Köln hotellit lähellä Kolntriangle

Plussat: Wonderful position close to the sights and the station. Lovely staff who were very helpful and informative.

Miinukset: Nothing.

Plussat: Exceptional service, time jump into another world

Plussat: Super convenient location ... great view of the cathedral !

Miinukset: It was so so busy becos of the carnival

Plussat: This hotel property was definitely 5 stars! It’s within a few minutes walk from train station so perfect location. All of the staff — Front Desk, Room Service and Property Manager — were amazing and gave 100% effort to fulfill your requests. The staff working the piano bar were pleasant and very accommodating. The room was very spacious and beautiful. We didn’t realize that Carnival had started so had the pleasant of watching a few marching parades and people everywhere in costumes from our window. Such a treat! The foyer area and spacious bathroom could be closed off from bedroom/sitting area. The mini-bar was free and stocked daily! The bathroom had two sinks, a bench and amenities were high end — individual set up for two people instead of one. Unfortunately, we could not make reservations for either Michelin-Star restaurant in the hotel, but they provided recommendations. We were quite pleased. I will only stay in this hotel when visiting Cologne, Germany.

Plussat: beautiful, cozy hotel in prime location

Miinukset: waiting time for check-out

Plussat: Attention to detail, and the helpful friendly staff.

Miinukset: Nothing

Plussat: This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again.

Miinukset: Nothing.

Plussat: The Excelsior Hotel Ernst is a superb hotel which I recommend highly. The ambience, room size, location and the quality of the staff were all wonderful and the free mini-bar was an extra treat.

Miinukset: The only annoyance was that despite my contract promising free wired and wireless internet access, this apparently only applied to phone and tablet and not to laptops. Wifi for laptops costs €22 per day which is excessive. Last time I stayed they gave me a voucher for the laptop. This time not. Inconsistent - but a small price to stay in a nice hotel.

Plussat: Everything was perfect

Plussat: professionnel and friendly staff. very good asiatique restaurant

Plussat: Very helpful staff. Very alert and professional. Unbeatable location

Miinukset: The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.

Plussat: Great location. Excellent service every step of the way, great staff. Delicious breakfast.

Miinukset: Kingsized bed was really two beds pushed together.

Plussat: Good location, good service

Plussat: Hotellin henkilökunta erittäin ystävällistä ja palvelualtista , siisti, erittäin hyvässä kunnossa huone ja hyvä aamiainen, sekä ravintolat.

Miinukset: Ei.

Plussat: ystävällinen ja palvelualtis henkilökunta

Miinukset: internet yhteys puuttuu! Aavistuksen turhan kuluneet huoneet.

Plussat: The hospitality of the stuff was outstanding.

Miinukset: No

Plussat: the room I had was facing the internal courtyard and was light and airy. There was no back of house noise to prevent me having the french doors wide open all night. The staff were very friendly and the refresehments and meals generous and delicious. The location was great, 15 mins to the Kolnmesse, across the road from the shopping area and next door to the dom.

Plussat: Services, Hospitality

Plussat: the hotel was close to the cathedral, shops and the river also only two mins from central station.breakfast was lovely a choice of almost anything you wanted, the staff were very helpfull recomending restaurants ect.and the mini bar was included.

Plussat: All the lobby staff were helpful and pleasant.

Plussat: Perfect for exploring the city especially if you come by train. Was 5 minutes walking from the station and the Underground. Also was only 5 minutes from the river for an early morning run.

Plussat: Everything. The decor is modern. The food was great. Staff were very welcoming and accommodating. Room was beyond comfortable ... spectacular.

Miinukset: Not really. Cheaper parking option would be nice.

Miinukset: Viimeisenä aamuna siivoja tunki kahdesti huoneeseen vaikka ovessa oli privacy-lappu.

Plussat: Great location which is only just a few minutes from the main station. The hotel is nice and clean.

Miinukset: Breakfast too noisy with little kids. The surrounding environment of the hotel is a bit rough.

Plussat: Exceptional buffet, great beds, large bath with shower.

Plussat: Aamiainen rumsas ,henkilökunta erittäin miellyttävä

Miinukset: Huone oli vetoinen,ei saanut lämpenemään.tosi viileä kun menimme ekana yönä nukkumaan.

Plussat: That bartenders were fantastic and the liquor selection (especially the scotch & bourbon) was the best I've ever seen.

Miinukset: The main restaurant wasn't open a single night the whole week I was staying at the hotel, only the lounge.

