San Juan hotellit lähellä El Arsenal

Plussat: Excellent location in old town San Juan. Good continental breakfast and very friendly staff. Hotel was very quaint, old world San Juan, but with all amenities and extremely clean. Would recommend to anyone.

Plussat: Location.

Miinukset: Not clean. Male receptionist not very helpful.

Plussat: We liked everything! Location was very central to everything old San Juan has to offer. We loved the architecture, with the rooms off the courtyard. The thick brick walls kept the room very cool and quiet, and added to the charm. The upper deck was a great place to hang out. Huge breakfast room with a great selection on offer. Staff were very friendly and helpful. If we ever get back to San Juan, we will stay at Villa Herencia.

Plussat: A very comfortable boutique hotel in walking distance of all the attractions and restaurants of Old San Juan. Helpful staff Pleasant breakfast. Superb top floor terrace to sit out and relax.

Miinukset: Our ground floor room (2) was a bit dark.

Plussat: Good location

Miinukset: Poor breakfast.

Plussat: Bed was so comfortable. Bathroom was good not too comfortable, but good enough. Parking is not included but there’s pay parking close a block away.

Miinukset: A little dusty, but everything else was very nice and cozy.

Plussat: Just about everything! The location was AMAZING and so was the staff! Everyone was so friendly and engaging, I wanted to be friends with everyone. I arrived early and they ended up being able to check me in by 10 AM. Even jf they hadn't, they were willing to watch my luggage until then. The room was very cozy and beautiful! Little tight fit with the doorway. My Uber driver almost couldn't find it but I loved that. Felt very safe and lovely to be around. Little pricey but I saw how it was worth it. Went up the stairs and enjoyes the lounge up there as well. Definitely a great place!

Miinukset: The rooms are close together so there's not a lot of chance for quiet at night. You can hear people walking around, talking, etc.

Plussat: I loved the historic aesthetic of the property. Everything appeared to be very well maintained. The room was clean, beautiful, and full of charm. The roof deck was very beautiful and relaxing. My husband enjoyed relaxing in the hammock on several occasions. There was a small water leak in the first room we were placed in. Upon notifying the staff, we were quickly moved to another room. The staff was very friendly.

Miinukset: I signage for the hotel was very small making it a little difficult to locate the hotel. We had some pretty loud guests that checked in late during the evening of our stay. You could hear them talking and laughing very loudly in the atrium:courtyard area. There are quiet hours, but this did not seem to be enforced by the staff. My husband got up and opened the door to see what was going on, and the guests quieted down and went to the rooms at that point.

Plussat: Great location, great staff

Miinukset: Tiny rooms

Plussat: I liked the location on Calle Fortaleza, close to good restaurants and to parking lot.

Miinukset: The room was incredibly small. I need to talk to someone in the front desk to get my key, and they had a sign that says "for help text x number". Nobody answered until the next day when I had left already. How did I finally get my key? I opened the desk and there it was, no help, no security, no supervision. I just took it and kept going.

Plussat: The staff and hotel were amazing. The location was also perfect.

Miinukset: The elevator wasn’t working other than that it was a beautiful hotel

Plussat: Very nice small hotel located in the heart of Old San Juan. Staff was extremely nice and helpful. Our room was a bit small, but very clean and comfortable. Pieni boutique hotelli San Juanin vanhan kaupungin keskustassa. Huoneemme oli pienehkö, mutta oikein siis ja mukava. Erityispisteet erittäin ystävälliselle, kielitaitoiselle ja avuliaalle henkilökunnalle. Hinta-laatusuhde kohdallaan, suosittelen lämpimästi jos haluat yöpyä vanhassa kaupungissa.

Plussat: Charming boutique hotel. Delicious restaurant in house. Staff was great and the location is excellent!

Miinukset: The room size and the elevator need work

Plussat: This was our second visit. We love the historic and quaint atmosphere this hotel provides, exactly the experience we wanted in Old San Juan. This small hotel is not crowded and staff treat you like a personal guest. They go above and beyond to help you and ensure you enjoy your stay.

