Marrakech hotellit lähellä Royal Tennis Club de Marrakech

Plussat: I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.

Miinukset: Room price is high

Plussat: Rooms updated. Nice pool area. Close to big square.

Miinukset: Had a junior suite, which overall was nice, but bonus room was awkwardly laid out. Closets had no room to hang long dresses.

Plussat: Breakfast was excellent as was dinner. The pools are lovely

Miinukset: The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.

Plussat: Location n ambiance n decor beautiful

Miinukset: Nothing all was excellent

Plussat: Beautiful hotel!! Very close to the Medinah. Excellent location

Plussat: bad breakfast bad room

Miinukset: room not clean and not safety and noise

Plussat: ???

Miinukset: Service was a catastrophe! Food middle standard! Réception Personal super unfriendly. Service at the pool!? Which service???? Dirty and not really comfortable! Not to recommend!!!!

Plussat: The pool area, rooms, decor and SO lounge were all amazing and beautiful, breakfast was very pleasant especially when sat outside, restaurants stunning. Set in a good location with nice restaurants around.

Miinukset: The service was extremely slow, for example myself and my friend had to ask for an adapter as ours was broken and they took hours to deliver one, when they finally did it didn’t work and we then had to ask repeatedly for someone to come to our room with an adapter that did work. Communication was also an issue, upon checkout we were asked to pay for the whole of our stay despite already having paid this plus the £350 deposit at the very start during check in! Luckily we had kept the receipt!

Plussat: Great breakfast, Staff is supernice and the hotel is a place of peace right in the middle of this great city.

Plussat: Location, facilities, service, spa, many restaurants and great room.

Miinukset: High end prices, but the quality was great.

Plussat: Different restaurants, breakfast buffet , proximity to market place .

Miinukset: Not having coffee maker in room . Had to request an iron too.

Plussat: Great staff, very clean, amazing pool, good restaurants, friendly calm vibe, location ideal for walking to the main square etc.

Miinukset: Bed seemed slightly uncomfortable, but probably was just me

Plussat: Best Localization. Good Breakfast served in a nice area. Great Room, although it was an upgrade. Nice staff.

Miinukset: A cockroach in the first night, luckily it was the only one we saw during all the stay, but it was not nice. Some constructions works in the rooftop pool. Pools with water very cold. Not clean as a 5 star hotel should be, and some little maintenance issues like light switches not working properly.

Plussat: Everything excellent at an affordable price for a so luxury place!

Plussat: This property is exquisite, lavish and excellent in every way. Centrally located, with only a very short two minute stroll to the Square. I felt as though I was in a haven, the serenity within the hotel is perfection. This is one hotel I didn't want to leave. The spa I would rate as 10/10 absolutely amazing aesthetically and the treatments and staff absolutely perfect. The roof top Indian restaurant is a must visit, the menu and quality A+, staff excellent and listening to the call to prayer as the sunsets was extraordinary. I would highly recommend this hotel, one of my highlights of a very long trip.

Miinukset: There is absolutely nothing I could mention here, this hotel is exquisite in every way.

Plussat: Food was fab maid service were lovely I was in mini suite room was beautiful and area around main pool was stunning On arrival staff were brilliant

Plussat: The Hotel is well situated, Rooms are Clean

Miinukset: The lack of staff and the service provided was a bit poor for a 5 stars Hotel

Plussat: Location is excellent. The Hotel is an historical and very charming Palace few steps from Jma al Fnaa.

Plussat: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Miinukset: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Plussat: From the moment I walked in the door the service was never anything but excellent. My questions were welcomed at every instance, and the receptionists went above and beyond to make sure I had the information I needed to continue my journey safely and comfortably. Fatima, at the front desk, greeted me with a warm smile each time, and even printed off information about train service from Marrakech to my next destination. She also had my key ready for me and remembered my name as soon as I walked through the front dooor to return to my room. The other two gentlemen I met at the front desk for check-in were also very friendly and helpful. A true welcoming feeling. Breakfast was excellent, and the roof terrace/ restaurant provides excellent views of the Mouassine mosque and Atlas Mountains behind. My only regret was not scheduling a massage, due to lack of time. This is truly a five star experience, nothing less. Stay here in Marrakech.

Plussat: Location was fabulous and so was the staff

Miinukset: Breakfast should be improved

Plussat: Many thanks to the greatest staff , both Fatima for their high performance, help and care..

Plussat: Breakfast at the Roofop restaurant; proximity to the souks and Djemaa el-Fna ;helpful and welcoming staff; cleanlinessl; nicely designed and spacious room; Miroccan style bathroom; comfortable large sized bed

Miinukset: Nothing.

Plussat: Hotel with an exceptional design that fits to it's name. Simply "wow"... Very friendly and helpful staff, proper and clean and you get value for money. Don't forget to tip, it helps too. Perfect location to visit the Medina and to start your daily tour through Marakesh. Even if we didn't miss anything and preferred to eat two times at the hotel's restaurant for convenience reasons, listening to the same music every morning and evening might get annoying for some people... bigger variety might help, but this means complaining at a very high level. If you have a little time, book a taxi and visit the "paradis au safran". It's in the south outside of M. and close to the road to the Ourika valley (wear good shoes for visiting!) We'll definitely come back and book this hotel for our next stay in Maroc. Thanks again to the hotel staff and your kindness.