Plussat: The staff were excellent absolutely nothing to complain about. Will Book again

Miinukset: Check in was slow as there was only one window working. The regular lines were closed. The check in staff seem to be interns on rotation, could not operate the system, could not run the credit cards. Did not know how parking worked. Chevh in too long.

Plussat: The hotel is just 2 blocks from Koln Station, so super easy if you get by train. Also this means super close to the Cathedral, the bridge and old town. Rooms were huge! Super confortable bed and shower. Staff super friendly and very good room service.

Miinukset: Not to blame on the hotel but not very good places to eat near, I mean a few blocks or around the corner. You need to walk all the way across the station to get to Old Town.

Plussat: Big rooms, comfy beds, clean. Nice staff.

Miinukset: The fact that I had to pay an extra 7 euros for a "city tax" in Cologne that was not advertised on this website or mentioned at all when we checked in the hotel. That needs to be addressed by either this site or the hotel.

Plussat: The room was very nice, bed was comfortable. Location was great, close to train station and taxis outside.

Miinukset: In the confirmation city tax was included yet I had to pay again.

Plussat: The staff were so attentive and made life very easy for us. They were always cheerful and the whole experience was so positive.The room was splendid and the breakfast and evening meals could not be faulted.

Miinukset: The use of room key cards to operate the lift was not always the easiest task to perform.However staff were quick to help when necessary.

Plussat: Very close to rail station and shopping.

Miinukset: I have no complaints

Plussat: It's great location.

Plussat: Have had a lovely stay at this hotel x very close to centre x we went for the Christmas markets x lovely breakfast lots of choice x we had a lovely meal in the fou French restaurant in the hotel x x would stay again x

Miinukset: The checking in and out was very slow x x

Plussat: We stayed at this hotel for two nights at the end of November to visit the Cologne Xmas markets. We were more than satisfied with the hotel, it's location, rooms and facilities with friendly staff and helpful concierge and reception. Excellent accommodation which we would recommend without hesitation. Breakfast was expensive but there was an impressive selection and a1 service - a great treat.

Miinukset: The addition of a 5% city tax which had been implemented to our bill subsequent to our original reservation, which was not made aware to us prior to our visit.

Plussat: Edelleen loistava hotelli, hyvällä sijainnilla.

Plussat: Hyvä nopea check in ja check out palvelu , monipuolinen aamoainen, hyvä äänieristys eli huone rauhallinen

Miinukset: Viikonloppuna hirveä ryysis aamiaisella, ilmeisesti isoja ryhmiä, kylpyhuoneessa ei bideetä tai muuta vastaavaa systeemiä, olettaisi 5 tähden hotellissa jo semmoisen löytyvän

Plussat: Loistava sijainti, avarat oleskelutilat, mahtava aamiainen, ruokaa sai läpi yön, muhkeat sängyt.

Miinukset: Minibaarissa ei juomia, ne piti tilata erikseen. Sauna liian kylmä (mutta se olikin saksalainen malli)...

Plussat: Hotellissa kaiken kattava aamiainen. Huoneissa rauhallista nukkua. Hinnan kanssa neuvottelu henkilökunnan kanssa sujui oikeudenmukaisesti.

Plussat: Mukava hotelli lähellä keskustaa, tyyllikkäät huoneet. Parkkihalli hotellissa.

Plussat: proximity to city sights

Plussat: close to the center and the public transport

Plussat: Free water, nice staff, price ok.

Miinukset: Heating based only on a/c Breakfast could have more warm options

Plussat: Nice central location. Beds were quite comfortable. You could see the cathedral from one of the rooms we booked.

Miinukset: We were only there for one night so it was ok but I wouldn't want to stay longer there. The shower leaked through the doors wetting the bathroom floor.

Plussat: Great location, helpful staff, clean and good breakfast.

Miinukset: Rooms are very small

Plussat: Excellent breakfast; Right on the Rosenmontag Parade route

Plussat: Hyvä aamiainen Huone oli tilava

Miinukset: Ei oikeastaan mitään nekatiivistä

Plussat: Ideal location in the centre, very friendly and helpful staff, breakfast outside

Plussat: Central location for shops , bars and restaurants

Plussat: Clean rooms, comfortable beds. Modern.

Miinukset: There was a room service tray left in the hallway from when we checked in to when we checked out two nights later. The AC could also be better.

Plussat: Staff were friendly and helpful, location was good. Room was clean and bedding was clean and fresh.