Miinukset: It can be a bit noisy but at no fault of the hotel. When you stay on Fortaleza St you are in the center of the action and hear music from neighboring restaurants. We did not mind this. Being in the center of things was important to us and we felt part of the activity and excitement that is Old San Juan.

Plussat: Hotellin sijainti on loistava. Huone oli siisti. Ilmastointi toimi hyvin ja oli säädettävissä. Hotellin katolla on asiakkaiden käytössä oleva terassi, jossa saa syödä omia eväitä ja nauttia omia juomia. Viihtyisää ja rentoa.

Plussat: Rooms were clean, service and location.

Miinukset: Everything was great. Staff was very friendly from the very first moments we arrived.

Plussat: Accesability to historical places, good staff, and great breakfast. The location was great and a lot of good food places around.

Miinukset: The room had humidity, and the water was cold, the system only worked like two times. Also, the bed had a hole in the middle, too old or too used.

Plussat: We loved the atmosphere and the staff. The rooms were fun and the whole family was comfortable. We would stay here again and recommend it to our friends visiting Old San Juan!

Plussat: We loved everything about this hotel the staff was very friendly and the rooms were very clean I would recommend this hotel to anyone who goes to San Juan ...

Plussat: Customer service. Uniqueness of hotel.

Miinukset: Elevator was broken while we were there. Light switch in bathroom would not turn off.

Plussat: This is a very charming little hotel in a great location in the middle of Old San Juan, and the staff is incredibly friendly. I highly recommend it.

Miinukset: The bed was pretty hard. I overpaid because I booked through this site. I would have paid much less booking with the hotel directly. I recommend you do that.

Plussat: The location was great

Miinukset: The room was small and we was placed in the basement, next to the laundry. The WIFI did not work in the room. Bad pressure in the shower and water leak under the sink. The whole property seemed dirty.

Plussat: A huge amount of indoor and outdoor Common space. Beautiful antique architecture and artifacts. A wonderful tapas bar with live piano. The garden plantings The macaws and other colorful birds all around.

Plussat: Great breakfast

Miinukset: Clarity around potable water -- is tap water safe to drink or not? If not, it should be in writing.

Plussat: My fiance and I had a most fascinating experience at The Gallery. We were most impressed by the art and style of each room we got to tour as if they were each an exhibit

Miinukset: We loved so much... And it was just post CoVid lockdown restrictions. I can imagine in the prime of tourist season, all amenities are restored.

Plussat: The location was amazing. The place itself is all about discovery from the owners artwork that tells a life story to all the hidden rooms and stairwells leading to terraces and courtyards...just magical. The bar area is just brilliant whether enjoying the outside space or the cavern style bar with its oversized chandeliers and uber friendly staff. The real added bonus being the wonderful live music that just lightens the spirits and puts a smile on your face. A perfect wind down with enough adventure to create unforgettable memories. Will definitely return!!

Miinukset: The room we had was quite close to the reception which could get a bit noisy at times.

Plussat: The Gallery Inn makes a wonderful impression when you first arrive because there is so much old world charm and so much artwork and interesting items in the very cool space. The location in Old San Juan is also ecxellent.

Miinukset: The customer service really falls flat. It was hit and miss with the staff. A couple of the staff were kind and somewhat hospitable, but there were several who weren't. The amenities were also lacking. If you are hoping for comfortable spaces to relax and read a book, you're really going to be disappointed. The breakfast consists of dry cornflakes, doll-size cups for coffee, and sliced bread, and store-bought lemon loaf. We heard a rumor that you could request eggs, but no one on staff mentioned this to us, and the guy in the "kitchen" certainly didn't give you the feeling that he would be happy to make anything...maybe it was his lack of eye contact or his back always turned to guests. We were happy to have stayed there once, but we wouldn't stay there again.

