Köln hotellit lähellä St. Gereon

Plussat: Location was ideal about 10 mins walk from the heart of the city. The staff were very nice and the concierge was fantastic a smiley gentleman. Nice neighbourhood with a lovely coffee shop approx 200 m away called Hommage roastery. Very decent coffee. The view from the room was amazing given we were on the 10th floor.

Miinukset: I really dont like how small the bathtubs and shower area is. Furthermore the show is not consistent with the water temperature which for me is a put off especially if the room is cold. Furthermore the drainholes accessories are way too old and rusty. They need to be changed its looks nasty. I also do not like the idea of the staff removing the extra key when we were out of the room from the card panel that is needed for the electricity. The room has been paid for and the electricity is accounted for. It's really not acceptable.

Plussat: Rooms spacious and beds huge and very comfortable. Breakfast was great a lot of options.

Miinukset: Slow drinks service in the downstairs bar/ restaurant

Plussat: Good location Very good breakfast Comfortable room and beds Staff at reception are very welcome us

Miinukset: One girl at reception we met not very helpful to us. On late of the day 1st August. We went back to hotel after long day trip and everyone so very tired I and 2 my childrens. We said hello to her and she was smiling. Then we came up to our room. But the two keys was not working ( May be because we did extend one more day) We came down and stand in front of desk, there has one guest, she was checking in. The receiption girl did check in for guest. First we try to wait and wait 10 minutes. Then my children so tired, they complain Mum you tell her to make the key pls But I don’t want to be not potite, so we severals time to hand up our keys. Try to let her know that we need urgent. She looks at us and turn face talk to guest again. Ok we try to think that she need to complete her duty. But then we wait more and more, I can hear she explain st to guest, but nothing important I and my sons start got angry, and try to make our body language like we start hot Tempe! she look through all of us then continues introduce to the guest st st My two sons shouted at me: mon I really want to go to toilet! The guest turn her face and she hurry to say very very sorry to us and she said: oh sorry it’s take too long from me, pls go up.. We so angry with the reception girl, she look so cold to us?? I really angry and gave her 2 keys and said could you pls make the keys working! she make new keys and gave us in 10 seconds. We feel so disappointed with the last day we stayed. Everything are good and excellent. But not that reception girl. She make our trip unforgettable. My children still asking me: why she did so cold to us? Or we are Asian? How I can reply to children? The short reception girl we met from beginning when we checked in on 29thJuly is so nice and helpful, she make us feel happy so we booked one more night stay.

Plussat: Breakfast was brilliant. Great variety of hot and cold. Close to everything in Cologne.

Miinukset: Twin beds were a little close ..Bathroom floor for some unexplained reason was constantly warm.

Plussat: Bar staff very friendly and went out their way to make you feel comfortable. Location was fine short 10 minute walk to the old town. Bars and restaurants also close by. Spa facilities were superb, sauna and spa very relaxing.

Miinukset: No dislikes

Plussat: Location

Miinukset: Chose this hotel because of availability of charger for EVs. But it did not work, and the crew was not able to activate it. Complained at check-out. They offered to pay for the parking for me - that did not work either - had to pay in the end.

Plussat: Everything else.

Miinukset: The price.

Plussat: Friendly personnel, clean room and good facilities.

Miinukset: It is perfect! The only thing I dislike is the breakfast is kinda expensive

Plussat: Clean, comfortable, large single beds, spacious modern room

Miinukset: External appearance of the hotel is dated, bit inside is fantastic

Plussat: Very clean facilities. Working AC. Good gym!

Miinukset: Bed and pillows are not very comfortable.

Plussat: Good sized room. Super clean. Fantastic breakfast. Very helpful and approachable staff. Good location close to U-Bahn and Tram, lots of good restaurants/shops nearby.

Plussat: Everything

Miinukset: No English films to watch

Plussat: Location for our purpose

Miinukset: Bar staff were very unfriendly and we were made to feel a nuisance.

Plussat: old building but new rooms

Plussat: Great location, helpful staff and good fresh breakfast!

Plussat: Loistava sijainti esim. ostoksia ja illallispaikkoja ajatellen ja hyvät kulkuyhteydet esim. messuille. Aika hyvä huoneen valaistus!

