Toulouse hotellit lähellä Place du Capitole

Plussat: Staff were simply fantastic!! We shall return!! Thank you

Miinukset: It would have been nice to have more coffee capsules and tea selection. This was not a big problem!

Plussat: the location was excellent, the room was spacious and the valet parking very convenient

Miinukset: our room was at the last floor (attic) and din't have much natural light..

Plussat: Excellent location. Lovely restored old building. Friendly staff. Nice breakfast included.

Miinukset: Room with low/sloping ceiling on the 4th floor was stifling, with almost 20% of the available space taken up by a spa bath, and will little room for sitting. Low ceiling height definitely hazardous for a tallish person. Not a 5-star hotel by any means. I would say 3.5 to 4 star at best.

Plussat: The hotel is exceptional in every way, beautiful room, comfortable and massive bed, really lovely bathroom. The breakfast was the best we have ever had in a hotel, so much choice, very good quality, top. Everything about this hotel is fabulous.

Miinukset: Leaving..

Plussat: Very comfy bed. Nice room

Plussat: Beautifully furnished and very stylish

Miinukset: Our room was lovely but we had the loft room which did not have a window to look out of. It was ok to stay in the room for one night.

Plussat: Very friendly and helpful staff, beautiful surroundings, lovely room and added bonus of the hotel now having a Michelin starred restaurent where we had a fabulous meal. Breakfast was great. Really enjoyed the stay, even better than expected.

Miinukset: Nothing

Plussat: Staff were very nice especially Manon, Sabri, ingrid and Cecelia.

Miinukset: Bed mattresses are too firm. No shelves in the bathroom and would benefit from somewhere to hang up costs and jackets.

Plussat: Good location and very nice staff

Miinukset: The shower was in the middle of the bedroom. No privacy

Miinukset: The big sodas in the sitting room

Plussat: The staff were amazing - so friendly with our little boy. The location is great too. We’d definitely stay again when we are in the city.

Plussat: Great location close to everything, fantastic air con which was very needed! Clean compact room.

Miinukset: Our room didn’t get serviced until late in the afternoon once we were back at the hotel to get ready for dinner which was a pain.

Plussat: Very good location close to Basilica and antiquities museum, 5 minute walk to Capitola. Parking provided in public lot 5 minutes away. Useful desk and adequate floor space for luggage.

Miinukset: Sink is in the shower. Odd, but it works. Limited counter space by sink. No face cloths.

Plussat: The location is fabulous. The room was small but everything in it is thoughtfully considered. The espresso coffee machine was a bonus. The staff were very friendly and helpful.

Miinukset: It was too short a stay. We were only there for one night. We chose not to have breakfast in the hotel as it was over 20 Euro each... a bit expensive, but I expect it was excellent.

Plussat: Great location, friendly helpful staff, comfortable room.

Plussat: The location was great, the style and decor were modern and attractive. The staff were helpful and booked a taxi to the airport. The bathroom was the one thing that, for me, means I won’t stay there again

Miinukset: The rooms either had a bath in the room or a shower room with no door ! No privacy !!

Miinukset: Air conditioning wasn’t working in room so they had to put a portable one in the room which was loud and requires the window to be open and the curtains closed

Plussat: The hotel location was amazing, in the heart of Toulouse. We could leave our luggage there all day.

Miinukset: The bedroom was tiny. The instructions for the coffee machine need to be located by the coffee machine. There is nowhere to hang wet towels. The astroturf for the external bar area cheapens the hotel. The lift is miniscule. Be prepared for everything to be on a small scale and you will have a lovely stay.

Plussat: Room was lovely.

Miinukset: Breakfast wasn’t great. Coffee very bitter and cafe au lait had horrid froth. Some fruit would have been nice with Paris breakfast.

Plussat: Location L

Miinukset: Room too small

Plussat: Very friendly, helpful staff. Loved the tranquil area in the garden and pool to relax in.

Plussat: Great room and atmosphere. Helpful and friendly staff.

Miinukset: Nothing really, the pool was quite small to our suprise.

Plussat: Friendly staff. Safe gate from the street. Breakfast was good. Very nice room and bathroom.

Miinukset: The pool area picture looked amazing, it was the main picture on booking. But it was anything but amazing. A small pool surrounded by some dead plants, leaves on the ground, some scruffy pool chairs. Made a bad impression on me. Expensive breakfast but it was nice. Wifi unstable.

Plussat: Perfect for our one night stay. Close to plenty of cafes and restaurants, and walking distance from the train station.

Plussat: Public areas tastefully done and staff were very good

Miinukset: Room was a bit small, didn't supply everything stated e.g. coffee pods, bath robes, swimming pool was an oxymoron. Room decor a bit tired

Plussat: Very friendly and service minded staff. Nice with pool.

Miinukset: Very noicy. We heard the family next door who had a screaming baby wakening us up the whole Night.

