Toulouse hotellit lähellä Basilique St-Sernin

Plussat: Excellent location. Excellent staff, Matthew in particular was very helpful.

Miinukset: Nothing. Great location, walking distance to all the main attractions. Small well appointed appartment.

Plussat: Clean, very well presented and good service. Parking available, very convenient

Miinukset: Access out of car park back through hotel

Plussat: Great position in the centre of Toulouse. Smart modern room and attentive staff and even a heated swimming pool. Kitchen is well equipped and good Wifi.

Miinukset: Maybe a capsule based coffee machine would make life easier!

Plussat: Great location - very nice staff too. Parking on site was very important

Miinukset: The room was quite cold but there was a portable heater in the room which worked fine.

Plussat: Great staff nice rooms

Miinukset: Nothing

Plussat: Great studio with excellent bed, and well equiped kitchen. The pool must be great in the summer. This rates as one of the best apart hotels we have tried.

Plussat: The location was excellent and the parking was priceless. Reception staff very helpul and great with late checkout. Would stay there again.

Miinukset: We wanted an extra blanket but it was not possible as the usually helpful reception staff could not leave her desk to get one for us until change of shift at 11pm when a colleague would nbe there. A small issue that thankfully didn't ruin our stay. Perhaps they were short staffed.

Plussat: Super central location, secure parking & spacious apartment.

Plussat: Efficiency, calm, design and cleanliness.

Miinukset: The plain white wall facing our window which could be offered as a platform for street art and changed regularly so as to give a chance to artists from Toulouse and perhaps create a new school... The car park could be better organised.

Plussat: very good, new hotel quite in the center of Toulouse

Plussat: Very chic - and great facilities - great room would be good for a longer stay too. Breakfast (which we did not have) was expensive at 15 euros a head, but the proximity of cafes meant that its easy to get that sorted.

Miinukset: As above!!

Plussat: The staff very kindly stayed up late to check us in. The wi-fi worked great. The kitchen was well equiped, even with dishwasher and detergents. The location was close to the old town. Restaurants and groceries nearby. Underground parking.

Miinukset: Some of the design features of the room, though attractive, did not work well, such as not enough shower screen to keep the water off the bathroom floor, cupboard handles that snag clothes, but these were very minor issues.

Plussat: Is a modern and confortable medium sized hotel.

Miinukset: I have reserved a triple room warning that we will be three adults and asking for separate beds. This was already stated in my reservation comments. Thei gave me a king bed and a sofa-bed that can't accomodate us. Thei didn't have any another options.The boy who receptioned us were inexperient and perplexus. One of us had to sleep on the floor. Terrible! We are not homosexuals...

Plussat: The location, the excellence of the rooms, the helpful staff, and the value for money.

Plussat: Well thought and designed, great location.

Miinukset: To finish up all the construction works and start all the declared amenities like sauna, heated pool and jacuzzi.

Plussat: Audrey receptionist so helpful and pleasant

Plussat: The staff was great and the restaurant was also very good

Miinukset: The room was very basic and simple - not a 5 stars standard. The view from the room was ugly and the window was very small

Plussat: Good choice of breakfast food, from a wide range and very friendly staff. Great location for the city, both on foot and by public transport.

Miinukset: Lighting could have been better in the living room - very dull and difficult to read anything.

Plussat: The decor and presentation of the hotel is very pleasant, and the staff very friendly

Miinukset: Our room wasn't ready on arrival, we said we'd come back in a few hours to give them some time to sort it out, when we got back late in the afternoon and they gave us the key - they hadn't touched it. Towels all over the bathroom floor, beds un-made, rubbish over the floor etc. An oversite, but a pretty poor first impression to give your customers in what was otherwise a very pleasant hotel...

Plussat: everything is good

Plussat: This is a very unique, clean and sylish hotel we would not hesitate to use again

Miinukset: The food was good but not exceptional

Plussat: Superb hotel! Very friendly en helpful personel. Delicious breakfast, luxery room, clean and spacious. Free wifi.

