Etsi halvat lennot reitille Helsingistä $[SP-Etelä-Tyynimeri

Plussat: "crew was amazing"
Miinukset: "nothing. amazing flight"

Plussat: "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
Miinukset: "You are best ."

Plussat: "Simple check in and boarding, right on time."

Plussat: "Nothing to complaint. Excellent airline nowadays"

Plussat: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Miinukset: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Plussat: "I volunteered when flight attendant asked if I would help in exit row responsibility."
Miinukset: "I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!"

Plussat: "The crew was super friendly."

Plussat: "the selection of beverages and the crew are very friendly and helpful"
Miinukset: "Selection of entertainment"

Plussat: "they assisted my aunt very well all through out her flight"

Plussat: "crew was professional, attentive and polite"

Plussat: "Spacious leg room."
Miinukset: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."

Plussat: "Service was excellent"
Miinukset: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"

Plussat: "Very comfortable and nice atmosphere"

Plussat: "Overall is good :)"

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
Miinukset: "No entertainment. Still a long flight for kids."

Miinukset: "seat was uncomfortable (cushion very hard)"

Plussat: "Great service."

Miinukset: "Everything was great!"

Plussat: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Miinukset: "Nothing, well done."

Plussat: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Miinukset: "Nothing"

Plussat: "Nice staff."
Miinukset: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."

Plussat: "Boarding and crew"
Miinukset: "Lost luggage"

Plussat: "food is above average."
Miinukset: "Cramped leg room for long flight"

Plussat: "Beverage served immediately after flight take off. And to follow dinner was nice as well as breakfast in the morning. Coffee could be better but overall a pleasant flight."
Miinukset: "There was no vegetarian option for food."

Plussat: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Miinukset: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."

Plussat: "Food Service Crew actually cares about you"
Miinukset: "Nothing"

Plussat: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Miinukset: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"

Plussat: "Service"

Miinukset: "Leg room"

Miinukset: "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."

Plussat: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Miinukset: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Plussat: "Nothing"
Miinukset: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Plussat: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."

Plussat: "The airplane and all"
Miinukset: "A little bit in the sakura lounge"

Plussat: "Nothing"
Miinukset: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."

Plussat: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Miinukset: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."

Plussat: "Service was exceptional and good was good. Everything was to my expectations and would certainly use Japan Airlines again"

Miinukset: "being moved"

Plussat: "JAL ' service is nice."
Miinukset: "I didn't like MSG in food."

Plussat: "Attendants were very supportive. Food was very good."
Miinukset: "Restroom smelled bad"

Plussat: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Miinukset: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"

Plussat: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Miinukset: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Plussat: "Japan Airlines is very good. They have good service, safety, and customer care."
Miinukset: "Economy seats are a bit tight."

Plussat: "Best R/T I have had, service to food to cleanliness."

Plussat: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Plussat: "The crew was excellent."
Miinukset: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."

Plussat: "The crew was excellent, respectful and helpful."
Miinukset: "Boarding by bus is poor"

Miinukset: "The aircraft was very cold and chilly."

Plussat: "SQ always has the best looking flight attendants"

Plussat: "Movies selection is great. Seating space is comfortable."
Miinukset: "Boarding process could’ve been smoother"

Plussat: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Miinukset: "For a premium economy service, it was really good."

Plussat: "Seats were good"
Miinukset: "Food could have been better"

Plussat: "Entertainment system ok"
Miinukset: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."

Plussat: "Dim sum between Hong Kong & Singapore."

Miinukset: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."

Plussat: "Couldn't find a problem"
Miinukset: "Nothing"

Plussat: "Seats are big as old plane"
Miinukset: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Plussat: "Great service!"

Plussat: "Everything From the food to the drinks to the comfort"
Miinukset: "Nothing"

Miinukset: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."

Plussat: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Miinukset: "Absolutely no complaints"

Miinukset: "Outdated Cabin Fit Out"

Plussat: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."

Plussat: "Very good service."

Plussat: "The aircrafts, on-board service on Sin Dxb route"
Miinukset: "The thing that Inhad to fly Silk Air with one of four flights."

Plussat: "Service by the crew was great"
Miinukset: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."

Miinukset: "Inflight entertainment wasn't as extensive as in previous years."

Miinukset: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."

Plussat: "Great service"
Miinukset: "Nil"

Plussat: "business seats were excellent"
Miinukset: "all was good"

Plussat: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Miinukset: "It was a 17 hour flight, but they made it bearable."

