Etsi kansainvälisiä lentotarjouksia Helsingistä

Plussat: "Wifi !!!!"
Miinukset: "Bigger seats"

Plussat: "Tripulación muy atenta"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "The A330, despite being an old plane, had really good recline."
Miinukset: "The entertainment was very outdated."

Plussat: "Too crowded"
Miinukset: "One more staff will be better"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "The service as usual on Qatar is excellent"
Miinukset: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"

Plussat: "All crews are helpful especially to parents traveling with young kid."
Miinukset: "More variety of food would be great"

Plussat: "Good Service.Efficient"
Miinukset: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Miinukset: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Plussat: "Good service/Crew food quality and choice good."
Miinukset: "Need more choice of British TV Programmes rather than American"

Plussat: "Everything"
Miinukset: "Non"

Plussat: "Good entertainment."
Miinukset: "Very cramped seating."

Plussat: "Good leg space, friendly crew, excellent plane."
Miinukset: "This is for ALL airlines: It takes so long to get off the plane!"

Plussat: "Plane was very empty so it allowed us to spread out."
Miinukset: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."

Plussat: "Went out of their way to be helpful"

Plussat: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Miinukset: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."

Plussat: "Crew were good, food was decent"
Miinukset: "Equipment/electronics was a bit dated."

Plussat: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Plussat: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Miinukset: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"

Plussat: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Miinukset: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Plussat: "Individual service, happy and natural looking crew, comfort and company aim."

Plussat: "everything went smoothly, no delays, boarding was easy and quick"

Plussat: "All around great airline. Comfortable for super long flights and completely accommodating."

Plussat: "Flight attendants very nice"
Miinukset: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Plussat: "Heavenly for an airplane ride!"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Nothing"
Miinukset: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Plussat: "Good, drinks, service and entertainment system."

Plussat: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Miinukset: "We have no complaints."

Plussat: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

Plussat: "Loved the food and entertainment."
Miinukset: "Not enough leg room and space between the chair in front."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "All"
Miinukset: "None"

Plussat: "Stopover in Doha fun. The people are so friendly."

Plussat: "Enterment"
Miinukset: "Crew nice alway take care customer"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "The flight attendants was nicer on this flight then the US to Doha flight"
Miinukset: "Seats were not comfortable"

Plussat: "Could not be more impressed with the airline, absolutely would recommend to anyone!"

Plussat: "Comfortable seat and good service"
Miinukset: "None"

Plussat: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Miinukset: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."

Plussat: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Plussat: "Nice and spacious aircraft."
Miinukset: "Some confusion on Hindu meal and vegetarian meals."

Plussat: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Plussat: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Miinukset: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Plussat: "The staff"
Miinukset: "I thought the flight was fine :)"

Plussat: "Attentive service ready to appease any request very clean toilets"
Miinukset: "Type of aircraft Films Selections in particular World Group not changed much since April"

Plussat: "I will fly Qatar again"

Plussat: "Top notch service by Qatar airline. They accommodated us. We don't eat beef or chicken and didn't know you could request vegetarian online before flight. They found a fish meal and informed us to apply for meal online."
Miinukset: "Seats too close. Person in front was in our lap almost."

"This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible."

Plussat: "Crew was amazing and flight was comfortable"
Miinukset: "Great flight"

Plussat: "the plan"
Miinukset: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Plussat: "Too short For my experience is not hectic"
Miinukset: "Entertainment crew food"

Plussat: "The crew was attentive"

Miinukset: "The seats are so small and place was very squeeze"

Plussat: "The crew are very nice and the service is really good."
Miinukset: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."

Plussat: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Miinukset: "Hefty upgrade price tag but a good flight otherwise"

Plussat: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Plussat: "None"
Miinukset: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Plussat: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Miinukset: "Hot, like super hot, in the aircraft. It was horrible."

Plussat: "Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient."
Miinukset: "Istanbul airport leaves much to be desired."

Miinukset: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"

Plussat: "Entertainment was good."
Miinukset: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Miinukset: "I can’t find my luggage"

Plussat: "Entertainment"
Miinukset: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."

Miinukset: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."