Miinukset: Room was very small with no wardrobe, decor was pretty basic

Plussat: Siisti tyylikäs hotelli mahtavalla sijainnilla, sekä loistava aamupala.

Plussat: Room was perfect size, recently (1-3 years) updated. Bathroom modern and functional. A/C functional by European standards although I chose to open the window. Breakfast perfect example of a German spread with rolls, bread, sweets and savory. Great coffee and quite accommodating with the corona considerations.

Miinukset: No parking in the immediate vicinity and unclear informaiton on partner lots. I was on a motorcycle and parked on the sidewalk area. No vandalism.

Plussat: Hyvä sijainti ja erittäin hyvä aamiainen ja palvelu.

Plussat: Sijainti hyvä kaikki keskustan palvelut ja nähtävyydet ihan vieressä. Hyvä ja runsas aamupala. Ystävällinen henkilökunta. Joulumarkkinat alkoivat hotellin ovelta.

Plussat: The cleaning of room excellent each day, new sheets etc

Miinukset: Room dull, and in need of a overhaul, including all carpets, heater broken in bathroom, no tea/coffee facilities, and had to ask for iron, hairdryer. Staff cold and slightly rude

Plussat: the location breakfast was good

Miinukset: the price is a bit much

Plussat: great location hotel staff excellent would stay their again any time in cologne

Plussat: Staff was nice and helpful.

Miinukset: In the pre-reservation stage it's written that the amount is refundable. When we made the reservation, it was written that only 80% are refundable, which is not correct!!! All this should be stated in the pre- booking period.

Plussat: The hotel located in the center of Cologne and there was very quite in the room!

Miinukset: Everything was good

Plussat: Hotellin sijainti oli keskeinen, hotellilta käsin oli helppo kiertää isoimmat nähtävyydet.

Miinukset: Hotelli vilkkaan ja meluisan torin reunalla. Ravintoloista johtuen hälyä pitkälle yöhön, mikä ei hyvä lapsiperheelle.

Plussat: Siistit huoneet, todella ystävällinen henkilökunta, hyvä aamiainen ja mahtava sijainti.

Miinukset: Huoneiden äänieristys ei paras mahdollinen. Naapurihuoneista kuuluvat kaikki äänet.

Plussat: Sijainti

Plussat: sijainti, tilava huone

Plussat: It was close to the Dome and other famous places.

Miinukset: The room was a bit too small.

Plussat: Location was excellent, in the middle of the old town, only a short walk from the town hall, all of the museums, the Cathedral, tourist information office, docks for boat trips on KB.

Miinukset: In need of referbishment, uncomfortable bed. This didn't bother me, but there is a lot of noise until quite late on the weekends from the local nightlife.

Plussat: I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

Miinukset: I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.

Plussat: Location, breakfast, comfort - everything was perfect.

Plussat: Room was very spacious and had more than enough amenities.

Miinukset: no issues.

Plussat: Mukava hotelli läheellä kaikkea.

Miinukset: Spa pitäisi kuulua huoneen hintaan.

Plussat: nothing

Plussat: Good location

Miinukset: Breakfast was super bad, there was no proper toileteries in the room, barhroom design was horrible with water slipping out of shower to flood the bathroom

Plussat: This place couldnt have been better located for us! Everything was within a 5-10 minute walk. The room was very clean and comfortable, nice spacious bathtub too. The best was the breakfast buffet - would highly recommend!

Miinukset: Nothing

Plussat: Very friendly and helpful hotel staff, comfortable bed and location in the city center.

Miinukset: Maybe too much noise from hotel service stuff.

Plussat: the personal touch

Miinukset: none

Plussat: It's location, and comfortable rooms and very good service and great breakfast

Miinukset: The increase in the room price for several of the nights

Plussat: there is anice gym with a good swimming pool in the basement , but you may or may not have to pay extra for it depending on your booking conditions.

Miinukset: the design of the hotel is a bit too lifeless , cold and no personality

Plussat: Excellent location, service and facilities. Thoroughly enjoyed my stay here. My new fave hotel in Cologne.

Plussat: Erittäin tyylikäs hotelli hyvällä paikalla ,aivan vanhan kaupungin ytimessä, lyhyt matka jokapaikkaan keskustassa. Hienot näköalat kaupungille ylimmistä kerroksista. Erittäin ystävällinen palvelu.

Miinukset: Ei ollut.

Plussat: Excellent health facility, very comfortable, and great location.

Miinukset: No

Plussat: Staff very friendly and helpful and spoke great english.

