Leg room space and gap in beteen seats
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room. The choice of Indian movies was not that great!
Got me to the destination, long delayed.
All good other than departing 1 hr late!!
Delayed flights!!!!! Had to rent a car from JFK and drive home to Syracuse $225! Have to be to work at 5am Monday NOT HAPPY
Plussat: "The service was outstanding! All of the flight attendants were amazing!"
Plussat: "Three of us were sitting separately. Airline is able to accommodate us so that we get to sit together in a section where there is extra leg room."
Plussat: "everything, the crew was efficient"
Miinukset: "more African entertainment to be added on the Johannesburg route"
Miinukset: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Plussat: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Miinukset: "Nothing Better than average flight"
Miinukset: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Plussat: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Miinukset: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Plussat: "Cabin crew were great"
Miinukset: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Plussat: "Crew was amazing"
Plussat: "Seat was very comfortable, crew was very nice,"
Miinukset: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Plussat: "Excellent service"
Miinukset: "More tasty snacks throughout the flight"
Plussat: "Cabin crew knew how to work."
Miinukset: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Miinukset: "Food could have been better."
Miinukset: "Excellent service"
Miinukset: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Plussat: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Miinukset: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."
Plussat: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Plussat: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Miinukset: "Poor service."
Plussat: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Miinukset: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Plussat: "More leg room than other airlines, superb service and excellent food!"
Plussat: "Excellent crew services"
Miinukset: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Plussat: "friendly staff top Service top Inflight"
Miinukset: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Plussat: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Miinukset: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Plussat: "Crew service"
Miinukset: "Very old entertainment system. Poor screen visibility. Cramped"
Plussat: "Crew was great. Food not bad for airline food . It was clean."
Miinukset: "Kids playing and out of control and the flight attendants wouldn't do anything."
Plussat: "Not much turbulence"
Miinukset: "Old planes and screens."
Plussat: "Good service and entertainment."
Miinukset: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Plussat: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Plussat: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."
Plussat: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Miinukset: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Plussat: "Attentive Staff - Fabulous"
Plussat: "Food was exceptional"
Miinukset: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Plussat: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Miinukset: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"
Plussat: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Miinukset: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Plussat: "Overall, the Singapore Airlines team are always professional and friendly. They pay attention to every detail and try to make sure everyone is as comfortable as possible. One of my favorite things about this airline is that snack and juice are readily available throughout the entire flight without bothering the flight attendants, say in the middle of the night. This includes fresh fruit and juice, which in my book is a huge plus. Their bathrooms are always clean and include extra cosmetic amenities."
Miinukset: "Sometimes I feel like the cuisine is a bit too Asian and spicy. I had the fish curry and paid for it later in the flight in the bathroom, if you know what I mean. Also I was disappointed that I could not continue the same movie on this flight, as my previous flight, despite both flights being Singapore Air and using the KrisWorld entertainment system. I think the movies should be the same on each flight. However, the wide selection was great and I watched something else instead and really enjoyed the music selection."
Plussat: "Crew and staff were great and accommodating."
Plussat: "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
Miinukset: "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."
Miinukset: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Miinukset: "Plane is old and tired. Not what Singapore Airlines is famous for."
Henkilökunta aika surullinen. Myös ruoan jälkeen mistä tuntia ei kuka tarjonnut vettä vaikka oli monta tuntia. Tytöt ei hymyile ja vaikka sanon kiitos ei mitään reagointi.
Aivan mieletön henkilökunta..wooow
Miinukset: "I love Emirates"
Plussat: "Plane was large and comfortable."
Miinukset: "Boarding was chaotic and confusing."
Plussat: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Miinukset: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Plussat: "Great food & great entertainment. Love the free WiFi"
Plussat: "Everything was nice.."
Plussat: "Emirates always is outstanding service and comfort even for a Economic ticket, but...."
Miinukset: "This time I had problems, I was in the seat 71 of A380 and I realized it is the worst seat to receive boarding service, I always was the last to receive food, so the fish option was “sold out” ... bad experience"
Miinukset: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"
Plussat: "Fabulous flight and trip to Australia"
Plussat: "the seats, the window"
Miinukset: "fliglth to short"
Miinukset: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Plussat: "Good choice of entertainment."
Miinukset: "Food can be improved. A little bit of innovation is needed."