Miinukset: we wore accomodated in a supersmall room thenn we wore accomodated to a room wit a supersamll and dirty shower

Plussat: Excellent location, great friendly staff, wonderful artwork throughout the Inn. Beds and pillows were extremely comfortable.

Miinukset: Had to ask 3 times to have toilet paper brought to the room, as the maid never replenished the little bit that we had left.

Plussat: The hotel was in an old restored villa. It was amazing. The service was great, the location in Old San Juan was close to all the sights, and the atmosphere was wonderful.

Plussat: Great service, excellent atmosphere in a beautiful surrounding, very nice personal contact with the owner during owner's reception.

Miinukset: Nothing.

Plussat: Amazing history and decor of the building, ideal location.

Miinukset: hot water was a little tricky (but it's historical building); loud neighborhood music on Friday nights (I brought earplugs).

Plussat: An amazing property with incredible atmosphere

Miinukset: A total 'rip off' with an almost non-existent breakfast, in fact the worst I have ever experienced anywhere!

Plussat: The Gallery Inn was great, location, service, but when we booked in the bathroom was across the hall and I was not informed until we actually got to the room. For $306 a night the bathroom should have been adjacent to the room.

Miinukset: The bathroom was across the hall. For the price of the room this should have been pointed out to me before we were let into the room. Because you haul your suitcases up and down stairs. But for just one night I let it go.

Plussat: The Gallery Inn is wonderfully unique. The woman who greeted us and gave us a short tour was warm and pleasant. I would recommned this hotel to certain friends who enjoy unique accommodations.

Miinukset: Our room had an excessively strong smell of mothballs. The owner's presence was somewhat disconcerting. I almost felt I was intruding rather than it being "our home away from home".

Plussat: The hotel was very interseting. Many small courts with great views. Hotel rooms were decorated with antique style furnishing. Hotel owner's art work (good) on display throughout. Great location.

Miinukset: The beds were only full size vs queen or king. The A/C was kind of loud.

Miinukset: Small room, with too many things inside. Price too high for his level.

Plussat: Great location, cleanliness in all areas of the hotel. Most of feel safe in the property and surrounding.

Plussat: My first three nights here, I stayed at a room with a balcony and it was amazing. It's right in the heart of Old San Juan so you get to wake up eaveryday with the beautiful city noice of the livily city outside. It really is an amazing place to stay for a long time. Try to stay in a room with balcony, you will love it.

Miinukset: I absolutely hated that there's never parking available at any time of the day for your rental car. If you don't have a car then this will be the perfect place for you.

Plussat: Location in old San Juan Luggage storage till we headed to the ship

Miinukset: Noise from the street right outside our balcony late into the night

Plussat: Location

Miinukset: Shower knobs broken.

Plussat: Location was really wonderful, right in the centre of Old San Juan. The room was cosy with a comfortable bed.

Miinukset: I could not regulate the AC and the room was a bit too cold for me.

Miinukset: elevator there are 64 steps to the third floor

Plussat: Relaxer times great place and great location.

Plussat: The location is in san juan

Miinukset: It was very loud staff was unavailable after 1830 bathroom was small balcony is small dirty

Plussat: staff helpful. but not onsite late/early hours. location felt safe. good bathroom/room. comfortable bed.

Miinukset: place really needed maintenance. looked like it was once a nice place. nice if lounge/bar was operational. really steep steps.

Plussat: Great location in Old SAN Juan. Lots of bars and restaurants in the area. Room was clean. Bed was very comfortable. Staff very friendly and accommodating.

Miinukset: Missed in the details that there was no elevator. Stairs were a challenge with luggage. Fortunately staff assisted with bags. Room was smaller than expected and the AC was barely adequate.

Plussat: Quite eclectic- interesting art. Room was very large Views were good

Miinukset: There were lots of things that didn’t work - elevator, TV, Wifi in the morning, no coffee in the morning. No one at the front desk in the morning. There was no sign on the outside indicating which door led to the hotel. Had to step across wires and pipes to get to the roof terrace.

