Marrakech hotellit lähellä Mouassine Mosque

Plussat: I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.

Miinukset: Room price is high

Plussat: Rooms updated. Nice pool area. Close to big square.

Miinukset: Had a junior suite, which overall was nice, but bonus room was awkwardly laid out. Closets had no room to hang long dresses.

Plussat: Breakfast was excellent as was dinner. The pools are lovely

Miinukset: The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.

Plussat: Location n ambiance n decor beautiful

Miinukset: Nothing all was excellent

Plussat: Beautiful hotel!! Very close to the Medinah. Excellent location

Plussat: bad breakfast bad room

Miinukset: room not clean and not safety and noise

Plussat: ???

Miinukset: Service was a catastrophe! Food middle standard! Réception Personal super unfriendly. Service at the pool!? Which service???? Dirty and not really comfortable! Not to recommend!!!!

Plussat: The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning. Set in a good location with nice restaurants around.

Miinukset: The service was extremely slow, for example myself and my friend had to ask for an adapter as ours was broken and they took hours to deliver one, when they finally did it didn’t work and we then had to ask repeatedly for someone to come to our room with an adapter that did work. Communication was also an issue, upon checkout we were asked to pay for the whole of our stay despite already having paid this plus the £350 deposit at the very start during check in! Luckily we had kept the receipt!

Plussat: Very nice pool and athmosphere

Plussat: Very friendly and polite personal

Plussat: fantastic selection enjoyed outdoor setting reception very helpful and efficient

Miinukset: service - had to ask more than once for coffee, water , cutlery - both days. balcony - couldnt use as had already been used by the pigeons - dirty

Plussat: Best staff and great hotel and very clean love the smell allover hotel, great thanks to ayoub fron the night reception desk

Miinukset: The service was very slow!!!!

Plussat: The Sofitel Marrakech was a pleasure from start to finish!

Miinukset: The only thing I would have preferred not to walk through the front lobby to access the pool.

Plussat: Staff unprofessional. hotel is hold. would need a full refurbishment

Miinukset: location - close to city center

Plussat: The rooms are a bit old but nice. The reception is great.

Miinukset: The food and the service. The food overall is just bad. We have been coming here for years and we could clearly see the difference this year. The staff in the kitchen and the pool is really not friendly and the room service is among the worst I have done. Used to be the best.

Plussat: Amazing place, great location close to every nice spot in the city. Staff are amazing and facilities are clean.

Plussat: Well, the room was nice, breakfast was great, swimming pool was good and staff very friendly and gentle. We really appreciated our stay. We were with a 3 month old baby and the staff at the pool was very nice and useful. I can only recommend.

Miinukset: nothing

Plussat: Great breakfast, Staff is supernice and the hotel is a place of peace right in the middle of this great city.

Plussat: Location, facilities, service, spa, many restaurants and great room.

Miinukset: High end prices, but the quality was great.

Plussat: Different restaurants, breakfast buffet , proximity to market place .

Miinukset: Not having coffee maker in room . Had to request an iron too.

Plussat: Great staff, very clean, amazing pool, good restaurants, friendly calm vibe, location ideal for walking to the main square etc.

Miinukset: Bed seemed slightly uncomfortable, but probably was just me

Plussat: Best Localization. Good Breakfast served in a nice area. Great Room, although it was an upgrade. Nice staff.

Miinukset: A cockroach in the first night, luckily it was the only one we saw during all the stay, but it was not nice. Some constructions works in the rooftop pool. Pools with water very cold. Not clean as a 5 star hotel should be, and some little maintenance issues like light switches not working properly.

Plussat: Everything excellent at an affordable price for a so luxury place!

Plussat: This property is exquisite, lavish and excellent in every way. Centrally located, with only a very short two minute stroll to the Square. I felt as though I was in a haven, the serenity within the hotel is perfection. This is one hotel I didn't want to leave. The spa I would rate as 10/10 absolutely amazing aesthetically and the treatments and staff absolutely perfect. The roof top Indian restaurant is a must visit, the menu and quality A+, staff excellent and listening to the call to prayer as the sunsets was extraordinary. I would highly recommend this hotel, one of my highlights of a very long trip.

Miinukset: There is absolutely nothing I could mention here, this hotel is exquisite in every way.