Plussat: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Plussat: "Christmas decorations, service, attitude of staff"

Plussat: "friendly staff top Service top Inflight"
Miinukset: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Plussat: "friendly staff top Service top Inflight"
Miinukset: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Plussat: "Non stop to HK"
Miinukset: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."

Miinukset: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."

Plussat: "Service is very good."
Miinukset: "Too warm/hot inside the cabin throughout the flight."

Plussat: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Miinukset: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."

Plussat: "Staff were awesome. given that my wife and son both had food poisoning."
Miinukset: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."

Plussat: "service, good TV quality and good movie selection"
Miinukset: "sound quality with headphones was horrible"

Plussat: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."

Plussat: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Miinukset: "Nothing"

Plussat: "Polite crew took good care of my needs"
Miinukset: "Food was really bad could do better . Movies were not as current but a good collection."

Plussat: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Miinukset: "Wifi cost 12 bucks and hour."

Plussat: "Great food, friendly staff, on time... what else do you need?"

Plussat: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Miinukset: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."

Plussat: "Great Food"
Miinukset: "Nothing"

Plussat: "Movie selection, very helpful crew and good quality food."
Miinukset: "Nothing!"

Plussat: "Service was outstanding. The staff was attentive and helpful from start to finish."
Miinukset: "Not all the food was to my personal taste. I understand however that being on a flight to and from Asia would lean toward choices more characteristic to the region."

Plussat: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Miinukset: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"

Miinukset: "The entertainment was poor"

Plussat: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Miinukset: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."

Plussat: "The stewardesses were extremely professional- attentive & pleasant. The toilet was well equipped. There was no delay in taking off Boarding was orderly & efficient & quick and so was disembarking. The snacks were nice- ice cream, apples, chops, sandwiches. Many other airlines don't even provide snacks on these long flights. The seats in wconomy were roomy & confortable."
Miinukset: "I can't think of anything that was bad but I didn't enjoy the breakfast. I would have preferred an American breakfast. It was a mixture of shrimp, potato & brocolli. Ivwould have pregerred a criossant & yogurt to the tiramisu & roll."

Miinukset: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."

"Everything was up to date. Their is no issue. We expect your airline will be one of the best. Try to have more flights to different destinations. It will pay you more for your success."

Plussat: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Miinukset: "Can't think of anything, everything was very good."

Miinukset: "Not a lot other than better choice of movies and music. Super airline as always"

Plussat: "Amazing aircraft! Amazing crew!"

Plussat: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Miinukset: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "To long lay over"
Miinukset: "Direct flight from South Africa to USA"

Miinukset: "Have air fresheners in toilets. Make it smell better."

Miinukset: "Again very impressed with Qatar Airways service on the board"

Plussat: "Food choice was good & amazing crew ."
Miinukset: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."

Miinukset: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Crew was amazing and aircraft was clean and seats comfortable!"
Miinukset: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"

Miinukset: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Plussat: "The Crew was amazing. The Seat were the best Selling point fort business class"
Miinukset: "More space for the arm rest ans legs space"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The entertainment was reasonable, I enjoyed the festive choices."
Miinukset: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Plussat: "Good aircraft, crew attentive."
Miinukset: "Food was poor."

Plussat: "Great service from all staff ,"
Miinukset: "Nothing"

Plussat: "Nothing was spectacular."
Miinukset: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."

Miinukset: "Small chairs"

Plussat: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Miinukset: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."

Plussat: "The seats have great leg room and recline nicely"
Miinukset: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"

Plussat: "all are nice"
Miinukset: "nothing but avoid bread"

Plussat: "Nice"
Miinukset: "Everything ok"

Plussat: "Very impressed with the service. Very friendly staff"
Miinukset: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Plussat: "The 17hr flight went relatively quickly. Much faster than expected."
Miinukset: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Plussat: "process quick and efficient"
Miinukset: "average seats"

Plussat: "Best host staff"

Miinukset: "Bad app don’t trust"

Plussat: "very courteous flight crew"
Miinukset: "baggage took along time to come business class luggage came after economy"

Plussat: "Checkin crew was rude and was not at all respectful"
Miinukset: "Checkin crew was rude and was not at all respectful"

Plussat: "Airport was pretty impressive,"
Miinukset: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."

