San Diego hotellit Rancho Bernardo

Plussat: Totally Disappointed Overall BUT the Beds were very comfortable.

Miinukset: The staff was rude all of them except the maintenance worker. He was very nice.

Plussat: We really enjoyed our stay at RB Inn. It is a relaxing resort that makes a great short vacation destination for families. I loved their text message system. I used it to ask my questions from front desk and to ask for room service. They were very quick to response. Cafe was great for a quick bite and coffee in the morning. I wish we had discovered it earlier.

Plussat: Everything was good, staff from desk was very helpful and for the guest service.thankyou again

Miinukset: We arranged an early check-in in advance because we were traveling with an infant. The hotel confirmed it a month in advance, but when we arrived, our room wasn’t ready. We had to scramble and it wasn’t ready until 3 pm. I wish the hotel would have let us know in advance that “confirmed” didn’t mean confirmed. We would have canceled and stayed somewhere else. For paying luxury prices, I was very underwhelmed by the staff overall. Food poolside took an hour from ordering, only to have the server come and tell us one is the two things (premade) wasn’t available. It was disappointment after disappointment.

Plussat: Nice room but walk up and no elevator Very crowded parking Lots of add on fees

Plussat: The pools and jacuzzis

Miinukset: $60/day for parking and guest service fees was excessive.

Plussat: We loved how big it was and beautiful. They made my daughter birthday extra special, with the balloons and cupcake and cookies!

Plussat: Everything. Great service and staff. Food delicious. Golf course view perfect. High recommendations

Miinukset: Nothing

Plussat: It was lovely golf course setting. Very nice staff. Very welcoming. I liked the texts prior to arrival asking about preferences as well as during stay. The brunch buffet was average but adequate, and bar area still has retro country club feel. Overall very nice place to get a round or two of golf or just relax over weekend.

Plussat: The location

Miinukset: Everything. A kid pooped in the pool and they didn’t clean it. I obviously had to take my kids out of the water. The food was horrible. The beds were uncomfortable. Our room wasn’t ready at check-in time.

Plussat: Beautiful surroundings, safe, and quiet. Staff was very helpful and cheerful. Room amenities were wonderful, 2 bathroom areas for personal preparation; the room with professional, lovely decor. Outstanding staffing for assistance made staying very smooth.

Miinukset: Our room's air circulation system seemed to not work appropriately.

Plussat: Nice staff, lovely rooms, good food at the restaurants, excellent location with better weather than that at the coast.. We have stayed here several times previously and like it very much.

Miinukset: We have traveled all over the world and have never seen a hotel charge the way this hotel did. Each individual charge we made was charged separately to my credit card during the three days we were there. Then at the end, they reversed all the charges and charged us the net after the deposit we made six months before our visit. Quite annoying to continually get notices from my credit card company for every charge at a hotel. Also, even though I noticed double charges for parking and mentioned it to the front desk the day before we left, when we checked out, the double parking charges were still on the bill.

Plussat: Good breakfast buffet selection, even had veggie sausage which I usually don't find. Very reasonable price. Comfortable beds, large room.

Plussat: The room was nice bed was very comfy sheets and blanket as well very spacious and breakfast was pretty good didn't stay long enough to enjoy the pool or the exercise room but maybe next time although they both looked great

Miinukset: Everything was good nothing really negative to comment about

Plussat: Room was beautiful. Bed clean and comfortable. Had to leave due to problems at home and the people were understanding and helpful.

Miinukset: Went to use jacuzzi but the children had taken over.

Plussat: It was clean

Plussat: Nice pleasant setting

Miinukset: The room we had was 518 very private quite and nice

Plussat: quiet

Miinukset: location too far from san diego

Plussat: Staff and restaurant.. and cleaning sevice

Miinukset: Has a bit of a motel feel for the rooms facing the outside... but liked there were options with a snack area in lobby, cookies when you check in, and restaurant food and staff were great.

Plussat: The staff and the way the room looked

Miinukset: The fact that they didn’t state that there is $150 hold fee on my. On my card prior to check in

Plussat: The location was great.

Miinukset: Need another elevator.

Plussat: Room is big and clean.

Miinukset: Internet is very slow, and no microwave in the room

Plussat: The lobby

Miinukset: The room

Plussat: The room was very big and nice loved it.

Plussat: Nice location, staff is friendly. Complimentary breakfast, & clean

Miinukset: Could be more updated.

Plussat: Great location, close to many restaurants and shopping, including a 24 he Walmart. Stopped Midway on our trip to San Diego.

Miinukset: Parking lot was kind of dark. Music in lobby was loud, but requested a room away from the front and he granted it;

Miinukset: The Bed was to hard we felt that it was really uncomfortable to sleep on are backs started to hurt and my ribs were hurting as well but othere then that it was A nice place

Plussat: Nice clean room with comfortable bed.

Miinukset: I checked in late after a wedding reception and the staff was wonderful!

Plussat: Location, location, location.

Miinukset: All good

Miinukset: We had noise commotion most of the night Saturday and we had to make multiple calls to the front desk and each time nothing was done.We were told a refund would be given to us for the inconvenience and hilton honor points none of which were given to us.

Plussat: Very friendly but slightly confusing options. A la Carte vs Buffet was not that clear.

Miinukset: Liked it all. Just better clariity of choices.

Plussat: Nice property.eveyone was very friendly, could use a little face lift but every thing was nice and clean

Miinukset: Dard woods in rooms and dark carpet

Plussat: The coffee in the lobby,no

Miinukset: Breakfast buffet is expensive,

Plussat: Customer service

Plussat: We did run into a bit of a problem when checking in but they fixed it and we left happy

Plussat: Location and food places to eat around location

Miinukset: Staff was rude and I didn’t get a double bed that I booked and paid for Also hotel charged my debit card the first night instead of at check out