Marrakech hotellit lähellä Miaara Jewish Cemetery

Plussat: I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.

Miinukset: Room price is high

Plussat: Rooms updated. Nice pool area. Close to big square.

Miinukset: Had a junior suite, which overall was nice, but bonus room was awkwardly laid out. Closets had no room to hang long dresses.

Plussat: Breakfast was excellent as was dinner. The pools are lovely

Miinukset: The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.

Plussat: Location n ambiance n decor beautiful

Miinukset: Nothing all was excellent

Plussat: Beautiful hotel!! Very close to the Medinah. Excellent location

Plussat: bad breakfast bad room

Miinukset: room not clean and not safety and noise

Plussat: ???

Miinukset: Service was a catastrophe! Food middle standard! Réception Personal super unfriendly. Service at the pool!? Which service???? Dirty and not really comfortable! Not to recommend!!!!

Plussat: The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning. Set in a good location with nice restaurants around.

Miinukset: The service was extremely slow, for example myself and my friend had to ask for an adapter as ours was broken and they took hours to deliver one, when they finally did it didn’t work and we then had to ask repeatedly for someone to come to our room with an adapter that did work. Communication was also an issue, upon checkout we were asked to pay for the whole of our stay despite already having paid this plus the £350 deposit at the very start during check in! Luckily we had kept the receipt!

Plussat: This is my second time visiting Marrakech and staying at Raid Dama within a 3 month period. I absolutely feel in love with Marrakech and the surrounding areas. The entire staff at Raid Dama including Karim go above and beyond their call of duty to insure that you are comfortable and knowledgeable with area. The tours scheduled were breathtaking to say the least. The chef can cook an incredible Tanjine. I've tried many near and far and none compare! I am planning another trip very soon :-)

Miinukset: N/A

Plussat: a charming riad in the middle of marrakech. we had a large and beautifully designed room, the owners were very caring. beautiful rooftop terrace and the best tajine we've had in 2 weeks travel in morocco! go there!

Plussat: After our fist stay we came back and we really enjoyed it again. Thank for the nice time.

Plussat: The staff were very kind , welcoming and accommodating. We were so pleased with the service and the authenticity of the Riad. They recommend places to go which was very helpful.

Plussat: Lovely people at the Riad, extremely helpful at all times !

Miinukset: Quite distant from the place Jemma .

Plussat: wonderful breakfast, good position, excellent staff services

Plussat: I really appreciated all the attentions that Karim and his team gave me during my stay at the Riad Dama. They are very kind and always have a good attitude towards the customers. I recommend the place 100%.

Plussat: Rooms Staff Food all very good

Miinukset: Area is difficult to find when out walking. Not a problem with the Riad yet be aware of the Local men who will try to extort money from you if you ask them for directions back to the Riad

Plussat: The Dama is clean, airy, and comfortable. The staff is very kind and helpful. There is a hammam onsite which is a unique and worthwhile experience. I had a great night’s sleep there and met some cool people.

Plussat: We really loved this Riad. It s quiet and cosy, just an awesome place where you can hide from the busy streets of Marrakech. It s located in the old Medina and the big square is in walking distance. We felt so warmly welcome and the stuff take really care of us. There is a lot to see and explore even for kids a perfect place. We would highly recommend it!

Plussat: Aamiainen oli hyvä ja kahvi kuumaa. Henkilökunta avuliasta ja Hamam oli ihana!

Miinukset: Ruuan tilaaminen kesti.

Plussat: The atmosphere in the hotel was breathtaking - and a refuge from the city

Plussat: Location near souks and the hivernage area where all the restaurants and nightclubs are

Plussat: Lovely hotel, friendly staff and far enough away from the Médina to have the relaxing feel yet still walkable distance.

Plussat: When we arrived at the hotel, we were impressed by how nice we were greeted and how attentive the staff were to the children travelling with, a group of 13 people. Staff was very quick to respond to our queries/questions/requests, we had plenty of water/soda provided to us; and most importantly, the villa was very clean and tidy. It was more than what we could ask for. Staying in a 4 bedroom villa, we were also impressed by how clean the pool was - children were all very happy. Breakfast was really tasty too, with a lot of choices for the adults as well as cereal and pastries selection for the children Couldn’t praise the hotel enough - especially when they bargained for us for the horse ride and cars. It was really really good - a definite stay again for us!

Miinukset: Nothing

Plussat: The hotel restaurant had a fantastic dinner menu. The food was superb.

Miinukset: Drink prices are very high. £4.5 for a Coke and £6.5 for a local beer seems high.

