San Diego hotellit Old Town

Miinukset: HIG no bath tubs. We love this hotel. But we will wont stay here again because there are only showers.

Plussat: Great, friendly staff

Miinukset: Hot!!!

Plussat: The pillows were amazing! Everything was clean. Staff was amazing and friendly.

Miinukset: The eggs were gross and the sausage was turkey. But it was a free breakfast so I was happy.

Plussat: Staff were professional but not friendly

Miinukset: The area

Plussat: Clean and neat

Miinukset: Nothing

Plussat: The hotel provided a shuttle service to and from town which was totally unexpected and a very pleasant surprise. It made our evening so convenient. The room was modern and clean. We also arrived in town early and the hotel gave us an early check-in.

Plussat: transportation service staff was very nice. room was very clean

Plussat: breakfast/ and shuttle

Miinukset: n/a

Plussat: The place was spotless. It was quiet. The employees were excellent. The breakfast was good and unexpected.

Miinukset: The beds were too soft for me. I like hard as a rock bed.

Plussat: Luved the fact that free shuttle to & from airport and several other places around. People were amazing and super helpful.

Miinukset: Want more variety of breakfast

Plussat: The bathroom was big and had a nice dual shower head with good water pressure. Staff was nice

Miinukset: Walls were very thin and I could hear so much noise from the hallway threw the door

Plussat: Great staff. Good location

Plussat: I love Old Town. We were in room 9 up stairs front . It was clean, quiet and a great location. Our room was the California room, it came with a queen bed and a claw foot tub. We had a great view of the park, close to all the stores and Restaurants

Miinukset: WiFi was very spotty,.

Plussat: I picked fresh figs from the garden. We loved the breakfast. Our room had a journal with precious guest memories.

Plussat: location, cleaning staff Free breakfast with fresh fruit (melon)

Miinukset: Bed was terrible. Soft saggy mattress with no back support. We received no help in trying to find another room/alternative bedding. Coffee okay, but scones, yogurt, granola way too sweet/sugary.

Plussat: Bed was very comfortable

Miinukset: Love the historic ambiance of the hotel, however, historic doesn’t necessarily mean not maintained and kept in top condition. Floors in Seely suite were scuffed badly and didn’t look like they had ever been refinished or waxed. The white sofa is filthy. Period furnishings have specific needs in order to insure they their beauty for many years to come.

Plussat: The history

Miinukset: I liked everything

Plussat: Great location, friendly staff, good breakfast...and haunted!!!

Miinukset: The mattress in our room (#7) was the absolute worst ever with the springs literally worn out on either side to the point you are rolling off the bed at night. Fix that and it is a fantastic room!

Plussat: The antique decor and the great shower

Plussat: Kinda cool if you are in to old stuff.

Miinukset: We were charged extra money for “upkeeping” even though it was supposed to be included. When we tried to explain this to the manager he just blamed booking. We were told that the breakfast started at 7:00, but when we came down to the breakfast it was not nearly ready. The lady preparing the breakfast said nonchalantly that it was served at 7:30. The breakfast is just sugar. Prepare for diabetes if you are going to eat what is served. Would have been nice with something not containing sugar. It was hard to get hold of anyone working there and it felt like a ghost hotel (which it is???). Old town might be a bit fun to see during an afternoon, but staying here is a bit over the top.

Plussat: Historic beauty perfectly, tastefully maintained in top condition in a beautiful, peaceful part of the middle of the city. Really nice staff and a great continental breakfast room. Whoa! and a great shower!

Miinukset: Nope.

Plussat: What a wonderful place and staff! We will be back again!

Plussat: We were running late due to airline and Dee, the manager, called to let us know not to worry and that he would keep open the restaurant for us. Everyone associated with this hotel was friendly and willing to help in any way. We are so happy to have picked the Cosmopolitan! Bill & Jean 09/2019

Plussat: Room was large and awesome. Definitely has spirit vibe. Location is great, breakfast was super tasty. Yummy scones.

Miinukset: Wasn't fond of the shower. Claw tub with curtain the wants to shower with you.

Plussat: Clean room, good breakfast, comfortable beds, love that there are Paul Mitchell shampoo, conditioner, and body wash in showers.