Plussat: "Great service , great planes"
Miinukset: "All was great"

Plussat: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Miinukset: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "The food was great. The seats were soft and there was enough legroom."
Miinukset: "We were stuck on an aisle where the seats don't adjust on one of the flights, but it was a relatively short flight. The boarding process was a little disorganized, but we were able to get on the plane quickly. The worst part was the home airport. I don't know how much control Turkish airlines has over that airport, but the bathrooms we're absolutely disgusting."

Miinukset: "nothing"

Plussat: "Boarding was completed very quickly. Flight arrived on time"
Miinukset: "Screens were very small Issue with with overhead space"

Plussat: "Never got the chance to actually try it."
Miinukset: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."

Plussat: "Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful."

Miinukset: "The inaccurate time of flights and their late. The type of food is terrible."

Plussat: "All went well with security and boarding."
Miinukset: "Rough air and turbulence"

Miinukset: "Good service"

Plussat: "Window seat, decent selection of movies / shows."
Miinukset: "VERY small seats. Staff not very attentive."

Plussat: "The crew on the plane was kind, accommodating, and polite. Free alcoholic drinks helped with the long list of negatives aspects of the flight."
Miinukset: "Every flight was 30+ minutes late. Crew members at the gate were consistently on their phones and delayed service substantially. Not only am I incredibly frustrated that I could not bring my laptop onboard to do work, but the fact I wasn't told until right at boarding and it took extensive time to reclaim it makes Turkish airlines on par with Ryan Air for inconveniencing its customers. At baggage claim, the crew loaded our baggage on the incorrect track, making it take even longer to receive it. Seats and leg room are sub par. As someone who is 6'3, when the person in front of me put their seat back, I was forced to take a metal bar on the back of their seat to my knees (no matter the position). I will be recommending to both family and friends that they should avoid this airline at all costs."

Plussat: "Good food, very polite and attentive staff."
Miinukset: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."

Miinukset: "Delayed yet again"

Plussat: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Miinukset: "TV screen very far from the seat and could only interact with it via the remote control."

Plussat: "great!"

Plussat: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."

Miinukset: "Terrible connections. Long delays. Truly awful"

Plussat: "Good overall"
Miinukset: "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"

Plussat: "Comfort of the flight"
Miinukset: "The long layover in Istanbul"

Plussat: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Miinukset: "Chaotic boarding procedures in Istanbul airport."

Plussat: "The flight attendants were pleasant and very attentive. Great meals."
Miinukset: "Had trouble with the seat leaning back on one of glights"

Plussat: "Aside from the crew and their patience, nothing"
Miinukset: "Everything aside from the crew"

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "It was a very smooth flight"
Miinukset: "There was very little leg space. the crew wasn't very responsive to the help botton"

Plussat: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Miinukset: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Miinukset: "Transfer to terminal was by bus from out on tarmac."

Plussat: "The food and crew service"
Miinukset: "The leg room is really limited in the economy cabin"

Plussat: "Nothing!"
Miinukset: "15 hour stop over in Istanbul with the rudest, prejudiced airport staff ever!!!"

Miinukset: "I really found that the crew was rude, specifically on the New York to Istanbul flight!"

Plussat: "zero customer services and i will never fly with this airlines again"
Miinukset: "zero customer services, rude . and i will never fly with this airlines again"

Plussat: "Crew was lovely."
Miinukset: "Heat on flight was too high the second half."

"No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Crew"
Miinukset: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Plussat: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Miinukset: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Plussat: "The crew on-board was nicer this time"
Miinukset: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Plussat: "Everything was great"
Miinukset: "I’d honestly pay more for childless flights"

Miinukset: "Improving customer service during delay but overall good"

Plussat: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Miinukset: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Service and the crewe was very kind"
Miinukset: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "Food could be improved."

Plussat: "Quick, efficient, relaxing."

Plussat: "Staff was great."
Miinukset: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Plussat: "Crew were professional and friendly"
Miinukset: "Small seats"

Miinukset: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Miinukset: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Miinukset: "Flight was 2 hours late in departing from Frankfurt."

Plussat: "The seats are comfortable and the plane was clean and well-presented."
Miinukset: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Plussat: "Professional, efficient, full, nice sandwich and coffee."

