San Diego hotellit Downtown San Diego

Miinukset: Shower pressure was horrible.

Plussat: Staff was very friendly, valet service was quick and the hotel was clean.

Plussat: Todos los empleados incluyendo los de mantenimiento fueron muy amables.

Miinukset: Para ir al estacionamiento hay que salir fuera del Hotel y tomar otro acensor. El costo del estacionamiento es muy alto.

Plussat: Everything was great, walking distance to Little Italy, the bay, and so much more!

Plussat: Excellent location, airport shuttle, close to public transportation, breakfast included

Miinukset: Parking fee

Plussat: Great location, very clean and comfortable. I would stay there again.

Plussat: The included breakfast as well as the shuttle to and from the airport

Plussat: Typical BW facilities that are dependable. Great location. Ten minutes drive from airport and zoo. Easy walking to many downtown, bayside activities and restaurants.

Miinukset: Toilet not very effective at flushing waste. Breakfast choices somewhat limited compar s to some other BW’s.

Plussat: There is a free shuttle to/from the airport. Each room contains a refrigerator, microwave, coffeemaker, safe, hair dryer, and iron. I was given a voucher for free breakfast buffet in the attached restaurant and the staff kept it well-stocked, even when it was nearly time to end the buffet. I flew in early and the hotel let me check in early without charging an extra fee.

Miinukset: There were several issues with the condition of the room. The refrigerator, TV, microwave, and lamp were all broken. I attempted to restart the fridge and the TV by unplugging from surge protector and plugging directly into socket, trying different sockets, etc. but was unable to get them going again. A very nice maintenance man did some trouble-shooting and was able to get them working with a bit of effort. The switch on the lamp was bent, loose, and shorted out. Cleanliness was also a problem, maybe because of my early check-in. A used towel was stuffed under the safe in the closet. One bar of soap in the bathroom had gotten wet and was unusable. There was a curly hair on the bathroom counter. There was no lotion. Overall, the experience was NOT what I expected from a $200 per night hotel and I do not recommend it.

Plussat: Loved the location. It was within walking distance to the star of India ship.

Miinukset: The wall beside one of the beds in the room was filthy.

Plussat: Even though the hotel was unconstruction, it had great service. Good room for a good price. We only stayed for one night and everything was great. No complains about anything. Highly recommended this hotel its rest the pier and has good restaurants near as well.

Plussat: The hotel is conveniently located in downtown San Diego. It was spotless. The breakfast was actually served next door, and it was delicious!

Miinukset: They didn’t have a shuttle driver available when we arrived at the airport. However, we were told to take a cab, get a receipt, and they would reimburse me, which they did as soon as I checked in.

Plussat: The view from the balcony was a direct line to the waterfront and the Star of India. The room was very clean. Breakfast is provided at the attached restaurant which is a nice facility. Transportation is provided to and from the airport and to the cruise ship terminal. The location is convenient to walk to Seaport Village, Little Italy, local bus line, the zoo, Gaslamp district, multiple other restaurants, as well as pharmacies and shopping. There is no need for a car.

Miinukset: The lobby area is being remodeled and I knew that when I booked. It was a little dusty, but not inconvenient in any way. However, although the rooms are very clean, the furniture, wall coverings, and carpet are looking a little tired and worn out and in my opinion, these are the areas which should be updated.

Plussat: location , friendly

Miinukset: construction, unable to find my reservation for quite sometime. not in the system and had to go to main office to get it cleared up

Plussat: It was close to the water. Very comfortable. Remodeling so it will even be better when that is completed.

Plussat: Localization is good. It is a good relatioon cost/benefits.The room is nice.

Miinukset: Lobby could be pretier!

Plussat: The staff was very professional and friendly

Miinukset: The amtrak train was quite annoying blasting its horn all night

Plussat: The price is reasonable and the location is excellent. The rooms are spacious. However, the soundproofing of the walls is suboptimal.

Miinukset: I found the restaurant and the breakfast menu mediocre.

Plussat: enjoyed the breakfast and the comfort of the room. Very clean and the maid service was excellent

Miinukset: everything was fine

Plussat: close to the convention center at an affordable price

Miinukset: the loud train honking

Plussat: Very comfortable beds. Easy to check in and out. The location of the hotel is good.

Miinukset: The breakfast. The pool was in shadow all day.

Plussat: Convenient location, staff very accomodating, room very spacious and clean.

Plussat: Broad-band access (no fee) very appealing

Miinukset: Rather feeble in-room dining menu.

Plussat: The staff was ausome.

