Plussat: Location

Plussat: cleanliness, nice staff

Miinukset: parking situation, parking fees

Plussat: Staff was nice, Room was clean

Plussat: most things

Miinukset: Elevator key control, too many issues

Plussat: Modern 4 star hotel. Also the location and surroundings were pleasant: A big super market is in less than 5min walking distance. The hotel own fitness room was well equipped.

Plussat: Very nice hotel, about 10 minutes walk from the train station. The rooms were very big by European standards. We were able to check-in early which was great. There is a really nice area with restaurants and shops nearby that aren't super touristy.

Plussat: Good location. Helpful staff .

Miinukset: The bathroom has a glass door . For Light and noise it's like it has no door... I wouldn't go back there just for that. also, both breakfast and parking are expensive, the little lobby wasn't so clean and the printer in the business corne

Plussat: Nice location and clean

Plussat: The location

Miinukset: They was no refrigerator

Plussat: Everything else was super!

Miinukset: The pillows were a bit hard

Plussat: Excellent values, clean and quiet hotel near the city centre

Miinukset: the walking time to the central station needs 10 mins, a bit far if carrying luggages

Miinukset: Virkailijat selittivät takuumaksusta litanian niin nopeasti, että englannista oli ensin vaikea saada selvää. Kun menimme kysymään, toinen virkailija tiesi jo kysymättä, mistä halusimme puhua ja ylimielisesti selvitti, että "kaikkea voi sattua, aamiaiset ja verot voi jäädä maksamatta", jotka kuuluivat jo varaukseen jne". Lähtöaamuna oli aurinkoinen virkailija, joka puhui tavallisella nopeudella ja oli erittäin ystävällinen.

Plussat: Convenient location, room was a good size.

Miinukset: Air conditioning needs work. It was incredibly hot in Cologne when I was there (90 degrees). Temp in room got fairly uncomfortable overnight

Plussat: Ni comment - completely disappointed with behaviour and way how they treated as long term customer form booking and hotel.

Miinukset: The internet is VERY slow. It is completely unacceptable for a business hotel. Unless you have your own data plan on your phone avoid at all costs.

Plussat: Very near the Messe. Really nice sauna and swimming pool.

Miinukset: Always very pricey here if there is a show on

Plussat: The spa and the breakfast.

Miinukset: What a nice stay! Big hotel, comfortable rooms, beautiful swimming pool and spa with nice saunas, great breakfast! Next to the hotel a cheap private parking. Nice location for city tour.

Plussat: room was nice, clean, comfy bed and good pillows

Miinukset: Needed more lighting in the room Noisy from the parties going on down stairs

Plussat: Great location, good food (great breakfast!!), clean convenient for the Messe or an event in the Kölnarena / Lanxcess arena. Lovely spa, great massage!

Miinukset: Only missed a kettle:coffee making facility - but that's quite common in Germany...!

Plussat: Location only reason to stay here for Messe

Plussat: The location is excellent if you are visiting the Cologne fair; Otherwise it's in the middle of nowhere, but with good transportation or access to the center.

Miinukset: I booked this hotel in order to visit an international fair that was cancelled due to the Corona Virus. I was very disappointed that the hotel's management did not grant some kind of refund due to the situation. I was not expecting a full refund, since I understand that such an act could cause a great financial damage to the hotel, when in large numbers of cancellations but, a certain act of consideration (for example : 20%-30% refund, thus sharing the losses in unequal parts in favor of the hotel) could grant a great appreciation for the hotel and it's management. This will be remembered the next time I need a booking for a fair in Cologne. I stayed at the hotel since I managed to keep some pre-scheduled appointments, which I would had happily canceled if I could cancel the hotel reservation. I asked to be allowed to switch to another hotel in the chain, just in order not to be without a purpose in this deserted area, but was given all sorts of explanations why it's not possible and the issue must be checked, etc. etc.

Plussat: amazing location. nice and clean rooms. great staff.

Miinukset: I wish it had a bigger parking. I wish the bathroom had more facilities. I wish the room was more humid.

Plussat: clean hotel, goos service

Miinukset: -

Plussat: Perfect location if you need to attend the trade show ast Koeln Messe. Specious rooms. Good bar-restaurant in the complex.

Miinukset: The hotel woudl do with some refreshing - especially carpets in the corridors do not match the standard the hotel would like to maintain. Cleaness of the room was below expecatations - one day it was not cleaned at all, teas and coffee not replaced. not a big issue but just does not fit in such hotel class.

Plussat: I've been here several times, and i will surely come back again, Top grades.

Plussat: Excellent meals, bar and bar staff.

Miinukset: The room we were offered first was not as requested when ordered. It was a smoking room and did not meet our standards for cleanliness. This room was changed for a suitable one after speaking to reception, but it gave a poor first impression on arrival.

Plussat: The staff were very helpful at all times

Miinukset: We booked breakfast included but were charged extra when we checked out

Plussat: Hotel staff was excellent and very very helpful. All around great staff.

Miinukset: Room was way to small and not worth the price.

Plussat: the room and spa facilities

Miinukset: they charged me the wrong room rates on check out. my advise is to take a print out of your reservation just incase this does happen.

Plussat: I liked the hotel pool down stairs.

Miinukset: If theres anything I could change it would be that the receptionists would be more informetive of the public transportation.

Plussat: location

Plussat: Room was extremely comfortable and quiet.

Miinukset: Therer was no bathing soap in the wall mounted dispenser.

Plussat: The breakfast was very good, with everything tat you would expect from a typical European buffet

Plussat: The breakfast had a wide variety to select from and the serving staff was great.

Miinukset: The gentleman that check us was extremely rude. Very limited onsite parking.

Plussat: Erittäin ystävällinen ja palvelualtis henkilökunta, hyvä aamiainen

Plussat: Decent breakfast, good location

Miinukset: On arrival the room heating was not on (-5° C outside) - radiators were switched to the lowest setting.

Plussat: The breakfast was really various.

Miinukset: Old fashioned furniture, small TV screen, extremely expensive minibar, extremely expenisive internet, small room, the staff was very cold.

Plussat: It was really clean and comfort. There were two TV, good present and romantic room.

Miinukset: We saw two different kind of staff, at first day unfortunately I have to say not well-mannered fat woman, but the day after the staff was nice. If you wanna book a double room, you have to check before booking whether you need a double bed room or a room with two separate beds!

Plussat: Nice room. Quiet Location. Good Breakfast. 10 minute walk to Dom next to Rhine. Free Parking

Miinukset: Lift did not run from ground floor. No air conditioning. Awful pillows!

Plussat: Rauhallinen ja sijainti lähellä Reinin rantaa.

Miinukset: Lisää aprkkitilaa

Plussat: bath tube, umbrella provided

Miinukset: fixed separated beds, small window, "do not disturb sign" ingnored

Plussat: Friendly helpful staff

Miinukset: Stale smell of smoke in room

Plussat: Accessibitlity

Miinukset: No room service

Plussat: Nice, large room, large breakfast buffet, friendly staff, historic ambiente, easy parking around the hotel, good acces to the highway, near to town center

Plussat: A really lovely hotel in an extremely pleasant, quiet location, but also close to the city centre.