Miinukset: Ison hotellin huonona puolena persoonaton huone, joskin siisti ja valoisa.

Plussat: Wonderfull breakfast, very nice and prompt resolution of taks by staff. Clean. Perfect location.

Miinukset: Although the request was confirmed by mail and on the phone, my guests had to change room, because the prior given rooms hadn't the connection door. As well baby-bed. It seems the hotel management is saving on personal.

Plussat: Very Clean!

Miinukset: Very Good!!

Plussat: It’s very clean, staff are friendly, people are amazing around that area... the walk to the cathedral, old town, the bridges etc were literally 20mins away from the hotel. The staff were very helpful with the direction, and I got there using my google map when i felt I was a bit lost...this was my first travel on my own, and I felt very safe there!!

Miinukset: The only down side was, when I went to use the toilets in the hotel, the one in the reception (after I checked out and I had a late flight) the smell wasn’t very pleasant. There was no windows or an extractor fan.

Plussat: Sijainti erinomainen, hotellissa mukavan väljät tilat. Hotellin ravintolan ruoka oli laadukasta ja aamiainen vastasi odotuksia. Näkymä Domille huoneesta miellyttävä.

Miinukset: Ikkunoitten äänieristys olisi voinut olla parempi.

Plussat: Great, convenient location.

Miinukset: It was a bit warm in the room.

Plussat: The breakfast was excellent with a varied and interesting buffet and eggs and bacon cooked to order. Proper coffee and cup refilled again and again, no machines. The staff were lovely and very helpful.

Miinukset: not a thing

Plussat: Very nice hotel. Friendly staff, good location, excellent breakfast.

Plussat: The location is really central. The subway and main train station are just 2 minutes away by feet. Breakfast was very good and provided plenty of choice. Food was of good quality.

Miinukset: We've been placed in a small room just underneath the roof at the 5th floor. No elevator to get there (it arrived up to the 4th then there was an open wooden stair). The double bed, being placed next to the angled roof was accessible only from one side, menaing that on of the two person sleeping has to pass over the other to get out of bed. The room overall was nicely decorated. The bathroom very small but enough to stay just 2 nights. Would have been appreciated a price differentiation to get a smaller than average room. Also no air conditioning with hot temperature outside didn't elp at all comfort considering the room was just on the roof so having sun all day long.

Plussat: Domspitzenin sijainti rautatieaseman lähellä oli mainio, ja kolmen tähden perushotellina se tarjosi luvatut peruspalvelut. Hotelli ylitti odotukset kahdessa tärkeässä asiassa: asiakaspalvelussa ja aamiaisessa. Kumpikin oli ensiluokkaista, ja reilusti hotellin tähtiluokitusta korkeampaa. Asiakaspalvelu oli todella ystävällistä ja joustavaa. Huoneeni ei ollut ihan valmis kun tulin tuntia ennen hotelliin, mutta check-in hoitui etukäteen ja sain hyvät neuvot lounaspaikoista ja muista. Kun tulin takaisin, kaikki oli valmista, avain annettiin käteen ja jopa matkatavarani oli kannettu valmiiksi huoneeseeni. Siellä odotti myös pieni leivos. Asiakaspalvelun väki oli kauttaaltaan ystävällistä, samoin kuin aamiaisella tarjoilijat. Aamiainen oli todella monipuolinen ja parempi kuin monessa neljän tähden hotellissa. Valikoima oli huomattavan laaja ja yllättävä: tarjolla oli pienissä astioissa erilaisia pieniä suupaloja ja ravintola-annoksen tasoisia "kokin tervehdyksiä", ja tarjoilija tarjoili sekä teen pöytään että toi kolmisivuisen munakas/munakokkelilistan pöytään, josta sai valita minkä annoksen ja millä täytteillä kokki valmistaa eteen. Olin kahtena aamuna hieman eri aikoina aamiaisella, ja kumpaankin aikaan ruokaa riitti ja sitä tehtiin/tuotiin lisää, eli se ei päässyt loppumaan kesken. Puitteiltaan hotellissa oli ajoittain hieman nuhjuista, hissi oli hyvin ahdas ja yhden hengen huone oli varsin pieni sekä sen kalusteet melko kuluneita, mutta nämä asiat jäivät henkilökunnan palvelun ja aamiaisherkkujen varjoon.