Plussat: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Plussat: "Quick boarding, good entertainment choices."
Miinukset: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Plussat: "Cabin Crew was great, very professional and capable."
Miinukset: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."

Plussat: "Crew was very accommodating."
Miinukset: "Nothing to report."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."

Plussat: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Miinukset: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Plussat: "The staff are outstanding! Friendly, helpful and accommodating."
Miinukset: "Poor choice of movies. Their 'world' movies should have subtitles"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Comfort and cleanliness."

Plussat: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Miinukset: "Wait time at Doha for next flight."

Plussat: "The crew was fantastic!! They saved this rating."
Miinukset: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"

Plussat: "Flawless boarding, service, food and arrived 30 minutes early."
Miinukset: "Nothing"

Plussat: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"

Miinukset: "A lot of plains departing from gates grouped together and we had to sit on the floor while wainting to board after we have been travelling for 18 hours. Obviously with no crowd control boarding was a mess."

Plussat: "The inflight entertainment didnt work at all. Food choice was pathetic."
Miinukset: "Food and inflight entertainment"

Plussat: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Plussat: "Friendly quality staff, good aircraft."

Plussat: "Friendly staff, new aircraft, great food"
Miinukset: "Just some help with hand luggage"

Plussat: "Seats comfortable. Entertainment was extensive. Food was good!"
Miinukset: "Landing was rough!"

Miinukset: "Stuff not helpful, rude and not helping at all despite us being with a baby"

Plussat: "All good."
Miinukset: "Actually, pretty all right, so no recommendations."

Plussat: "The crew was on point and did there jobs well."
Miinukset: "The food was old fashioned and stuck in the 1960s. Having an option of Beef brisket or Salmon or two polarizing choices. I opted for the brisket and it was decent but not actually worth finishing. It was too fatty and strange tasting. Boarding in Sydney needs much improved screens and communication."

Plussat: "Crew was super nice and accommodating. Entertainment was the best selection I’ve ever seen."
Miinukset: "It was impressive. Can’t yhink of anything."

Plussat: "The service, food , amenities were all A +++"

Miinukset: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

Plussat: "Crew was friendly. Comfortable."

Plussat: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Miinukset: "Screaming kids for whole 14 hours!"

Miinukset: "Only one thing thaar I'd suggest as an improvements would be to provide water on a mores frequently basis"

Plussat: "Information from the captain"
Miinukset: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."

Plussat: "The flight certainly lived up to its reputation as being one of the nicest airlines to fly, even in being in economy. Great service, great food, great on board entertainment."
Miinukset: "There was an incident prior to take off where a passenger in first class had to be removed from the plane. Though it’s certainly not the airlines fault that there was an issue with a passenger, they should’ve been a lot more transparent and gave us a lot more information on what exactly was going on other then “we need to go back to a special area to get this passenger off.” Couple that with the security checks to “make sure there is nothing on the plane that shouldn’t be” and very little explanation of what actually occurred, it made for a very stressful flight. Not knowing if this passenger had made any kind of threat against the plane, or safety of other passengers... etc, it was very hard to feel safe for the remainder of my trip being left in the dark as the incident occurred in first class."

Plussat: "The flight was incredibly comfortable, and Emirates reputation is well warranted. Service was impeccable and food was great. Seats were great, especially in business."
Miinukset: "Overall business class was great, however I didn’t like the placement of the remote at my left shoulder. I hit rabdom buttons a few times and it changed the channels and I would have to re-search for the movie I was watching. Everything else was absolutely perfect."

Plussat: "Ease of checkin"
Miinukset: "Delayed take off Delayed baggage retrieval’s"

Plussat: "Attention to detail Great Entertainment Excellent food Pilot updates on timing"
Miinukset: "Movie channels and music could be easier to use"

Plussat: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Miinukset: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"

Plussat: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"

Plussat: "EVERYTHING"
Miinukset: "N/A"

Plussat: "Crew were great"
Miinukset: "Boarding is chaotic. Why ask First and Business passengers to start boarding when all you are doing is getting them to leave their seats and stand up for fifteen minutes in front of the closed doors going out of the departure lounge?. This has happened three out of three flights and must be standard operating procedure."

Plussat: "Best airline so far for economy long haul flight, was emerites flight"
Miinukset: "No Arabs on board but everything in Arabic, no real issues. Would have been hard for my Thai girl to navigate on her own"

Plussat: "Decent food, real utensils, free wine, excellent entertainment system, free limited wifi. Try finding that on a budget airline"

Miinukset: "The boarding gate space was quite small and there was no separate queue for business. So you literally had to push through people who were already in the queue to board as a business class. There was no space to go around."

