Marrakech hotellit lähellä Royal Palace

Plussat: This was a beautiful Riad, with large grounds! We were surprised by the two pools and and our room on the roof was perfect. We had a stunning view of the sunset in the city and equally with the sun rise. This is a great Riad and me and my girlfriend would highly recommend.

Miinukset: Nothing

Plussat: Just got back from a weekend in the city. The riad was in a great spot - central and easy to get to the sights but quiet. We slept really well though the morning call to prayers was easily heard! Lovely terraces and views across the city too. The staff were excellent. Marouan met us from the taxi and walked us to the riad. He drew us an excellent map and gave lots of helpful advice. Other colleagues also gave useful information and lots of local tips. We particularly appreciated help printing our airline boarding cards - we hadn't been advised by our airline that this would be necessary. We travelled with friends and had two rooms. Both were lovely and very clean. The air conditioning would be necessary in the summer but also gave the rooms a welcome warming in the mornings and evenings. Breakfast was very pleasant with lovely juice and pastries. We really appreciated the fresh fruit and delicious yogurt. On our final day, we had to leave very early and were really grateful to be able to have coffee and juice to get us on our way.

Miinukset: Only really minor complaints: tea and coffee at breakfast could have been hotter; we hadn't realised there was a city tax - not the riad's fault.

Plussat: I will definitley recommend this riad, it is very traditional and very beautiful. The people that work there are the most amazing people I have ever met, they were very friendly and they helped us with discovering Marrakech. Moreover, it is very clean and the breakfast was very good. Staying in this riad will make your trip complete.

Miinukset: The riad was hard to find, I recommend to use the transfer the riad offers.

Plussat: This property is a real hidden gem. It was an oasis of calm and tranquility and a real pleasure to return to after a day venturing into the souks and sightseeing. The staff couldn’t do enough for you and were always smiling. The property itself is decorated to a high standard it had a wonderful style and sophistication. I will be recommending a stay here to all of my friends and family and will definitely be back one day.

Plussat: Excellent place. Everyone very friendly and professional. Would definitely stay again. Highly recommend. Nothing was too much trouble. 5 stars.

Plussat: The staff were very helpful and extremely friendly. Mustafa, Khalid and Marwan could not do enough for us and made sure we had everything we needed. They really made us feel very welcome in Marrakech and were anxious that we enjoy our visit.

Miinukset: Everything was perfect. The only thing I would have preferred is a room on a lower floor.

Plussat: The breakfast was fresh and delicious every day. The view from the roof terrace was beautiful, you could see the entire city and the surrounding Atlas mountains. The staff was consistently helpful and courteous. They were interested in what we had done that day and excited to help us plan meals.

Plussat: The Riad is absolutely gorgeous. Patrick and his staff were exceptional in there welcome and they couldn't do enough for us to make our a stay truly memorable. Ideal location to explore Marrakech. Close enough to explore all areas by foot. Highly Recommend!!

Miinukset: There was nothing I didnt like.

Plussat: Breakfast was very good. Tasty tea. Friendly and helpful personal. Everything was excelent. Accomodation was amazing. Thank you very much.

Plussat: The staff was great. Decor was nice.

Miinukset: The location is a bit tricky getting out of.

Plussat: Very clean, beautiful place. We got tasty mint tea and some sweets upon our arrival. Breakfast was delicious. The biggest surprise was dinner served by the Riad, we chose meat Tajin and chicken Tangija and those were the best dishes we had in Morocco! Thank you!

Plussat: 1: Staff are VERY attentive. Abdul is the man. He will make you feel like Marrakesch is your home. If he can upgrade you, he will. He does everything to make sure you're happy. 2: If Medina is what you are trying to experience, this location is the best as it takes you from the top, and you'll walk all the way through. Many great restaurants nearby. Also an authentic street market where locals go to everyday. You'll have the full experience of Medina. 3: This Riad will surprise you when you open the doors. Roof top Terrace & Pool. I still remember the lovely Orange Cinnamon aroma <3 4: You will get a big enough breakfast to last you throughout your day activities: Coffee, Orange Juice, Crunchy baguette, Chocolate Croissants to name a few.. 5: Rooms are good for a good night's rest, and even better for a midday nap to gear up for a full night.

Miinukset: Everything with this Riad was GREAT. It's only SOME of the locals make it difficult to feel safe there for tourists. But the guys at this Riad corrects anyone that harasses their guests. I've seen them protect their guests (myself included), so that's nothing to worry about.

Plussat: The staff were fantastic, and made us feel very welcome. Khalid was great and really helped us get the most out of our first visit to Marrakech - he told us of an app we could use to help us with directions, booked a camel ride for us as well as airport transfers. The location was good, only a 15 minute walk to Jemaa El Fnaa, but down a side street which was nice and quiet. The room was lovely and the riad had nice decor. We also enjoyed having breakfast on the roof. Would definitely recommend Riad Awatif 36 to anyone visiting Marrakech, and would stay again!