Plussat: "Crew was fantastic!! Definitely will travel with Emirates again!!"
Miinukset: "Seats a bit uncomfortable but I know nothing can be done about that, so everything else was great."
Miinukset: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"
Miinukset: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."
Miinukset: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
Plussat: "Pleasant staff, good lounges"
Miinukset: "Way too far to travel on foot in Dubai to change planes"
Plussat: "I really like the entertainment and the air cameras."
Miinukset: "I like everything"
Plussat: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"
Plussat: "Newer plane. Good options for entertainment."
Miinukset: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."
Plussat: "food and timing services staff behavior and treats excellent"
Miinukset: "pls replace drinking water bottles (small) in the place of cups"
Miinukset: "Older version of the Boeing 777"
Plussat: "Loved how professional, courteous,pleasant and efficient all flight attendants were."
Miinukset: "Majority of movies were either B movies or older movies. Would have enjoyed more recent movies."
Miinukset: "Boarding at Dubai was like a disaster"
Plussat: "Entertainment was good"
Miinukset: "The seats were terrible and not enough cushioning"
Miinukset: "The boarding process could be more organized and more smoothly."
Plussat: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Miinukset: "Delayed flight with little or no apology. Lots of waiting and an attitude of - this is just how it is. That's true, but information goes a long way to smooth delay situations. Emirates failed at this."
Plussat: "Crew was friendly"
Miinukset: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Plussat: "Probably the loveliest airline in the sky today"
Plussat: "Lots of leg room. Excellent entertainment system."
Miinukset: "Not every seat had a power outlet. They took the headphones back a little too soon."
Miinukset: "after the origin flight was already 12 hours late, had to wait another 8+ hours at Dubai airport for this connecting flight."
Miinukset: "The service in business class was extremely poor. There was 1 male flight attendant who was extremely rude and refused to help when there were problems with the entertainment center. Several of the monitors/remote controls were not working. The lay out in the business class prevents you from getting up and out to go to the restroom when the person next to you is lying down and sleeping. The seats recline in a way that are not comfortable. The feet are still downwards. Overall, this plane's business class was not worth the money. I expect much more from Emirates."
Plussat: "Your airline is always striving to be ahead of the game. You are ON TIME, friendly and efficient. If you fly where I need to go I will fly Emirats!!!"
Plussat: "The new A380 flight is very comfortable. The leg room even in economy was great."
Miinukset: "The in flight crew service was absolutely terrible. I was shocked to receive this kind of service by Emirates. I did not receive any assistance by the crew members even after pressing the call button and waiting for over 20 mins. Finally I had to get up and help myself. This was not just once but twice in a single flight. One of the stewards serving my area seemed very curt. The food was also terrible. My chicken dish was cold and very dry. Even the side bread was like a rock. The coffee that was served after the meal was cold. This kind of service is unacceptable on a 16hr trans Atlantic flight. Overall very disappointed with Emirates."
Plussat: "Overall the service and the food provided made for a good flight"
Miinukset: "My flight seat assignment was changed without my knowledge"
Plussat: "Boarding, cabin crew. Entertainment, aircraft, everything was top notch."
Miinukset: "Food is outdated. Menu is not based on nutrition. The pizza served at end of flight is terrible. It should be replaced with a high protein snack. Food is tilted heavily towards carbohydrates and main entree is about 25 percent less than it should be. If the menu evolves a bit to include slightly larger portions, more fiber , protein, vitamins and minerals , it would be a true 5 star experience. Other than food, I rate this flight and experience 5 stars ."
Miinukset: "Old aircraft from Dubai to Houston. No power outlets. When I switched the light on for service. No body responded even after an hour. I turned it off. Food quality and service have gone down significantly."
Plussat: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."
Miinukset: "My luggage is delayed in Dubai because the earlier flight didn't follow the schedule and delay everything. My laptop and homeworks are all in there and I have big exam the next day so it crews everthing. This is what Emirates should improve next time!"
I've always preferred Qantas, and the service is still generally good, but someone has taken their eye off the food offering. Back from NZ it was noodles with a sauce in a cardboard box. No cheese and biscuits, no sweet. Air Tahiti/Air Cailin, etc.. give a decent meal while on International.