Miinukset: We were satisfied about everything, but nevertheless I think that it would be an asset for the hotel if there were a sauna and/or swimming pool.

Plussat: Location in easy walking distance to the city center. Comfortable rooms.

Miinukset: Very expensive and forced valet parking (17 Euro/day). Free wifi is of poor quality and cuts out often. The room rate is only good value if you pay a discounted price. The breakfast is priced at 22 Euro / pp. The rooms at the street-side are noisy. The insulation is mediocre (poor window frame fittings) and you will hear traffic noise all night long. The front desk is aware but warns that rooms on the backside of the hotel are also noisy due to garbage trucks coming through in the early morning.

Plussat: Modern style

Miinukset: Room had been used by a smoker previously and smelled.

Plussat: Friendly and helpul staff Well appointed and decorated rooms

Plussat: quiet, peaceful design, very efficient staff

Plussat: The room was recently renovated - very comfortable and surprisingly spacious

Miinukset: Renovations are continuing until later in 2009. Noisy during the day so don;t think you can nap in the afternoon

Plussat: Quality of the service and smiles of the staff

Plussat: Location and the baggage folks and housekeepers were extremely helpful.

Miinukset: The front desk and manager did not have our room available to us even though we were 45 minutes after the check in time of 3:30 pm. Though the manager offered us drinks, they told us 30 minutes since room was not ready. Then we set in lobby and watched 10-12 other guests arrive and been checked in immediately. After 60 minutes, and complaining about the long delay and how tired we were, we finally were shown a room in the back of the hotel. We did not even use the normal elevator, but some elevator in the rear. The room was the worse. It was small, had no light and generally was not acceptable for a hotel with rating. To make things worse, tried to order coffee the next morning, and it never arrived. Can not recommend this hotel. Felt the whole event was of no value.

Plussat: Very friendly + supportive service!

Miinukset: Completely outdated and dirty. Better not arrive by car. Public parking is approx. 400 m, at 27€/ 12 hours.

Plussat: Really comfortable beds - lovely decor - we had a great terrace and Devine decor - room 301- second most sought after room in the hotel

Miinukset: No complaints at all

Plussat: Perfect location Great service High standard

Plussat: The location was excellent !

Miinukset: The breakfast room.

Plussat: Location. Old charm.

Miinukset: Breakfast

Plussat: Friendly staff and good ambiance.

Plussat: The location was great. Also, the staff were all very helpful.

Miinukset: The rooms were a bit old and tired.

Plussat: Location is possibly best in Toulouse. Good sized room and being off the square, enabled leaving window open at night without undue noise (needed see aircon below)

Miinukset: Despite size of room, only standard double bed - room for something larger. Luckily it was cold outside because aircon was next to useless. Generally hotel public rooms etc need a refurb

Plussat: The hotel was in the center of Toulouse which made sight seeing a dream. Nothing was too much trouble for the staff who went out there way to make the stay a memorable one. The hotel was very clean and evrything worked!

Miinukset: It is difficult to think of anything which was obviously wrong with the hotel. If anything it was the city that let the hotel down. Toulouse was like a lady who had fallen on hard times. She needed a new dress and a hair do.

Plussat: welcoming, smiling, attentive, efficient staff; comfortable; well-situated

Plussat: Impeccable

Miinukset: Without the special deal, would have been too expensive. Breakfast expensive, better to go to Square

Plussat: Very nice room, thematic decoration, friendly and competent staff, good breakfast.

Plussat: Very comfortable bed with good pillows. Excellent bathroom with good shower. Very central location

Plussat: When we decided to go the Toulouse I wanted a central hotel and this hotel perfectly fits the bill. For an hotel in the centre of Toulouse I thought it was pretty good value for money. The evening meal was quite expensive for what we got.

Plussat: A lovely quiet and cool room. We were upgraded. The two restaurants were very good, and the staff were very courteous and friendly. Air of calm. Nice courtyard to relax in.

Miinukset: No face cloths in the bathroom. No breakfast other than room service. Breakfast costs 22euros per person ! Porters were not available to help us with our luggage to and from the taxi (arrival & departure). They were around mostly - except when we needed them !

