San Juan hotellit lähellä El Arsenal

Plussat: This hotel is amazing. The location is the best in San Juan. Staff very friendly, valet parking easy and affordable. If you appreciate history...this is the place for you.

Plussat: Location

Miinukset: They need to remodel plenty things toncall rhem self luxury . Building its old ok but the facilities should have more modern new stuff. Theres no spa and the restaurants are way to expensive for what they serve

Plussat: Staff were very friendly. Room was very clean. Location was perfect.

Plussat:  

Plussat: Mostly everything. Very close to all attractions, nice clean rooms , very friendly staff

Plussat: Great location!!

Miinukset: Wish the Jacuzzi was working. I know it was having problems and would have been nice to sit in it in the evening. Literally the only thing I could complain about as the staff was great and location is awesome.

Plussat: daily aperitif, authentic style of the hotel , terrace with view on the cathedral, quality of the beds

Miinukset: small bathroom

Plussat: Location and bedroom

Miinukset: Food and bar average

Plussat: My husband and I have been staying at El Convento for the last 10-years (twice last year) and couldn't imagine going to Puerto-Rico without at least a two night plus stay. I can't say enough about the staff, the accommodations and love the historic beauty and history of Viejo San Juan!

Miinukset: There are no complaints and have had family members come with us for an exceptional respite! I have also highly recommend this hotel to friends and am planning our trip in May, 2020!

Plussat: They upgraded room and brought champagne to help celebrate 40th anniversary.

Miinukset: I paid to include breakfast through Hotwire and was told at front desk it was not included.

Plussat: It's 'charming.'

Miinukset: Rooms are small and expensive.

Plussat: Historic property, great location, attentive staff

Miinukset: Lack of room service. The pool was very cold, small, crowded and not very relaxing due to so many children screaming and playing in the pool and area around it. The "hot tub" was only lukewarm.

Plussat: This hotel was very nice. It was clean, close to many local attractions, senior frogs, Starbucks, and walgreens just to name a few. The hotel is right in front of where the cruise ships dock so if you time it out right, lots of vendors will be there.

Miinukset: The hotel staff was friendly enough but not enough to give you that we want you to be here vibe.

Plussat: Comfortable bed close to old town friendly staff nice view of the bay

Miinukset: low ceiling, small windows

Plussat: Location in the center of Old San Juan, near to many restaurants rooms nice and clean and friendly staff

Miinukset: no

Plussat: the old world charm

Miinukset: having to park so far away

Plussat: Very nice view

Miinukset: We have a nice time

Plussat: Location

Miinukset: Parking location

Miinukset: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???

Plussat: The location was awesome.

Miinukset: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.

Plussat: Everything

Plussat: Location which was excellent for our one night stay before we went on our cruise nearby

Miinukset: Pricy like most San Juan hotels

Miinukset: Cost of the room was high, but what do you expect when you only stay one night before you cruise.

Plussat: Delightful stay in a gorgeous room.

Miinukset: No

Plussat: The rooftop bar is lovely.

Miinukset: Noisy!

Plussat: La Terraza is a beautifully restored hotel with tile flooring, alcoves, and a beautiful rooftop terrace. There are modern touches as well like walk in showers, flat screen TVs, and a rather reasonably priced mini bar. The beds were very comfortable and the view from the terrace was pretty impressive. Last but not least, Carmen, the front desk manager/coffee barista was incredibly charming, kind, and knowledgeable. If you're looking for a place to stay in Old San Juan, this is it!

Miinukset: There is virtually no street parking available which I believe is just a symptom of that part of the city. However, there is a parking garage around the corner but it's a flat rate of $20/24-hrs so be prepared. We also had a difficult time getting to the hotel once we reached Old San Juan due to construction and lots of one way streets. I suggest avoiding the rental car and using some sort of public transport or your own two legs.

Miinukset: Wish they went to tourist office and had maps at front desk.

Plussat: Location. Great breakfast.

