Toulouse hotellit lähellä Couvent des Jacobins

Plussat: The Pullman is a super clean and modern designed hotel, really great value compared to similar hotels in other cities. We were surprised to be upgraded to a suite upon our arrival, and the staff was very nice. Also the included breakfast was amazing.

Plussat: `The reception staff member was very friendly and made me feel welcome. The room was comfortable and not too small. The room was quiet and the bed comfortable. Tea and coffee was provided in the room. I was offered a cool drink at reception upon arrival. The hotel is close to the station but not so you are looking at it. It’s a 10 minute walk to the centre of town and the Capitale. I didn’t use the bar, the restaurant or parking so can’t comment on those.

Miinukset: The light in the toilet kept going off. The hairdryer didn’t work although when I reported it it was changed immediately. There were two bottles of water in the fridge that had a misleading message on them about being free but unclear if they were or not. Curved lounge chair in the foyer is looking a bit shabby.

Plussat: The reception staff were friendly and very welcoming. The room was well appointed with toilet separate to bathroom. The bed was very comfortable and the air conditioning was welcoming after a long hot day sightseeing. I didn’t eat at the restaurant so can’t comment.

Miinukset: One minor thing - the bar served caramelised pecans (which spoilt the drink) instead of natural nuts. One other thing not so minor - the shower could only produce cold water despite all my efforts. Still unsure whether the water in the fridge is free, the attached information is not adequate.

Plussat: Location was excellent - especially for us on a one night stay. Breakfast was really good and kids were free The office hub was great and printing facilities I needed were free Staff - very friendly and helpful All family members enjoyed the hotel - very relaxing stay

Plussat: Staff seemed to care - very unfrench They made me feel welcome

Miinukset: It’s a shambles outside the hotel in due to Roadworks

Plussat: Good location, excellent suit

Miinukset: Everything was great

Miinukset: My room wasn't ready at check-in and the a/c did not work.

Plussat: Clean, Updated, Good Location. All around great place to stay.

Miinukset: Actually nothing could have been better :-) Maybe a pool or Jacuzzi :-)

Plussat: Location was quite good except for the roadworks outside. Bedroom was nice and big and bed was very comfortable

Miinukset: Breakfast was only average. I didn't know there was fried eggs available until I saw someone ordering them. Tea bags seem to be rationed and glasses for juices were too small

Plussat: Double bed was a proper double, not two singles put together. Hotel is indented from the main square but total central so easy to return to. One of the restaurant staff (not restaurant used for functions) was particularly spontaneous and lively and did not take himself too seriously which was appreciated! He made recommendations from the evening meal and had the balance right of attentive and responsive but not overbearing. The cost of the meal was inkeeping with the locality and value for money in that environment.

Miinukset: The hotel on check out had charged us for breakfasts (which for 3 of us for 4 mornings came to just over £300), which we had not consumed or booked. If we had not been waiting for the taxi my partner would probably not have checked the bill and spotted it. When he pointed out the hotel refunded two of the four breakfasts and had to have the other two breakfasts pointed out.

Plussat: Large comfortable room

Miinukset: No internet in the room . No restaurant only serves breakfast. Restaurant just outside hotel was part of hotel but not now. Restaurant very good but very rxpensive. Brasserie next to restaurant which was originally also part of the hotel closed for refurbishment opening the day I left

Plussat: We loved the location, central to everything. The room was a good size, pity we didn’t have a view over the Capitole. Staff were fabulous and would certainly recommend to others.

Plussat: Location and the baggage folks and housekeepers were extremely helpful.

Miinukset: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Plussat: Location and staff. Good air conditioning!!! Elevator.

Plussat: Beautiful hotel in an excellent location. Polite, friendly staff. Lovely outdoor terrace for coffee/drinks/snacks

Miinukset: Nothing!

Plussat: The room and facilities in general were beautiful. The staff at reception and the person who parked our car when we arrived were excellent. They were very helpful and even printed for us a google map with directions to a gas station where we could use our credit card without a pin. This was a problem in the previous town. The location on the main square was great.

Plussat: The location was superb

Miinukset: We felt the breakfast was sub par for its price and for the standard of hotel

Plussat: Location,service & hospitality

Miinukset: No tea making facilities in room

Plussat: Awesome location, staff very polite

Plussat: Balcony & breakfast in room

Miinukset: Needed a good clean

Plussat: Very friendly, helpful staff. Loved the tranquil area in the garden and pool to relax in.

Plussat: Great room and atmosphere. Helpful and friendly staff.

Miinukset: Nothing really, the pool was quite small to our suprise.

Plussat: Friendly staff. Safe gate from the street. Breakfast was good. Very nice room and bathroom.

Miinukset: The pool area picture looked amazing, it was the main picture on booking. But it was anything but amazing. A small pool surrounded by some dead plants, leaves on the ground, some scruffy pool chairs. Made a bad impression on me. Expensive breakfast but it was nice. Wifi unstable.

Plussat: Perfect for our one night stay. Close to plenty of cafes and restaurants, and walking distance from the train station.

Plussat: Public areas tastefully done and staff were very good

Miinukset: Room was a bit small, didn't supply everything stated e.g. coffee pods, bath robes, swimming pool was an oxymoron. Room decor a bit tired

Plussat: Very friendly and service minded staff. Nice with pool.

Miinukset: Very noicy. We heard the family next door who had a screaming baby wakening us up the whole Night.

Plussat: Some staff were very helpful and pleasant. The room was spacious and the hotel is well located.

