Hotellit lähellä Marrakech Menara lentoasema

Plussat: The owner and staff where simply Amazing. Kind, helpful and gave us the best tips to visit marrakech properly. The owner knows a lot about the city best places. Don't lose the chance to ask for some advice to him.

Miinukset: I wish I could have stayed longer. It was Amazing In everything.

Plussat: We got the breakfast served on top of the riad. It was the first moroccan meal with new flavors for us in the mornings, tasted well, was a good-sized meal. The rooms with private bathroom are bit small, but enough, look great, fresh and very clear and no noise. The atmosphere is very cozy. Simo and his brother are very friendly and more than helpful.

Miinukset: The parking lot near to the riad cost for our rented car 40 MAD/night instead of 4 MAD, but this typical maroccon. Simo was so kind to come to the parking lot to handle the situation but even he couldn't solve the issue with the 10 times higher parking fee than written on the official board of the city. There are hyenas who runs this art of businesses and there are a few parking places around the medina...

Plussat: Everything there was as advertised.

Plussat: This is an amazing place to stay. It's tucked away and incredibly quiet despite the hustle and bustle around. The rooms and common spaces are amazing; it feels very luxurious. Simo was brilliant and could not do enough to help, from arranging a taxi from the airport, meeting us so we could find the Riad, ensuring we had water and arranging dinner on the rooftop for us. It was a very strong start to our visit to Morocco! I wish we had stayed longer than the one night!! The Jamaa el Fna square is a short 10 minute walk away and felt safe. The dinner was amazing- I would really recommend eating in on your first night.

Miinukset: We should have stayed longer...

Plussat: Lovely Riad, well located in the Medina. The real difference ins their team though! You are been taken care off before you even set a foot to Marrakech by Ferdi, Simo and the team.

Plussat: We really felt like home in the Riad! Don't know what to mention first because everything is outstanding! The breakfast is delicious and served with love, the rooms are clean with a very pleasant atmosphere, the Riad is located centrally and at the same time quite, the rooftop is the highest in the area and provides a view over the Medina. But most important to mention is the lovely and welcoming personal! Organizing trips, explaining the history of the area and giving really helpful recommendations. Thank you for making our stay in Marrakech so wonderful!

Miinukset: Everything was more than perfect!

Plussat: Staff as reviews mention is great. Really helpful and cheerful, you feel like home every time you come back to the riad. Location is pretty good, within the Medina but almost on a main street (underrated when you go to a riad in Marrakech). Near by the French quartier and shorter easy to park nearby.

Miinukset: We had a slight problem during the check in at night. However, the staff went beyond expectations to make it a great stay overall. Fantastic experience.

Plussat: The ambience is very relaxing and I enjoy the nice smells in the room. Service was superb!! My hubby liked been able to get couple of beers at the riad to wind down at night as alcohol is hard to find specially after Ramadan.

Miinukset: The water in the dipping pool was a little cold for me but I still enjoyed sitting there to cool down after a long day of walking the Medina.

Plussat: Free was the best host ever!

Plussat: If you wanna have a true experience of what Marrakech feels like this a very good choice. The people are wonderful always eager to help you with anything you need. Ferdi on the 1st day gave us a great explanation about everything you need to know, places, restaurants, tips. The breakfast is very complete with tasty things. The bedrooms are always clean, very comfortable and with nice touches. The Riad is inside the walls in the old part where you can feel the true city - 15 minutes walking to the souks and all attractions by foot. Great value for the money and very good experience!

Plussat: What a beautiful riad! A courtyard full of plants and birds surrounded by spotless rooms with traditional Moroccan decor and a roof terrace perfect for sunbathing. Breakfast was fantastic, complete with homemade cakes and fresh orange juice. Perfect location, no more than 5 minutes from the souks and very close to the main square too. Our host Asma was amazing, so knowledgeable about the area and willing to help us in every way possible to make the most of our stay. Thank you Asma and all your wonderful staff for a perfect holiday!

Miinukset: Nothing bad to say at all!

Plussat: Breakfast was excellent and homemade. The pool was a great addition for the hot days. Amazing hospitality, lovely staff that really want to make your stay enjoyable. The riad is very beautiful.

Miinukset: Nothing!