Plussat: The 4 bed villa which we paid £3500 for 5 nights was pretty decent. Although at this price in Africa you would expect as such wouldn’t you ? We normally holiday as a 7 in Abu Dhabi or Dhabi .. I think we will revert going forward.

Miinukset: Everything else didn’t live up to the price tag. - the do not disturb sign is just ignored and on 4 occasions we found staff just entering the property within seconds of ringing the door bell. - the concierge desk staff were simply the most horrendous people I have ever met. I was told a seven seat taxi is not an option in Morocco unless we paid the hotel 700 Dirhams. Around £60... I went onto trip adviser and booked a small coach for £16! - also told by concierge that we must have a tour guide for the markets and it would cost €40 ! I mean come on. In Africa?! - 4 of the seven of us left with tummy upsets. - our kids were told to leave the swimming pool on the last day because they were wearing t shirts in pool- which they were only doing because it was 40 degrees and our sun cream had run out and the hotel didn’t sell anything higher than factor 20 (at a price of €20 a bottle!) - literally nothing to do in Marrakech for kids - no food options in the hotel other than one high end low choice high cost option. - every bottle of water provided is chargeable. When it’s 40 degrees and you are paying £2 for 500ml it starts to become annoying. I have no problem with the price of good value but this hotel simply tried to take a large % on everything at every occasion. This is without the decency of normal smiley helpful service. It constantly felt that anything that was asked of them was a hardship. This is not how i intend to spend our hard earned money. Particularly when we already invested £3.5k on a room for 5 nights. To sum it up. Disappointing.

Plussat: The hotel has a great location, with all desired facilities onsite — large pool, restaurant and bar, and gym. A great launching point for exploring the Medina.

Plussat: Great location. Great staff. Nice pool.

Miinukset: The restaurant is ok. Better food options around the hotel.

Plussat: There was nothing not outstanding !

Miinukset: Nothing

Plussat: Great location for a luxury hotel with all the facilities. Amazing customer service from the beginning to end, including an unexpected upgrade. Hospitality was stellar. Facilities were stellar.

Miinukset: Some of the bathrooms in the ryad we stayed in had a strong sewage smell. While we loved the private pool, it was not heated- good for the hot sunny days, but made too cold for night.

Plussat: First of all, both Jammal and Zakkaria are two fantastic guys! They will help you with everything you need! The Riad is near the main square (Jamaa el Fna, 10-12 min walking) and the facilities exceeded our expectations, specially the main roof. Finally, breakfast is astonishing! Perfect to charge you batteries and spend the day in one of the most surpising cities all over the world. Thanks for all my friends.

Plussat: The night staff was incredibly kind and helpful. Good value for money. Clean and comfortable rooms, only 15min walking or less to main square.

Plussat: Staff was absolutely lovely and helpful.

Plussat: The Riad has a good location, the breakfast it´s quite good and the rooftop is very nice for a night in, with a nice sunset view. The lunch area has a nice decoration and the team is always ready to help with whatever the guests need.

Miinukset: Check-in was completely turbulent. We booked a room with two separate beds and AC, and they put us in a room with just one bed and no AC or window. The room was a complete oven. We declinedstaying there and they put us in another room. To our surprise the other room had dirty sheets, it wasn´t ready for it. We asked for clean ones, and they didn´t bring the right ones, just those that you put over the matress. In the following day, they offered us a new room, in good conditions.

Plussat: Very good hotel clean and friendly Stuff especially Jamal elaatar and zakaria chafi with their smile and best services

Plussat: Location

Miinukset: Breakfast a little light on

Plussat: Absolutely beautiful and with a lovely roof top terrace. It was only a 10 min walk to the market and other sights. The staff was incredibly helpful and answered all our questions.

Plussat: The employees were the best specially the guard at night

Miinukset: Everything but specially the human treatment

Plussat: The hotel was very clean and comfortable, staff were extra friendly and helpful. The terrace of the hotel was especially beautiful.

Miinukset: The breakfast was very minimal, not enough in my opinion. We had some pastries, yogurt and jam. I would have loved some more healthy/fresh options.

Plussat: The staff were friendly, polite and accommodating. Nothing was too much trouble for them. Would very much recommend this as a good place to stay in the Medina.

Plussat: It was our escape from the chaos of the city. Quiet place in a quiet road away from the noise and just 5 minutes walking from Jemaa el Fna. Everyone within the Riad was very friendly and caring. There was a lady in particular, unfortunately I don t remember her name, who treated us like her sons. Nice Maroccan type breakfast.