Plussat: Great Location. Shops and restaurants right outside the entrance. The bathroom was partially updated.

Miinukset: We were placed in room 6. The room had no windows to the outside. Small room that felt like you were boxed in. No arm chair to sit down. The flooring was old, chipped and dirty. After walking from the bathroom into the bedroom, my feet were filthy. There was a beautiful framed mirror in the bathroom, but the mirror glass was so old I could barely see through it to shave, and my wife could not use it to apply her makeup.

Plussat: Location is amazing.

Miinukset: The main gate looks like a ruin. And locked! I had to go to the next cafe and wait for hotel’s stuff coming. The gate needs open code, but hotel didn’t send it to me before my arrival. And no elevator.

Plussat: It is a very nice boutique hotel. It is close (walking distance) to all the attractions in Old San Juan. Very friendly staff. Our room had a dining table, family room, hammoc, and a niece view to San Juan harbor. Perfect price for Old San Juan.

Miinukset: There is no parking like all the other hotels in Old San Juan (500 years old city). Some areas need to dust off more often than they do.

Miinukset: There was no water in the place for almost the entire stay. They didn make any alternate arrangements too.

Plussat: Confortable bed, nice bathroom and clean room.

Miinukset: Too small for the price... Staff was unknowlegable about the area places to go... When they were explaining the room and amenities they told us the price if we “stole” something. There are so many respectful ways to tell if something is missing or broken... But stolen!? God... they need to be trained better.

Plussat: The location literally could not be better. There were 10 restaurants within 100 ft of the place. Didnt need a car or any other form of transport for the entire time we were there. This is a boutique hotel. Not new, but lots of character.

Miinukset: Tad bit pricey, but probably justifiable. Didnt clean the room- although we were there for only 2 nights. Also, the toilet thing is hard to get used to. Can not flush paper down, so have to put it in the trash can.

Plussat: The best locaction and reasonable price. Welcoming and helpful staff. Charming old structure. Incredible to walk out the door and see the Capilla del Cristo right there.

Miinukset: Because of it old structure lots of stairs and ups and downs and delicate plumbing. But that's part of the charm! No staff at night but phone in case any problems arise.

Plussat: Comfortable, reasonably priced, near beach and Old San Juan

Plussat: It is in n old building in the heart of Old San Juan., just what we' were wanting. We stayed in a room, facilities were very clean and air conditioning worked well. Beds were basic but comfortable.

Miinukset: Nothing

Plussat: great location if you just stay here for travel and you want save money, I think that you can choice this Hotel

Miinukset: share the bathroom (because this hotel is cheap)

Plussat: Unique, step out in two old San Juan! We are easy people so it met our needs we like being in the middle of things so you give up a little luxury

Plussat: Great location and quite spacious and clean.

Miinukset: No charm at all, which is the point of staying in Old San Juan.

Plussat: The location is EXCELLENT. The staff, while quite young and somewhat uninformed, were all very pleasant and tried to be helpful. Stowing luggage, both before boarding a cruise as well as a week later post-cruise and had an evening flight, was really convenient. Plenty of good restaurants and shops all around, including a .99 store with water for 50 cents!

Miinukset: A musty smelling room is very drab and old--and we were in 1 of 3 street-facing/front rooms (with large, but non-opening, windows), covered with the oldest and dustiest curtains in the world! Important note: the majority of rooms are in the back, with either no window or a tiny window, making most rooms additionally dreary and musty and dark. The carpet is the scary indoor/outdoor type; you want to have flip-flops on to walk around in your room! Street-facing room was quite loud, with foot traffic, barking dogs, etc. all mornings. No control over the room's AC temperature?

Plussat: Incredibly noisy all night long.

Miinukset: Bed was like stone.

Plussat: Staff was friendly and accommodating. He did what he could to make us comfortable.

Miinukset: Power was in and out on the day of arrival; the door to our room did not lock; only a latch. The shower was cold in the evening and the water didn’t drain out of the sink.