Miinukset: Rooms not clean. Very moldy shower. Old and Rundown interior. Lumpy old beds. Pillows smelled like sweaty body odor.

Plussat: It’s a beautiful colonial style boutique hotel in the heart of old San Juan. The rooms are gorgeous - with tiles on the floor and high wooden beamed ceilings. Bed was large and really comfortable.

Miinukset: Water in the bathroom was lukewarm at most. Breakfast service was extremely slow and food quality was poor.

Plussat: Proof super friendly and helpful and the place was awesome!!!! Perfect location

Plussat: Great location , pleasant staff , beautiful rooftop , and the rooms are very roomy , I’ll definitely stay here again

Miinukset: The WiFi was broken for an entire day and when traveling for business this is critical.

Plussat: balcony. spacious. convenient.

Miinukset: Full kitchen but No coffee maker. Beer in mini frig but no bottle opener. No wine opener. Slowest ever elevator.

Plussat: Great breakfast.

Plussat: La Terraza is located just 1.5 blocks from the beach, in old towne San Juan. It is a great location for seeing the historic sites on foot. Bars and restaurants nearby (within 2 blocks) made for fun night life. The Family Room was an amazing room!

Miinukset: Everything about this hotel was wonderful!

Plussat: Quick access to palomino island

Miinukset: Having to take funicular to get up to main hotel Area. It could take almost 30 minutes to get from room to lobby. It broke down on our last day and had to take shuttle. Food at hotel restaurants was way overpriced (I expected) bur quality was very poor

Plussat: The staff was outstanding. We had a travel issue and were a day late. We fully expected to be charged for two nights, but were pleasantly surprised since we called and it was out of our control, we were only charged one night. Outstanding little store in lobby area. The room was charming. Plan on staying here our next visit.

Plussat: Beautiful old historic hotel in the middle of everything. Comfortable bed and roku tv.

Miinukset: No elevator and no closet.

Plussat: Lovely hotel in a great location.

Plussat: The service provided by the staff was exemplary. I was quite pleased with the cleanliness and workability of the facilities.

Plussat: Very helpful desk staff. Good wifi.

Miinukset: Truly disappointing shower with only very short bursts of scalding hot water but most of the time a trickle of freezing water.

Plussat: Great location. Decent sized rooms. Quirky vibe.

Miinukset: Only having stairs was hard work with a large suitcase.

Plussat: Good Bed, very central

Miinukset: No wardrobe to put clothing , weak shower, no fridge in room, bit noisy

Plussat: The staff was great and helpful! Amazing location also!

Miinukset: Bathroom was tight but that’s typical staying in an older building.

Miinukset: We arrived on December 5, 2018. I called on November 29, 2018 to be assured that a late arrival would be ok, as our airline reservation was changed to a later time. When we arrived at Da'house Hotel, at 1:45 a.m., there was no one to check us in. We had to find a different Hotel, the Hyatt Place, and spent $321.00 for room. Very angry and disappointed was our mood.

Plussat: The location was good.

Miinukset: We had NO HOT WATER and we got bug bites from staying there. I spoke with management on four separate occasions. Nothing was done. We paid an inordinate amount for a room in which we could not shower for 3 days and we feel cheated.

Plussat: Great location, friendly staff.

Miinukset: Try to control noise of people in stairs and hallways at night.

Plussat: The location is great, the old house is interesting but could have been done better but is is Puerto Rico. For the price it was ok. AC was good and WiFi was ok.

Miinukset: Staff weren’t very helpful, bathroom was poorly finished and because of this hard to clean which made it a little grimey. The access panel in the bathroom ceiling was covered with paper and thumb tacks which kept falling out into the shower and bathroom floor. Also the water cooler was out of order so there was no drinking water readily available and no water bottle provided. (Tap Water is drinkable but chlorinated). Terrible water pressure in shower, hard to wash your hair or wash the sand off from the beach

Miinukset: Coffee

Plussat: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.

Miinukset: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.