Miinukset: Everything was lovely, I can think of no complaints.

Plussat: Abdul was very helpful, wouldn’t be satisfied with out his help managing the trip

Plussat: We loved our trip to Morocco, we stayed/visited 6 cities; Marrakesh was beautiful and we had a great experience as i imagined it would be. Riad Awatif is in a great location within the Medina so we submersed with the locals but not too far away from the Jemma Al Fna. The Riad was clean, had beautiful decor, our room was spacious (for the 2 of us) the breakfast was delicious and the staff was kind, professional and accommodated our needs. I can't remember all of their names but each of them definitely made us feel like we were at home, they even made sure we knew the directions to our destination and gave us a cell phone to call them if we got lost or needed them to translate to another local. I'll definitely be visiting Morocco again and I would stay here again!

Miinukset: I have no complaints.

Plussat: Very friendly staff

Miinukset: Noisy neighbors

Plussat: This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.

Miinukset: Noise can be heard from next room, walls need more insulation.

Plussat: Honestly, we did not like anything about this hotel, except the handmade waffles and fresh fruits at breakfast.

Miinukset: We had a very bad experience at the hotel Savoy from top to finish. First, and although I requested a calm room as I was pregnant, we were given a room near to a club which entailed a lot of noise and vibrations throughout the night. When I asked to change, I had to wait for several hours and literally fight with the staff to obtain a better room (at the beginning we were offered a room worst than the original one we got), althought the hotel was not full. Worst experience ever ! I would not recommend this place to anyone.

Plussat: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.

Miinukset: I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel. Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.

Plussat: Location

Miinukset: Very poor service , Unprofessional Staff Specially the Manager and the Reception Staff , Very Slow Service and if you wanna cal room service or housekeeping it will take you ages till they answer and ages till they come !!! The Staff at the pool area is unprofessional and slow and Careless . All in All not Recommended at All specially for people expecting a 5 stars hotel Services .

Plussat: The hotel management put on some nice decorations on our suite, as it was our honeymoon The breakfast was excellent ! Very friendly staff Excellent location

Miinukset: Nothing. Everything was good !

Plussat: The room was comfortable

Miinukset: The service was horrendous, I was there with a wedding party and all of us felt the same, every person felt the same , they kept saying that this is a five star property but never delivered! We all had altercations with managers etc but still had to carry on as had no choice ! This is not a hotel I would prefer ever and happy to share this with 100 people in my party that were there! A shame! The hotel needs to get to do a lot more to get me back there! Overall I am disappointed with their check in staff, managers ( I had a run in with their guest relations manager murad who was absolutely not a manager but in the power of a very rude and unruly person at the bar, I still have the receipts to prove he was trying to make me look like I have cheated him whereas he was just being a very rude and unwelcome person! , On another note I spent 45 minutes trying to get an undercooked omelette for my wife as this 5 star property has 2 electric stoves to meet demand with a very long queue! All in all I am so disappointed, disgusted and unhappy that and so are the 100’s of people that attended that wedding that I will never come back to this hotel or indeed Morocco!!!

Plussat: The pool area was beautiful. Hotel in a good location with nearby restaurants- essential as the hotel service was so terrible

Miinukset: The worst service I’ve ever experienced.Requested tea at breakfast 7 times before it arrived. Ran out of towels at the pool. Had to ask for a broken glass next to kids pool to be cleared up 3 times before all large shards removed. Salad/sandwich lunch took over an hour and usually a mistake with order or item missing. Over 30 mins to check in Service issues were endless. Block of rooms by lift 3 are next to an external disco. Super loud till v late at night. When I asked to move room after a sleepless night they refused 3 times. Was only when I said I would take my bedding and sleep in the corridor of a quieter part of the hotel that they gave me another room (still charged me for the sleepless night).

Plussat: location was good . easy walking distance to souks and medina .

Miinukset: the hotel is quite outdated and looks very tired . was given a room in a new extension . electricity kept cutting out . no hairdryer in room . after aome 2 hours in the dark they finally decided to move us but to a floor where the lift did not work . after further complaints they moved us to a suite . good but not very clean . service in bar area very slow and no attention to detail . on check out we were given a bill that included items that we simply did not have . card machines did not work - check out took 45 minutes . staff just not managed and managers shy away from responsibilities . Not really a 5 star hotel

Plussat: gardens

Miinukset: worst service ever experienced in a hotel - SO slow!

Plussat: Amazing facilities and design. The So Lounge was fabulous

Plussat: Amazing hotel, very clean , authentic as well as modern

Miinukset: Nothing

Miinukset: The staff was terrible. I prepaid the room for my parents as a gift and the hotel did not want to let them in, as they were not in possession of my credit card. This ruined our long planned weekend. There are many great hotels in Marrakech, better avoid that one.