Plussat: The location is fantastic, in the heart of Old San Juan, very beautiful area. Friendly staff, the service was not the one you expect from a great hotel, but they were nice and helpful. The room was large enough, the bathroom was fine despite the fact it needed a little refresh.

Miinukset: The hotel looks dated. The mold smell all over the hotel is horrible. I am sure the hotel was clean, but because it looks dated and it smells very bad then you get this impression that the place is dirty. The lighting in the room was through very white cold light bulbs so the atmosphere was very clinical and cold. No nice decoration or wall paper to make the place look welcoming. No iron in the room. Impossible to control the AC from the bedroom, I was too cold most of my stay. Worse of all: the room was not sound proof at all, and through the door separating my room to next room I could hear any conversation or noise from my neighbors... it's literally like if they were inside my room. They were not specifically loud but it was like these people were living inside my room, literally. That was absolutely awful! The view from my window was super depressing. Finally, coffee is usually very good in Puerto Rico but in this hotel it was a bad super light and tasteless brew... it was so transparent that it looked liked a tea. I am a coffee lover and this was a huge disappointment.

Plussat: It was close to cruise and all the shopping in Old San Juan. The staff was very helpful in assisting with restaurants and places to visit.

Miinukset: I hated fact that we had actual keys which were difficult to use in doors, often not opening or getting stuck. This was especially difficult for my blind partner who is used to easy swipe keys. This caused him to lose one of the keys which was then thankfully found by one of the staff. We were charged for the lost key but grateful the charges reversed when key was found.

Plussat: Nothing was what was shown on the photos or reviews

Miinukset: The room was above the street and noisy all night long no a/c in the room the bath was dirty and was supposed to be a suite with 2 queen beds had 1 bed and 1 twin bed. Place was a dump and not maintained at all.

Plussat: Flexibility, center of Old San Juan.

Miinukset: Could be nicer. Was outdated.

Plussat: Excellent location inOld San Juan. Could walk everywhere including to pier for cruise.

Miinukset: Small room with no window; no hot water in shower; very thin walls. Definitely not a suite!

Plussat: The location is very central to visit the Old San Juan area.

Miinukset: The description of the hotel indicates that they have parking, when I almost get there I called for directions to the parking and they said "We don't offer parking". Well the main reason I chose this hotel was because of the parking, I know for sure that parking in Old San Juan can be a nightmare. To make it worse, it Rained, but that's not the hotels fault of course.

Plussat: Staff was friendly and helpful. Location was excellent-close to many good restaurants and the cruise ship terminal.

Miinukset: Room smelled very musty. There was no window nor any way to control the room's temperature. It was very cold in the room.

Plussat: Large rooms, sparsely furnished, but very clean. The hotel staff was incredibly friendly and helpful.

Plussat: The staff were very helpful in recommending good places for an authentic experience in old San Juan and helping with transportation. The rooms were very quiet, roomy and clean and the central location was perfect for walking around the city, day or night.

Miinukset: The air conditioning is controlled in a central location and at times it got rather warm before the A/C kicked in.

Plussat: Location

Miinukset: This hotel required me to give them my credit card number upon arrival. Which I did. But my room was already bought and paid for through Booking.com three months earlier. I then spent a week on a cruise ship and never used my credit card again. When I returned home I found that my credit card had been used for a booking at the Sheraton (an unauthorized charge since I never stayed there) Since S & J Suites is the only place that recieved my credit card number my assumption is that the number was stolen and by someone at the S & J Suites and used fraudulently. I have turned the matter over to the fraud unit at my credit card company for their investigation. The night manager's name who took my credit card # at the S & J Suites is Angel.

Plussat: The front desk was very helpful and accommodating. Rooms were big and quite comfortable. Our room had a view of an old building, but who cares, we weren't there for the view.

Miinukset: No coffee/tea maker in room. A/C way too cold, but was adjusted when asked.