Etsi halvat lennot reitille Helsingistä $[45-Caymansaarille

Plussat: "Great crew"
Miinukset: "Very old entertainment system"

Plussat: "Organized process and controls."
Miinukset: "The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve."

Miinukset: "Simply everything"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Plussat: "Friendly competent staff"
Miinukset: "Nothing in particular"

Miinukset: "Unnecessary delay"

Miinukset: "The TV was not working"

Plussat: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Miinukset: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."

Plussat: "Good food good crew flight was good"
Miinukset: "While in London not good experience for old people especially if wheel chair assembly and to get AA airline birding pass is very confused need to b more in comfortable"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "The plane was tidy and arrived in Venice early. Boarding was orderly."
Miinukset: "There was no entertainment."

Miinukset: "I was seated at the emergency row. The staff has a policy of collecting the pillows and blankets during take-off from these seats. But they never gave them back to us afterward. Later when I wanted to go to sleep, they could not located these items."

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "The title says it all"

Plussat: "Staff was pleasant and helpful"

Plussat: "Not much nothing stands out that I liked"
Miinukset: "The way they gave you snacks almost like throwing them at you."

Miinukset: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."

Plussat: "flight was not crowded and service attentive and courteous"

Plussat: "Entertainment"
Miinukset: "3 hour delay"

Miinukset: "You have to pay to select seats for water and even a basic snack"

Miinukset: "As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain"

Plussat: "Nice legroom in world plus."
Miinukset: "Wish there was live TV for sports."

Miinukset: "terrible seats. unable to recline my seat. horrible experience for 8 hours..."

Plussat: "Entertainment good, comfortable seats."
Miinukset: "Snack was pathetic, chips and chocolate. Lunch was not very good, only two choices. A lot of airlines have three."

Plussat: "crew attentive to passengers and always with a happy demeanour."

Plussat: "Service, food, safety video"
Miinukset: "Delayed flight"

Plussat: "Efficient and convenient"
Miinukset: "The cleanliness of the plans...my tray table has crusted food stains and the magazines in the seat pocket had gum all over them."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "Easy flight"
Miinukset: "No food or even water was available without paying"

Plussat: "It was my second flight with BA that day. After first one I said never again, but I didn't have a choice and got on the flight from London to NYC. Everything was great. Food was very good, but my highlight was the crew!!! Super professional, super nice and It's them who will make me fly with BA again"
Miinukset: "I can't think about one thing ."

Miinukset: "Delays both for takeoff & landing resulting in my missing connection. Appallingly slow service - I was sitting in the rear and we were over southwest London in a holding pattern before we got any service- 2 and a half hours into the flight. BA needs to place more attendants or give the crew some instruction in efficiency...."

Plussat: "perfect.... loved the aircraft too ... Boeing 747 Jumbo Jet"

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Plussat: "Highly professional crew whose customer care is fabulous! Comfortable seats Tasty meals Kept time"
Miinukset: "Can't think of any. Just keep it up!"

Plussat: "That Pilot has to bring my buggy"
Miinukset: "Socking wet buggy Head rest in pices Rubbishy in the pockets Staff confused about checked in bag I purchase on different occasion than ticket, took ages to sort it out"

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Everything"
Miinukset: "None"

Plussat: "The crew were pleasant and attentive. The food and entertainment were good. We had a large meal, a light meal, and a snack for an 11 hour flight. Plus drinks. The lights were kept off for half the time so we could sleep or rest."
Miinukset: "The seats are horribly crowded. If the person in front of you lowers their seat back (as mine did) you have about 8 inches from your face to their seat back. That with already very little seat room and I felt as though I was in a straight jacket for much of the flight."

Plussat: "We fly a lot, over 20 flights last year. I was very disappointed in this flight. No water was offered during the entire flight (2 and 1/2 hrs). We had to track down a steward to buy a bottle of water and some lunch. At checkin I was told my new suitcase, a Travel pro carryon was too big to take on. As we boarded I saw many people with bigger carryons. Who makes these rules so inconsistently? On the positive side, we had very comfortable seats, but I did pay extra for them!!"
Miinukset: "The landing was horrible. Skidded and rough, glad to get off this plane. Not sure I will fly BA again."

Plussat: "Once I was actually at a boarding person to be checked in, the process was quick"
Miinukset: "Announcement was made to all passengers inn rows 20-40 or so to line up, which we did. Then, we were told only priority passengers were to be boarding. Priority passengers asked where their linne was, and a BA crew member snappishly answered "where the sign says Priority". The sign wasn't able to be seen, and these passengers shouldn't have been faulted for BA's ineptness. After being checked in, I asked an another BA agent where to go. Upon arriving at the aircraft, I was rather frostily told "you're onn the wrong level" and pointed to the stairs. I let them know that I was on the 2nd level due to the direction of the BA staff. My seat space was reduced to a mere 12" when the passenger in front of me abruptly reclined his seat all the way back."

Plussat: "Efficient and on time"
Miinukset: "Movie started too late so there wasn't time to finish"

Plussat: "Everything was first-rate"
Miinukset: "The inflight movie service is, in our opinion, worthless because of the noise. If you had closed captions available that would work."

Miinukset: "Absolutely no complimentary food and beverage on the international flight"

Plussat: "Smooth flight, no hassles from start to finish. Arrived ahead of schedule."
Miinukset: "The seats could not have been any narrower. Vegetarian meal was ok."

Plussat: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Miinukset: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."

Plussat: "Friendly staff"
Miinukset: "poorly working entertainment system."

Plussat: "It was short enough not to get too annoyed with the experience"
Miinukset: "British Airways is no longer a preferred airline for me to fly with"