Plussat: Some staff were very helpful and pleasant. The room was spacious and the hotel is well located.

Plussat: Breakfast was fantastic - really good

Miinukset: The swimming pool was too small

Plussat: Comfy beds, clean and chic rooms and nice bathroom with separate toilet. The pool was a bonus, though a little smaller than it appears on the publicity photos. Secure parking was €15 extra and breakfast was expensive, but you can get a nice breakfast coffee, with fresh juice and a pastry for around €5 in town.

Miinukset: Nothing.

Plussat: The bed was extremely comfortable and the room was very nice. I loved having a bathtub. The WiFi was pretty good.

Miinukset: Two issues: construction noise (I assume is temporary) and accessibility. The construction noise started at 8 am and went until I checked out. It was drilling and hammering that shook the walls of my room. I had such a headache when I left. They said they asked the company to start later, but they won't. The hotel should not be using the rooms where it's so loud. As far as accessibility, it's such an issue to get in/out, at least for the first time. I recently had ankle surgery and I made sure the property had an elevator before booking. On arrival, there was an elevator/ADA sign, but it just pointed to the wall. So I had to go up the stairs to get to reception. I left my roller bag at the bottom figuring they would tell me where the elevator was. She told me I had to go down into the parking (so back down the stairs and then down a steep ramp). I went in there and there was no elevator. So I left my bag and went back up the steep ramp and stairs and she said there was a *different* parking entrance (at least at this point she went down with me and rolled my bag back up the ramp) and into some small hallway with an elevator. At this point I was in tears of pain and frustration. She kind of laughed at me and said, "it's just an elevator, we're all ok." Which is true, but when you are hurt or have limited mobility, it's not "just an elevator." I had to stay in the hotel all night instead of explore Toulouse and get food delivered because I was in so much pain and in the morning could barely put weight on my right leg. Two days later, I'm still in a lot of pain and not able to explore Andorra as I wanted because it's a lot of hiking here. So "just an elevator" has put me in a lot of pain and taken away several days of my travels. This poor attitude towards accessibility is disappointing.

Plussat: The room was extremely spacious and comfortable. The staff was always available and helpful.

Miinukset: The distribution of the room was a bit strange. And the outside of the building needs a wash.

Plussat: Leaving...

Miinukset: Great secure parking once you can get to it. Roadworks made access a nightmare and directions from the hotel were awful. Room was ok but not great. Panaramic view of a busy road and nothing else!

Plussat: Very comfy large bed and clean modern shower room, we had a kettle and 1 teabag !!!

Miinukset: No coffee machine - noisy early morning (outside) I could have done with some earplugs !!!

Plussat: Location (near to metro and tram lines, easy to find and some good restaurants in the vicinity...)

Miinukset: A very inconvenient bathroom (no door between the room and the toilet, not even a curtain; wet and dangerously slippery bathroom floor due to badly designed shower place…), unreasonable breakfast and extra-bed charges... We booked the hotel via booking.com for 3 persons (me, my wife and our 6-years old daughter) for 250 € (including all taxes and charges). While our 3-days stay itself was not that bad (despite of rather cold hotel staffs), the check-out experience was horrible. They charged some 180 € extra on the pretext that they put an extra bed for my daughter (which we neither asked for nor did they explain it to us in the beginning that it was chargeable!). Moreover, the young person at the reception didn’t answer our queries satisfactorily and professionally (he simply said that his colleague, who was not there at that time, had prepared the bill).

Plussat: Modern well located hotel.

Miinukset: Poor WiFi , no milk for tea/ coffee..

Plussat: Location coffee makers

Miinukset: Rigid about check in time

Plussat: Staff were amazing. Lots of lovely things in the room. View on the river.

Miinukset: A lot of repair work still to be done to the hotel.

Plussat: The location and room were great, we had enough space, everything was very clean and tidy.

Miinukset: We requested in advance the early check in before coming and then the same morning once we arrived to the hotel but at the end the staff took too much time to clean the room after the previous host left (more than 1 hour) so we were a little disappointed that only at 13.30 we were able to enter the room.

Plussat: The location and ease of access of the hotel exceeded expectation. As requested, the room allocated was quiet - in addition it was well maintained & cleaned daily and equipped with a full range of excellent facilities. The free wifi was very useful and totally reliable. The quality of all staff was outstanding - everybody was very friendly, welcoming and extremely helpful.

Miinukset: I would have rated our experience as 5 stars if it hadn't been for the fact that the restaurant and bar was closed for refurbishment (we had not been notified in advance). Consequently, all meals/drinks had to be sourced externally and a continental breakfast only was available. As soon as this work is completed in May, this hotel will deserve a full 5 star Excellent rating.

Plussat: Location. Parking garage. Big bathroom with big window. Friendly staff.

