Toulouse hotellit lähellä Toulouse-Matabiau Railway Station

Miinukset: the room could have been bigger

Plussat: Excellent location. Excellent staff, Matthew in particular was very helpful.

Miinukset: Nothing. Great location, walking distance to all the main attractions. Small well appointed appartment.

Plussat: Very good and clean hotel all staffs was so professional and the location in TOULOUSE is very very good

Miinukset: Parking price and laundry service expensive

Plussat: As usual very professional staffs and services special thanks for your answer at my previous comments

Miinukset: RAS

Plussat: Great position in the centre of Toulouse. Smart modern room and attentive staff and even a heated swimming pool. Kitchen is well equipped and good Wifi.

Miinukset: Maybe a capsule based coffee machine would make life easier!

Plussat: Great location - very nice staff too. Parking on site was very important

Miinukset: The room was quite cold but there was a portable heater in the room which worked fine.

Plussat: Great staff nice rooms

Miinukset: Nothing

Plussat: Audrey receptionist so helpful and pleasant

Plussat: The staff was great and the restaurant was also very good

Miinukset: The room was very basic and simple - not a 5 stars standard. The view from the room was ugly and the window was very small

Plussat: Good choice of breakfast food, from a wide range and very friendly staff. Great location for the city, both on foot and by public transport.

Miinukset: Lighting could have been better in the living room - very dull and difficult to read anything.

Plussat: Location

Miinukset: Pricey

Plussat: Great view of the city from the balcony of our suitr. Super great location!!! You can walk anywhere from this place!

Miinukset: Although we were super thankful to be upgraded to a suite, the suite was a little dirty. The back of the door had questionable white drips on it. The bathroom was a little outdated and super small. The balcony could use some cleaning up also. We stayed for one night and didn’t complain, but housekeeping missed the mark for us a little.

Plussat: Located just near city center, at quiet street. Great option - if you cancel room cleaning you get 5e coupon in hotel bar!

Miinukset: No gym, windows was permanently closed - so no fresh air at all.

Plussat: Good hairdryer and comfortable bed

Miinukset: Paper cups for hot drinks

Plussat: The location of the hotel is very convenient, you can walk to all attractions. Great room. For children there is a bed, which, if necessary, is laid out in a two-story. Great breakfasts - varied and very tasty. There is an in-room kitchen with all cooking utensils and a refrigerator. There is an original suggestion - giving up the daily squalor in the room, get a drink voucher at the bar.

Miinukset: The heating is only air conditioned. Very not comfortable closets.

Plussat: Hotelli on erinomaisella paikalla keskustassa. Metro, linja-auto. raitiotievaunu pysäkit lyhyen kävelymatkan päässä. Palvelu oli hyvää ja huoneen siisteys oli erinomainen. Uima-allas oli mukava lisä.

Miinukset: Suihkun vedenpaine oli surkea.

Plussat: Location and the baggage folks and housekeepers were extremely helpful.

Miinukset: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Plussat: Very friendly + supportive service!

Miinukset: Completely outdated and dirty. Better not arrive by car. Public parking is approx. 400 m, at 27€/ 12 hours.

Plussat: Really comfortable beds - lovely decor - we had a great terrace and Devine decor - room 301- second most sought after room in the hotel

Miinukset: No complaints at all

Plussat: Perfect location Great service High standard

Plussat: The location was excellent !

Miinukset: The breakfast room.

Plussat: Location. Old charm.

Miinukset: Breakfast

Plussat: The facilities are getting old but they add value with good toiletries and bathrobes and the staff were very lovely. The parking and security are good. The gym was great. The location was about 15 mins walk from the centre of town but close to the main train station.

Miinukset: Just dated- not what it looks like in the photos- they were perhaps a few years ago. The apartment was a strange configuration- the bathroom was bigger than the bedroom.

Plussat: Location is great and safe. Staff are accommodating. The room is clean and comfortable. Also, the reception area is beautiful and smells nice

Miinukset: We stayed in a 1bedroom with lounge. Complimentary such as water should atleast be good for 2 to 4 persons as the room can accommodate that number of people. Also it would be much nicer that everything will be available including the signage if we want to make up the room or not. Aside from that, everything is great

Plussat: We liked the home like feeling and the secure parking

Miinukset: The limited hours of the front reception staff for choking in /out Beds were not very comfy

Plussat: A smart place, maybe not in the most salubrious part of town but handy for the station and well protected behind a wall. Friendly check-in. Nice touches likes bathrobes. A cavernous bathroom.

Miinukset: Hard to find at first ... we thought it was shut down, seeing nothing from the street. That's because it is behind a wall. Parking available.

Plussat: clise to the train and coach station

Plussat: The apartments were a good size. Comfortable bed and big bathroom. Location is good - not far from town but not a very nice area.

Miinukset: We had glass on the floor which went I to my husbands foot!

Plussat: The appartment is spacious, bathroom is fantasitc, several pans for cooking and the living room make me feel like at home.

Miinukset: There're some sex shop and stipper club on the same street. Feeling a bit scared as a woman walking alone at night when there're drunk guys on the street. Reception is not 24 hours.

Plussat: The room booked didnt exist in the hotel.....So we had 2 rooms and i refuse to pay more??? Not a great welcome...

Plussat: Location

Miinukset: Room was too warm at night and adjusting thermostat did not make a difference. Complained three times but no change. Expected better from 4 star Novotel.

Plussat: The location is perfect the rooms were clean the restaurant was nice , and the size of the rooms was nice. The internet was fast

Miinukset: The staff was lazy ,if it were up to them they will make you check yourself in .

Plussat: The location was very near shops and restaurants . The staff was helpful and friendly. I’m happy with the hotel

Miinukset: They didn’t have a weighing scale to use

Plussat: The reception was not 100 % helpful when we asked for assistance with our Paris SIM card .

Miinukset: The staff was not as friendly

Miinukset: I liked the friendly atmosphere in the hotel and the staff were very attentive.

Plussat: very comfortable hotel, the staff were very friendly this time. Extremely helpful and polite. What a difference this makes to the hotel on arrival and leaving.

Miinukset: Up all night with the hotel guest next door - didnt get to sleep until 3.30am..not the hotels fault but very annoying.