Plussat: The property is located in the old medina, in a traditional house, at walking distance from the major touristic sites, very clean, nice interior garden. The hotel helped us to book the guided tour of Marrakech, the daily trip to Essaouira and the Merzouga desert trip - all of which proved to be some unique experiences in terms of places we wisited and persons we met. Special thanks to our host, Karim, who made us feel like home, as he promised us!

Plussat: The breakfast was excellent and plentiful, with small variations every day. The pool though small it's deep enough to cover up to the shoulders and cool down during the hot summer afternoons. It's well located inside the Medina and only 10/15 minutes walk from Jamaa El f’na, the main plaza. I recommend getting a cheap 10eur for 10GB data card at the airport so you're able to use GPS and Internet and not get lost in the alleys.

Miinukset: For people with light sleep, the birds at the Riad garden may be annoying, but can you complain about that? :)

Plussat: Breakfast and dinner were both amazing. Vert traditional moroccan breakfast with hot coffee and mint tea. They even prepared breakfast for us to take for our early flight out. Karim, the hotel manager, was also very attentive to us and very friendly and resourceful. He helped give us directions to help plan our day.

Miinukset: The driver was late to pick us up from the airport due to traffic, but it was not the Riad's fault and they were very apologetic when we arrived to the Riad.

Plussat: I hate hotels usually because I’ve to travel a lot and staying in hotels a lot. This one felt like home. People are so kind specially Esma, thanks billions to her this stay was one of best if not the best experience I ever had.

Plussat: Karim is an awesome host, beautiful room and riad.

Plussat: A fantastic Riad! My very first experience in a Riad and it was one of the best. Kudos to manager Kareem, cook & housekeeper (Nadia & Rasheeda) who made my stay wonderful! If I ever visit Marrakech again, I will stay here for sure!! Worth every euro!

Miinukset: Two minor things that could be improved, first is the shower head (rather unpleasant way of water coming out) and the also the drainage area was slow for water to flow in causing a mini flood everytime I showered. Again very minor compared to my overall stay

Plussat: Brilliant place

Miinukset: Nothing

Plussat: The host was so friendly. He took his time to give us a lot of explanation. The room was very clean and comfortable. The riad is also very quiet. We loved staying here.

Miinukset: Everything was great

Plussat: Palvelu Riadissa oli erinomaista. Rauhallinen sijainti lyhyen kävelymatkan päässä keskustasta. Hyvä aamiainen.

Plussat: The staff are super friendly and helpful, every thing is clean and the location it perfect.

Plussat: Breakfast room service, the room, service

Plussat: The service was great

Plussat: Everything!!!!!!!

Plussat: Beautiful hotel and very nice staff.

Miinukset: Wasn’t very clean and a bit unorganized.

Plussat: The property can best be described as a compound that functions as a respite from the hustle and bustle of Marrakech. The grounds are gorgeous and pool one of the best. The staff are exceedingly friendly and go out of their way to ensure your comfort.

Miinukset: Nothing

Plussat: The poolside had amazing service! Complementary Ice cream & fruit that the wait staff brought around, complementary water with your own little esky, sunblock and books. All pool staff were amazing!

Miinukset: There was no dedicated ‘concierge’ desk. A young girl that they were training had been given the job to do this but could not answer anything! There were two senior staff women watching on without offering to come and help her or us with our enquires. Very unprofessional for this standard of hotel.

Plussat: Everything

Miinukset: /

Plussat: Bed was extremely comfortable. Staff is helpful and kind. The food was excellent.

Plussat: everything was amazing!

Plussat: Riad Herougui is an absolutely beautiful and charming Riad in the heart of the Medina. Everything about our stay was exceptional, but the one thing that made our stay so special was the impeccable service and personalized attention we received from Ousama and Abdel. They went out of their way to make sure our experience in Marrakech was just perfect. We were a group of six, and all of us were overwhelmed by their hospitality and warmth.

Plussat: The staff were excellent

Miinukset: Nothing

Plussat: Calm, quiet, peaceful with the hustle and bustle just outside the main door. The courtyard is nice and cool and extremely beautiful, feels very luxurious and very private as it only had a handful of rooms. We felt like we had our own villa as opposed to staying in a hotel. The downstairs bedroom is right outside the plunge pool, it has no aircon but is cool enough. All other rooms have aircon. For getting around by foot it's a great location, two minutes walk to the souks. The staff could not have been friendlier or helpful. The manager even printed our boarding passes at his home for us as you need paper boarding passes in Morroco.

