Marrakech hotellit lähellä Bahia Palace

Plussat: Great breakfast, Staff is supernice and the hotel is a place of peace right in the middle of this great city.

Plussat: Location, facilities, service, spa, many restaurants and great room.

Miinukset: High end prices, but the quality was great.

Plussat: Different restaurants, breakfast buffet , proximity to market place .

Miinukset: Not having coffee maker in room . Had to request an iron too.

Plussat: Great staff, very clean, amazing pool, good restaurants, friendly calm vibe, location ideal for walking to the main square etc.

Miinukset: Bed seemed slightly uncomfortable, but probably was just me

Plussat: Best Localization. Good Breakfast served in a nice area. Great Room, although it was an upgrade. Nice staff.

Miinukset: A cockroach in the first night, luckily it was the only one we saw during all the stay, but it was not nice. Some constructions works in the rooftop pool. Pools with water very cold. Not clean as a 5 star hotel should be, and some little maintenance issues like light switches not working properly.

Plussat: Everything excellent at an affordable price for a so luxury place!

Plussat: This property is exquisite, lavish and excellent in every way. Centrally located, with only a very short two minute stroll to the Square. I felt as though I was in a haven, the serenity within the hotel is perfection. This is one hotel I didn't want to leave. The spa I would rate as 10/10 absolutely amazing aesthetically and the treatments and staff absolutely perfect. The roof top Indian restaurant is a must visit, the menu and quality A+, staff excellent and listening to the call to prayer as the sunsets was extraordinary. I would highly recommend this hotel, one of my highlights of a very long trip.

Miinukset: There is absolutely nothing I could mention here, this hotel is exquisite in every way.

Plussat: Food was fab maid service were lovely I was in mini suite room was beautiful and area around main pool was stunning On arrival staff were brilliant

Plussat: The Hotel is well situated, Rooms are Clean

Miinukset: The lack of staff and the service provided was a bit poor for a 5 stars Hotel

Plussat: Location is excellent. The Hotel is an historical and very charming Palace few steps from Jma al Fnaa.

Plussat: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect

Miinukset: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.

Plussat: Highly recommend staying in a Junior Suite at the Es Saadi Palace. Large studio-like apartment style rooms with a walk in robe and his hers bathroom set up with spa. When booking with the Palace you also get access to the gym and indoor pool / sauna. Buffet breakfast is just as amazing - make wait staff working 18 - 21 May remembered our morning hot chocolate and tea orders. Please pass on our thank you to the wait staff, they made us feel at home.

Miinukset: Nothing - everything was perfection.

Plussat: Great location and very good selection of food. Special gluten free bar. Quality of food could be tasted on every bite. Definetely worth doing again. We had booked our stay with breakfast only and still took advantage of their great restaurants on various occasions. Same good food at the pool bar.

Miinukset: We had nothing to complain about.

Plussat: Staff and facilities

Miinukset: Restaurant / No Coffee Shop

Plussat: Garden and huge swimming pool Breakfast staff very nice and accommodating Dinner restaurant was excellent

Miinukset: Hotel Staff- receptionists and Consierge-the worst service ever Arrogant and not knowledgeable to say at least. They weren’t capable of booking us a dinner for 3days, at the end we end up booking all dinners by ourselves Reception does speak poor English, and even French is not great(!) my husband is French and he had a hard time to make himself understood You have to repeat several times your request before it will be done. We have asked to speak to general manager about it, however we were dismissed for 4days! It just shows how badly managed this place is! We will never be back

Plussat: Very polite staff, clean and pleasant We were looked after well throughout our stay

Miinukset: Nothing to comment

Plussat: Everything basically - lovely attentive staff, beautiful rooms, gardens and surroundings, nice breakfast, great Spa offerings and facilities. Service with a smile. Also liked the complimentary airport transfer. Overall a great experience and nice relaxing couple of days.

Miinukset: Nothing really - it was to my expectation or more. Yes it was expensive, but i did not find it disappointing in what I would expect of a similarily priced Hotel.

Plussat: We stayed 1 night at bule villa, the villa was great and the breakfasts very yummy.

Plussat: Highly recommended if you are in Marrakech!