Plussat: Location and service are great

Miinukset: Rooms and bathrooms need to be refreshed for this type of standards

Plussat: The pool, rooms, food and public areas are what you would want from a five star hotel. The staff where excellent especially the butlers Zachariah and Mohamed. Nothing was to much trouble.

Miinukset: It was French half term so breakfast was a a little chaotic.

Plussat: The simpathy of the staff, the comfort and the fabulous scent At The hall and the heated pool

Miinukset: Noyhing!

Plussat: Hotel Staff high skilled, room size, cleanliness of the room & bathroom, confort beds, food, relaxing facility

Miinukset: There is no handy shower in the toilet, TV's are old not LCD & No DVD, Satelite stations are few

Plussat: Our complaint about the room was dealt with a free upgrade.Staff are very obliging.Common parts were fine and pool areas very nice. Good Spa.

Miinukset: The rooms are very old fashioned. Air conditioning was turned off at the mains despite the very hot weather which made it stuffy and uncomfortable. A hotel in need of investment.The main restaurant (Oranger) lacked professionalism, exemplified by the fact that having been given the wine list, they did not have in stock the first two bottles that we ordered and the 3rd bottle of white wine arrived near the end of our meal at room temperature.

Plussat: Personnel cater for every need. They are efficient, extremely helpful and friendly and it is a dream location. "Big is better!"

Plussat: I was very impressed with the Junior Suite, the public sections of the hotel, the swimming pool and the friendliness of the staff. The hotel is also idealy situated .

Plussat: lovely gardens and swimming pool.

Miinukset: staff were useless. food was poor. very expensive for drinks, food, spa etc.

Plussat: Nicely decorated clean rooms. Good location. Nice swimming pool.

Miinukset: Greatly over priced food and drinks. Ongoing maintenance/construction around the pool.

Plussat: the friendliness of the staff and the lovely meal that the lady cooked for us, nothing was too much bother for them .

Miinukset: maybe a little hard to find ,but it was easy once you knew where it was !!

Plussat: Location, Staff are amazing.

Plussat: Good service, safe parking, good location, very nice view from balcony in the morning, very friendly staff.

Miinukset: Everything was nice

Plussat: location and gardens

Miinukset: Breakfast is not good. Needs fresh orange juice. Fresh coffee Fresh bread and better pastries Fresh fruit salad would be a healthy alternative. European teas, I.e english breakfast and earl grey.

Plussat: Good location. Also very good staff members. Room ok. Food eatable. Wifi in the room positive surprise.

Miinukset: Smiling, greeting and small courtesy does not cost anything, but creates the athmosphere. Dead serious staff members to customer service training. Management wake up please. Cook or new cook should vary even a bit the meals and also this could be easily done without extra costs. Using cash all the time in the hotel is oldfashioned and awkward, one should be able to sign the shoppings in the restaurant and bar to your room bill. AC pretty inefficient.

Plussat: Inside wall and was a good value

Miinukset: Breakfast was weak first day but fine second.

Plussat: Location,staff,amenties....

Plussat: Room with a view of garden - storks building nests Good location for getting to the square and souks

Miinukset: Breakfast uninspiring - stale pastries and not much fruit

Plussat: Aamiainen oli melko hyvä. Sijainti myös erinomainen Medinan melskeestä kävelymatka, mutta kuitenkin rauhallimen ja turvallinen sijaintli.

Miinukset: Siivooja oli todella tyly, hymyä ei irronnut, kun käveli käytävällä kärryineen. Heti tullessamme hotellin henkilökunnan ja ilmeisesti myös vartioinnista vastaava pyrki myymään meille privaattikaupunkiesittelyn yksityiskuljetuksella. Luulisi, että hotellissa edes saisi olla rauhassa, kadulla myyntimiehiä sai ihan riittävästi vältellä. En tiedä, mistä hotellin 4 tähteä tulivat. Hotelli oli todella parhaat päivänsä nähnyt, nukkavieru ja tunkkainen.

Plussat: The room size was ok and the beds were comfortable.

Miinukset: The staff was not attentive. We got the wrong room in the beginning and the second room was not ready when we entered it. It was still dirty and no sheets were on the bed. Eventually the bed sheets had cigarette burning holes. Next to the hotel in front of the swimming pool is a huge construction side with noise all the day. The quality of the food in the restaurant (dinner and breakfast) is not at all justified for the money. Breakfast is basically bread and jam. Dinner was a buffet with no vegetarian choice and really bad quality food. The waiter was unfriendly , not at all service oriented and asked us to pay in Euros. The hotel is rather central but for sure not in the middle of the city. It takes a lot of walking to get to the Medina. All in all a very bad experience where we felt over and over again cheated.