Miinukset: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Plussat: "A lot of food was served - much more than any flight in the USA"
Miinukset: "The food service was not great. They should increase the frequency of meals. Got the worst seats both time. The seats are old and recliner doesn’t come forward as it should"
Miinukset: "The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit."
Miinukset: "More entertainment options"
Plussat: "staff were nice"
Miinukset: "-priority boarding isn’t priority -only vegetarian food"
Plussat: "Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough."
Miinukset: "Some Crew a bit slack. And slow service"
Plussat: "The flight was on time, service with a smile. Staff great."
Plussat: "Crew was very good"
Miinukset: "Not enough leg room for a 6’2” tall person."
Miinukset: "No back-of-seat screen, overhead screens lacking enough contrast to see much. No matter, I looked out the window instead!"
Miinukset: "Plane was old seats are not what you expect for the cost and being supposedly business class"
Plussat: "Almost everything."
Miinukset: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Plussat: "Not a lot to like. Some flight attendants were nice. Others not so much."
Miinukset: "Filthy toilets at the beginning of the flight. If they were ever cleaned they didn’t get behind the toilet or the walls. The walls stained with something dripping. Paint peeling in toilet. No room at all. I am small and with seat in front pushed back I couldn’t move."
Plussat: "Although this is a small plane the seats seemed to have more room than the larger plane from Sydney to Brisbane We weren't delayed by much. The onboard snacks were nice."
Miinukset: "The plane from Wagga Wagga to Sydney was hot while we were waiting for take off as no air was circulated until we started to taxi."
Miinukset: "We DIDN"T GET TO FLY TO SYDNEY. We were re-routed to SAN FRAN, then to Melbourne! WE MISSED TWO DAYS of our trip!!"
Plussat: "Crew was very professional and willing to help"
Miinukset: "Selection of movies not that great when you spend 14 hours sitting on a chair for that long you expect at least to have some good movies to watch ... that was a let down. Also everytime they served us food it seemed lime yhey didnt have enough of the choices we were given as the crew had run out of our choices all the time making choose things we didnt lie"
Plussat: "Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing"
Miinukset: "Delay but stuff happens eh."
Miinukset: "The plane required the note book to view current movie but the note book has to have the app installed before take off. It was not properly draw my attention in advance via e-mail or text messages. For such a long flight, Qantas should have a better plane to server this route. Totally disappointed."
Plussat: "Staff, seat (exit seet)"
Miinukset: "The Q streaming app has limited options and a nuisance to use. Better to have screens on back of seats as of old or at least a better selection on the streaming service."
Plussat: "staff were very friendly"
Miinukset: "the entertainment equipment had a glitch and not function properly"
Miinukset: "There was no entertainment on board. There was provision for iPads in the backs of the seat, but none provided. There were drop down TVs but the audio was not working. Had I known in advance that this would be the case, I would have been able to prepare my own device and headphones."
Plussat: "Such amazing service and hospitality on our flight from Jozi to Sydney. Old school 747 looking top class. Cabin crew on point. Simply an amazing experience. Best international flight I’ve been on in years."
Plussat: "Crew fantastic, food was delicious, boarding efficient - but they use a 737 on this leisure route which is a bit arduous for what is a 6+ hour flight."
Miinukset: "Use of 737 and lacklustre entertainment system compared to A330"
Miinukset: "I could not eat the food"
Miinukset: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."
Plussat: "The plane was brand new, and the seats were very comfortable. They served food often, and the movie selection was perfect. Overall it was a good trip."
Miinukset: "They would not serve more than one alcohol drink at a time, so I had to get up often."
Plussat: "The flight attendants gotta be the happiest people in the biz. I didn't want to be there, but that they did made my whole trip better."
Plussat: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"
Plussat: "Got us safely to our destination"
Miinukset: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"
Plussat: "Excellent food, especially breakfast"
Miinukset: "Arriving at an external gate"
Plussat: "the size of the aircraft and leg room in coach."
Miinukset: "I had ordered a special meal which was never delivered. I also don't like the weight restriction for carryon luggage. I got from the US to Australia without my luggage weighted and carried it on, but on my return to the US was told I had to check it. DO NOT like checking luggage."