Plussat: Location:)

Miinukset: The management is running an adjacent jewelry business next door. The owner is very impersonal and unfriendly. They are very un-accommodating- there isn’t anyone around to ask questions to and they will not hold luggage once jewelry store closes.

Plussat: Pros: Amazing location, authentic PR housing, nice staff

Miinukset: Cons: -mosquito infestation, there was a hole in the ceiling where mosquitos were coming in (apt 14). After staying one night in this room, I obtained more than 6 large mosquito bites. -had to carry bags up 3 flights of stairs (no elevator) -no parking available, again had to carry luggage from parking garage 2 blocks over (charging 25 dollars per night) , not really their fault though because viejo san juan is crowded with narrow roads as it is -outdated shower with lukewarm water (no hot water)

Plussat: Very clean, subtle but pleasing scent throughout the hotel. Great view and outstanding location next to one of the extremely rare parking garages and right in the middle of old San Juan. We were there for a very vip wedding and were able to walk to every venue. Parking is a nightmare in Viejo San Juan so the location was perfect.

Miinukset: Smallish rooms. Made sense considering the 400 year old building but still humorously small.

Plussat: The air conditioning in the room was the only good point to the room.

Miinukset: There was no hot water. The shower faucet handle fell off every time you turned on the shower. No clean towels on our second day of the stay. There was a water cooler with no cups - no coffee or laundry facilities as indicated on their website. Rooms were dirty and run down - nothing like the pictures. The wi-fi would cut in and out. Take note there is no elevator and there are 4 floors.

Plussat: Location

Miinukset: Navona studios This review is regarding room #2 on the 2nd floor. This is not a hotel. From 6pm-10 am you are on your own. You cannot contact anyone not even in the case of an emergency nor issues with your room /stay. Bedroom/mattress: Within seconds of getting into the room we laid on the bed. Our mattress was so bad that we actually had them come up to our room and try it. When laying or sitting on it you were literally making contact with the springs. The bed had an indentation meaning that the mattress needed to be replaced immediately. They went to another room and put a slightly better mattress on top. The next morning they actually took both old mattresses and replaced it with a new one. Stained/dirty comforter: The first comforter was stained. When the staff came to replace the mattress they also brought another comforter. That one was clean and so we used that one. The next morning they brought a brand new mattress. So we took the pillows and the clean/un stained comforter and put it on top of out luggage. We put the dirty/stained comforter on the floor with the stain clearly showing. Well, the staff took this stained comforter that was on the floor and that is the one they left in our bed!! We decided to sleep without it. That’s just simply rude. Floor/cleanliness: The floor was dusty and it didn’t look like it was cleaned before our arrival. And by the way, room service is impossible to get in the first 2 days of your stay. Even if you request it the answer is a “No”. Your room can only be serviced after 2 days and that’s it. No compromise. Bathroom: toilet is tilted in such a way that your knee almost touched the toilet paper roll. The bathroom sink was very slow at draining the first 2 days and then it simply stopped draining. Shower: as others have noted it is hard to get the correct temperature. Most of our showers were warm at best. The plumbing/water issue is way wrong.

Plussat: The location is in san juan

Miinukset: It was very loud staff was unavailable after 1830 bathroom was small balcony is small dirty

Plussat: Location was amazing. And check in and check out super easy. Room was comfortable and spacious.

Miinukset: You could not control the A/C temperature. It was centrally managed, and we must say... very cold. On top of that... while the rooms next to the street have a nicer view, they are also a lot noisier. Shower was NOT that hot, it has a heating system in the mouth of the shower.

Plussat: Location

Miinukset: Bathroom - need repair. Also the ac néed repair too.

Plussat: Pretty good location in Old San Juan.

Miinukset: No hair dryer in the room.

Plussat: We enjoyed this small, picturesque hotel in the middle of Old San Juan. You do have to carry luggage up the stairs but it was worth it for the balcony and rooftop views. There is road noise but not enough to deter us from staying again for the experience of staying in an Old San Juan building instead of a standard chain hotel.

Miinukset: Rooftop and hotel decor are great.