Marrakech hotellit lähellä Maison de la Photographie

Plussat: Location

Miinukset: To expensive for the hotel , service , etc...

Plussat: Breakfast was excellent as was dinner. The pools are lovely

Miinukset: The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.

Plussat: Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.

Miinukset: We’re from the UK, so we’re used to people not smoking indoors; the hotel allows people to smoke in the main reception and there are ash trays set out on all the tables. We accept that this is the norm over there.

Miinukset: It was so beautiful, and the birthday surprise will remain a lifelong memory.

Plussat: Everything was amazing with great service

Miinukset: Price so high, as expensive as in NYC, at least breakfast should be included at this rate.

Plussat: Just ok

Miinukset: Below my expectations

Miinukset: The service was terrible. The standard and quality of hotel has gone down greatly since I was last here 4 years ago.

Plussat: Service of staff is really excellent. Breakfast on the terrace is great experience. Lots of friendly staff, e.g. Goufal Younnes spa piscine is a perfect host on the swimmingpool.

Miinukset: Nice building, but next to bussy highway; cant sleep with open window / balcony. Also, airplane noise. So not quit at all. Also the beautiful swimmingpool is full of chlorine / javel. It stinks and itches as a consequency. Breakfast: fresh fruit and vegetables are scarcely compared to the abundancy of over sugared products.

Plussat: It was a lovely Riad in the Medina, so about a 15 minute walk from the square. Very beautiful and everyone was very friendly. Breakfast was fantastic. There are a lot of tips given from Mustapha, we appreciated everything!

Miinukset: No complaints, stay was great :)

Plussat: Quiet Riad with tasteful, comfortable roof terrace

Plussat: beautiful set up and maintained riad. excellent support of mustafa and collegue, good location .

Miinukset: 3 persons room was too crampy compared to 2 p bedroom. thus too expensive compared to other high end riads in this period of the year

Plussat: Breakfast was amazing and you can eat outside in the terrace which is amazing during these days. The staff was 5* too! Cleaning was spotless and they left us some chocolates on top of the bed which really made our stay even more cozier :) Mustafa really helped us regarding the ways to take and advices for dinner.

Plussat: It was a wonderful experience, everything was great! A special thanks to the employees that were very helpful.

Plussat: Beautiful Riad, felt authentic, well appointed with ornate lanterns, high ceilings, luxurious bathrooms. Roof is amazing too

Miinukset: Noise carries quite a bit. Either you’re hearing other people while in your room, or you’re disturbing others with footsteps when simply walking on the roof. Also having to wait for someone to answer the door is a pain, a key would be better

Plussat: We had a wonderful stay!! The location ist perfect and also the lovely decoration is really authentic. The personal was amazing, really really amazing!! We felt very comfortable at every moment. A special thank to Noureddine and the two Mustafas, it wouldnt be the same experience without you guys!! We would definitely come again.

Plussat: I think this very nice establishment should be refurbished

Miinukset: The location

Plussat: The location is very nice

Miinukset: No parking

Plussat: The hotel was lovely although hygiene left a lot to be desired!!

Miinukset: The restaurants could have been bet

Plussat: Everything! It was a calm oasis in the middle of the busy city

Miinukset: Nothing

Plussat: This is one of the best Colonial hotels we’ve ever stayed in. From the second you arrive is like going back a hundred years. The hotel on the inside is absolutely stunningly beautiful and very quiet. Immaculately kept throughout with staff to cater for your every need. We had a junior suite which is located in a separate wing which was very quiet. The room was large and luxurious with a large balcony. Breakfast was gorgeous, freshly squeezed orange juice, strong coffee everything you could wish for. There are 2 swimming pools one at ground level which is very quiet and one on the rooftop which is more lively with a separate bar and restaurant (Indian).

Miinukset: Nothing at all, it was all perfect.

Plussat: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Miinukset: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Plussat: Location good, but the hotel very disappointing

Miinukset: plenty of things wrong in the room, dirty outside cushions

Plussat: Everything!

Miinukset: Nothing!

Plussat: The one saving grace about this hotel were the check in staff - who were very pleasant upon arrival, the service staff - who were very nice, and the location - very central to the delights Marrakech has to offer.

Miinukset: The first day of my stay upon waking - there was no running water. NO RUNNING water at a 5 star hotel. I went to Réception and I was told it was a hotel-wide issue that they were working on. A few hours later when the water finally started working, it was a dirty brown colour - couldn’t shower - it was awful. Needless to say, my entire first day was put off - and I continued to experience issues with the water pressure throughout my stay, at one point even being stuck unable to rinse shampoo out of my hair because the water would stop mid shower. In general - the room smelled old and musty - and it just wasn’t an enjoyable stay. Yes; sounds like first world problems, but this is NOT what I would expect of a 4+ star hotel. I understand there can be issues, but they offered very little help or explanation and basically shrugged it off - not accommodating at all; Very disappointing. Additionally, I was overcharged on my credit card - the hotel debited more than they were supposed to/more than what I signed off on. I have reached out to booking.com to assist me in helping to get those funds back. The people/workers were very friendly and service at the hotel was overall good - but the facilities overall and the experience in the room definitely left something to be desired. I actually paid a daily rate to use the facilities at another hotel...

Plussat: Good location, very central

Miinukset: Not very friendly service at front desk, quite aloof. Didn’t respond to my pre stay request about airport shuttle so sorted out my own transfer. Service not up to levels expected from a 5 star hotel. Also shower curtain not screen in bathroom

Plussat: Location, most of staff were helpful, good breakfast

Miinukset: Water problems that were not addressed quickly

Plussat: Very well run hotel, great staff. Small issue with the room resolved instantly. Short journey to the Medina and souks. Lovely rooftop bar for a late night drink. Pool refreshingly cool and pool staff impeccable. Good breakfast. Most comfortable bed.

Miinukset: Liked it all.

Plussat: Absolutely everything apart from the loft

Miinukset: The lift took ages coming down apart from that it was Great!

Plussat: Its very old and not renovated. For the price you pay you can get much better

Plussat: the location was good

Miinukset: Very simple furnished room. The rooms should not be assigned to a 5 /4 stars hotel !

Plussat: Breakfast buffet and waiters are outstanding.

Miinukset: Rooms are *** quality. Room service was not possible to call, no number on the brochures or menue. Fibally I sent an email after I had tried to use their webchat without any success!

Plussat: The Palace, the pool, the food

Miinukset: Staff asked us during check-in why did we come today if we booked the room for yesterday? which was their mistake of course. throughout the entire stay, the staff was terribly not nice

Plussat: This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests. Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future.

Miinukset: Wifi is little slow, rug in the room looks old. No tea or coffee machine in room, apparenty in my recent travel this service is no longer availble in hotel in Marrakech.

Plussat: Brillant location!