Plussat: The location and service was perfect

Miinukset: There were long hairs stuck to our towels, but everything else was very clean.

Plussat: A very clean room, and proximity to old town, it was great!

Plussat: Very clean and comfortable. Staff was very friendly! Would definitely stay here again! Close to everything you don’t have to drive restaurants, gift shops and bars all walking distance.

Miinukset: Didn’t want to pay for parking. Parking should have been in included in the price.

Plussat: Great location, clean rooms, all staff was super nice.

Plussat: I liked the location and the beds were comfortable

Miinukset: I asked for ground floor but their isn’t a ground floor their is a basement for parking underneath so they should be more informative of that it’s deceiving

Plussat: The fountains on the property make it very elegant.

Miinukset: The room we were given was on the busy corner ( led to entrance of freeway) HIDDEN FEES charged after we left. We were charged 29$ a night parking, but we parked on the street. We asked concierge a recommendation and later were charged 6$ for guest relations. Bought snacks from the store 2.98$ convenience fee. All charged to my credit card after we left.

Plussat: Location. Breakfast included!

Miinukset: None

Plussat: I liked how comfy the bed was. The complimentary shampoo/conditioner/body wash was full sized and great quality, I didn't even use the shampoo and such that I packed!

Miinukset: Two nights in a row we were locked out of our room. Turns out the electric key lock needed to be replaced, mind you one night we got back at 1:40am and the next 10pm (not in a great mood to deal with this). The first gentleman to come save us only charged it for a bit, seemed to work so we went to bed. The following night we had to call AGAIN, this gentleman heard how it was our second time and the lock should have been replaced the first. He was very polite and made us feel like he will do everything to make we won't deal with it again.

Plussat: The room was clean but I killed a spider and a large roach within my stay. I was going to mention it but I was more concerned about the $6.95 they charged me 5 times for high speed internet when I ordered the free one. The girl at the desk was condescending and she made me angry her name was Anna Peralta. She said the hotel manager would have to address this situation. I called him, emailed him with no response. I’m sick of it. I have a feeling they don’t care because they kept referring to the fact I booked through a third party, so I got no Marriott points, i tried getting at least 250 points for not having my room cleaned but again no because i went through booking !!!

Miinukset: Darn looks like I should have written the above statement in this area

Plussat: The location is a five minute walk from Old Town San Diego, but you cannot walk to the Marine Base there as you have to cross a highway and the location is slightly sketchy to non locals.

Miinukset: Our Check-In was more complicated then necessary. We had just gotten off our flight and it was after midnight when we checked in (let staff know we would be there late when booking). The man at the counter proceeded to tell us our reservation was cancelled because there was not enough funds on the card we provided. I would have been more than willing to give a new card but I was never made aware of the cancellation or that the card had not been successful. I searched all junk emails and my booking account. There was nothing that said our room was cancelled. I told the man and he was silent and clicked buttons for about 10 minutes. He said I have a room available (more than likely our original room since it had the accommodations I requested) and proceeded as if nothing happened. I wish there was better communication between booking and the hotel and we didn’t have to start our trip on a stressful note. Positives: The breakfast crew was amazing and the staff was so friendly and welcoming (:

Plussat: Beautiful and attractive hotel with good location near the freeway and Old Town San Diego. Beds were comfortable and bathroom was nice. Room is attractive but on the small side. Breakfast was okay but not great. Beware of HIGH $25 parking charge!

Miinukset: Walls and ceilings are paper thin! Noise from adjacent and upstairs rooms was loud. Hallway doors are locked at night and every time someone went in or out they slammed shut and woke us up! One of the WORST nights ever! Won't stay there again!!

Plussat: The room was comfortable! The staff was excellent, friendly, helpful, courteous! I will return a different time of the year! I would recommend the property. I love LaQuinta!

Miinukset: The price was quite a lot. I will not come at peak season or during the ComiC-Con week!

Plussat: We did not have the breakfast. But the best part of the stay was the staff. Everyone was so friendly, welcoming and helpful.

Miinukset: The only critique I have is that the screen for the window was not secured. It looked like someone prior to us tried removing the window screen.