Miinukset: early checkin not allowed

Plussat: It was conviniently located in downtown, not too far from the main attractions that we went to see in S.D. Great price for the area. Very Clean. Continental breakfast which was included daily was ok.

Miinukset: Parking was not the greatest for having to pay. The elevators did take forever in the lobby. Other than that nothing to complain about.

Plussat: The lobby is beautiful and very current in it’s styling. The staff was wonderful, very quick to respond and extremely helpful. I absolutely loved how dog friendly the hotel is and how, compared to other comparable hotels, the one time charge was surprisingly low. It was lovely to be able to bring our two small dogs on our vacation.

Miinukset: The air conditioning seemed to be rather old and was positioned in the far left corner of the room in the wall. There was only one vent and only went down to 65°. Although that seems low, it felt more like 69° or 70°. For such a small room the air-conditioning still didn’t seem to do the job well. As far as the location it was suitably placed around areas of interest such as restaurants and bars. But it was also adjacent to a courthouse and jail. Although I did not feel unsafe in the least, it did mean we heard sirens all throughout the day and night. I think it would help to have double pained windows to minimize the noise. When seeing pictures online one of the biggest reasons we decided to book the hotel was the rooftop bar and restaurant. As our vacation was to celebrate my 34th birthday, we thought that that might be a great place to have a nice dinner. Unfortunately, we stayed at a time when they had odd hours and were not open much of the time we stayed which was disappointing. The parking was outrageous at $48 a night.

Plussat: Great view of downtown SD skyline

Miinukset: The service was sub-par. Since they don't have electrical kettles in the room, we ordered some hot water for tea. After 30 minutes and several more phone calls, nothing showed up, even the operator told us she called house keeping several times. We had to give up and find a cafe nearby. The room was not as clean as the Sheraton we stayed at previous night. There are old coffee stains on the carpet, rust marks in the shower. The hot water actually ran out when I took a shower, first time ever at a 4-star hotel. The front desk wasn't that helpful either, keep referring to a printout when asked for recommendations, not exactly concierge level of knowledge of the city as one would expect at a nice hotel.

Plussat: Complimentary daily coffee and bottle of water, WiFi worked perfect and the attention of the the staff was sublime.

Miinukset: The room was clean and comfortable but very small. If was very noisy each morning and due to the location there are homeless people everywhere. The smell of urine is prevalent on the streets as you walk around and are constantly accosted for money. The roof top bar is very expensive and in need of a remodel. This is an extremely over priced hotel in a poor location that would be average at half the price.

Plussat: The stay was great. From pulling up to pulling away. Staff is friendly and genuine. Room is quaint, yet stylish. Room service is quick to serve. Nothing easier than having everything go perfect.

Plussat: Location was great... restrooms were clean. Had a great business feel to it.

Miinukset: The TV kept freezing and I would have to restart it. The TV was laggy. Maybe because of the WiFi or the tv itself

Plussat: The location was great downtown and close to many things. The price was great as well.

Miinukset: I didn’t like that I had to call for housekeeping after being gone all day. They either forgot my room or got backed up really bad but never notified me. Also my tub kept dripping and light was burned out in the room.

Plussat: Super clean, friendly staff

Plussat: Service was excellent. Staff is very friendly and responsive to all needs.

Miinukset: No refrigerator in the rooms.

Plussat: The room was absolutely nothing special, a motel quality at best. There was no refrigerator, but they did provide a six ounce bottle of their brand water for two guest. We also had leaky shower faucet, I supposed designed for ambient noises to help us sleep. We paid $340 a night for the room, however internet was not included and upon arriving, discovered the parking described on the website, would cost us $47 per night. The city view described from our room, was a very tall adjacent building.

Miinukset: San Diego! Great city, but research your hotel carefully. There are lots of nonsense outfits like The Renaissance waiting to take your money for garbage service!

Plussat: The ambiance was very nice!

Miinukset: The parking was very expensive 45.00 a day.

Plussat: Everything

Miinukset: Nothing

Plussat: this Hotel is on nice area, walk distance to Midway museum & seaport Village, very convenience & we will definitely come back again for vacation!

Plussat: The bed was so comfortable!

Miinukset: I asked about getting a package delivered and they said it would be no problem and I could pick it up at the bell desk. When I went to pick it up I was suprised to be charged for the "service."

Plussat: Good location, nice staff, rooms are clean, bed is VERY comfortable.

Miinukset: The hotel feels tired. Decor, common areas feel like they haven't been touched in decades. The neighborhood is even worse, though. You literally have to walk around homeless people to get to business meetings. After sundown, there's no one on foot except homeless people. The hotel attracts a lot of airline crews. Not sure what to make of that.