Miinukset: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Miinukset: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Plussat: "Enough space for my legs, cabin crew okay"
Miinukset: "No entertainment"

Plussat: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Miinukset: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Plussat: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Miinukset: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Miinukset: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Plussat: "Nothing!"

Plussat: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The crew was nice and professional."
Miinukset: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Plussat: "Crew was fantastic."

Plussat: "my favorite airline"

Plussat: "Title says it all Short flight"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Standard short flight."
Miinukset: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "- crew was nice - overall flight was smooth"
Miinukset: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Plussat: "Comfortable seats and pleasant crew"
Miinukset: "It was a short flight so no food was given out."

Plussat: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Miinukset: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."

Plussat: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Miinukset: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"

Plussat: "The wide selection of content to watch, food was good."
Miinukset: "45 minute flight delay due to a discrepancy with the engine."

Miinukset: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."

Miinukset: "The food was not goot at all."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Miinukset: "The touch screen did not work properly"

Miinukset: "Allow business passenger to use front bathroom."

Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plussat: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Miinukset: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Plussat: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Miinukset: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Plussat: "Comfort"
Miinukset: "Wifi on klm"

Miinukset: "It's KLM. What else do you need to know."

Plussat: "Crew were excellent"
Miinukset: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Plussat: "Fast boarding"
Miinukset: "Slow in refuelling, got us delayed for 40-"

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Plussat: "Crew were great"
Miinukset: "Refreshments"

Plussat: "Very professional"
Miinukset: "Lost luggage"

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Plussat: "General flight journey"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Crew where awesone and the choice of entertainment was fantastic"
Miinukset: "Seats way to close together"

Plussat: "Crew was great, very nice"
Miinukset: "Not enough legroom"

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Miinukset: "You are almost always late!"

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Miinukset: "We did not get two of baggage at the destination."

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "Friendly staff"
Miinukset: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Plussat: "The staff was extremely pleasant. Food was good!"
Miinukset: "Have no complaints"

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plussat: "quick and relaxed"

Plussat: "Everything - Checkin, crew, food, entertainment"
Miinukset: "Nothing"

Miinukset: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"

Plussat: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Miinukset: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Plussat: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Same as above"

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Miinukset: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Miinukset: "Old A330, entertainment system is very tired of this world"

Plussat: "pretty good"
Miinukset: "on the level withother major airlines"

Plussat: "Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last."
Miinukset: "Cabin temps could have been a bit cooler for sleeping."

Plussat: "Nothing"
Miinukset: "My luggages are lost"

Plussat: "They were very accommodating"
Miinukset: "Better selection of movies"

Plussat: "I was able to move to a better seat with extra leg room."
Miinukset: "Boarding — the plane doesn’t come to the gate. Everyone got on a bus and got driven to the plane. Then we stayed on the bus for almost 20 min. Inflight entertainment player was terrible. The screen was not working well. I gave up on it. No coffee service because of minor turbulence."

Plussat: "Na"
Miinukset: "Na"

Plussat: "My bag was lost!!"
Miinukset: "To have my bag delivered"

Miinukset: "My skis did not arrive in the luggage. Airline company or airport needs to have a better sustem tracking luggage and making sure no items are lost."

Plussat: "the food was delicious and the flight was smooth, the crew was friendly"
Miinukset: "navigation for the tv was extremely difficult."

Plussat: "Boarding was smooth"
Miinukset: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"

Plussat: "Crew"
Miinukset: "Passengers"

Miinukset: "For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!"

Plussat: "The Airflot has the best food, not on this flight as it was short, but still we got a nice ham sandwich."

Plussat: "The flight was on time, descent was a little bumpy due to winds but the pilots were great professionals and we landed very smoothly."
Miinukset: "Loud neighbors right next to me :-("

Miinukset: "Everything"

Miinukset: "No entertainment. Long queues for boarding. no food option for vegetarians."

Plussat: "The plane was modern and comfortable"
Miinukset: "Maybe include other type of drinks besides water"

Plussat: "Good flight. No trouble anywhere, very professional."
Miinukset: "Wine on the menu, but no wine on the flight coz Dubai is dry. SERIOUSLY???"