Plussat: Excellent hotel. Very friendly staff. Superb 100 metre swimming pool - ideal for serious swimmers like me! The duplex room was very spacious and well equipped. The wi-fi worked very well all over the hotel. I'm definitely going back.

Miinukset: The in-house restaurants are disappointing, but there are so many other places to eat within walking distance that it doesn't really matter.

Plussat: The atmosphere in the hotel was breathtaking - and a refuge from the city

Plussat: Location near souks and the hivernage area where all the restaurants and nightclubs are

Plussat: Lovely hotel, friendly staff and far enough away from the Médina to have the relaxing feel yet still walkable distance.

Plussat: When we arrived at the hotel, we were impressed by how nice we were greeted and how attentive the staff were to the children travelling with, a group of 13 people. Staff was very quick to respond to our queries/questions/requests, we had plenty of water/soda provided to us; and most importantly, the villa was very clean and tidy. It was more than what we could ask for. Staying in a 4 bedroom villa, we were also impressed by how clean the pool was - children were all very happy. Breakfast was really tasty too, with a lot of choices for the adults as well as cereal and pastries selection for the children Couldn’t praise the hotel enough - especially when they bargained for us for the horse ride and cars. It was really really good - a definite stay again for us!

Miinukset: Nothing

Plussat: The hotel restaurant had a fantastic dinner menu. The food was superb.

Miinukset: Drink prices are very high. £4.5 for a Coke and £6.5 for a local beer seems high.

Plussat: The 4 bed villa which we paid £3500 for 5 nights was pretty decent. Although at this price in Africa you would expect as such wouldn’t you ? We normally holiday as a 7 in Abu Dhabi or Dhabi .. I think we will revert going forward.

Miinukset: Everything else didn’t live up to the price tag. - the do not disturb sign is just ignored and on 4 occasions we found staff just entering the property within seconds of ringing the door bell. - the concierge desk staff were simply the most horrendous people I have ever met. I was told a seven seat taxi is not an option in Morocco unless we paid the hotel 700 Dirhams. Around £60... I went onto trip adviser and booked a small coach for £16! - also told by concierge that we must have a tour guide for the markets and it would cost €40 ! I mean come on. In Africa?! - 4 of the seven of us left with tummy upsets. - our kids were told to leave the swimming pool on the last day because they were wearing t shirts in pool- which they were only doing because it was 40 degrees and our sun cream had run out and the hotel didn’t sell anything higher than factor 20 (at a price of €20 a bottle!) - literally nothing to do in Marrakech for kids - no food options in the hotel other than one high end low choice high cost option. - every bottle of water provided is chargeable. When it’s 40 degrees and you are paying £2 for 500ml it starts to become annoying. I have no problem with the price of good value but this hotel simply tried to take a large % on everything at every occasion. This is without the decency of normal smiley helpful service. It constantly felt that anything that was asked of them was a hardship. This is not how i intend to spend our hard earned money. Particularly when we already invested £3.5k on a room for 5 nights. To sum it up. Disappointing.

Plussat: The hotel has a great location, with all desired facilities onsite — large pool, restaurant and bar, and gym. A great launching point for exploring the Medina.

Plussat: Great location. Great staff. Nice pool.

Miinukset: The restaurant is ok. Better food options around the hotel.

Plussat: There was nothing not outstanding !

Miinukset: Nothing

Plussat: Great location for a luxury hotel with all the facilities. Amazing customer service from the beginning to end, including an unexpected upgrade. Hospitality was stellar. Facilities were stellar.

Miinukset: Some of the bathrooms in the ryad we stayed in had a strong sewage smell. While we loved the private pool, it was not heated- good for the hot sunny days, but made too cold for night.

Plussat: First of all, both Jammal and Zakkaria are two fantastic guys! They will help you with everything you need! The Riad is near the main square (Jamaa el Fna, 10-12 min walking) and the facilities exceeded our expectations, specially the main roof. Finally, breakfast is astonishing! Perfect to charge you batteries and spend the day in one of the most surpising cities all over the world. Thanks for all my friends.

Plussat: The night staff was incredibly kind and helpful. Good value for money. Clean and comfortable rooms, only 15min walking or less to main square.

Plussat: Staff was absolutely lovely and helpful.

Plussat: The Riad has a good location, the breakfast it´s quite good and the rooftop is very nice for a night in, with a nice sunset view. The lunch area has a nice decoration and the team is always ready to help with whatever the guests need.