Plussat: Breakfast was fantastic - really good

Miinukset: The swimming pool was too small

Plussat: Comfy beds, clean and chic rooms and nice bathroom with separate toilet. The pool was a bonus, though a little smaller than it appears on the publicity photos. Secure parking was €15 extra and breakfast was expensive, but you can get a nice breakfast coffee, with fresh juice and a pastry for around €5 in town.

Miinukset: Nothing.

Plussat: The bed was extremely comfortable and the room was very nice. I loved having a bathtub. The WiFi was pretty good.

Miinukset: Two issues: construction noise (I assume is temporary) and accessibility. The construction noise started at 8 am and went until I checked out. It was drilling and hammering that shook the walls of my room. I had such a headache when I left. They said they asked the company to start later, but they won't. The hotel should not be using the rooms where it's so loud. As far as accessibility, it's such an issue to get in/out, at least for the first time. I recently had ankle surgery and I made sure the property had an elevator before booking. On arrival, there was an elevator/ADA sign, but it just pointed to the wall. So I had to go up the stairs to get to reception. I left my roller bag at the bottom figuring they would tell me where the elevator was. She told me I had to go down into the parking (so back down the stairs and then down a steep ramp). I went in there and there was no elevator. So I left my bag and went back up the steep ramp and stairs and she said there was a *different* parking entrance (at least at this point she went down with me and rolled my bag back up the ramp) and into some small hallway with an elevator. At this point I was in tears of pain and frustration. She kind of laughed at me and said, "it's just an elevator, we're all ok." Which is true, but when you are hurt or have limited mobility, it's not "just an elevator." I had to stay in the hotel all night instead of explore Toulouse and get food delivered because I was in so much pain and in the morning could barely put weight on my right leg. Two days later, I'm still in a lot of pain and not able to explore Andorra as I wanted because it's a lot of hiking here. So "just an elevator" has put me in a lot of pain and taken away several days of my travels. This poor attitude towards accessibility is disappointing.

Plussat: Easy access to the shops and restaurants.

Miinukset: It was very noisy.

Plussat: friendly and accommodating staff. Hotel is excellently located. Bar and Restaurant all very good.

Miinukset: The hotel gym could be slightly bigger and for guests only. On various days there were people receiving private courses with trainers, offsetting the guests. This is totally unacceptable.

Plussat: I always love staying at Novotel. It is always posh experience for a reasonable price. This particular one was an amazing location.

Miinukset: This is the third Novotel hotel I have stayed in that has a very weird bathroom. The room and the bathroom are both very efficient and modern in their design, which I like. But the bathrooms offer very little privacy. For a family of four, this was really awkward. This particular one has the unusual feature of a shower with a translucent wall that you can turn to transparent... really awkward for dad when the teen daughters showered. The parking is also far away and expensive, which is tough with luggage.

Plussat: Location was fantastic for shopping and getting back to the airport.

Plussat: Location

Miinukset: Room was too warm at night and adjusting thermostat did not make a difference. Complained three times but no change. Expected better from 4 star Novotel.

Plussat: Staff were very supportive whe N we arrived after being pickpockets do.

Plussat: This hotel is where the action is. Very good restaurants on the sidewalk in front of the hotel - also a very pleasant plaza with a fountain. Many good restaurants nearby.

Miinukset: My first room was a bit noisy late in the evening. I asked for another room and the staff quickly responded and gave me a quieter room.

Plussat: Very good location and pretty hotel.

Plussat: The Brasserie is great.

Miinukset: Perfect location and well equipped.

Plussat: Very new, clean and modern. Well equipped room and helpful stafff.

Miinukset: Nothing.

Plussat: Location....Service, Staff & Hotel hygiene.

Miinukset: Main issue...for travelling wit 2 kids age 14 & staying at the Suite.., fold away sofa bed for them was to small & uncomfortable.. would been better to had 2 single beds placed instead.. Additionally would love to have seen more variety of fresh fruits made available for breakfast... Also on arrival it was sunny, on departure heavily raining.. asked for umbrella to borrow to pickup car +500m at car park, for a 4star hotel none available... small experience improvement here :)

Plussat: Great location and breakfast! Big Carrefour just next door. Opposite direction - cute Japanese garden. It was wonderful!

Miinukset: Hotel is not new, facilities was not renovated for a long time. They do not have a gym/fitness - it was a negative surprise, do not expect it is possible in 4* hotel.

Plussat: Yohan was amazing. He answered all of my questions. He had excellent English skills. He deserves a raise!!

Plussat: Good location and value for money

Miinukset: Claim that the hotel had a shuttle service when it has not. When calling hotel you are directed to English language service but are responded to in French. When question s raised stock response is "i don't understand"

Plussat: easy check in and check out， nice and polite.

Miinukset: none

Plussat: Location was walking distance to main areas of interest. Property had reasonably priced (although hard to find) car parking Staff were very welcoming and friendly Room was a good size Apparently the mini bar was complimentary to ‘premium’ room guests but we were only told this on checkout.

Miinukset: The strong perfume through the hotel (to disguise smell of smoke?) was unpleasant and overwhelming We had to leave our room window (which overlooked a car park building) open to be able to breath Towels and linen felt worn and cheap Better instructions should be provided to find car park entrance Restaurant area looked like a 1980s wedding venue

Plussat: All ok except finding the hotel. Signage on the roadway would be very helpful. Thanks, Lucille

Miinukset: See above

Plussat: The adjacent park is like heaven on earth.

Miinukset: A little bit sterile

Plussat: good location and nice staff

Plussat: Distanc to subway station

Plussat: Friendly and helpful staff

Miinukset: Standard hotel nothing special, the rooms are very outdated! need a new touch.