Plussat: "A lot of snacks"
Plussat: "Good price and pleasantly surprised with Quantas (first time flying with them)"
Miinukset: "I didn't get to choose my seats this time so I got stuck in middles both ways"
Plussat: "Helpful service and comfortable seats"
Miinukset: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"
Miinukset: "Bathrooms were disgusting, plane was dirty"
Plussat: "13 hours might seem long but other carriers had longer flight times. Qantas was friendly and efficient. The flight itself was smooth. The B747-400 aircraft, while old, was comfortable. I slept for most of the flight with the help of some melatonin. The entertainment selection was good. The service was good. I would happily fly Qantas again on my next Australian adventure."
Miinukset: "The headphone connection in my seat was wonky on both flights to and from SFO-SYD. It was the same aircraft."
Plussat: "Nothing. The very best parts were still mediocre"
Miinukset: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Plussat: "Took off and landed safely"
Miinukset: "Entertainment is old compared to other airlines. Screen is low resolution."
Plussat: "Excellent service as always. Luggage was checked through to the final destination."
Miinukset: "The passenger next to me was too big to have the armrest down."
Miinukset: "Delayed Boarding and they didn't say anything."
Plussat: "Surprised they served breakfast on short haul flight. Check in easy."
Plussat: "lovely stewards and stewardesses, most needed warm soft blankets"
Miinukset: "vegan food was awful and poor nutrition, cold, huge plane with light panels so high up in the ceiling that when and if you turned them on to read, it was bothersome and intrusive to others, poor choices of movies, few currents ones, seats, though leather, had been used too many times before me and were not comfortable, had to put my seat up so person behind me could eat aisles so small I could not walk and stretch if carts would being used, aisle handles don't raise so when my companions had to go to the bathroom, I had to ask the person in front of me to raise their seat!!?? Insufficient leg room better trip on my return mostly because of the plane, it was smaller and better seats..it was a 380"
Plussat: "All the good qualities are there. Check in was a breeze and very friendly handling our surfboard. However, the plane is old and needs a refurbishment, I can't believe how small the personal screens are! Whilst the crew were very friendly, always searching for a specific drink you request, but the food quality was average - I'm taking my own sandwich next time."
Plussat: "Direct flight to Brisbane. Cheerful crew doing their best with what they had to deal with."
Miinukset: "Late departure. Remote boarding gate to bus. Even more remote field from which plane departed. Overcrowded flight. Poor quality food. Access to Qantas Club denied (only for first class passengers)"
Plussat: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."
Plussat: "Good crew, spacious seats for economy. Good food."
Miinukset: "I wish they let us pick our seats, but they were assigned."
Plussat: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Miinukset: "Poor boarding procedure in Melbourne. Delay badly handled, missed important connection. Business class inflight entertainment dos not work!"
Plussat: "The crew was attentive, the plane clean, snack bar"
Miinukset: "Not enough room to stretch a bit and stand on such a long flight."
lentoemännät hoiti tehtävänsä hyvin. Koneen ilmastoinnissa oli vikaa, tuli vilu.
Premiere economy -luokkaan voisi kuulua ruoka
Tehokasta, mukavaa, uutta ja miellyttävää. Homma toimi. Hyvät unet!
Lento 3h myöhässä. Informaation kulku hidasta ja sekavaa.
Lähtöselvityksessä oli vain yksi henkilö, mikä ei vastannut lainkaan tarvetta, koska hän oli ERITTÄIN HIDAS - ja hieman tyly (?). Passeja hän pyöritteli todella kauan ja tavasi hitaasti kirjain kirjaimelta nimemme niistä ja vertaili kuvia meihin. Tuntui todella oudolta. Lisäksi tarranauhat taisivat loppua kesken ja hän joutui hakemaan niitä muualta. Meillä (kolmen hlön perhe) oli ainoastaan yksi laukku menossa ruumaan, mutta virkailija yllätti meidät vaatimalla myös käsimatkatavaramme ruumaan, koska tilaa olisi kuulemma liian vähän. Luonnollisesti olimme pakanneet kaiken säännösten mukaan ja tässä hässäkässä ruumaan joutui myös elektroniikka, jotka olimme jättäneet käsimatkatavaroihin. Virkailija ei huomannut kysyä asiasta, emmekä me kiireessä muistaneet sitä. Lisäksi jouduin todella vaatimalla vaatimaan, että sain yhden laukun käsimatkatavaroihin, koska sairastan diabetesta ja astmaa ja olin pakannut matkalla mahdollisesti tarvitsemani lääkkeet ko. laukkuun. Ehdin jo hieman hätääntyä asiasta, kunnes virkailija "armollisesti" tuli sen verran vastaan, että antoi minun valita yhden kolmesta laukustamme matkustamoon. Ymmärrän tilantarpeen, mutta olisi ollut todella järkevää kertoa jonossa odottaville etukäteen, että tällaista vaaditaan, jotta muutenkin todella tiukalla ollut ollut aika ei olisi kulunut turhaan säätämiseen turhautuneitten jonottajien odottaessa selän takana. Asian olisi mielestäni voinut myös hoitaa hieman kohteliaammin. Lisäksi huomasin koneessa, että hyvin harvan kohdalla oli vaadittu jättämään matkustamoon tarkoitettuja laukkuja ruumaan - ainakin lähes kaikilla oli yksi laukku/hlö mukana. Hämmentävää. Yllättävää kyllä kone pääsi kuitenkin lähtemään matkustajien puolesta ajallaan, vaikka jonottavat pitivät sitä mahdottomana. Lento sujui muuten hyvin, paitsi jalkatilat olivat todella surkeat verrattuna menomatkamme koneeseen.