Miinukset: Well, nothing that really matters... See above. Beside this, try to avoid the usual tourist traps...at the end products purchased in the Souks might appear cheap, but at the end there' s no value for money. Taxi services should also be negotiated in advance. If you don't agree, get out and look for another taxi. Don't react aggresive or unfriendly during negotiations, always keep smiling... and you will achieve your goal... Marocans are good in dealing ;-) and like good deals...

Plussat: The experience

Miinukset: Location and timing, August isn't the best time of the year

Plussat: This is the first review I've written for a stay, only because the experience was second to none. From beginning to end, the hotel staff did an incredible job making mine and my friend's first time in Morocco a great experience. Shuttle was a breeze to set up to/from the airport, we were greeted with tea and cookies while our bags were brought up to the room, and we were able to switch rooms (upgrade) to two beds without an extra charge. Everything we needed was accommodated for, and even though it was a boutique hotel, it felt more like a personal bed and breakfast when it came to food. A table was set for us (waiting) on the GORGEOUS rooftop patio for breakfast and dinner, and the food, particularly breakfast (complementary), was perfect for a day spent exploring. The location was only a 5-10 minute walk to all the sights, situated between the market and the Gardens. I am still in disbelief at how much was provided for without even asking. No doubt, I will stay here again when back in Marrakech

Miinukset: I honestly can not think of anything. There was more I wish I could've taken advantage of, like the spa, etc. but that was due to the fact we weren't there long enough! Next time for sure though.

Plussat: This is a WOW experience, we did book a customize tour all around Morocco by Desert Day Tours who offered this Hotel which was amazing itself, the staff were amazing and people here are just great so far! It was our honeymoon and we enjoyed it so much in Morocco and here was one of our places that we stayed in, special thanks to Mohammed from Desert Day Tours who booked this place for us and for the brilliant tour ever! Highly recommended place!

Miinukset: Nothing!

Miinukset: Food was not of 5 star quality. We ate in the restaurant on our first night and was very disappointed . It was extremely over priced and awfull. we had to go into town after to find some food, as we were starving! The breakfast was okay, that's all I can say.

Plussat: Location

Miinukset: Breakfast as limited choice and same each day. No real atmosphere in the sky bar. No windows in the room.

Plussat: We loved this riad! It was a peaceful oasis away from the bustling city. The rooftop is beautiful and perfect for a relaxing sunset drink in the afternoons. I'd definitely stay here again! Location is perfect.

Miinukset: Everything was great!

Plussat: Attention to details , excellent service , many thanks to each one of you, you made our stay one of the best and we will always remember.

Miinukset: Nothing at all.

Plussat: Location Breakfast

Miinukset: There were 2 doubles and 1 twin reserved, At arrival there were only 3 doubles. We asked for at least separate beds in one of them. At dinner we asked again to do it. Eventually they did, but only separated the 2 beds without adding another blanket ad sheet to the other bed!!!??!!!... The dinner was fine but in general the feeling in the end was that we stayed in a RIad that is managed like part-time job. Staff always changing. The rooms were impossible to lock with a key. Anyone could just open them. Something you wouldn´t expect from a 300€ plus stay for one single night

Plussat: Very good location, close to everything, although a bit hard to find the entrance. The interior is nice, rooms are big enough, traditional architecture. Warm welcoming with mint tea, and helpful tips for the stay. They even prepared early breakfast for us.

Miinukset: Should pay more attention to the rooftop terrace, there is big potential in it but they just simply don't use it. The room was very cold, the thick walls push the cold out and a small (and loud) heater wouldn't solve the issue. Even the extra blanket was not enough. Breakfast is sweets only, it would have been nice to have a little bit wider selection.

Plussat: Lovely welcome from Lammia and unexpected mint tea and cake on arrival was a nice touch. Lammia gave us a map and directed us to the local attractions which was much appreciated. Location was great. Lovely breakfast each morning. All the staff were really friendly.

Plussat: The riad is very close to the city centre. The staff is very helpful

Plussat: Perfect location

Miinukset: Sunbeds would have been nice on the roof terrace

Plussat: Great location, close to the busy square but when you enter the riad quiet and peace enclose you. The beds were comfortable there is a/c in the room. The atomosohere is wonderful. Friendly staff.

Miinukset: Breakfast not included in price.

Plussat: We liked the overall appearance and decor, it looked very authentic. The location is great, right near the main square and the souks, the staff were very polite and professional.

Miinukset: We saw a couple of cockroaches in our room and it was pretty noisy in the mornings with birds in the courtyard and the staff cleaning from 7am - I suggest bringing earplugs.

Plussat: the staff is very attentive and friendly. They were ready at any time and helped in all questions. Bravo

Plussat: Very nice and central Riad. Well decorated. Staff very friendly.