Plussat: beautiful riad, really well decorated, great breakfast on the rooftop

Plussat: The whole experience of this particular Riad was amazing, the hotel Manager spent exactly the right amount of time with us, the breakfast was perfect and exactly when we wanted it, the cleaner made up the room beautifully, the guard made me coffee's with an amazing smile.....all was perfect, the hotel Manager said to my daughter (age seven) that this is her palace while she stays in Marrakesh and it totally felt like it, i could not recommend this Riad enough.

Plussat: Myself and few friends stayed in the Riad and it was an unforgettable experience. Riad Herougui is like an oasis of calmness in the middle of the busy life of Medina. The breakfast on the rooftop with it's beautiful views was delightful!! We 've been lucky to have had only sunny days while we were there and enjoyed every single minute of it!! The hosts Oussama and Abdul were very helpful, friendly and knowledgeable of the whole place, they gave us great advice on restaurants and places to visit, palaces, markets, shops... For us, as a group, it was a great experience. We cannot recommend Riad Herougui more to stay and relax in Marrakesh. We are looking forward to coming back! Thank you for an unforgettable stay and unforgettable city experience!!

Plussat: The hosts in Charge, particularly Mohammed was extremely friendly and caring. Its always nice when you feel at home. Great place. I would always recommend it!

Plussat: The host was amazing - thank you so much!

Plussat: The Riad is amazing! Would definitely recommend renting the whole place. Oussama and Beija made our stay perfect. They were always available when we needed something but at the same time gave us our privacy. The breakfast was prepared with love and everything tasted amazing. Oussama manages the riad really well. Would stay here again.

Plussat: Service and staff including bar and restaurant outstanding

Plussat: Quiet and decent neighbourhood! Great luxury! Beautiful rooms!l, garden and pool.

Plussat: The staff is amazing, they are friendly and very helpful :) Food is delicious Rooms are very nice and the Bed is a highlight.

Plussat: Cousy Boutique hotel, excellent pool area, excellent value for money

Miinukset: Uncomfortable beds. Suppossed to be adults only, but had guests with a crying baby.

Plussat: Staff was incredibly attentive and kind! The location is very well located and the hotel is beautiful!

Miinukset: Pillows are a bit hard... also the toilet area is tiny

Plussat: The hotel, staff and food was magnificent. If you want an excellent and personal experience this hotel would be the right choice. We were so impressed with the kind of friendliness and professionalism. I would highly recommend this hotel for single people or families.

Miinukset: There was nothing we did not like about our experience. It was perfect.

Plussat: Ambiance and style

Miinukset: The room small while the large bed No chair or armchair Small WC Bathtub, preferable shower

Plussat: Beautiful, tranquil pool and lovely room. Overall great way to spend our last night in Morocco. The whole property smells deliciously of Hermès perfume. Staff are warm and do try, but came up short as the (-) section will elaborate.

Miinukset: I did not think this was very good value for money. Having received superior service in riads charging a third of the price, I was really disappointed in some of the service shortcomings. Nothing was particularly dramatic, but there was a collection of small incidents that, taken together, suggest the hotel needs to step up its game, especially when options of similar quality at much lower prices are readily available. I wanted a 5* experience on my last night in Morocco and settled for 3*. Some of the incidents included 1. Having to call three times to get an iron to the room 2. Having to ask two different servers to get a bottle of water at dinner and having it charged twice on the bill 3. Having to get up and pour own water at dinner as service was so inattentive 4. Despite having left a credit card upon check in, having the porter chase us out into the street to settle payment for dinner the night before, with the angry taxi loaded and waiting. (Never, in all my international travels, have I had to provide a credit card upon checkout if they have a credit card on file from check in.) The machine took forever to process the payment and after it had finally spit out a receipt they exclaimed that I still owed them an additional R32 for the bottle of water we had ordered at breakfast. I was incredulous that they were not organized enough to have all of this on the same bill and had the nerve to ask for more petty change after the initial superfluous transaction had clearly annoyed me/I was clearly in a hurry. This left a terrible taste in my mouth.