Plussat: The room booked didnt exist in the hotel.....So we had 2 rooms and i refuse to pay more??? Not a great welcome...

Plussat: Location

Miinukset: Room was too warm at night and adjusting thermostat did not make a difference. Complained three times but no change. Expected better from 4 star Novotel.

Plussat: The location is perfect the rooms were clean the restaurant was nice , and the size of the rooms was nice. The internet was fast

Miinukset: The staff was lazy ,if it were up to them they will make you check yourself in .

Plussat: Location is very good,they observed hygiene for corona virus very good & my room (executive’s room) is very big & good

Plussat: The location was very near shops and restaurants . The staff was helpful and friendly. I’m happy with the hotel

Miinukset: They didn’t have a weighing scale to use

Plussat: The reception was not 100 % helpful when we asked for assistance with our Paris SIM card .

Miinukset: The staff was not as friendly

Miinukset: I liked the friendly atmosphere in the hotel and the staff were very attentive.

Plussat: very comfortable hotel, the staff were very friendly this time. Extremely helpful and polite. What a difference this makes to the hotel on arrival and leaving.

Miinukset: Up all night with the hotel guest next door - didnt get to sleep until 3.30am..not the hotels fault but very annoying.

Plussat: The facilities are getting old but they add value with good toiletries and bathrobes and the staff were very lovely. The parking and security are good. The gym was great. The location was about 15 mins walk from the centre of town but close to the main train station.

Miinukset: Just dated- not what it looks like in the photos- they were perhaps a few years ago. The apartment was a strange configuration- the bathroom was bigger than the bedroom.

Plussat: Location is great and safe. Staff are accommodating. The room is clean and comfortable. Also, the reception area is beautiful and smells nice

Miinukset: We stayed in a 1bedroom with lounge. Complimentary such as water should atleast be good for 2 to 4 persons as the room can accommodate that number of people. Also it would be much nicer that everything will be available including the signage if we want to make up the room or not. Aside from that, everything is great

Plussat: We liked the home like feeling and the secure parking

Miinukset: The limited hours of the front reception staff for choking in /out Beds were not very comfy

Plussat: A smart place, maybe not in the most salubrious part of town but handy for the station and well protected behind a wall. Friendly check-in. Nice touches likes bathrobes. A cavernous bathroom.

Miinukset: Hard to find at first ... we thought it was shut down, seeing nothing from the street. That's because it is behind a wall. Parking available.

Plussat: clise to the train and coach station

Plussat: The apartments were a good size. Comfortable bed and big bathroom. Location is good - not far from town but not a very nice area.

Miinukset: We had glass on the floor which went I to my husbands foot!

Plussat: Helpful staff, good location.

Miinukset: The pillows.

Plussat: Easy to find, friendly staff and very clean. Lifts were available to all floors.

Miinukset: Nothing !

Plussat: Weather was bad.

Miinukset: Great location. Clean and comfortable. Good value.

Plussat: Staff were brilliant, room was large, spacious and had everything we needed.

Miinukset: The walls were grubby and the plates and cups needed to be Ré-washed before we used them. It was hot and we couldn’t find any air conditioning unit.

Plussat: Siwar helped us a lot. She was a wonderful host!

Plussat: Hyvä reception

Miinukset: Huikean sokkeloinen

Miinukset: Bed split in half, can’t sleep alone in the big bed, the brreakfaqg is very poor (salt), climatisation is so oldschool, too pricey for the stay

Plussat: The location is perfect and the room are clean

Miinukset: The rooms are small the service is really bad and the breakfast is the smallest I have ever seen they don’t have a restaurant and the don’t have room service , I basically like living in a furnished room with security .

Plussat: The lady on reception was wonderful, friendly and couldnt have been nicer. She really made our stay special. A real asset to the hotel.

Miinukset: The room was tiny, not enough to room to put anything. very tight to get around the room...

Plussat: nice location, nice room

Miinukset: very small bathroom and no desk to work on. Noice in the night of drunk or drugged people