Marrakech hotellit lähellä El Badi Palace

Plussat: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Miinukset: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Plussat: Very friendly staff

Miinukset: Noisy neighbors

Plussat: This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.

Miinukset: Noise can be heard from next room, walls need more insulation.

Plussat: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.

Miinukset: I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel. Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.

Plussat: Staff very very frendley Laila and ihtishaam, hasham thank you !! except for 1 that was very good. Pool and swimming pool decent Pool table

Miinukset: Leak in bathroom ... Safe not working this was changed...Room Picture is not as shown on the Internet supposely to be changed but never took place .. Ameen late shift Staff not able to help with a booking that I was trying to book online for the following week. But the way I spoken to was in anger. Where I only wanted to book another day!

Plussat: The beds were pretty comfy. Granted I was extremely tired from a very full day so I passed out quickly. And the bottled water was pretty cheap 25dhs. Close to the airport 5-10 min drive. DONT let the airport taxis try to charge you 200dhs!!! I fell for it because when I landed I wasn't sure if you could bargain with the taxis but you can. Them making you pay this much is one of the biggest scams. It should be around 50dhs.

Miinukset: Firstly, weeks before my arrival I tried many times to get in contact with the hotel about their airport pick up service since I had selected it. I tried once a week for 4 weeks to tell them yet again I wanted it and my flight time. Not once did I ever get a reply. And when I arrived they were nowhere to be found. Their wifi was awful downstairs. Couldn't enjoy talking to my parents down by the pool when I've been gone for so long. Had to go upstairs to my room which was ok since the ac worked well just wish I had been able to be at the pool. When headed to the Medina the man behind the front desk gave really bad instructions that were not correct. Along the way I had to ask several locals who ended up getting me to the right spot - the hotel doesn't provide maps. When checking out a different man working the front desk demanded I owed 60+dhs for "other fees" with the hotel. I asked him to show me where and he couldn't find where. I showed him my receipt from Kayak that I owed 0 and he said I still did and I couldn't leave. Not sure if this was a scam but it ticked me off because if this was true, it wasn't not brought to my attention on Kayak nor when I checked in. I still have a weird feeling since he wasn't able to show me. When I asked the same man what the price was for the bus from Marrakech to Merzouga he kept insisting there wasn't such bus when I knew for a fact there was. He then gave me "directions" on how to walk to the bus station since I didn't want to take yet another scamming taxi. The directions he gave went in the complete opposite way when I double checked on Google Maps before exiting- since the other guys directions were off. Not happy with the staff at all.

Plussat: Friendly staff