Plussat: Hotel is beautiful, individual and chic. Classic styling with wonderful pool and restaurant. Amazingly friendly and helpful staff.

Miinukset: Nothing not to like. We will definitely be returning.

Plussat: Could not fault this property. It is absolute luxury and quality. Staff go above and beyond and so mannerlly. If I ever return to Marrakesh I will stay here again. So tranquil in the gardens they have cats and tortoise walking around.

Plussat: Everything was perfect. The hotel was a little paradise in the heart of an affluent suburb of Marrakech. Very quiet and peaceful, only a short walk way from the city centre. The service from the staff was excellent, very friendly, warm and always on hand to answer questions. We took the advise from the hotel and booked a guide for the first day and I would recommend anyone who has not visited Marrakech before to do the same. If we ever plan to come back to Marrakech in the future I would undoubtedly book here again.

Plussat: The garden, the room and the hotel itself are beautiful and the staff was very kind and helpful. They recommended us great restaurants and things to do in Marrakech. The area where the hotel is placed is a very tranquil one compared to the chaos in Marrakech, which sometimes is also nice.

Miinukset: Everything was great.

Plussat: From the moment we arrived the staff were friendly and welcoming. The property itself is spacious and clean and had all the facilities we required.

Miinukset: Nothing I Could fault

Plussat: We enjoyed very much our stay in this maroccian villa hotel with wonderful gardens and spacious and stylish rooms. Ideal location in a calm area of the city. The staff is very helpfull. We appreciated the friendliness and kindliness of mr BenBarka who gave us the right advices. We recommend it to visitors who want to stay close to the Medina, but not inside it..

Miinukset: Nothing .

Plussat: The hotel room is so beautiful, the service also is great, a lot of attention to the little details of the whole hotel. I can’t wait to go back again to marrakech and stay there more days

Miinukset: Although the breakfast is nice. I think they need a better coffee machine The one they have is rather ordinary.

Plussat: We had never been to Marrakech and had no real idea what to expect. Its important in an unfamiliar city to have a good base to stay. We could not have chosen better than this hotel. The staff were absolutely fantastic and the hotel delightful. We had been delayed and arrived 5 hours late at 10.30 pm, tired and a bit grumpy. When we arrived at the hotel we expected the usual half-hearted greeting from a night porter. How wrong we were! Ayoub opened the doorway (it is a secret garden after all) and invited us into a beautiful oasis of greenery and water. His friendliness was such a welcome relief and without any hesitation he suggested that we might need to eat. We were very grateful indeed but thought we might get a sandwich or salad. No such thing. A full menu was presented to us with a range of Morrocan and European dishes available. At this point appeared Nachat, a smiling, friendly hotel employee who appears to do anything and everything the guests require. Nothing is too much trouble. He dashed to the kitchen and within minutes appeared with a delicious meal. Both he and Ayoub were a great help on our arrival and during our stay. The other staff, too (Ab Del and another Ayoub) were equally charming. They did everything they could to make us feel at home. They all gave really helpful advice and tips about what to see, where to go and what to avoid. They all take pride in their work and the hotel owners should regard themselves as very fortunate to have such staff. The hotel itself is lovely. With only six rooms (all beautifully appointed) it has a genuine feeling of exclusivity without the arrogance of other major hotels. Our room was spacious, impeccably clean and had a suntrap balcony. Whilst the hotel does not serve alcohol for those that drink you can buy your own and take a drink in your room. The pool area and garden is a great place to relax. It is 15 minutes walk to both the old and new towns and 15 minutes from the airport. Perfect!

Miinukset: we liked everything

Plussat: Mr Nachat is awesome.

Plussat: Lovely boutique hotel in the quarter of Hivernage which is definitely a refugium from the busy life in the medina of Marrakech. The staff, especially Ayoub, is extremely helpful and giving you a lot of useful tips. I was upgraded to the executive suite, which apparently is the biggest one in the hotel. I especially loved the big private balcony.

Miinukset: Nothing bad to say

Plussat: -Best customer experience ever -Swimming pool -Location -Kind staff who accommodate with any needs -The rooms service quality is so high and decoration for honeymoon is excellent

Miinukset: -Price was a little high -Rooms need sound isolation

Plussat: It is a very beautiful and peaceful Riad and all the workers are very generous and helpful. They are genuine, so you can accept all their recomendations! A very special thank you to Ayo, Abdul & Nachat

Plussat: good

Miinukset: Anwer our call for service

Plussat: Staff were amazing, especially Muhsin and Hind, and they hotel smelt amazing!