Miinukset: "They didn’t have enough landing cards in English, the aircraft temperature inside was too cold, the staff didn’t close the curtains to the galley area and made noise and light while everyone is trying to sleep, our baggage came out last despite having priority tags and the boarding process from the lounge in Dubai with lifts was very combersome"

Plussat: "Service is phenomenal, comfort of the seats and in flight entertainment was fab."
Miinukset: "Food was mediocre, but then again haven't ever had a wonderful meal on an aeroplane before!"

Plussat: "Pretty uniforms and good service: Polite, gentle, helpful"

Plussat: "I was impressed by the professionalism!"
Miinukset: "Chinese passengers passing gas!"

Plussat: "The entertainment unit worked all good. The food was great."
Miinukset: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."

Plussat: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Miinukset: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."

Miinukset: "The boarding process could be more organized and more smoothly."

Plussat: "Food selection Wine not as good as usual"
Miinukset: "Boarding was chaotic. Why usher First Class into an area make ten stand up for ten minutes before boarding?"

Plussat: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."

Miinukset: "Headphone was taken by crew the moment plane landed."

Plussat: "Great flight, very attentive staff, gluten free meal was not very good. At all"

Plussat: "The service was the best ever. Business class: The floor plan of seating was smartly laid out with plenty of room for storage. People were not crowded together and the food and drink were 5-stars!"

Plussat: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Miinukset: "can't find anything to complain with"

Plussat: "Really comfortable, good service."

Plussat: "F"

Plussat: "The economy was just as well served as Business Class. There were 22 different countries represented in the crew on the flight. We were served a hot meal and a cocktail. Also, had more leg room than normal. Very efficient boarding system, as well."
Miinukset: "There wasn't anything about the flight to and from Sydney to New Zealand we didn't like."

Plussat: "I requested a blanket for my Son and was told there was none available....."
Miinukset: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."

Plussat: "So comfy... Great service. Wished the flight was longer b"
Miinukset: "Nothing"

Plussat: "Emirates is always excellent however the crew were not very engaging"

Plussat: "La amabilidad de la tripulación, que sí el menú es completamente vegetariano. No como otras aerolíneas que te ponen manteca, leche para el café..."
Miinukset: "Todas las veces me cae muy, pero muy mal. Cuando llegó el momento del té o café, me dieron sal en vez de edulcorante. Demasiado condimento. No es comida para un vuelo, es difícil de digerir. Hasta produce síntomas de indigestión."

Miinukset: "We fid not enjoy the close proximity of several screaming children who insisted in screaming at all hoyrs, making sleep impossible. What was concerning was the reluctance of the staff to intervene. Most disappointing as we did not have any sleep at all overnight."

Plussat: "Boarding"
Miinukset: "Toilets"

Plussat: "Fantastic service all around"
Miinukset: "Seat could have a more comfortable bottom and IFE was a bit dated"

Plussat: "Entertainment was good, staff friendly and accomodating,"
Miinukset: "Food was just ok, breakfast lacking, only given croissant and yoghurt, the angled lie flat beds are not as good as the 180 degree lie flats, would be nice to have complete lie flats."

Plussat: "Economy seats still comfortable"

Plussat: "Amenities and food, customer service."

Plussat: "Great crew"
Miinukset: "N/A"

Plussat: "Seats were very comfortabe"
Miinukset: "Food was not great. It took over an hour for the bags to come through at JFK."

Plussat: "Service and food."

Plussat: "Comfortable seats in Premium Economy."
Miinukset: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Plussat: "Nothing"
Miinukset: "Arriving on time"

Plussat: "The seats are fairly comfortable, and the service was great."
Miinukset: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."

Plussat: "Crew were friendly and premium economy seats were spacious and comfortable"
Miinukset: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Plussat: "Good meal and serve more food"
Miinukset: "Line up to the plane shouldbe in short time"

Plussat: "nothing to add"
Miinukset: "nothing to add"

Plussat: "Reasonable leg room in the economy"
Miinukset: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"

Plussat: "Familiarity with Cathay Pacific procedures"
Miinukset: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."

Miinukset: "The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight"

Plussat: "Cleanliness and no disruptions"
Miinukset: "The crew were slow to clear the food trays"

Plussat: "Flight was not delayed"
Miinukset: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."