Plussat: "that they have gifts to the kids that was very nice of them"

Miinukset: "Very hot and stuffy in the plane, as usual."

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "Movie selection was cool."
Miinukset: "Food was bad."

Miinukset: "3 identical chicken meals in one day! Very crowded, noisy, not enough lavatory availability for so many people. Seats too narrow. Because the 1st flight came in late, every passenger who transfered from su503 to 122to JFK, had their luggage (that was checked in at Ben Gurion) LEFT BEHIND IN MOSCOW!!!"

Plussat: "the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight"

Plussat: "Amazing flight and very relaxing"

Plussat: "Good"

Plussat: "Smooth takeoff, Smooth landing, polite crew, good food."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "Food was Ok"

Plussat: "I really like it, was amazing crew"

Plussat: "The crew is wonderful and attentive. The food is very good for an airline."
Miinukset: "My luggage did not make the flight because of my connecting flight's delay. This is the second time this has happened with aeroflot unfortunately."

Miinukset: "I could not choose seats before my flights and was given a middle seat at the airport in Helsinki even though I was one of the first ones to check-in."

Miinukset: "Got food poisoning during the flight."

Plussat: "Enjoyable experience from checkin to baggage retrieval. Professional courteous service throughout. Excellent lounge in Moscow Terminal E. Flight departed on time. Roomy and comfortable seating. Will fly Aeroflot again."
Miinukset: "Nothing to dislike from this flight experience."

Plussat: "The soda watee"
Miinukset: "Bitter staff, hideous food, bag never made the connection, seats cramped af, dirty planes..."

Plussat: "Professional service"

Miinukset: "Boarding not exactly separating business and others"

Miinukset: "Annoucement are almost never understandable"

Plussat: "Flight attendants was great! I would give them A+ customer service and big props for their patience."
Miinukset: "Everything was great! I wish there was more A/C and more space in the sitting row"

Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"

Miinukset: "Water leaked from the roof of the plane. I brought attention to the steward and he did nothing ... Утечка воды с крыши самолета. Я привлек внимание менеджера, и он ничего не сделал."

Miinukset: "There were a group of people next to me talking and laughing loudly through out the whole night. I asked one of the stewardesses if she could speak to them but should wait 20 minutes so that its not obvious that it was me who was complaining. She repeated what I said and assured me she will take care of it. Instead she came over to them 2 minutes later and then turned to me and said everything will be ok. Of course they continued being rowdy the whole night. The flight was ruined as I could get no sleep. Will think twice before going with Aeroflot again"

Miinukset: "Boarding by bus with -16C temperature took long time . Some passengers were not warmly dressed and they were freezing. I suppose it was necessary for defreezing the airplane but it could have been better organized"

Plussat: "There was a bottle that leaked in the overhead compartments. I was dripped on during take off. They cleaned up the mess, but I still had to smell like alcohol for the rest of the flight. It was unfortunate, but everyone was pleasant."

Plussat: "The flight schedule was changed 2 times. The last changed at the last minute because they sold my 2 tickets to someone else!!!! If I would have known of this disrespectful service, I would never reserve a flight with this company!! Unfortunately, it's better of all evils for Russian airlines."

Plussat: "space between seats"
Miinukset: "food crew support"

Plussat: "Entertainment and food"
Miinukset: "I checked in early among the first ten and they still left my luggage behind. I still don't have my bag. It arrives from Russia at 145 am tonight and I fly out to Orlando at 250 am. why wasn't my bag on my page?. I hope I get it. Out of the four flights I took, all but one were extremely late with no explanation as to why. I missed one connection and had to stay in airport hotel in Moscow. They gave me food and took care of the hotel, but when I kept asking about my connecting flight out of Moscow, no one would give me a straight answer. There's a definite language barrier and culture barrier. Customer service is curt and brash at best. When I asked about getting my delta skymiles Again in Moscow, the guy at the counter was annoyed with me, but eventually looked it up."

Miinukset: "This was a Finnair flight operated by Aeroflot, which was delayed by at least 3 hours and caused me to miss my next flight."

Miinukset: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."