Miinukset: Damaged furnitures. Stinky pipeline of the bathroom. Didn’t like the fact after having paid for the whole stay, I was charged another day of parking which I hadn’t hire. It was specially unfortunate because the man charged me right in front of my nose as I was leaving the hotel for the bar next door without consulting me nor my authorization. I noticed as I received the bank notification on my device just less than a minute after passing through reception. Obviously he apologized and returned the sum.

Plussat: The Location was close to the station and the Canal de Velo to rent our bikes so it was great for that. The Location itself is not a great area but it is only 5 minutes to a metro and you can get bus to the airport. If you flying in get a tram and a metro they are very cheap . One ticket costs £1.50 and takes you after a change on the metro close to the hotel. Very helpful staff

Miinukset: They could have let us put our bikes in their garage , but they said they had no where for them to stay. This may have been a communication issue.

Plussat: Close to the train station, so good with heavy bags. Also not far from Jean D'Arc and restaurants. The staff on the front desk were VERY helpful.

Plussat: Staff were very helpful

Miinukset: Location was not great but it was near where we wanted to be

Plussat: Comfortable bed, quiet room good television channels. Lovely reception staff too

Miinukset: Hard to sit on the toilet without hitting the wall, but not the smallest one I have had

Plussat: balcony makes room less claustrophobic, bathroom looks new and clean, location close to main railway station and city centre

Miinukset: small room, no carpet in the room

Plussat: Very clean, friendly staff, near train station, comfortable bed

Miinukset: Small room was ok for one night, not soundproofed

Plussat: Good location - central, yet quiet. Very friendly and helpful staff. Comfortable.

Miinukset: No air conditioning in the room.

Plussat: Front desk was very helpful! The room was located on the corner, so there was an open and good view. It has a balcony.

Miinukset: Separate toilet, slightly uncomfortable. Room just slightly too small.

Plussat: Bed and pillows were really cosy and comfy. Staff really helpful and nothing to much trouble. Really lovely hotel would definitely stay again.

Miinukset: The egg and bacon didn’t look appetising

Plussat: This hotel is small, simple, but has everything you need. It is situated within 20 minutes walk of the old city centre and many restaurants and bars. It is a safe area. We used the private underground car park (17 euros a night) which is within a minute's walk. Reception staff were extremely helpful and courteous. The hotel is designed as a budget hotel but of a very high standard and the rooms and beds and bathrooms are immaculate though small. we had a balcony which gave good views of the street. We would stay here again if travelling via Toulouse.

Miinukset: I think if you were staying longer than one or two nights you would probably choose a hotel with more space in the bedrooms and one or two armchairs. However if budget is priority, this hotel cannot be faulted.

Plussat: Comfortable beds and a great location. The staff was fantastic. Very kind and accommodating to an English speaker.

Miinukset: Small rooms. AC not too strong.

Plussat: The staff are very friendly.

Miinukset: The hotel needs updating completely. Our room was very small. The double bed was very small. Breakfast was

Plussat: The view of pony neuf.

Miinukset: Only had hand held shower over bath!! Would have liked proper shower! Room a bit frayed round edges!

Plussat: Perfect location and fantastic staff - helpful and super welcoming.

Plussat: Very good hotel with nice view over the Garonne and a superb breakfast.

Plussat: The location was really nice, my room was on the last floor with an excellent view of the river. The room was not that big but the bed was really confortable and the toilet was really clean. Extra points to the decoration! The lady at the reception was really helpful, I asked information on transportation and she showed me the fliers that were available in the hotel...but she went the extra mile by printing a map of the metro from her computer.

Miinukset: The only thing I didn't like was the fact that there were a few flies in the breakfast room buzzing around the fruit...

Plussat: Nice position overlooking the old bridge, looked great lit up at night. Breakfast was good.

Miinukset: We didn't realise how small the room was that we booked. We had to change it straight away. We were charged extra for the new room. It was difficult to gauge the size from the advertised photos. The change over involved another room change on the last night due to a previous booking. The whole process could have been handled better by the staff member involved. Other than that the hotel had a really good vibe.

Plussat: The view of Pont Neuf and the restaurant were great. The room, towels and lines were very clean.

Miinukset: The lift was out of order so I had to carry two 20kg cases up and down two flights of stairs. The shower was not attached to the wall so I had to kneel in the bath to take a shower. The hotel has no parking and the nearest car park is 5 minutes walk away and is difficult to get to.

Plussat: So pretty and neat. The breakfast area is adorable and cozy. The staff are fantastic and the whole building is full of art and they’re gorgeous. If only I wasn’t traveling I’d buy art here.

Miinukset: If you need a lot of space in your room, this isn’t the hotel for you.

Plussat: Great location on river & friendly helpful staff

Miinukset: bathtub/shower challenging for older person

Plussat: Quirky nature and individuality

Miinukset: Room size although the roof terrace made up for it :)