Plussat: Yhteiset, loisteliaat tilat, hyvä monipuolinen aamiainen, palvelualtis henkilökunta

Miinukset: Rauhallisen sisäpihan huoneen saa vain lisämaksusta, netti ei toiminut kunnolla joka huoneessa

Plussat: Clean, tidy, great staff, Ibrahim really looked after us when we had breakfast

Plussat: Room

Miinukset: The parking and lift

Plussat: I liked everything in the hotel ♥️it’s not my first time to stay there and it’s definitely my fav spot to go everytime I visit Marrakech isa

Plussat: The rooms and the gym; also the hotels structute ans design

Plussat: Family friendly, well organized, welcoming and helpful staff.

Plussat: The place and the room was amazing

Miinukset: The service. They took too long to respond to the telephone calls.

Plussat: Our complaint on site was handled directly. The very friendly F&B manager of the hotel took time for us and we ended up with -50% on a night's sleep, which was very generous.

Miinukset: This hotel is a sheer disappointment – right from the start! The reception is overwhelmed with the visitors - there is no friendliness, but there are waiting times at the check-in (about 20 minutes). Many employees just walked past us or played in the next room or directly in front of us with their cell phones, instead of helping us with the check-in. There is no own luggage room; the luggage is stored in a kind of second reception without supervision. Here we were able to serve unsolicited at any time. When we finally got to our room (an early check-in was not possible), our room was not ready! We had no towels, no bottled water and an extra rollaway bed in the room (which was removed after 5 hours and many calls to the customer service). Generally the room was quite dirty (see the photo attached: the toilet) and the reception was never reachable by phone. Disenchanted with so many bad impressions on the first day we were looking forward to the breakfast, which is a pure mass processing. Quantity instead of quality is the motto here. Our highlights: the dishes were dirty & sticky, empty decanters everywhere, long lines at the egg station and pure chaos! Our second night was clouded by a private event: 2 pools were closed all day long (so all the other pools were heavily overcrowded) and at night, music was played until 00:30 (super loud & with a strong bass) so that we could not fall asleep (our balcony was just above the party). Supposedly, such private events are held here very often. For the proud price we are very disappointed from this hotel and would not visit again. Every Riad & Refuge was nicer during our Morocco stay!

Plussat: Location

Miinukset: Service it looks like they are not used to have a lot of people at the same time. We stayed in a classic king room with garden view. No TV in the room complained at least 9 times of which 4 of them had to go to the front office myself after calling 5 or 6 times with them promising to send a tech to fix the problem. They didn’t seem to care much I tried to talk to a manger but at the reception they actually didn’t allow me to do that. They said there is no manger on duty. Which is BS off course. I wrote a complain on the Accor site and will see what happens. It wasn’t cheap $240.00 a night with breakfast and it is supposed to be a five stars hotel. Not a good experience! Didn’t enjoy this hotel what so ever.

Plussat: Very friendly staff

Miinukset: Noisy neighbors

Plussat: This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.

Miinukset: Noise can be heard from next room, walls need more insulation.

Plussat: Its clean

Miinukset: please avoid this hotel Following you will find a list of the events of my stay at this hotel. 1/ Like every client in this hotel, i reserved the chairs with towels with a good spot next to the swimming pool (basically the earliest get the best chairs, believe me you have to be very early). After a 20 minutes sport session, other people were at the chair that i reszrved. The swimming pool guy basically removed my towels with no reason. Now no chairs anymore available for the all day in the hotel, so I had to go to another hotel, pay a fee to access to the pool for the day. 2/ the mattress in my room was basically wood. It hurts my back so bad you cant imagine. It took me 4 back and forth at the reception to get to change the mattress which they finally did not change and i had to move to another room. 3/ when i arrived, they proposed to get bring my 2 suitcases in my room. After 30 minutes wait, i finally went back to the reception to bringing ilthem myself. (they did not even noticed that i tooked my suitcase basically) 4/ Construction work took place at the swimming pool. So you can imagine the noise when they are destroying the ground from 9am to 8pm without interruption. 5/ I still believe that I can do a better mojito that the one that i ordered at the bar of the hotel. It was basically water with lemon and some rhum. I paid this mojito 130 Dirhams. I noticed them that I will not drink this and they did not event try to do something. I did not drink it and only few would have. 6/i ordered food with Glovo (value 400 dirhams). I was Hungry and i just wanted to have diner in my room. The lady a the entrance (after being very invasive in my bag in the afternoon with me) blocked me pretending that i coud not bring this in the hotel. I was so pissed off that i left the food in the street ( basically you can not eat outside because it’s too hot and people will recognize that you are not from here and ask you money repetitively).