Plussat: Food was fab maid service were lovely I was in mini suite room was beautiful and area around main pool was stunning On arrival staff were brilliant

Plussat: The Hotel is well situated, Rooms are Clean

Miinukset: The lack of staff and the service provided was a bit poor for a 5 stars Hotel

Plussat: Location is excellent. The Hotel is an historical and very charming Palace few steps from Jma al Fnaa.

Plussat: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Miinukset: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Plussat: Highly recommend staying in a Junior Suite at the Es Saadi Palace. Large studio-like apartment style rooms with a walk in robe and his hers bathroom set up with spa. When booking with the Palace you also get access to the gym and indoor pool / sauna. Buffet breakfast is just as amazing - make wait staff working 18 - 21 May remembered our morning hot chocolate and tea orders. Please pass on our thank you to the wait staff, they made us feel at home.

Miinukset: Nothing - everything was perfection.

Plussat: Great location and very good selection of food. Special gluten free bar. Quality of food could be tasted on every bite. Definetely worth doing again. We had booked our stay with breakfast only and still took advantage of their great restaurants on various occasions. Same good food at the pool bar.

Miinukset: We had nothing to complain about.

Plussat: Staff and facilities

Miinukset: Restaurant / No Coffee Shop

Plussat: Garden and huge swimming pool Breakfast staff very nice and accommodating Dinner restaurant was excellent

Miinukset: Hotel Staff- receptionists and Consierge-the worst service ever Arrogant and not knowledgeable to say at least. They weren’t capable of booking us a dinner for 3days, at the end we end up booking all dinners by ourselves Reception does speak poor English, and even French is not great(!) my husband is French and he had a hard time to make himself understood You have to repeat several times your request before it will be done. We have asked to speak to general manager about it, however we were dismissed for 4days! It just shows how badly managed this place is! We will never be back

Plussat: Very polite staff, clean and pleasant We were looked after well throughout our stay

Miinukset: Nothing to comment

Plussat: Everything basically - lovely attentive staff, beautiful rooms, gardens and surroundings, nice breakfast, great Spa offerings and facilities. Service with a smile. Also liked the complimentary airport transfer. Overall a great experience and nice relaxing couple of days.

Miinukset: Nothing really - it was to my expectation or more. Yes it was expensive, but i did not find it disappointing in what I would expect of a similarily priced Hotel.

Plussat: We stayed 1 night at bule villa, the villa was great and the breakfasts very yummy.

Plussat: Highly recommended if you are in Marrakech!

Plussat: Excellent hotel. Very friendly staff. Superb 100 metre swimming pool - ideal for serious swimmers like me! The duplex room was very spacious and well equipped. The wi-fi worked very well all over the hotel. I'm definitely going back.

Miinukset: The in-house restaurants are disappointing, but there are so many other places to eat within walking distance that it doesn't really matter.

Plussat: Could not bring food are drink in and food poor inside and drink is over priced

Plussat: The staff was amazing! Very friendly and very professional! Congratulations to Radisson. Also the food and the pool are great.

Plussat: sensational breakfasts, an idea with an omelette according to your own guidelines is great, service very helpful, daily room cleaned, efficient air conditioning. the room was previously prepared and we could check in earlier

Miinukset: wrongly solved the question of elevators, they are like 4 elevators but they are always waiting for them for a long time, and the stairs can not be descended, they are so cleverly hidden

Plussat: The staff were excellent

Miinukset: Pool was a bit small

Plussat: The staff were extremely friendly

Miinukset: Nothing can be not like

Plussat: Everything.

Miinukset: Nothing.

Plussat: Location

Miinukset: - not clean enough. - poor facilities. - no enough breakfast options and not clean enough. - breakfast lack fresh items.

Plussat: looooved this hotel! Recommend is 100%! You’re close to everything, supermarket, restaurants, 10min wall from Jardin Majorelle. The staff was super nice and kind.!!’

Plussat: Breakfast was excellent. Staff incredibly friendly and helpful at front desk, facilitated day trips, taxis and printing plane tickets. Room service was fast and rooms were immaculate

Miinukset: One member of the bar staff was incredibly rude and aggressive, upon getting my drink order incorrect after specific instructions he proceeded to behave angrily and stare aggressively - he was remarkably rude and unfriendly both before and after this incident. It was very inappropriate and despite being the only negative of an otherwise lovely trip, was totally unacceptable.

Plussat: Standard buffet breakfast. Served my vegetarian requirements.

Miinukset: Only issue is when it gets busy sometimes wait staff are dealing with too many people and some things get forgotten.

