Toulouse hotellit lähellä Basilique St-Sernin

Plussat: The Pullman is a super clean and modern designed hotel, really great value compared to similar hotels in other cities. We were surprised to be upgraded to a suite upon our arrival, and the staff was very nice. Also the included breakfast was amazing.

Plussat: `The reception staff member was very friendly and made me feel welcome. The room was comfortable and not too small. The room was quiet and the bed comfortable. Tea and coffee was provided in the room. I was offered a cool drink at reception upon arrival. The hotel is close to the station but not so you are looking at it. It’s a 10 minute walk to the centre of town and the Capitale. I didn’t use the bar, the restaurant or parking so can’t comment on those.

Miinukset: The light in the toilet kept going off. The hairdryer didn’t work although when I reported it it was changed immediately. There were two bottles of water in the fridge that had a misleading message on them about being free but unclear if they were or not. Curved lounge chair in the foyer is looking a bit shabby.

Plussat: The reception staff were friendly and very welcoming. The room was well appointed with toilet separate to bathroom. The bed was very comfortable and the air conditioning was welcoming after a long hot day sightseeing. I didn’t eat at the restaurant so can’t comment.

Miinukset: One minor thing - the bar served caramelised pecans (which spoilt the drink) instead of natural nuts. One other thing not so minor - the shower could only produce cold water despite all my efforts. Still unsure whether the water in the fridge is free, the attached information is not adequate.

Plussat: Location was excellent - especially for us on a one night stay. Breakfast was really good and kids were free The office hub was great and printing facilities I needed were free Staff - very friendly and helpful All family members enjoyed the hotel - very relaxing stay

Plussat: Staff seemed to care - very unfrench They made me feel welcome

Miinukset: It’s a shambles outside the hotel in due to Roadworks

Plussat: Good location, excellent suit

Miinukset: Everything was great

Miinukset: My room wasn't ready at check-in and the a/c did not work.

Plussat: Clean, Updated, Good Location. All around great place to stay.

Miinukset: Actually nothing could have been better :-) Maybe a pool or Jacuzzi :-)

Plussat: Location was quite good except for the roadworks outside. Bedroom was nice and big and bed was very comfortable

Miinukset: Breakfast was only average. I didn't know there was fried eggs available until I saw someone ordering them. Tea bags seem to be rationed and glasses for juices were too small

Plussat: Double bed was a proper double, not two singles put together. Hotel is indented from the main square but total central so easy to return to. One of the restaurant staff (not restaurant used for functions) was particularly spontaneous and lively and did not take himself too seriously which was appreciated! He made recommendations from the evening meal and had the balance right of attentive and responsive but not overbearing. The cost of the meal was inkeeping with the locality and value for money in that environment.

Miinukset: The hotel on check out had charged us for breakfasts (which for 3 of us for 4 mornings came to just over £300), which we had not consumed or booked. If we had not been waiting for the taxi my partner would probably not have checked the bill and spotted it. When he pointed out the hotel refunded two of the four breakfasts and had to have the other two breakfasts pointed out.

Plussat: Large comfortable room

Miinukset: No internet in the room . No restaurant only serves breakfast. Restaurant just outside hotel was part of hotel but not now. Restaurant very good but very rxpensive. Brasserie next to restaurant which was originally also part of the hotel closed for refurbishment opening the day I left

Plussat: We loved the location, central to everything. The room was a good size, pity we didn’t have a view over the Capitole. Staff were fabulous and would certainly recommend to others.

Plussat: Location and the baggage folks and housekeepers were extremely helpful.

Miinukset: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Plussat: Location and staff. Good air conditioning!!! Elevator.

Plussat: Beautiful hotel in an excellent location. Polite, friendly staff. Lovely outdoor terrace for coffee/drinks/snacks

Miinukset: Nothing!

Plussat: The room and facilities in general were beautiful. The staff at reception and the person who parked our car when we arrived were excellent. They were very helpful and even printed for us a google map with directions to a gas station where we could use our credit card without a pin. This was a problem in the previous town. The location on the main square was great.