Plussat: I love the location, I love the amenities. I have stayed at the same hotel many times, and it is one of the most central, elegant, comfortable and easy to get to hotels in the city.

Miinukset: I don't like the fact that Emerald Towers also hosts rented party spots and that drunks leave the building all hours of the night screaming and yelling. Not conducive to a good night's sleep

Miinukset: Not all staff was friendly, room wasn't thoroughly cleaned one day and Cafe and restaurants only open till 1pm. Also some staff gave poor directions as to how to get to places.

Miinukset: Communication with room service and reservations.... I wanted to extend my trip and I was on hold for over 25 mins and finally hung up and just went to the lobby to extend my stay.

Plussat: Great Hotel situated very close to the Waterfront and downtown San Diego. Easy to get to. I walked away from the cruise port which was only four blocks away.

Miinukset: Breakfast options were very expensive inside inside the hotel. But there are many local nearby coffee shops for breakfast.

Plussat: Great location, clean hotel, GREAT bed. Best sleep I've had in a while.

Miinukset: Bathroom was nothing to write home about and parking is a bit expensive

Plussat: Loved the staff. The woman at the front desk was super friendly and nice and her alone would make me want to come back and enjoy the Westin again!

Plussat: Location is fantastic, being only 2 blocks from the Amtrak and a short walk from Gaslamp Quarter and Little Italy. The bedding was amazing, and the deluxe room was very large and comfortable. Wifi was also good and fast. Service is pretty good.

Miinukset: Hotel is a bit dated in its decor, and some of the lifts have a slightly funky smell. They can only swipe your credit card so you'll need to activate it before going. Some facilities are missing, e.g. bathroom slippers, kettle, etc.

Plussat: Location was great, so easy to get to all the attractions around San Diego.

Miinukset: Be aware of the DAILY concierge charge... When I check in it seemed part of your hotel booking charge but it is an additional fee. Really frustrating and sneaky of the hotel.

Plussat: Good value for you money. Very clean. Good facilities.

Miinukset: Bed too soft, it is like it is just made entirely of pillow. I had some maintenance issues in my room, which they fixed, but they wanted me to move instead.

Plussat: the location was in walking distance to our daughters house. perfect!

Miinukset: skipped a room cleaning and no wireless internet also 32 dollars a day just to park. to expensive. key word is to park the car!!!!

Plussat: very nice room, neat design. good downtown location, can walk to train and trolly.

Plussat: Except for the dirty room (they moved us to another) the stay was comfortable, but the Westin next to the mall in town is better - cleaner and easier in and out access than this one.

Miinukset: The bathtub of the first room they put us in was filthy. We had to ask for a new room.

Plussat: Location and value.

Miinukset: Cost of valet parking

Plussat: Very nice hotel, clean, modern and got a great rate

Plussat: I enjoyed the modern rooms with the lcd tvs and great bed linens. The pool and jacuzzi area was very nice.

Miinukset: The staff left a bit to be desired.

Plussat: The Location was terrific, near many attractions and plenty of places to eat.

Plussat: Nice rooms. Good size. Clean. Good location. Close to convention center.

Miinukset: Pool area needs a revamp. Unclean. Poor service. Gym could be better.

Plussat: The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service.

Miinukset: The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off

Plussat: Nice Location

Miinukset: High price

Miinukset: The exhaust fan in the bathroom was so loud that it disturbed our sleep even with the door closed.

Plussat: service

Miinukset: bed needed to be replaced. two queen beds and both caved in on one side

Miinukset: Stop charging resort fees. Include microwave and minifridge in each room.

Plussat: Great location, great staff, clean, funky and fun.

Miinukset: Rooms are small and water pressure sucks.

Plussat: Amazing suite, really cool aesthetic, and perfect location! Highly recommended!

Plussat: The Woodstock suite was awesome the room with balcony was great. The restaurant Mary Janes was very good and Robbie the concierge was very helpful. Fun place to be

Miinukset: After checking in and not an early check in were were barged in by the cleaning staff. That could have been embarrassing, right! Then I get an email a day after checkout with a 93.00 minibar charge we took 2 waters and two beers, even at crazy assed minibar prices that doesn't add up to 93.00. It is disappointing because we really had a good time and I like the hotel and their staff, but I don't like being screwed!

Plussat: The bed was very comfortable and my view was amazing!

Miinukset: One of my towels was dirty upon arrival.

Plussat: Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor.

Miinukset: After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.

Miinukset: They gave my Wrong room

Plussat: Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado.

Miinukset: No self parking garage. Valet only at $47 a night.

Plussat: Location is amazing!! Very clean! Nice staff

Miinukset: Didnt end up getting a room with two beds like I had reserved because I booked through a third party.