Miinukset: Pool facilities as mentioned before.

Plussat: The perfect manners of the staff, the cleanliness and style of the rooms and the food and serivces in the restaurant. A fantastic deal thank you!

Miinukset: It was quite hard to find, a detailed map from the hotel would have helped as there were roadwords etc which made your normal maps difficult to follow.

Plussat: hotel bar

Plussat: The location for me was great. There were about 750,000 people in Koln for a parade and the location was right on the parade route. They provided bowls, treats, and a nice carpet for my dogs. The concierge had great recommendations. Even the late checkout to allow my dogs to stay in the air conditioning during the late morning hours was handled very efficiently and with a great attitude.

Plussat: Ni comment - completely disappointed with behaviour and way how they treated as long term customer form booking and hotel.

Miinukset: The internet is VERY slow. It is completely unacceptable for a business hotel. Unless you have your own data plan on your phone avoid at all costs.

Plussat: Very near the Messe. Really nice sauna and swimming pool.

Miinukset: Always very pricey here if there is a show on

Plussat: The spa and the breakfast.

Miinukset: What a nice stay! Big hotel, comfortable rooms, beautiful swimming pool and spa with nice saunas, great breakfast! Next to the hotel a cheap private parking. Nice location for city tour.

Plussat: room was nice, clean, comfy bed and good pillows

Miinukset: Needed more lighting in the room Noisy from the parties going on down stairs

Plussat: Great location, good food (great breakfast!!), clean convenient for the Messe or an event in the Kölnarena / Lanxcess arena. Lovely spa, great massage!

Miinukset: Only missed a kettle:coffee making facility - but that's quite common in Germany...!

Plussat: Location only reason to stay here for Messe

Plussat: The location is excellent if you are visiting the Cologne fair; Otherwise it's in the middle of nowhere, but with good transportation or access to the center.

Miinukset: I booked this hotel in order to visit an international fair that was cancelled due to the Corona Virus. I was very disappointed that the hotel's management did not grant some kind of refund due to the situation. I was not expecting a full refund, since I understand that such an act could cause a great financial damage to the hotel, when in large numbers of cancellations but, a certain act of consideration (for example : 20%-30% refund, thus sharing the losses in unequal parts in favor of the hotel) could grant a great appreciation for the hotel and it's management. This will be remembered the next time I need a booking for a fair in Cologne. I stayed at the hotel since I managed to keep some pre-scheduled appointments, which I would had happily canceled if I could cancel the hotel reservation. I asked to be allowed to switch to another hotel in the chain, just in order not to be without a purpose in this deserted area, but was given all sorts of explanations why it's not possible and the issue must be checked, etc. etc.

Plussat: amazing location. nice and clean rooms. great staff.

Miinukset: I wish it had a bigger parking. I wish the bathroom had more facilities. I wish the room was more humid.

Plussat: clean hotel, goos service

Miinukset: -

Plussat: Perfect location if you need to attend the trade show ast Koeln Messe. Specious rooms. Good bar-restaurant in the complex.

Miinukset: The hotel woudl do with some refreshing - especially carpets in the corridors do not match the standard the hotel would like to maintain. Cleaness of the room was below expecatations - one day it was not cleaned at all, teas and coffee not replaced. not a big issue but just does not fit in such hotel class.

Plussat: I've been here several times, and i will surely come back again, Top grades.

Plussat: Excellent meals, bar and bar staff.

Miinukset: The room we were offered first was not as requested when ordered. It was a smoking room and did not meet our standards for cleanliness. This room was changed for a suitable one after speaking to reception, but it gave a poor first impression on arrival.

Plussat: The staff were very helpful at all times

Miinukset: We booked breakfast included but were charged extra when we checked out

Plussat: Hotel staff was excellent and very very helpful. All around great staff.

Miinukset: Room was way to small and not worth the price.

Plussat: the room and spa facilities

Miinukset: they charged me the wrong room rates on check out. my advise is to take a print out of your reservation just incase this does happen.

Plussat: I liked the hotel pool down stairs.

Miinukset: If theres anything I could change it would be that the receptionists would be more informetive of the public transportation.

Plussat: location

Plussat: Room was extremely comfortable and quiet.

Miinukset: Therer was no bathing soap in the wall mounted dispenser.

Plussat: The breakfast was very good, with everything tat you would expect from a typical European buffet

Plussat: The breakfast had a wide variety to select from and the serving staff was great.

Miinukset: The gentleman that check us was extremely rude. Very limited onsite parking.