San Diego hotellit Kearny Mesa/Serra Mesa

Plussat: Parking in relation to the room

Miinukset: Hotel check in clerk was unorganized

Plussat: Cottage style residences instead of regular hotel set up

Miinukset: Parking for My side of the hotel is shared.

Plussat: The towels...soft/good quality.

Miinukset: The floor (carpet) is DISGUSTING. The bottom of my feet are black from just walking around the room. Plus the tubs are clogged. Showing in standing water.

Plussat: Check in is easy.

Miinukset: No. It was all good.

Plussat: Room

Miinukset: It was all good

Plussat: Location was great. Hotel grounds were quiet.

Miinukset: first room I checked into the bathroom had not been cleaned, wet dirty towels on toilet seat, bathtub filthy. Took a bit to get me into second room, two phone calls to front desk. Layout of room poor, ran into sofa coming into room, also sofa too close to TV and sofa not comfortable at all. Hot water for tea near front desk was lukewarm.

Plussat: Nice spacious room

Miinukset: None

Plussat: The room was big and clean. Quiet area and a good breakfast.

Plussat: The rooms were spacious and have fridge, stove, microwave. Free breakfast, free parking

Miinukset: The hotel needs more security, anyone can just come in. Alot of people up late and being loud

Plussat: Great experience ! We choose the suit which comes with 2 rooms , one downstairs and one upstairs it was amazing . Breakfast is included and it was very good .. we will be back again

Plussat: The room was great for a family with kids. It had lots of room and 2 bathrooms. Breakfast was great the 1st day.

Miinukset: Closer to the beach. The office more centered on the property it's a long walk from the back of the property. The parking spaces need to be larger but especially longer. We drive trucks and SUVs. Almost the entire bed of our truck stuck out into the driveway.

Plussat: clean rooms

Miinukset: squeaking bed.

Plussat: Room super clean

Miinukset: No

Plussat: The only thing that I liked is the room being clean and that’s it.

Miinukset: First, it is not worth at all to spend a single penny just to have a room with a door doesn’t close firmly by itself unless you close it. Second, I told whoever works in the check in desk to send me a housekeeper after I leave and when I got back at night I found my room to be the same. Right beside my room there was a kid crying to the point which was so annoying and not to blame the kid but the hotel for not making rooms for family with kids in a different section

Miinukset: The conform found by my son next to the bed

Miinukset: Unexpected parking fee, uncommon for a hotel in a residential area

Plussat: The Lobby.

Miinukset: The way the manager talked to me. His customer service could have been better. I understand his straight forward of saying it was booking.com falt and or me. He could have found a different way of saying it. I know what I booked and this was not the room. I booked a suite and only got a regular room.

Plussat: The staff were super friendly and helpful. They always had a smile.

Miinukset: Not enough hooks or towel racks in the room. Pillows were too fluffy. No continental breakfast like other Hilton garden inns.

Plussat: Modern stylish clean feel

Miinukset: The walls are so thin we didn’t sleep the whole night. We arrived around 9pm with the intention to go straight to sleep. Unfortunately my whole family were unable to sleep the people next door didn’t go to sleep until 5am. We could hear their whole conversations with their kids and they were on multiple devices watching different shows. We notified the front desk staff and they sent over security around 1am but that didn’t cut it. They didn’t go to sleep until 5am. And we had to wake up at 8am to get our day started. My whole family felt tired and sleepy.

Plussat: The second room was bigger and had balcony also the food they set in was nice the water in lobby is refreshing the guy at front desk was amazing sheesh im trying to recall his name sorry

Miinukset: The first room was not what the picture was at so we switched moved down to floor 2 so much noise jack and the box out the window trucks loading at 5 am elevator is gonna fall and break and the parking sucks for 18 bucks park on the street in back pool was cold and i smashed my finger on the broken chair hot tub jets dont work also they give your number out so people are calling you to book another room like can i enjoy my stay or not the can i take your order from Jack in the box was what woke me up and the freeway is so loud

Plussat: CLOSE TO SDSU STADIUM

Miinukset: NO FREE BREAKFAST FOR 200 NIGHT ROOM

Plussat: The room and bathroom were really clean

Miinukset: The sheets didn’t seem too clean. There was a stain on the sheets. I would have like to have seen a smart tv to be able to stream Netflix

Plussat: Great rooms, nice bar with great room service food.

Miinukset: Had no hot water the morning I checked out. Had to take an ice cold shower...that was more than a little lousy.

Plussat: Location was good. Easy to find.

Miinukset: Room was hot as well as hallways. Asked to have a/c checked but never happened.

Plussat: Clean room ,peaceful enviroment

Miinukset: I do not have anything i did not like.

Plussat: Everything was Close By...Easy to Go Around San Diego! Jessica was Sweet and Helpful, Check Out was Fast! Check in Girls Were Friendly!

Miinukset: First Night Was Perfect! Second Night Different Story! White Party Guests Were Rowdy people...Kids Running Around, 11pm to 1230am..Banging Around, Adults Very...Loud, till After 330am...Not Respectful to Other Guest, Trying To Sleep For Long Drive To Las Vegas & Elsewhere! Disappointed...

Plussat: I really liked that it was near everything that we wanted to do. It was the perfect location

Miinukset: Once we arrived to the hotel, we were placed in a room that I did not book and was told that its because we booked through a third party which is unacceptable. Also, the a/c did not work in the room and woke up full of sweat. Thankfully, I was placed in the room I originally booked the next morning.

Plussat: Good sized room with nice amenities.

Miinukset: Breakfast is overpriced.

Plussat: The amma event

Miinukset: The front desk staff was rude right when we walked into the building. They claimed not to have our reservation & told us to call booking without trying to help find our reservation. After finding our reservation we walked into a smelly dirty room with holes in our sheets. The picture on booking didn’t accurately describe the room. After calling the front desk for new sheets & waiting almost 2 hours they never came. We had to go down and get them. Staff was unwelcoming and dismissive. Bathroom was dirty and pillows were lumpy. Not the family vacation we expected to have. No relaxation had.

Plussat: Location

Miinukset: It was dirty we moved a chair to eat and there was food under it from someone else who stayed there. There was hair on the bathroom floor from previous guest . They allowed a live band to play until after midnight and a party to continue until after 3:45 am . We had our grandson with us and it did not make for a very good nights sleep.

Miinukset: That the first room we had the bed was very hard! I have a bad back and couldn’t sleep. I had stayed there twice before and didn’t have a problem. But they were nice enough to accommodate us in a different room and it was a lot more comfortable. Special thanks to Cynthia for going out of her way to make sure we were in a comfortable bed.

Plussat: Cleanliness

Miinukset: The atriums in each of the wings of the hotel were very large and empty and a little scary.

Plussat: The property was large and was central to a lot of shopping, restaurants, and tourists spots.

Miinukset: N/A

Plussat: Nice hotel. Huge common spaces. Safe. Has a restaurant and bar. They do charge for parking.

Plussat: Nothing

Miinukset: Maid staff was extremely lazy. She asked me to initial that she cleaned my room when all she provided me was some lotion, soap and coffee. Got charged $15 per night for parking. Refused to check me until 3pm. I showed up at 2:05pm.

Plussat: The best thing about this hotel was it's pool. The pool area was nice and clean. The pool was large but had a nice shallow area which was great for the kiddos to play in.

Miinukset: Beds are small, blankets dirty and a bit tattered, floor wasn't clean, mirrors were dirty (you can tell they haven't been wiped because when the bathroom gets steamy you can see messages on the mirrors from previous ppl who have stayed there), rude st