Etsi halvat lennot välille Espanja - Suomi

Plussat: N/A

Miinukset: The flight was delayed twice There are always delays

Plussat: The actual flight was quite alright. Staff were efficient and courteous, seat were comfy, although they didn't lean back.

Miinukset: Boarding was a disaster. We arrived quite early but no-one was available to check us in, so we had to wait an hour. When we got into the boarding area, there was a restaurant that only had sweets (it was 7 p.m.). This wasn't the airline's fault of course, but it added to the frustration. Then signage at the gates was unclear so that we weren't sure if we were in the right line up. We had to squeeze past around 150 people who were boarding a different flight (to Porto) and then were informed that we had priority boarding and didn't have to wait. We still had to wait anyway, around 40 minutes. All very confusing and frustrating. But it was cheap, so that excuses everything, right? Not.

Plussat: Quick and no fuss

Plussat: Easy ticketing and check-in, boarding was quick and efficient, flight arrived earlier

Miinukset: Seat a bit cramped and it was a bit hot on-flight

Plussat: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Miinukset: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Plussat: Everything is alright

Plussat: Smooth flight.

Miinukset: Seat a little cramped.

Plussat: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.

Plussat: New plane

Miinukset: Could not check luggage online so had to pay exhorbitant fee at airport. Boarding at gate was totally disorganized and the attendents didn’t seem to care

Plussat: Flight delayed almost 4 hours, everything else was fine

Miinukset: Flight delayed almost 4 hours, everything else was fine

Plussat: Nice, simple. Friendly

Plussat: Crew

Miinukset: Seats are like deck chairs with no leg room

Plussat: All except bfast

Miinukset: Bfast

Plussat: The plane was on time and staff on the plane where nice

Miinukset: Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line.

Plussat: What more can you expect for economy travel?

Miinukset: Cramped seats

Plussat: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Miinukset: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Plussat: The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

Miinukset: The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

Plussat: Clean less of the plane

Miinukset: Entertainment system did not work at all

Plussat: Nothing

Miinukset: Very long delay, got bumped for a flight the next day. Horrible experience

Plussat: Leg room, friendly crew, good choices for entertainment, nice blankets!

Miinukset: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

Miinukset: We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is

Plussat: The crew was generously serving me and the price was more reasonable than any other.

Miinukset: I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available.

Plussat: all staf in airport pleasant and quickly to across other place to connect

Miinukset: a lot of people they pass by preference, and late for star Alliance

Plussat: loved the pillow and the blanket and the movie options

Plussat: Friendly and efficient crew. I travel KLM often and always enjoy the flights.

Miinukset: There were several flight delays and gates were changes a few times.

Plussat: short, sweet and to the point. 1+ hour flight is usually an easy hop.

Miinukset: Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay

Miinukset: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Plussat: Clean, refurbished aircraft.

Miinukset: Ground crew opened my checked in bag and stole a $800.00 watch. As a seasoned traveler, I know you should never carry valuables in your checked in luggage. However, this was never the intention, I had planned to take my small bag with me but last minute Vueling offered to check it in for free, since the flight was full. I should have never agreed.

Miinukset: The seat area was dirty with broken biscuit crumbs - both seat and floor. The pocket in front of the seat (back of previous seat) was filthy with what looked like yogurt and chewing gum. Very unpleasant!

Miinukset: The flight was 1/2 late and hence arriving

Plussat: Crew good

Miinukset: Booked extra legroom didn't get it.

Plussat: It was on time

Miinukset: Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!

Plussat: Service

Miinukset: Legroom - knees jammed into sest in front, and guy next to me had to put legs into me to fit. Painful

Plussat: Staff were friendly.

Miinukset: My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport.

Plussat: A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Miinukset: Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Plussat: Food and boarding process

Plussat: I loves the pilot. He seemed to love his job and would make a couple funny jokes every time he spoke on the speakers and I never see that. Loved him and his landing was the only one not giving me any ear aches.

Miinukset: Flight attendant missed couple lines of food and after letting them know instead of bringing the cart back they were tossing the entire plate on top of the head of the other passengers. One of them fell of right on one of the passengers. The second thing that irritates me is that one of the flight attendant approached me and was asking if I want chicken beef or pasta and I said chicken and she was like that is not an option in a very rude tone as of I am dumb or deaf of some sort. The other passengers also confirmed that they heard she did say that chicken was an option She could’ve nicely said it or apologized for telling an option that doesn’t exist. Instead she was giving an really bad attitude about it. Very irritated

Miinukset: Business class had economy seats which is not what you expect especially for an overnight flight

Plussat: it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again

Miinukset: the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat

Plussat: Gaps between seats are very narrow.

Miinukset: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.

Plussat: Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time.

Miinukset: Boarding could be better

Miinukset: Poor food, flight attend and finally baggage missing. Overall experience is extremely bad.

Plussat: The service

Miinukset: The food.

Plussat: A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight

Miinukset: Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically).

Plussat: The cabin crew were friendly and it was a comfortable flight

Miinukset: The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough

Plussat: Automated check in and bag drop, gate after the bridge, clean cabin

Miinukset: A delay in service, non-window seats

Plussat: Staff were friendly.

Miinukset: My flight was delayed which meant I was over an hour late for my connecting travel. Delay kept increasing as I was waiting at Luton airport.

Plussat: Efficient boarding system, clearly signposted. Professional staff

Plussat: Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good.

Miinukset: I would have to dream something up.

Plussat: They considered my reguest of vegiterian food.

Miinukset: I have no complaints.

Plussat: Friendly hostesses

Miinukset: Flight was delayed 3 hours

Miinukset: It was one hour late leavinh

Plussat: All except bfast

Miinukset: Bfast

Plussat: Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!

Plussat: Service was great. Seats were spacious and comfortable. Smooth plane ride.

Plussat: The actual flight was quite alright. Staff were efficient and courteous, seat were comfy, although they didn't lean back.

Miinukset: Boarding was a disaster. We arrived quite early but no-one was available to check us in, so we had to wait an hour. When we got into the boarding area, there was a restaurant that only had sweets (it was 7 p.m.). This wasn't the airline's fault of course, but it added to the frustration. Then signage at the gates was unclear so that we weren't sure if we were in the right line up. We had to squeeze past around 150 people who were boarding a different flight (to Porto) and then were informed that we had priority boarding and didn't have to wait. We still had to wait anyway, around 40 minutes. All very confusing and frustrating. But it was cheap, so that excuses everything, right? Not.

Plussat: We Arrived over two hours early waited in the line designated for 45 minutes then told to get in a different line which was slow. Then when we got to the sweet gal at the desk she told us that we couldn’t bring a personal item on in addition to our carry on luggage. We travel a lot and have never seen that. We had to pay $250 to check our roller bags so that we could bring a purse or book bag.

Miinukset: We will seriously think of a different air line

Plussat: Staff on board and a great captain.

Miinukset: North terminal is terrible it is almost designed to be anti anyone with a disability the walk is far too long and the lift from tarmac is code protected so can’t be used. My partner had awful distress walking up the three flights of stairs to the Concorde as she had a bad knee, not bad enough to warrant mobility aid but by the end of the journey to the outside of the terminal she was almost in tears. We were very disappointed at the lack of management for the old the young and anyone with slight disabilities. So much more can be done.

Plussat: Fast easy hoarding. Friendly staff

Miinukset: Na

Plussat: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.

Miinukset: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!

Miinukset: wasn't able to take the flight since I missed it

Plussat: The service

Miinukset: The food.

Plussat: Boarding agent extra effort to improve my seating!

Miinukset: Food amount less than expected.