Slow boarding but otherwise fine
If the fight was not cancelled
I liked the seat I paid for but the plane arrived late to Glasgow which caused a late departure which caused me to arrive late to Dublin and miss my connection to Liverpool. I was sold a ticket without sufficient stopover time in Dublin to account for such delays and the huge distances required to walk-in Dublin to exit the plane, go through passport control and exit the to the departures hall to then go through security and get to your gate again I had to buy a new ticket from Dublin to Liverpool for 100 euros because of this. Then kayak sent me an email suggesting my departure had been delayed giving false hope. I ran all the way to the gate anyway since the monitor said gate closed. I missed my flight with high levels of aggravation at all this.
The flight was good. The only thing that was difficult was the boarding procedure. I had to wait in line for a long time. Next time I’ll book priority boarding. Once we were in the air, everything was good.
Fast, good loads in and out, totally worth of price.
There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all.
Miinukset: "Once again, they were late to depart and to arrive..."
Plussat: "the price"
Miinukset: "The members at the checkin desk did not speak english well and would not do a required visa check that the website said needed to be done to validate our boarding passes."
Plussat: "Ταξίδεψα με ασφάλεια, χωρίς καθυστερηση, με μεγαλη εξυπηρετησει!!! ΜΠΡΑΒΟ!!"
Miinukset: "Take off and arrive on time not an hour late. No trumpet this time."
Miinukset: "While the crew was not rude, they did not have the cheer and hospitality most come to expect when flying with any airliner."
Miinukset: "Flight was delayed"
Plussat: "Friendly stuff, good price."
Miinukset: "Delay at the airport, also didn't take off anytime soon. We were sitting for over half and hour in the plane. Seats are very cramped too. People over 1.80m / 6 foot have to book an extra seat with more space, otherwise you won't have an convenient flight."
Miinukset: "They charged us an additional 55 Euro per person for a boarding pass even when we have checked in on-line the night before."
Plussat: "A pleasant journey."
Miinukset: "It was fine. No complaints."
Plussat: "I initially liked the initial low fare rate."
Miinukset: "I didn't like the checkin process online and being charged the 55 pound fee for not checking in early. I was having problems accessing my account and requested my password to be changed in the morning several times, however, they did not send me the link for the password change, and therefore, I was not able to login to check in correctly."
Miinukset: "Everyone stood up the entire flight and being split up from family."
Plussat: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
Miinukset: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."
Plussat: "Crew members were welcoming, friendly and efficient."
Miinukset: "Stood st the gate 30 minutes and then they changed the gate. Went to the new gate, stood in line again and they changed the gate AGAIN. Walked to the new gate and stood in line about another 30 minutes then once checked in and walked down the jetway, we were stopped again and had to wait!! Then we were delayed on the jetway waiting to load bags and once we started going, there were several planes ahead of us so we sat on the tarmac and waited some more. Flight arrived in Dublin more than 2 hours late!"
Miinukset: "Waiting for 2 hours at the gate at Malaga Airport before anyone turned up at the desk (would have been helpful to be able to ask someone what was going on) and then waiting over an hour & a half at Stansted Airport for our luggage to arrive at the baggage reclaim. Also the actual Ryanair plane was a mess, crumbs all over the floor & the seats, even used tissues."
Miinukset: "Delayed, unable to buy a cup of tea, rude staff. Will never fly with such a shambolic, greedy airline again."
Plussat: "No si Long Time in prepratives"
Plussat: "Arriving on time"
Miinukset: "Ground staff rudely asked me to check if my bag fits. I kindly showed them my list (on the phone) of more than 40 recent flights. I travel twice per week for business. They insisted saying that they think the bag is big. It is more than obvious that the bag is a cabin bag as also manifested by the "cabin approved" signpost on it and my easyJet plus card attached to it. The new policy of Ryanair has made staff overly zealous to the point that they are arrogant and rude. I have paid the extra fee for the bag (priority) plus other quirks that they charge you as I was aiming for a stress free trip. I was first in line for better access to space. Still, my obviously cabin approved bag was questioned amd I was made to "try and fit it in" in front of all other passengers as a little kid put on a time out. Repugnant."
Plussat: "Flight was quick and easy."
Miinukset: "Boarding process was a little slow."
Plussat: "You get what you pay for. Nothing less and definitely nothing more."
Miinukset: "all the extra charges... late take off not being able to get the seat desired general nervousness due to low level of confidence in the company"
Plussat: "If you like be herded around like cattle, and having no apology even when your flight is late, then you've come to the right place."
Miinukset: "Late flight. Family scattered around cabin in different seats. Completely unnecessary."
Plussat: "I like that I got to my destination on time."
Miinukset: "I didn't like boarding without zones, you have to stand for so long waiting because every gets in line at the same time."
Plussat: "Very punctual and smooth flight"
Miinukset: "Seats could not be reclined. Not much space for carry ons."