Miinukset: Huoneessa ei ollut ilmastointia. Siellä oli valtaisa tuuletin, joka tuuletti kyllä hyvin, mutta se vei varsin paljon tilaa pienessä huoneessa. Ehkä pienempi kirjoituspöytä lipaston sijasta olisi ollut parempi?

Plussat: Very nice breakfast with unusual stuff, room was ok and overall hotel look is nice as well

Miinukset: I was not able to find the toilet. (Outside of the room)

Plussat: Superb hotel, great location, great rooms, friendly and helpful staff and an amazing breakfast

Miinukset: Nothing to dislike

Plussat: Great location next to the train station. Friendly staff, functional and clean rooms, wonderful attention to detail. Excellent breakfast, lots of quality options

Miinukset: It was a very hot couple of summer days in Cologne (almost 30 degrees at night), so the lack of air conditioning made it a bit difficult to have a full night sleep

Plussat: The location was perfect, right behind the “domm”. Breakfast was excellent!! A lot of choice and freshly baked eggs by order. Staff was friendly and flexible with requests. They offer a car park which is very convenient. Room was clean and ok sized. They offered a ‘bonbon’ and some cake as a welcome.

Miinukset: Coffee/tea facilities were missing in the room. We have a baby and a kettle to cook water would’ve been great! Also with the welcome treats it would’ve been nice to be able to make something hot to drink to go with that.

Plussat: The staff is really nice and kind! They helped with everything .

Miinukset: The bathroom was incredibly small and not really comfortable...

Plussat: Aamupala tosi hyvä

Miinukset: Vc käytävällä

Plussat: The breakfast

Miinukset: Paying over 100 Euros to stay on a building site where we got a wake up call from builders at 6.45 and then being told we were lucky it wasn’t earlier.

Plussat: Very clean room when we arrived and comfortable beds. Staff were incredibly helpful. Liked the view of the Colonius Tower and park. Would definitely stay again.

Miinukset: Even though we were on a high floor, we were a bit disappointed that we couldn’t open the window a little in the hot weather. Air-con was good, but it would’ve been better if we had a bit of fresh air. The only English channels available were news channels. We would’ve liked the option to change the language on some movie channels as they were all in German.

Plussat: One of the best hotel i have stayed Everything about the hotel was brilliant. There is not enough stars or rating element to me to give the hotel. Staff extremely friendly. Food good. Bed very comfortable. I will book another trip n will definitely go there.

Miinukset: Noting.

Plussat: Comfortable

Miinukset: Didn’t change our sheets or doona it was dirty on arrival and then was flipped the next day so when we got into bed we noticed it was dirty doona on our skin with no sheet separating us was a turn off also went to check the gym facilities and a security guard (think he was ) followed us down there as if we were up to no good felt like the staff were judgemental.

Plussat: Bit more Training Equipment. It's already crowded down there when two persons want to train

Plussat: Location was perfect. Very good for families. Very close to the restaurant, cinema and centre. Friendly staff and car parking available. The size of the room was very good

Miinukset: The cleanliness of the room and towel below the standards

Plussat: Everything was perfect. My husband and I had a very pleasent time at the hotel. The breakfast is fantastic!

Plussat: location and updated decor

Miinukset: no!

Miinukset: Aamupala oli todella kallis , kahdelta henkilöltä olis ollut melkein 50 euroa ! Ei menty tästä syystä .

Plussat: Carolina and Sebastian were the best and friendliest receptionists I've ever had

Plussat: Everything was excellent. The hotel was lovely and clean. Great location and most of all the staff were fabulous!!! Incredibly helpful. Well done guys. Xx

Plussat: Location

Miinukset: We checked in in the afternoon and AC, fridge, and safe did not work. We left to get dinner and was promised it would be fixed. Returned in evening and nothing fixed. We lost baby breast milk and no AC. Night manager refused to fix/give us new room.

Plussat: The breakfast is amazing

Miinukset: Taxi pick up and drop off in the car park, had trouble finding our Uber driver.