Plussat: Breakfast was decent. It's like every other Riad... Nothing special. Ask for eggs if you want some protein! The only serve bread otherwise. The location was fairly easy to find compared to other riads. There are signs on the busy street. Friendly staff. Our aircondition didn't work, so we got another room without a problem.

Miinukset: We missed a pool or something to cool us down after a walk in the busy souk. The terrace needs some laying chairs and some shade.

Plussat: Very friendly and kind staff. Extraordinary room design

Plussat: I would have never thought that i can fall in love with an accommodation , but I did ! Wonderful place with wonderful people! Their breakfast is amazing as well. I am going back in November

Plussat: Very kind host, super friendly and in the middle of the Souks. We had a great time and I can fully recommend the Riad. It is very personal, clean and authentic housing.

Miinukset: Next time I would call the Riad for airport pick-up, as it is very difficult to find the Riad due to the small and narrow ways. Even with Google Maps it was impossible and so we got ripped off by a man who showed us the way for 40 Euro....

Plussat: Location & Stuff

Miinukset: Somethings are broken. Breakfast was ok. The bedroom is very very tiny.

Plussat: *Very Clean & quiet, safe for the mosques calling for prayer 4 times a night (special Ramadan apparently); *Very well located, only 3min walk from the souk of the medina through nice paved/covered alleys (women shouldn’t walk alone though); *Extremely sweet staff...Kathy is a dream of kindness and Aziz does his very best to cover evening shifts swiftly

Miinukset: -The Spa wasn’t operational during the whole stay (Ramadan ...) -Breakfast served as from 8-8:30am thus not for early birds (no coffee/tea facilities available in the rooms); -Difficult to find the 1st time- do not hesitate to ask the Ryad for a shuttle from the airport (20€)

Plussat: The housekeeper who welcome us has been amazingly kind to us. Although she does not speak any English and we do speak very little French she made every effort to accomodate our requests. She is a pearl! Our room was wonderful and the bathroom was very scenic though the shower was not very comfortable in the end. Finally, the guy who was attending nights at the riad is extremely kind and helpful. He does speak a good English and tried to accomodate all our requests. Definitely recommended!

Miinukset: The spa was out of service for the entire time and we booked that riad also because of the spa. The WiFi was not working in the room on the terrace.

Plussat: Hospitality was incredible!

Plussat: Riad Alkaderi was lovely. The hosts were super friendly and the location was in the middle of the medina. Although it was in the busy medina, it was the perfect place where you could relax after a busy day! Would love to come back soon!

Miinukset: The pool area & entertainment was good espically for the kids faculty was good.

Plussat: Swimming pool Food

Miinukset: Room not clean Staff very bad No service

Plussat: Entertainments good for kids, got to give them that.

Miinukset: Whole hotel was a ruin rather than a palace, smelt really bad in all corridors. French and Arabic are the only languages they speak, if your English speaking than your doomed. Room service only cleaned our room twice in our five day stay. Bed sheets smelled from day one.

Plussat: Nothing

Miinukset: One of the poorest hotels I have ever been to: terrible experience from start to finish: room key did not work...no drinking water in the room...you ask for water, you wait for 2 hours...they tell you: “if you need anything, please call”...actually the phone does not work....Extremely old amenities; not renovated. Worst thing: you want to take a shower..NO TOWEL!! You want to call to get a towel? Phone not working... At the end: you want a copy of your hotel bill? Printer is not working sorry...no bill. Worst experience ever! Would never recommend it to anyone!! This is definitely not a Palace or a 5 star hotel marketed. I have seen 3 star which were way better!!

Miinukset: WiFi was terrible Bed was like sleeping on concrete

Plussat: Everything is outdated . Customer service is the worst

Miinukset: Customer service , Bath rooms , No towels , Breakfast included but still you have to pay for it .

Plussat: The staff were slow and indifferent to requests

Miinukset: The staff and the chaos at the counter when we checked in.

Miinukset: Very bad customer service...we had 1 person before us being help for check in....and we waited at least 1hour!!!!!! Very hot in the hotel....very bad air conditioning in the room. Will not go back there for sure

Plussat: Lovely pool. Great animation team. Receptionist khawla was great. Clean room.

Miinukset: Money went missing from our room, when we asked for a manager we were parced around like parce the parcel. Once we got to an individual (Bahia the customer relations manager she was rude and didn't want to provide an apology nor compensate in any way) Wi-Fi was poor. We were given rooms near late night shows and this didn't allow us to sleep until it finished at midnight. The buffet breakfast was the same everyday and was very basic.

Miinukset: Every thing is great

Plussat: Poor everything

Plussat: I liked the place, its really nice. the staff at night are not too friendly i guess..breakfast was not included so they made me pay for it