Plussat: "Friendliness Good Pilot(s) Easy Boarding"
Miinukset: "Our flight was delayed by over two hours from Frankfurt Hahn. No one on the ground gave us any information. They left the entire group of people alone in the gate and did not return until the flight had landed. Everyone was sitting on the floor, clueless. We did not know where the plane was or when it would come. I also paid extra for priority boarding to ensure that my bag would have space in the overhead compartment so I would not have to store it under my seat. However when the remainder of the passengers boarded the aircraft, they took my bag out from the overhead compartment to put another passengers bags where mine were. They had me put my bags underneath my seat. This would not be a big deal but I am an above average tall person, so it forced me to be quite uncomfortable for the entire flight. When I tried to tell the flight attendant that I paid for priority, she ignored me and walked away. 2/10 would not use airline again. I would rather pay the extra to be treated better."
Plussat: "It brought me to my destination"
Miinukset: "Rude people and very on the defensive. Extra visa check for no reasons. Uncomfortable seats. Don't make you sit next to the person even though you bought the ticket together."
Miinukset: "We were stuck on the ground for an hour. Not impressed."
Miinukset: "Terrible delays, and the flight wasn't even cheap."
Miinukset: "Just not nice . I know it is budget but whole experience was nasty"
Miinukset: "Only use this airlines, if you don't have any luggage, if you don't care about reaching somewhere on time, if you don't care that every single step there is an extra cost. I plan to NEVER use this airlines again."
Miinukset: "Boarding is the worst. They claimed to start boarding at 2005. Not true. It started past 2030. Not really boarding, because no one was allowed on board at that time. Completely misleading info, unnecessary crowd, good start for the really bad travel experience"
Plussat: "We were very happy with boarding the plane. We bought Priority Boarding passes which meant we could get on the aircraft quickly and without fuss. The crew and all the staff we encountered were all very polite and courteous from the staff at checking in to the guys on the plane itself. The seating was comfortable but we were only in the air for an hour or so due to the shortness of the flight. We didn't eat anything on board and didn't really need to be 'entertained' whilst flying mainly due to the short distance that we flew. All in all a very positive experience!"
Miinukset: "I honestly can't fault anything of the flight on both legs of our journey."
Plussat: "not much"
Miinukset: "We had a 9:15 am flight, we had bought one 15kg luggage for check in beforehand and we each had our own carry on (group of us 3) given that we had an early flight and it took us over an hour to get to our airport we had very limited time to get through check in and security to board our plane. Upon access to our boarding gate they would not let us in due to the size of 2 of our carry on. We understand it is policy for them to fit into the carry on fitment test in order for it to be free so we were then directed to pay extra for our carry on and have them checked in. By this time it was 8:40am, the person in charge for checking in luggage said it was closed and to let the boarding agents know that we can get through. Although we told them this (lots of going back and forth wasting more time) the boarding agent said it didn't matter and we needed some sort of proof that they said it was ok. We had no idea what to do then since they wouldn't let us check in our carry on nor get through the boarding gate & pretty much getting brushed off whenever we tried to ask if there were any other options. Finally by 8:50 we decided to take out some items and carried them. Through the security line we see a lady with a carry on almost twice the size of ours! Very frustrated with how things were dealt with considering they knew our plane was about to depart, our experience was a complete nightmare & will most likely not be flying with Ryanair again"
Miinukset: "Stop trying to sell me things every 10 minutes. I just want to get some sleep. Provide something for free, like peanuts or pretzels, as a nice gesture."
Plussat: "Nice staff"
Miinukset: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Plussat: "On time"
Miinukset: "Had to pay for the garment bag. Not too friendly flight attendants."
Plussat: "flight was on-time; value for money good!; baggage drop-off well organized; I arrived alive"
Miinukset: "seats are not comfortable at all; old rusty wreck of an aircraft; security check personell poorly trained (did not find a 1.5 l bottle of water I accidentally carried !); hence, safety not provided !!! Ryanair won't value as a customer but rather as some necessity that needs to be carried"
Plussat: "Crew was great."
Miinukset: "We had trouble signing in. When we showed up with no boarding tickets, we had to repurchase the tickets all over again to board. Ah, yes. That's how they make their $. There aren't seat pockets, magazines, etc. Seats are cramped."
Plussat: "That it will be the last time we fly RyanAir. Theur motto low vist simple isca joke only if u have no luggage and do mot eat. Everything is nickle dime even pay forcacdrink of water. Even though purchased priorityvboarding and wheel chair assist, we were coerced to check our rollers and the chair assist was late and deplorable! The crew spends more time hawking food duty free and lotto and does not even collect waste. No flight info at gate. Aisle passenger allowed to have a bag that did not fit underr seat between his legs whole flight in controvention to safety rules!"
Plussat: "not crashing"
Miinukset: "being treated like a dispensable inconvenience at every turn"
Plussat: "The price is great, basically on time, good crew"
Miinukset: "Had us stand and wait over 45 minutes on jetway before boarding"