San Diego hotellit Navajo

Plussat: The bed was comfortable.

Miinukset: They have a horrible pest problem.

Plussat: I liked the breakfast waffles!

Plussat: Breakfast was good.

Miinukset: Staff was rude and very slow. Sink in bathroom was leaking had to wait 4-5 hrs for maintenance.

Miinukset: Before booking, I called the location to check on wifi, letting them know I had an important online meeting and would need adequate wifi, they said no problem. In the room, I couldn't hardly log on the wifi was so, bad - they had to change rooms closer to router. Then, the TV in that room wasn't functioning and that had to be corrected.

Plussat: It has a decent pool, good room size and rooms were clean.

Miinukset: There was nothing special about breakfast. So better to eat outside.

Plussat: The friendly, helpful staff and the breakfast!

Miinukset: Nothing

Plussat: I liked my room being clean but no ash trays but I made do.

Miinukset: I called for room service and no one EVER came.

Plussat: The front desk staff were very pleasant and tried to be helpful.

Miinukset: Rented two rooms. Dirty sheets, sticky floors, stained chair by bedside, bathroom door would bind and not close, bee hive outside our room door, elevator issues. Asked for refund. No manager onsite. Big headache. Awaiting refund.

Plussat: Would be better if breakfast was switched up

Miinukset: The pool was Lil dirty

Plussat: Location

Miinukset: Roaches!

Plussat: The woman that checked us in was very nice.

Miinukset: The toilet seat was broken, almost fell off. The toilet wouldn't flush. When we called the front desk no one came, my husband went to the front desk to see how much longer it would take. Instead of someone coming to fix the toilet he was given a plunger! The room was not cleaned (the beds we ok until we found started to find ants), one of the lamps was broken (wobbled, 1bulb, & wouldn't turn on). There were a couple of baby roaches in the restroom and random ants on the bed and night stand.

Plussat: The room was quite and clean.

Miinukset: I booked a smoking room and when I got there I went to my room and realized it was a non smoking room so I went to the front and ask the receptionist why I was given a non smoking room and she said they they were all taken the day before, but i had my booking 2 days before that. I think it's false advertisement when I pay for something and dont get what I paid for. I feel cheated out of what I was promised. You should not offer the rooms if they aren't available.