Plussat: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.

Miinukset: I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel. Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.

Plussat: Attached to the Menara Mall and all stores had a 50% sale. Also, close to the Medina which is a great cultural experience.

Plussat: Morad the guest manager was simply amazing and made us feel at home.

Miinukset: The first member of staff I spoke to wasn’t friendly but when Morad walked in he changed everything around

Plussat: I like the location of the hotel. I like my room the prestige suit 2 double bedrooms .

Miinukset: I would be better if each room has a small hanger at the balcony. To dry swimming suit or towel . I was stying in Prestige suit 2 double room with pool view. I had to dry my swimsuit on the chairs and the tables at the balcony . It will look nice and tidy for the look of hotel as well.

Plussat: Location Size of the room Facilities

Miinukset: You have to walk about 500 meters to reach your room The screen of the tv is to small My room doors locked for more than two hours for three times and the technical can't open it !

Plussat: Everything

Miinukset: Spa and restaurant so expensive

Plussat: The General Manager Mr. Nader is very attentive and went the extra mile to insure our stay was enjoyable. He ended up making our stay in Savoy a pleasant one.

Miinukset: The service ! Some of the front desk ladies were careless upon arrival and we had a bathroom issue that had to wait till the next morning to get fixed despite reporting the issue to the front desk.

Plussat: Big hotel with lots of amenities attached to a (very) small mall. Big rooms/suites. Super swimming pool (only thong really clean!). Good drinks and Chichas.

Miinukset: Training of the staff is not appropriate, long waiting time for drinks or coffee are not acceptable for a claimed 5* Hotel. Rooms and balconies are not clean. AC makes noise. Room not ready when we arrived. Bed broken, I had to fix it myself (twice) as nobody came to do it. Toilets leaking.

Plussat: Very close to the train station. We stayed just for a few hours in order to catch the train to Fez early in the morning. The staff was polite and friendly. Room big and clean.

Plussat: The staff were lovely and went out of their way to be helpful. The swimming pool area is very leafy and relaxing and we really appreciated the excellent value of the rooftop restaurant, which had a lovely atmosphere.

Miinukset: Nothing!

Plussat: Everything was good except for the first communication, they did not answer my email requesting a airport shuttle. I had to contact another email and the price for the airport shuttle was different more than they said in the email. They said it was 9€ in email and then charged me 15€.

Plussat: Great location. Nice and helpful staff.

Miinukset: That we only had to stay for 1 night :)

Plussat: Location

Miinukset: Air-conditioning not work properly. Hot area but not good air con system

Plussat: Second time we have stayed at Armani. Service, facilities, staff and hotel wonderful.Thank you

Miinukset: Having to leave at 5.30am!!!!!

Plussat: Exceptionally friendly staff, excellent location, close to train station, very clean.

Miinukset: The AC is not very powerful, which could be an issue when you are in an extremely hot city like Marrakesh.

Plussat: - Staff - Pick up at airport (on time and safe) - Localization - A.C

Miinukset: - Nothing at all

Plussat: The location was really near the airport

Miinukset: The air conditioning wasn't working

Plussat: Staff like from 5 star hotel. Really friendly and warm. Good breakfast and nice books everywhere. A lot of locals staying in hotel. Very few tourist from Europe.

Miinukset: Only one iron for a whole hotel Air-conditioning dripping water

Plussat: Hyvä sijainti rautatieaseman vieressä. "Naapurihotellin" kiva uima- allasalue käytössä

Miinukset: Meluisa. Pientä puutetta siellä täällä. Kylpyhuoneen viemärit eivät vetäneet kunnolla. Suihkukaappi likainen. Vastaanottovirkailija oli hieman nyrpeä kun kyselimme kaikenlaista....