Plussat: Staff were brilliant, very friendly and happy to help

Miinukset: Breakfast was not good, we left without eating as there was nothing left

Plussat: CLEAN/MAITAINED AREA, BASICS PROVIDED, STAFF CORDIAL/FRIENDLY.

Miinukset: MINOR -- Breakfast -- Missing "SPLENDA" (yellow) sweetener for guests. Maintenance -- when making repairs in room, CLEAN UP After Yourself ! Do NOT LEAVE THIS FOR HOUSKEEPING to come BEHIND Your repair. HELP out HOUSKEEPING..... !

Plussat: The hotel staff was very friendly. Was a standard hotel room, nothing fancy but did have a comfortable bed. The stay was pleasant.

Plussat: Great staff, really helpful. And good breakfast

Miinukset: Some rooms overlook the expressway. Can be noisy.

Plussat: Staff was super friendly and helpful. Decent local. Very cozy

Miinukset: Not applicable

Plussat: Everything was nice

Miinukset: Very friendly

Plussat: Comfortable bed and microwave in room was a plus

Plussat: Location was awesome

Miinukset: Didn't like the parking fee

Plussat: Everything good. Location to old town excellent

Plussat: Location

Miinukset: No

Plussat: the room rate

Miinukset: This hotel should never charge more than $-- a night. The rooms are REALLY worn down, torn, stained carpets, old school tvs that get their reception from an antennae and the thinnest toilet paper I've ever seen. There was mold in the bathroom.

Plussat: I loved the location. Right next to all major places for the best price possible. No one messed with me or my family.

Miinukset: There are a lot of late night comings and goings. Police rolled through twice and stayed once to solve a loud domestic issue. There was also a loud domestic issue that went on for thirty minutes with no resolve. Lock everything up at night.

Plussat: The only good thing was that there was free parking (or included in the price, better to say).

Miinukset: The room was so so, but the common areas were quite dirty. It was very close to the old town, but during the night the area felt quite unsafe (we even had a small incident, nothing serious but still not nice). The price you pay is not worthy at all, we realised that later, of course.

Plussat: They provide coffee in the morning and there is a coffee shop nearby on the way to the Old Town Transit Center Station.

Miinukset: Directions. Folks confuse Santa Fe Station and Old Town Transit Center Station. It would help if a clear set of "how to find us" directions could be provided.

Plussat: LOCATION

Miinukset: MOTEL IS RUN DOWN ; THE STAIR WAY IS BROKEN , EASY TO FALL DOWN , THE WALK WAY IN FRONT OF ROOM'S ON 2ND FLOOR IS FALLING APART AND IS BEING HELD TOGETHER WITH DUCK TAPE ; AN ACCIDENT WAITING TO HAPPEN . ORDERED ON LINE , NON-SMOKING ROOM WAS GIVEN SMOKING ROOM , HAD TO WAIT TO CHANGE ROOMS. A LOT OF PEOPLE HANGING AROUND OUTSIDE BY CAR'S ; UNSAFE ENVIRONMENT ; PRICE WAS AVERAGE , CHECKED ONLINE NEXT DAY THE PRICE I PAID WAS DECREASED BY 50%

Plussat: Yes , they stole my driverd license when I checked in. They didn't return it. It took them forever check me in. I had to call the police to file a report. Don't stay here.

Plussat: It's a great location.

Miinukset: When a hotel doesn't even supply shampoo and conditioner they have cut about every corner they can. The towels are another tell tale sign.

Plussat: Good location to old town and quick access to the highway

Miinukset: The train passes next to the motel day and night always honking. Basic style of Motel

Plussat: It was the worse and dirtiest hotel I have ever stayed in my life.

Miinukset: It was filthy. There was no way I could have stayed another day

Plussat: Prices are good

Miinukset: Need to clean or replace rugs out side walk ways very dirty makes place look dirty.also update TV's very old... didn't like people out side hanging out or soliciting me

Plussat: That it was near SeaWorld and legoland.

Miinukset: Room smelled like smoke. Carpet was stained with burns and other food/drink. The carpet needed to be changed. Under the bed there was carpet missing and was just the bare concrete. Furniture was falling apart. Curtains had holes in them.

Plussat: Value.

Miinukset: Phone was wet. Smelled awful. A/c broke.