Plussat: "I liked the crew, the food, comfort. Everything made my travel experience great"

Miinukset: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."

Plussat: "All"
Miinukset: "None"

Plussat: "The Stewardesses were very polite"
Miinukset: "N/A"

Plussat: "Fantastic flight"
Miinukset: "All good"

Plussat: "The flight attendants were professional and attentive."

Plussat: "The overall value is good."

Plussat: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Miinukset: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Miinukset: "old plane"

Miinukset: "Delayed departure Last minute gate change Very very late baggage arrival"

Plussat: "Left earlier than expected and accomedations with movies and food was great"
Miinukset: "They were limited with certain meals"

Plussat: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Miinukset: "It was pretty good for the price"

Plussat: "Offering excellent services to handicapped passengers proactively"
Miinukset: "After landing in Hong Kong the local airport services to the disabled need better organisation/communication. They claimed that the SFO Cathay Pacific check-in staff had not included me in the list of wheel-chair requesters while I knew that the opposite was true"

Plussat: "Entertainment was good. There was a lot of movies to choose from."
Miinukset: "Not enough padding on the seats for long distance travel. Not enough leg room. Not enough baggage bin over top of your seat people from other seats put their luggage on your overhead bins."

Miinukset: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."

Plussat: "Nice crews eating for a big guy."

Plussat: "I like the service and the foods are so delicious."
Miinukset: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."

Plussat: "Being upgraded to premium economy was one of the best surprises ever in my life. Wide Seat and leg space, great food selection, baggages not misplaced, up to date email notification of flight status very much appreciated!!!"

Plussat: "Comfortable seats, clean toilets, great service"
Miinukset: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."

Plussat: "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. The layover was way shortest as compared to other competitor flights. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."

Plussat: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"

Plussat: "Confort and service"

Miinukset: "The child sitting behind me keeps kicking my seat and never stops making all kinds of noise, that really sucks! One attendant (I believe she is from Hong Kong because she once emphasized that she does not understand Mandarin and she only speaks Cantonese and English) she had different faces and attitudes towards foreigners, people who are Hong Kong citizens and people who are from the Mainland China, which made me and my friends really uncomfortable..."

Miinukset: "same as above"

Plussat: "Everything went as planned, albeit slight delay. Als good."

Plussat: "A350 is great."
Miinukset: "Service was not that great for business class a"

Plussat: "Food was nice"
Miinukset: "Seat was uncomfortable, something was dripping on me by the end of the flight, could have been condensation? The passenger behind me had his shoes off the entire flight and put his feet in the space beside me near the window. His feet smelt like vinegar and sweaty socks. The passenger beside me was overweight and he spilled into my seat partially. All of this did not make for a comfortable flight but thankfully it wasn't too long."

Miinukset: "My Son's water bottle was emptied despite my protests that nobody at any airport has ever done such a thing. The water had even been okayed by the Hongkong airport 1st security point after we landed in HKG from Delhi. But the there was additional checking of handluggage again just before boarding and they threw away my Son's water. This is unacceptable. Also the food was not up to quality. I got practically the same food in both meals."

Miinukset: "We were unable to check in online two days in advance as we were supposed to. Thus we almost did not get to sit together in a 16-hour flight."

Plussat: "Airport cleanliness and free WiFi"
Miinukset: "Excellent cabine service"

Plussat: "Was able to sit with my husband on the return flight."
Miinukset: "Found a fingernail in my fruit salad. The crew documented the event. I have flown this route many times. There was more selection for the middle of the flight snacks in the past."

Plussat: "I liked the fact that the plane was not delayed...pretty impressed by that because I fly a lot and some of the worst offenders in flight delays have to be ones that fly within the USA. Boarding the plane was very organized."
Miinukset: "Food...it could have been better....but you do get feed often."

Miinukset: "Blankets were very thin, although clean felt reused. Headphones were poor which meant if Someone in a near seat was talking couldn't hear through my headset despite volume being turned up."

Plussat: "the plane had excellent entertainment and a port to charge your phone."
Miinukset: "no issues at all on this flight."

Plussat: "The food and crew attentiveness were excellent. Personal entertainment system that allowed me to also easily charge my mobile phone was great."
Miinukset: "There was no order to the economy class boarding process. All rows all seats board at one time."

Plussat: "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
Miinukset: "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."