Plussat: Staff friendly

Miinukset: Nothing

Plussat: As usual location and close proximity to the airport without any traffic. Our stay pretty much has improved compare to our previous stay and the rooms smell nice and also the bed sheets.

Miinukset: The JR suite room needs to have an in-depth cleaning especially the floor as there are many dirts that are already embedded.

Plussat: Hicham and Hanan at reception were very friendly

Miinukset: From the first night I reported that the TV didn't work and the left hand side bed lamp and balcony light were off. Till the 4th night I left,they hadn't been fixed. Left the "please clean the room" sign out on day 3 and 4 but no luck. Had to get toilet paper and clean towels from the trolley in the hall on my own.

Plussat: Staff was polite and professional. The breakfast was very good! Options to sit inside or outside in a shaded area. They have a nice little pool. It’s very close to the CTM station and train station. Air conditioning and shades over the window made it easy to get a good night’s sleep

Miinukset: No, no, no. We booked for one night to stay before an early flight the next day. Awful. We had to change the room (215) as the smell was terrible and we reacted allergic. Further on extremely loud with club nearby and very busy street all night. We couldn't sleep more than 1 hour. Absolute no location to go ever again. Cleanliness is hard to judge as the lights are dimmed or bulbs missing.

Plussat: Very close to the train station, walking distance Very nice and polite staff

Miinukset: Airport transfer a bit expensive -> 30€ including tourism tax

Plussat: The staffing were very helpful and nice.

Plussat: Good service thanks

Plussat: Perfect location , The hotel is clean with a lovely personal. it was a good experience

Plussat: Schone kamers (clean rooms) Vriendelijke personeel (kindly staff) I had some problems with other cliënts, the staff taked quikly care of it!

Miinukset: The breakfast was ok! I missed there Some scrumble eggs, champions

Plussat: location is good staff very good breakfast excellent

Miinukset: outdated furnishing management should consider its chains name. awful late night menu

Plussat: The food is in good quality and location

Miinukset: You should improve more the hosting services

Miinukset: Old and require a lot of upgrading.

Plussat: The facilities are nice around the hotel, pool courts bars

Miinukset: The rooms need a refurbishment, the air con is a old system, the bathroom lacks quality

Plussat: Gives you a feeling of comfort and safety. Safe mall with supermarket and restaurants across the hotel. Impeccable housekeeping. Nice pool area. Very nice neighbourhood with restaurants and clubs.

Miinukset: Personnel are trying hard but could absolutely be more friendly.

Plussat: - monipuolinen buffet-aamiainen (ns. tavallisen aamiaisvalikoiman lisäksi munakkaita ja perinteisiä marokkolaisia lettuja/pannukakkuja paistettiin pyynnöstä, myös minttuteetä oli saatavilla) - erittäin ystävällinen ja avulias henkilökunta - hyvä sijainti (Menara-kauppakeskus kadun vastakkaisella puolella ja vanhaan kaupunkiin noin 10 minuutin kävelymatka tai taksilla 20 dirhamia) - rauhallinen, hiljainen ja siisti hotelli - hotellin puutarha upea ja iltaisin kauniisti valaistu - iso uima-allasalue - diverse buffet breakfast - very friendly and helpful staff - good location near Menara Mall and the old town can be reached either by walking 10 minutes or by taxi (20 dirhams). - quiet and clean hotel - hotel garden is wonderful - large size swimming pool area

Miinukset: -

Plussat: Hyvä sijainti, kivasti suurta ostoskeskusta vastapäätä jossa oli myös paljon ravintoloita. Upea puutarha yrttitarhoineen ja uima-allasalue terasseineen. Kivan iso alue kokonaisuudessaan. Ystävällinen henkilökunta. Siivooja kavi aamusiivouksen lisäksi illalla kysymässä tarvitaanko jotain. Hyvä aamiainen munakkaan- ja lätynpaistasjineen ym. Rauhallinen. Kodikas. Saneerattu 2000-luvulla niin silti siisti vaikkakin ikä jo näkyi. Turvallinen, jokainen auto tutkittiin peilillä pohjasta ja vartijat vartioi porttia.

Miinukset: Uima-altaalle tuli liikenteen ääniä.