Plussat: Very good location for the Gaslamp Quarter

Miinukset: Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.

Plussat: The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.

Plussat: Staff was friendly and helpful.

Miinukset: Room quality didn't meet expectations for rates and hotel appearance.

Plussat: Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again.

Miinukset: Customer service, location and hotel. Room was comfortable.

Miinukset: Very expensive parking

Plussat: Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.

Plussat: I loved the location and I loved the decor. I loved that they allowed dogs, even though I don't have any dogs. It just makes me happy to see how inclusive this was.

Miinukset: The bed was not comfortable for me - or maybe it was the pillows. Not sure, but I didn't sleep well.

Plussat: Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.

Plussat: Loved the room and location

Miinukset: At check in, the young man at the front desk seemed a little condescending and rude.

Plussat: The location it was in was walking distance of the gaslamp district so very convineint and the walkway to seaport village was amazing

Miinukset: Nothing bad to really say just for the price at least include the port view for how the price of the room

Plussat: It is convenient to locate nearby convention center and trolley station.

Miinukset: No safety box on my room. Really small bathroom.

Plussat: The hotel was very close to the convention center where our meetings where held 5-6 min of walk and you are at your destination

Miinukset: the parking was very expensive , I have to park my car in the next block at another car park 1/2 price compaire to hilton

Plussat: Our family went to a Padre's game, went out to dinner, then enjoyed activities in San Diego for the day.

Plussat: its near to shops and trolley cars, rooms a bit dated no fridge no safe in rooms, no seperate shower but staff could not be nicer.

Plussat: very helpful and friendly staff

Plussat: The free internet access and happy hour

Plussat: close to places I need to go for conferences and sighseeing.

Miinukset: The cleaning lady in the hotel used my laptop to check her yahoo email account. I found that out because she didn't log out and I felt uncomfortable about this.

Plussat: We were able to check in several hours early. Very close to bars/dining/shopping/water and the stadium.

Plussat: Nice design for the room. Contemporary, freshly renovated. Lovely views. Good location especially for cruise goers.

Plussat: Everything, the service, the customer greeting and all other businesses that had to be done for a satisfactory!

Miinukset: To be honest, everything was gone great with my experience and I should say that for the best price we got more!

Plussat: Location is hard to beat

Miinukset: Just general average hotel.

Plussat: I loved how green they are, the bed was very comfortable, plenty of channels on the tv, breakfast/room service, got to check in 3 hours before.

Miinukset: The ice machine was out of order our entire stay. The parking meter was not working our entire stay. Balconies are a bit close to each other but you learn to look past it.

Plussat: The hotel was clean and was in a great location. We ran the San Diego Marathon and you couldn't get closer to the end of the race. The room was nice and big. It was mostly enjoyable.

Miinukset: The pool and facilities seem a little dated and maybe need some freshening up. The rooms in the tower we were in (Tower III) could all be interconnected. The room next to us had very young children and we could hear every last thing they said through the adjoining door. Not really the kids' fault per se, but something to be aware of if you are looking for a relaxing getaway. Parking at the hotel was kind of a pain.

Plussat: The view of the bay was phenomenal!

Miinukset: The hotel room was very underwhelming for the price point. The bathrooms were outdated and not the cleanest. We had asked the cleaning staff to come back later on our first day and they didn’t until our 3rd day being there, which was rather disappointing. The outdoor pool is beautiful, but isn’t heated so that was another let down.

Miinukset: They gave my room away and downgraded me to a queen. My room was on the first floor facing the kitchen back door entrance. There was no mini fridge in my room.

Miinukset: Faucet had a link Bathroom had a terrible odor was very bad Bathroom door position is no nice

Plussat: Wifi very bad

Plussat: The staff was very pleasant and helpful. The location was great; right on the waterfront which was close to some great sites and also walking distance from gas lamp and other cool places.

Miinukset: Some parts of the hotel seemed dated or in need of repair, like the elevator. Internet was a little sketchy in the room from time to time and I had to call for support.

Plussat: Location location and great view of the bay! Close to lots of great eating places like Little Italy and the train station and bike rentals. Across the Maritime museum and Midway Museum. Comfy beds, clean roomy accomodations with great water pressure. Claim Jumpers at lobby and Ruth Chris Steakhouse next door are pluses.

Miinukset: Dated but not necessarily bad. Heater wasn’t quite kicking in, tv station choices are limited and WiFi was intermittent and iffy sometimes.

Plussat: Great location for getting around San Diego. Within walking distance to alot of sights

Miinukset: Parking is expensive...add about another $30 to your room each night for parking.