The plane was filthy again
I liked the flight and the delay from Alicante to Manchester disorganised my plans for the next day and I know at times there are delays. I liked the services provided but there was no entertainment offered all in all i enjoyed my flight and the staff were so helpful at all times. This could have been better if there was entertainment provided
Great experience, everything was perfect
It was a great flight because it was on time and I didn't miss my connection and the plane was mostly empty so it was spacious. No food on board.
Fast, good loads in and out, totally worth of price.
Plussat: "The flight was really fast!"
Miinukset: "Going on time without delay, more staff to avoid long lines"
Miinukset: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."
Miinukset: "They lost my stroller"
Plussat: "Crew was nice and professional."
Miinukset: "Boarding is always late and take long time. Maybe come with some better system to make it quicker. I'm not happy with prices for suitcases but that kinda doable."
Miinukset: "1. The flight was late, better time management 2. Seats are very flat and uncomfortable"
Miinukset: "Check in was horrific. We weren’t able to print our boarding passes earlier. Not easy to do in Morocco. We were hassled at Marrakech airport. Had to wait in separate line for boarding pass-backed up for a half hour. They HAND WROTE BOARDING PASS. And charged us an additional 100 Euros. Inappropriate"
Plussat: "Quick boarding no air bridge"
Miinukset: "Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair"
Plussat: "Crew was friendly."
Miinukset: "Delayed two hours, cramped seating, nickel and diming on anything possible ."
Plussat: "Cloud outside of airplane."
Miinukset: "When this stupid company will departure ontime?"
Miinukset: "Everything cost money. They were late both flights. The seats didn’t recline. There was no communication for the boarding. It cost $100 each way for bags. It cost $24 to print out your boarding pass if you did it at the airport. Water even cost money. No pocket on the seat backs to put stuff in. Bags took forever to get."
Plussat: "Price; travel light, and take own food and it’s fine."
Miinukset: "Wait for the drinks/food service, and we would be on the way into land before they reach the middle of the plane on London -Dublin flight"
Plussat: "Seats have plenty of legroom and flight was good."
Miinukset: "Boarding slow and in the rain to get on board. Attendants spoke too quickly."
Miinukset: "All the process was tedious. If you dont print your boarding pass before hand, be ready to pay about $25 a piece for them to "print" it. (not even printed, is handwritten). Between other things. Not enough characters left to tell everything. Overall, a terrible airline."
Miinukset: "Flight delay, everything costs money, even a glass of water. I never will fly with them"
Plussat: "Shut my eyes, and woke up when the plane landed."
Miinukset: "Poor comfort Poor customer service and high fares Hike price on website if you search same seat second time though plane had 25% empty seats"
Miinukset: "The flight the board on time"
Plussat: "This is a good airline. I like how cheap the tickets can be"
Miinukset: "What I didn't like at all is the fact that you charge 15 euros just to print a boarding pass!! My phone broke, I was in a bad situation with this already and then asking for 15 when I need the back up the most?!! It's really messed up when you take advantage of people in need of help"
Plussat: "Everyone got to board at the same time instead of sections."
Miinukset: "it was pouring and we had to go outside to board. No towels to dry off."
Miinukset: "Snack would be nice - does everything need to have a fee? My flight cost about $100, surely a small snack would be possible"
Plussat: "Flight was comfortable, from a flying point of view."
Miinukset: "The "preboarding method". Waiting standing up for an hour. Comfort on board is quite "Spartan", meaning not enough room for anything, no amenities for free, etc, etc..."
Miinukset: "They charged a 62 euro for check in at the airport when they never informed me that I was supposed to check in online"
Plussat: "Quick boarding and picking up luggage process at the arrival which is always a surprise and appreciated with a low fare company."
Miinukset: "So many announces through the airbus intercom and all of them were garbage. Who needs perfumes and lottery tickets every 10 minutes? I also got both one way and return in a separate sit from my girlfriend, despite we bought and checked-in the tickets together and way in advance. I suppose this was done on purpose so that people start buying specific sits, but I don't agree with the method. Finally, the plane was really hot as usual (aircon poorly working)."
Miinukset: "Poor landing and the wrong carousel number was displayed. The plane was very dirty we had to clean off the seats as they had food on them from the previous fight."
Plussat: "Ground and flight crew were attentive, polite, and helpful. The price of the flight was unbelievable, excess luggage fees were reasonable. Shuttle into town was efficient and economical."
Plussat: "Boarding was done quickly by using front and rear doors as well as when departing the aircraft."
Miinukset: "Seats do not recline and boarding is done on the Tarmac in the rain as well as upon arrival."
Plussat: "The fact that it got me to Dublin."
Miinukset: "After having all my liquids taken at security from my carry-on (which had been just fine on all other legs of my trip over) Ryanair decides that they are too full for me to take my bag on board, so they made me check it. When I requested that I get the bag back at the gate, they said no. It had to be checked through to baggage claim. This meant that in Dublin I had to go back to get my bag downstairs and go through security twice more. Exactly what I wanted to avoid. I had a very tight connection to the US. It was horrible! I purposely packed light for a 16 day trip!! It would've been helpful if they had let me gate check it. I won't fly them again."
Plussat: "Staff were very good, although tierd"
Miinukset: "Being delayed by a technical glitch"
Plussat: "Fast efficient service"
Miinukset: "Some times cold crew"
Miinukset: "Traveling with children...a bit more support would have been appreciated"
Plussat: "The plane made it to Las Palmas"
Miinukset: "8 drunk women shouted and disrupted other's quiet"
Plussat: "Barcelo hotel it couldn't have better staff. From reception, waitress/bar, and all the people involve in the service, they are all great professionals and it give you the best services. We will come back asap Xxx"
Miinukset: "Cramped seats did not recline; all drinks, including water, had to be paid for; plane did not have a jet bridge and passengers had to walk up and down stairs to embark and disembark. This airline takes No Frills to an entirely new level."
Plussat: "Crew was friendly. Initial price was good."
Miinukset: "No reminder was sent prior tothe flight to remind us that online check in was mandatory. Never did Ryanair inform us that failure to comply is subject to a substantial monetary penalty. In our case the charge for not checking in online represented about three times the original ticket price! Long lines at the gate, long lines outside, no jet bridge, and forced to check carry on luggage. This was our first and LAST Ryanair flight."
Plussat: "Excellent service from the crew and fantastic freshly brewed coffee"
Miinukset: "Please tone down the yellow in your planes"