Plussat: Very well located, just a couple of minutes from jeema el fna. The Riad is extremely beautiful and well decorated. It really is a oasis in the middle of the confusion of Marrakech. The Room was so clean and fresh, very confortable to be in, as well as the bathroom. Also, breakfast was great. And the staff were 5*. I'll definitely come back.

Miinukset: There's nothing i didnt like to be honest.

Plussat: Good staff, welcoming and helpful. The people that work at the Riad make it an amazing experience....the hospitality and professionalism. Thank you to all the staff that work at the Riad

Plussat: Standard buffet breakfast. Served my vegetarian requirements.

Miinukset: Only issue is when it gets busy sometimes wait staff are dealing with too many people and some things get forgotten.

Plussat: Lady at front door was very welcoming and nice. Porters were very helpful

Miinukset: Not enough privacy during hammam

Plussat: Very friendly staff

Miinukset: Noisy neighbors

Plussat: I loved everything about this place the staff were incredible and attentive

Miinukset: Nothing I liked it all

Plussat: The Egyptian manager was excellent excellent we would like to thank him a lot

Miinukset: . I did not the Moroccan ladies of the receptionist with black dress and short skirt she come front of my husband and start to look very weird to him .. I didn't like that unrespectable way ? Front of me

Plussat: Everything was above the expectations

Plussat: Amazing place made even more beautiful by the awesome staff. My son was hospitalised due to eating a burger from another establishment. The staff at the Savoy went above and beyond their roles to provide us with the very best of help and advice at this difficult time. From the amazing support from Murad (the guest reception) and Abdou - the front of house manager in booking us extra rooms for a further few days and making the process stress free and then the folks in the Restaurant (Hamza and Kaoutar to mention a few) who helped provide us with fresh mint and other requests to help my son get better. I could'nt have wished for a better team at this difficult time. On a separate note, the breakfast selection is huge and the food is clean and fresh. The hotel rooms and the bathrooms are nice and clean. Will certainly be using the Savoy when visitng Marrakech again.

Plussat: Huikean hyvä aamiainen, joskin samanlainen koko viikon. Paljon vaihtoehtoja! Allas-alue upea ja rauhallinen. Lämmitetty allas olisi toki mukava vielä ainakin maaliskuussa. Kuntosali oli myös upouusi. Kätevä pääsy omasta ovesta myös kauppakeskukseen. Great breakfast service and pool area. Although the water pretty cold still in March. Gym was new and the the overall atmosphere really relaxing in the hotel area. The shower at the room was nice! Easy access to the shopping mall and many restaurants near. Walking distance to the Medina.

Miinukset: Liikenteen ja kaupustelun kanssa saa olla vähän tarkkana. Spa-mies oli hotellillakin vähän innokas myymään. Joskin hyvä sijainti, jossei halua majailla ihan siellä hektisimmillä seuduilla. Hinnat halvemmat hotellin ulkopuolella muttei nyt mitään mahdottomia sisälläkään. Laukkuja vähän tsekataan sisään tullessa, mutta ei ikinä evätty mtn meiltä. Spa-setit ja sisäaltaat suht tyyriitä. The traffic is pretty hectic in Marrakech. Off course its not the hotels fault but be aware. Spa treatments seemed pretty expensive, so we didn't test those. We had some small lacking in room like no bathrobes and empty mini bar. But overall the service was in excellent level.

Plussat: Location

Miinukset: Very poor service , Unprofessional Staff Specially the Manager and the Reception Staff , Very Slow Service and if you wanna cal room service or housekeeping it will take you ages till they answer and ages till they come !!! The Staff at the pool area is unprofessional and slow and Careless . All in All not Recommended at All specially for people expecting a 5 stars hotel Services .

Plussat: The location and staff they was helpful

Miinukset: The facility as AC WAS NOT COLD As well the mini bar

Plussat: We liked the huge pool and the friendly stuff! Everyone was so kind and helpful with us.

Miinukset: We did not like the fact that we asked Savoy for a camel ride ( at the kiosk inside the hotel, where you book the activities ) and they did not mention it was a Group camel ride! We booked for 2 persons ( me and my husband ) and they never asked us if we wanted 6 more people with us. As a result, we had a delay of 40 minutes in the morning, even though we had booked for a specific hour the previous day. Furthermore, after a lot of wait in a minibus (waiting for 6 more people to get down from OTHER hotels) after talking with the other guys, we realized that they had paid less than us. We paid 1000 DH and the place they sent us was the worst ever. Camels tied very strictly ( as it was a group tour and they had not freedom ), guides who were hitting the camels to get up or sit even with lashes, and the worst thing of all, cockroaches in the one and only bathroom in the Palmerie. Please be more careful as concerning Where you send your customers. The last thing we did not like is that the woman in the entrance is not polite at all. She was checking our bags to enter the hotel we paid for? And even opened our bag to check because the Laptop was inside the bag? Not cool at all, we come to a hotel to relax, not to pass "airport" controls every time we come in.

Plussat: Good location near mall and lots of restaurants. Clean hotel with friendly staff. Nice clean pools.

Miinukset: Even though my booking stated including city tax, they charged me extra for taxes. So, booking.com price is not the final price for the rooms when states including city taxes!!