Vähän myöhässä muuten kaikki sujui loistavasti
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
Lento myöhässä 9h ja lähtö seuraavan vuorokauden puolella. Ei mitään tietoa finnairilta kuinka toimitaan, miten yöpyminen hoidetaan, mitä korvataan jne. Surkea suoritus.
Asiakkaita suositellaan menemään kentälle hyvissä,ajoin, mutta finskin lähtöselvitys ja bag drop portit avautuvat, aina, liian myöhään. (munchen)
Tämä nykyajan "turvatarkastusteatteri" on aivan absurdia matkustajien kiusaamista. EI voi mitenkään olla perusteltua että joutuu jonottamaan yli 2 tuntia sitä että käsimatkatavarat tutkitaan. Matkustajista 99.99999% on rehellisiä asiallisia ihmisiä eikä heidän kiusaamisensa moisella teatterilla edistä mitenkään lentoturvallisuutta. Parannusehdotus turvallisuuspäällikölle potkut tehtäviensä hoidon täydellisestä epäonnistumisesta. Esim lennollani 2 oli vain läpivalaisulaitetta käytössä ja jonossa tuhansia ihmisiä. Ilman lennon myöhästymistä olisimme missanneet lentomme tämän pelleilyn johdosta! Kyllä moiset tarkastukset pitää pystyä järjestämään siten ettei matkustajan tarvitse seisoskella jonossa tuntikausia. ( tämä jonottaminen tarkoittaa myös sitä ettei kukaan voinut käyttää kentän palveluita, eli myös heidän business kärsii tästä typeryydestä)
Lento oli tunnin myöhässä.
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."
Miinukset: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Plussat: "Crew is amazing"
The flight was three hours delayed and instead of having us wait to board we waited two hours in the plane before take off. For the future if they know connection flights are delayed they should have us wait outside
A full flight no problems on flight, surprisingly crowded
Plussat: "The snacks"
Miinukset: "They put WAY too many people on one flight, during Covid it just is not safe"
Miinukset: "People seated in front of me disregarded wearing their mask during the flight."
Plussat: "Most people were so relaxed and pretty easy going about the whole thing"
Plussat: "Everything but the smiling, smile more !!"
Miinukset: "everyone needs to smile more. This is the job they chose, a smile goes along way!"
Plussat: "The flying crew was excellent, boarding was amazing.."
Miinukset: "It is a international fry? if a fly takes more than 2 hours it need some entertainment and may work with a bigger aircraft.. and some small byte .."
Miinukset: "My luggage was destroy one of my luggage"
Plussat: "Absolutely atrocious!"
Miinukset: "Dallas Airport needs to get themselves together. Especially American Airlines through Dallas. I wouldn’t wish the AA Dallas experience on my worst enemy.... yet another fail for AA Dallas."
Miinukset: "Flight delays twice coming out of Augusta. Barely made connection otherwise flight was ok"
Miinukset: "It was an overbooked packed early morning flight with International passengers partnering with the flight. Everyone had bags and no one woukd check them to rhe final destination which caused delays. This was the only issue."