Plussat: Overall facility and gardens

Miinukset: Waiting for the checkout, only one employee allocated

Plussat: Hotel location Friendly staff Breakfast is very recommended

Miinukset: The hotel is very comfortable with very friendly staff.

Plussat: everything! was really a great stay!!

Plussat: The internal staff were excellent, they welcomed us and they provided a good service. However this is not the first time I stayed in this hotel, I stayed many times before and I recommended it to so many people only to be slightly disappointed this time by the following: I have requested a smoking room and was not given one, also the room had quite old and unpleasant furniture, and it was dirty. It gets better when I checking in the manager knew I am Moroccan he actually changed my room to a lower grade one thinking she will roll with it, I sure did but I will never stay there again nor recommend the hotel again.

Miinukset: Room- manager treatment and also the hotel is getting dirty.

Plussat: I liked the tranquility and he gardens the birds singing in the background . It was peace of mind .

Miinukset: My short stay I wish I was here longer due to my flight time

Plussat: Parking

Miinukset: AC is not working well.

Plussat: The pool and breakfast was fab

Plussat: Placement & location of the hotel closed to all necessary venues , friendly staffs and lovely breakfast buffet.

Miinukset: Just small comment regarding the bed confort needs improvement.

Plussat: I like the location where hotel is its so easy to get everywere u want and its cleaning atleast the money we pay for staying there desrve it

Miinukset: I didnt like the hairdressing salon

Plussat: Great place, good breakfast & friendly stuff...

Plussat: Location

Miinukset: Staff especially guest service

Plussat: good location. nice room

Plussat: I was very happy with the service, and also the fact that it was walking distance of 3 minutes to the train and bus stations

Plussat: Ruoka ja siisti

Miinukset: Kaikki oli hyvin

Plussat: Hinta/laatusuhde, sijainti, siisteys, kaikki ok.

Miinukset: Ei minkäänlaista negaa. Reppureissaajana olisin toivonut ruuan lämmitysmahdollisuutta, kahvinkeitintä.

Plussat: Good location

Miinukset: Internet almost unusable Air conditioning fan on high was so loud I had to use earplugs TV Card in the room shows 40 channels, you can only get the first 31. The later channels are for example CNN, BBC World Al Jazeera was what I wanted.

Miinukset: There was no parking, we had to park far away from hotel

Plussat: Breakfast was good together with food. Friendly staff in the restaurant and pool.

Miinukset: It is not fit to half a 5 star rating. WiFi was weak in most places and no WiFi in the bedroom. Complained everyday but nothing achieved. Bathroom was falling to bits. Tiles around the pool broken. Little maintenance observed-generally.

Plussat: Location , breakfast, swimming-pool

Miinukset: Furniture very old ,, hotel need renovation

Plussat: Everything good

Miinukset: All good

Plussat: Breakfast was lovely, pool very nice and clean, the staff were very friendly and helpful.

Miinukset: The maids didn’t clean the rooms properly and they wouldn’t change the bedsheets they would just fix it and leave. Also the furniture is very old they need to update the hotel abit more. Seems more like a 3-4 star hotel than a 5.

Plussat: Breakfast good; dinner was not. Food was dry.

Miinukset: Food could have been better.

Plussat: The service and breakfast.

Miinukset: Location

Plussat: Having ac in the reception area

Miinukset: Ac didn't work properly. Called for maintenance but no.one came to look .

Plussat: Nice & pleasant polite especially Soufiane at the Caise Thanks to all staff

Miinukset: All good

Plussat: All members of staff away from the cafe couldn't be more helpful. The breakfast buffet was very good.

Miinukset: The cafe by the pool. The servers seemed completely disinterested in being of any help and stood talking to each other while I waited on a number of occasions. The one time I was approached I was asked to put my bottle of water away as I hadn't bought it at the hotel! Within the hotel itself I tried to do a clothes wash but was horrified to find out I would be charged per item - nearly £5 for each t shirt!

Plussat: Breakfast was good

Miinukset: Very disappointing. We expected to have a room available at 3pm as per their standards but we were not given the room until 4:30pm, when we asked flexibility to check out due to the delay in the check-in, the Front Desk Team was not cooperative and refused the request. When we checked in, we found out that the room had two beds even though we asked for king size bed and the door was broken , we had to call engineering to come fixed.