Plussat: The location was superb

Miinukset: We felt the breakfast was sub par for its price and for the standard of hotel

Plussat: Location,service & hospitality

Miinukset: No tea making facilities in room

Plussat: Awesome location, staff very polite

Plussat: Balcony & breakfast in room

Miinukset: Needed a good clean

Plussat: Very friendly, helpful staff. Loved the tranquil area in the garden and pool to relax in.

Plussat: Great room and atmosphere. Helpful and friendly staff.

Miinukset: Nothing really, the pool was quite small to our suprise.

Plussat: Friendly staff. Safe gate from the street. Breakfast was good. Very nice room and bathroom.

Miinukset: The pool area picture looked amazing, it was the main picture on booking. But it was anything but amazing. A small pool surrounded by some dead plants, leaves on the ground, some scruffy pool chairs. Made a bad impression on me. Expensive breakfast but it was nice. Wifi unstable.

Plussat: Perfect for our one night stay. Close to plenty of cafes and restaurants, and walking distance from the train station.

Plussat: Public areas tastefully done and staff were very good

Miinukset: Room was a bit small, didn't supply everything stated e.g. coffee pods, bath robes, swimming pool was an oxymoron. Room decor a bit tired

Plussat: Very friendly and service minded staff. Nice with pool.

Miinukset: Very noicy. We heard the family next door who had a screaming baby wakening us up the whole Night.

Plussat: Some staff were very helpful and pleasant. The room was spacious and the hotel is well located.

Plussat: Breakfast was fantastic - really good

Miinukset: The swimming pool was too small

Plussat: Comfy beds, clean and chic rooms and nice bathroom with separate toilet. The pool was a bonus, though a little smaller than it appears on the publicity photos. Secure parking was €15 extra and breakfast was expensive, but you can get a nice breakfast coffee, with fresh juice and a pastry for around €5 in town.

Miinukset: Nothing.

Plussat: The bed was extremely comfortable and the room was very nice. I loved having a bathtub. The WiFi was pretty good.

Miinukset: Two issues: construction noise (I assume is temporary) and accessibility. The construction noise started at 8 am and went until I checked out. It was drilling and hammering that shook the walls of my room. I had such a headache when I left. They said they asked the company to start later, but they won't. The hotel should not be using the rooms where it's so loud. As far as accessibility, it's such an issue to get in/out, at least for the first time. I recently had ankle surgery and I made sure the property had an elevator before booking. On arrival, there was an elevator/ADA sign, but it just pointed to the wall. So I had to go up the stairs to get to reception. I left my roller bag at the bottom figuring they would tell me where the elevator was. She told me I had to go down into the parking (so back down the stairs and then down a steep ramp). I went in there and there was no elevator. So I left my bag and went back up the steep ramp and stairs and she said there was a *different* parking entrance (at least at this point she went down with me and rolled my bag back up the ramp) and into some small hallway with an elevator. At this point I was in tears of pain and frustration. She kind of laughed at me and said, "it's just an elevator, we're all ok." Which is true, but when you are hurt or have limited mobility, it's not "just an elevator." I had to stay in the hotel all night instead of explore Toulouse and get food delivered because I was in so much pain and in the morning could barely put weight on my right leg. Two days later, I'm still in a lot of pain and not able to explore Andorra as I wanted because it's a lot of hiking here. So "just an elevator" has put me in a lot of pain and taken away several days of my travels. This poor attitude towards accessibility is disappointing.

Plussat: The Location was close to the station and the Canal de Velo to rent our bikes so it was great for that. The Location itself is not a great area but it is only 5 minutes to a metro and you can get bus to the airport. If you flying in get a tram and a metro they are very cheap . One ticket costs £1.50 and takes you after a change on the metro close to the hotel. Very helpful staff

Miinukset: They could have let us put our bikes in their garage , but they said they had no where for them to stay. This may have been a communication issue.