Miinukset: "It would have been helpful if American Airlines would notify passengers when they have selected a window seat where no window exists. I am very broad shouldered and that extra 3 inch well the window creates is crucial for me. Terrible 4 1/2 hours in a very uncomfortable position."
Miinukset: "Seats could have been better and inflight entertainement missing"
Plussat: "Take offs equaled lands"
Miinukset: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
Miinukset: "Flight delayed almost 2 hours"
Plussat: "Timeliness and friendly staff. Arrived before scheduled time..."
Miinukset: "4 hour mechanical delay and shitty communication"
Miinukset: "We couldn't go there yet. I'm so sad and mad"
Plussat: "Crew was friendly"
Miinukset: "Old plane, prezels are boring, it was cold during the flight"
Miinukset: "The flight attendant dint even offer me water and just passed by me."
Plussat: "Food - What can I say about pretzels except "Okay"?!"
Miinukset: "Check in was a disaster with the computer system down. The gentleman that helped us was lovely but system issues kept us at check in a very long time and unfortunately that together with the crazy insanely long distance to our gate- then only to take a bus- we did not have time to pick up any food or make any stops which we counted on and had arrived 2.5 hours ahead of time to check in to allow for."
Plussat: "Fast trip!"
Miinukset: "We were delayed because of a broken tray table and then the broken tray table was mine. But we made it, and the flight was good, so it was fine."
Plussat: "All AA employees I interacted with were professional & very helpful to me & my family. Thank you"
Plussat: "Good staff."
Miinukset: "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."
Plussat: "The cabin crew was quite accommodating and professional within their means. NOTHING else!"
Miinukset: "This flight was over an hour late, as usual...first some vague mechanical problem, then waiting for ONE connecting passenger. The food was WRETCHED. The screen for the movie, of course on this 40-year-old plane, was a single postage-stamp sized screen in front of the tourist cabin, UGH"
Plussat: "Entertainment service and film variety was good"
Miinukset: "Seats are too small, no place for my legs"
Plussat: "No issues boarding and arrived at the destination a little bit early so I easily made my connecting flight"
Miinukset: "Flight itself was a little rough at times but what can be done about that?"
Miinukset: "Wifi was spotty at best. No charging options"
Miinukset: "I was not a fan that the overhead compartment for my row was not available due to the life raft in there. I understand you have to have one on board, but I think it should be more at the emergency aisles. Also the size of the seats and the space you get is not really worth the price anymore. No matter how big or small someone is, its not comfortable. Airlines need to get back to how the seating was back in the day with great leg room and the seats are a bit wider than what it is now."
Plussat: "Great crew and plane"
Miinukset: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."
Miinukset: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Plussat: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Miinukset: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Plussat: "pretty comfortable seats"
Miinukset: "45 minute delay from Punta Cana Flight crew lets passengers switch seats and sit wherever they want. Screaming children were put in the row in front of me, which I know they didn't pay for(and I payed extra for my seat)"
Plussat: "Good crew Lucky to get better seats!"
Miinukset: "Poor Selection of entertainment not enough screen"
Miinukset: "I can't rate it because they canceled my entire itinerary without so much as an email. I did not take my flight to Wilmington via my original flight. I had to book another flight because the change fees were too expensive. I did not know that my return flight to Denver had been canceled until I was checking in a few hours before my flight. I was told my ticket had no value. Awesome! It really stings that I then had to book a new return flight, and because I am a teacher who makes about $23,000 a year, I had to book the cheapest flight, which was with American. I do not plan on giving them any of my hard-earned money in the future if I can help it."
Plussat: "Upgraded to business class and it was wonderful"
Miinukset: "I have no complaints"
Plussat: "Very quick connection"
Miinukset: "We sat on the tarmac after landing for 40+ minutes."
Plussat: "The Crew were outstanding and the flights were quiet and smooth. Very comfortable flight!"
Plussat: "On time, clean plane"
Miinukset: "A biscuit for snak"
Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."
Plussat: "BA system down. Najor delays and long lines. Flight good."
Plussat: "Thank god for the classical music station channel 1. Flight going back was better in comfort, space and entertainment options. But still will choose airline more carefully the next time I fly."
Miinukset: "Plane was small and tight. Didn't have room for small duffle bag but accepted putting under my seat, even though I don't understand people trying to get on with two bags. Wifi not free in airport and didn't work. Wifi also not free on plane. Movie was nothing i wanted to see."