Plussat: Lady at front door was very welcoming and nice. Porters were very helpful

Miinukset: Not enough privacy during hammam

Plussat: Very friendly staff

Miinukset: Noisy neighbors

Plussat: I loved everything about this place the staff were incredible and attentive

Miinukset: Nothing I liked it all

Plussat: The Egyptian manager was excellent excellent we would like to thank him a lot

Miinukset: . I did not the Moroccan ladies of the receptionist with black dress and short skirt she come front of my husband and start to look very weird to him .. I didn't like that unrespectable way ? Front of me

Plussat: Everything was above the expectations

Plussat: Amazing place made even more beautiful by the awesome staff. My son was hospitalised due to eating a burger from another establishment. The staff at the Savoy went above and beyond their roles to provide us with the very best of help and advice at this difficult time. From the amazing support from Murad (the guest reception) and Abdou - the front of house manager in booking us extra rooms for a further few days and making the process stress free and then the folks in the Restaurant (Hamza and Kaoutar to mention a few) who helped provide us with fresh mint and other requests to help my son get better. I could'nt have wished for a better team at this difficult time. On a separate note, the breakfast selection is huge and the food is clean and fresh. The hotel rooms and the bathrooms are nice and clean. Will certainly be using the Savoy when visitng Marrakech again.

Plussat: Huikean hyvä aamiainen, joskin samanlainen koko viikon. Paljon vaihtoehtoja! Allas-alue upea ja rauhallinen. Lämmitetty allas olisi toki mukava vielä ainakin maaliskuussa. Kuntosali oli myös upouusi. Kätevä pääsy omasta ovesta myös kauppakeskukseen. Great breakfast service and pool area. Although the water pretty cold still in March. Gym was new and the the overall atmosphere really relaxing in the hotel area. The shower at the room was nice! Easy access to the shopping mall and many restaurants near. Walking distance to the Medina.

Miinukset: Liikenteen ja kaupustelun kanssa saa olla vähän tarkkana. Spa-mies oli hotellillakin vähän innokas myymään. Joskin hyvä sijainti, jossei halua majailla ihan siellä hektisimmillä seuduilla. Hinnat halvemmat hotellin ulkopuolella muttei nyt mitään mahdottomia sisälläkään. Laukkuja vähän tsekataan sisään tullessa, mutta ei ikinä evätty mtn meiltä. Spa-setit ja sisäaltaat suht tyyriitä. The traffic is pretty hectic in Marrakech. Off course its not the hotels fault but be aware. Spa treatments seemed pretty expensive, so we didn't test those. We had some small lacking in room like no bathrobes and empty mini bar. But overall the service was in excellent level.

Plussat: Location

Miinukset: Very poor service , Unprofessional Staff Specially the Manager and the Reception Staff , Very Slow Service and if you wanna cal room service or housekeeping it will take you ages till they answer and ages till they come !!! The Staff at the pool area is unprofessional and slow and Careless . All in All not Recommended at All specially for people expecting a 5 stars hotel Services .

Plussat: The location and staff they was helpful

Miinukset: The facility as AC WAS NOT COLD As well the mini bar

Plussat: We liked the huge pool and the friendly stuff! Everyone was so kind and helpful with us.

Miinukset: We did not like the fact that we asked Savoy for a camel ride ( at the kiosk inside the hotel, where you book the activities ) and they did not mention it was a Group camel ride! We booked for 2 persons ( me and my husband ) and they never asked us if we wanted 6 more people with us. As a result, we had a delay of 40 minutes in the morning, even though we had booked for a specific hour the previous day. Furthermore, after a lot of wait in a minibus (waiting for 6 more people to get down from OTHER hotels) after talking with the other guys, we realized that they had paid less than us. We paid 1000 DH and the place they sent us was the worst ever. Camels tied very strictly ( as it was a group tour and they had not freedom ), guides who were hitting the camels to get up or sit even with lashes, and the worst thing of all, cockroaches in the one and only bathroom in the Palmerie. Please be more careful as concerning Where you send your customers. The last thing we did not like is that the woman in the entrance is not polite at all. She was checking our bags to enter the hotel we paid for? And even opened our bag to check because the Laptop was inside the bag? Not cool at all, we come to a hotel to relax, not to pass "airport" controls every time we come in.

Plussat: Good location near mall and lots of restaurants. Clean hotel with friendly staff. Nice clean pools.

Miinukset: Even though my booking stated including city tax, they charged me extra for taxes. So, booking.com price is not the final price for the rooms when states including city taxes!!