Miinukset: Check-in was completely turbulent. We booked a room with two separate beds and AC, and they put us in a room with just one bed and no AC or window. The room was a complete oven. We declinedstaying there and they put us in another room. To our surprise the other room had dirty sheets, it wasn´t ready for it. We asked for clean ones, and they didn´t bring the right ones, just those that you put over the matress. In the following day, they offered us a new room, in good conditions.

Plussat: Very good hotel clean and friendly Stuff especially Jamal elaatar and zakaria chafi with their smile and best services

Plussat: Location

Miinukset: Breakfast a little light on

Plussat: Absolutely beautiful and with a lovely roof top terrace. It was only a 10 min walk to the market and other sights. The staff was incredibly helpful and answered all our questions.

Plussat: The employees were the best specially the guard at night

Miinukset: Everything but specially the human treatment

Plussat: The hotel was very clean and comfortable, staff were extra friendly and helpful. The terrace of the hotel was especially beautiful.

Miinukset: The breakfast was very minimal, not enough in my opinion. We had some pastries, yogurt and jam. I would have loved some more healthy/fresh options.

Plussat: The staff were friendly, polite and accommodating. Nothing was too much trouble for them. Would very much recommend this as a good place to stay in the Medina.

Plussat: The staff

Plussat: I really like room- location and hotel atmosphere

Miinukset: Spa and room services

Plussat: The staff was amazing! Everyone is doing his best to make you happy! Food is good. Location is perfect. The view from the rooftop terrasse is breathtaking and the swimming pool is warm

Miinukset: The design is modern but quiet dark for me in our room. Some rooms are better. There was works for electricity problem during our stay. We have to ask for hairdryer and iron each time. Better each room to have its equipment

Plussat: The Location. The Style. The spa. The internet connection speed. The staff.

Plussat: Location

Miinukset: -sold as 5 star hotel but isn’t a one really -hand towels missing 3 times!! -reception staff weren’t as helpful and referred you to someone else when questioned asked. -No consistently whatsoever in the service. When taking orders at hotel roof bar or breakfast least one item was forgotten and you had to mention it again and again. -no value for money

Plussat: We visited the hotel during Ramadan, which is a very good period, we appreciated the warm welcome from Idriss the Hotel’s driver who was our first contact with Morocco very well wishing and kind. Belinda at our arrival and during our stay was very friendly and suggested activities, The hotel location was perfect at foot steps from everything. We also enjoyed the SPA, the roof top restaurant & bar with a wonderful view, and the first time you see the breakfast buffet you’ll be astonished. We appreciated that the Hamman and gym access were included, I would recommend having a gommage and a massage at the SPA they were very professional, the hotel propose also, different restaurants, I will recommend the Jouhara restaurant, that has nice ambiance and discover the menu from a passionate Chef. Globally a Nice team of professionals. Congrats

Plussat: Good location and nice buildings

Miinukset: Slightly to dark

Plussat: The facilities and location are excellent. The rooms are big and clean. The staff were very friendly and helpful, especially Belinda the manager.

Miinukset: The rooms are dark and need more lights. The WiFi was not so good.

Plussat: The facilities were great...the room was super comfy and the pools were awesome..

Miinukset: The food was so expensive wasn't worth eating in especially breakfast was like 25 bucks a person..even after booking breakfast included with my reservation they told my mom she had to pay..Also apparently there was a high profile guest, some Saudi prince I suppose there and they diverted all the air-conditioning to his rooms...which is messed up...and not fair. I don't care if he's a prince were all humans and guests at the hotel...air conditioning should be for everyone!! Especially in a desert city! But other than that..the staff were supper attentive and professional.

Plussat: As soon as you walk in you’re introduced to this grand lobby with portraits of iconic figures and Moroccan design. It’s open plan makes the hotel easy to navigate so no worries of getting lost. The rooftop bar with views of the city is also a bonus

Miinukset: Some areas of the hotel are quite dark but it added to the design making it easy to relax at night

Plussat: Kattoterassi ja uima-allas

Miinukset: Ravintolat olivat keskinkertaisia

Plussat: Location and decoration

Miinukset: Waited for hairdryer nearly for one hour...called the recepcion many times