Plussat: Close to the train station, so good with heavy bags. Also not far from Jean D'Arc and restaurants. The staff on the front desk were VERY helpful.

Plussat: Staff were very helpful

Miinukset: Location was not great but it was near where we wanted to be

Plussat: Comfortable bed, quiet room good television channels. Lovely reception staff too

Miinukset: Hard to sit on the toilet without hitting the wall, but not the smallest one I have had

Plussat: balcony makes room less claustrophobic, bathroom looks new and clean, location close to main railway station and city centre

Miinukset: small room, no carpet in the room

Plussat: Very clean, friendly staff, near train station, comfortable bed

Miinukset: Small room was ok for one night, not soundproofed

Plussat: Good location - central, yet quiet. Very friendly and helpful staff. Comfortable.

Miinukset: No air conditioning in the room.

Plussat: Front desk was very helpful! The room was located on the corner, so there was an open and good view. It has a balcony.

Miinukset: Separate toilet, slightly uncomfortable. Room just slightly too small.

Plussat: Bed and pillows were really cosy and comfy. Staff really helpful and nothing to much trouble. Really lovely hotel would definitely stay again.

Miinukset: The egg and bacon didn’t look appetising

Plussat: This hotel is small, simple, but has everything you need. It is situated within 20 minutes walk of the old city centre and many restaurants and bars. It is a safe area. We used the private underground car park (17 euros a night) which is within a minute's walk. Reception staff were extremely helpful and courteous. The hotel is designed as a budget hotel but of a very high standard and the rooms and beds and bathrooms are immaculate though small. we had a balcony which gave good views of the street. We would stay here again if travelling via Toulouse.

Miinukset: I think if you were staying longer than one or two nights you would probably choose a hotel with more space in the bedrooms and one or two armchairs. However if budget is priority, this hotel cannot be faulted.

Plussat: Comfortable beds and a great location. The staff was fantastic. Very kind and accommodating to an English speaker.

Miinukset: Small rooms. AC not too strong.

Plussat: The staff are very friendly.

Miinukset: The hotel needs updating completely. Our room was very small. The double bed was very small. Breakfast was

Plussat: The view of pony neuf.

Miinukset: Only had hand held shower over bath!! Would have liked proper shower! Room a bit frayed round edges!

Plussat: Perfect location and fantastic staff - helpful and super welcoming.

Plussat: Very good hotel with nice view over the Garonne and a superb breakfast.

Plussat: The location was really nice, my room was on the last floor with an excellent view of the river. The room was not that big but the bed was really confortable and the toilet was really clean. Extra points to the decoration! The lady at the reception was really helpful, I asked information on transportation and she showed me the fliers that were available in the hotel...but she went the extra mile by printing a map of the metro from her computer.

Miinukset: The only thing I didn't like was the fact that there were a few flies in the breakfast room buzzing around the fruit...

Plussat: Nice position overlooking the old bridge, looked great lit up at night. Breakfast was good.

Miinukset: We didn't realise how small the room was that we booked. We had to change it straight away. We were charged extra for the new room. It was difficult to gauge the size from the advertised photos. The change over involved another room change on the last night due to a previous booking. The whole process could have been handled better by the staff member involved. Other than that the hotel had a really good vibe.

Plussat: The view of Pont Neuf and the restaurant were great. The room, towels and lines were very clean.

Miinukset: The lift was out of order so I had to carry two 20kg cases up and down two flights of stairs. The shower was not attached to the wall so I had to kneel in the bath to take a shower. The hotel has no parking and the nearest car park is 5 minutes walk away and is difficult to get to.

Plussat: So pretty and neat. The breakfast area is adorable and cozy. The staff are fantastic and the whole building is full of art and they’re gorgeous. If only I wasn’t traveling I’d buy art here.

Miinukset: If you need a lot of space in your room, this isn’t the hotel for you.

Plussat: Great location on river & friendly helpful staff

Miinukset: bathtub/shower challenging for older person

Plussat: Quirky nature and individuality

Miinukset: Room size although the roof terrace made up for it :)