Etsi halvat lennot reitille Helsingistä $[2000242-Ibiza

Miinukset: "The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!"

Plussat: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"

Plussat: "Great flight"

Plussat: "Crew"
Miinukset: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Miinukset: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "It was really nice having the bassinet for our little one."
Miinukset: "My wife encountered a rude attendant after simply getting up and asking for water."

Miinukset: "Be on time"

Plussat: "I like how the crew was friendly"

Plussat: "Friendly staff, great attention to travelers who need assistance!!!it"
Miinukset: "Chaos boarding process"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Great departure time. Super comfortable even in coach."
Miinukset: "The second meal was a bit skimpy and not so tasty."

Plussat: "The crew was polite and professional."
Miinukset: "The cabin was uncomfortably warm. Also the seats in the economy class are too crowded."

Plussat: "Gate, boarding and smooth sailing on A380 bus by the pilots"

Plussat: "Great crew, great flight, food and drinks was awesome"
Miinukset: "I don't like the fact that I can't choose my seat from earlier because I a big girl and I like to set in the emergency exist seats so I'm not crush up in the middle seat not comfortable and long flight like that lots of pain at the end of the flight"

Miinukset: "Having to go through passport control and security a second time took too much time for the connection between flights."

Miinukset: "Boarding from terminal f sucks"

Plussat: "The service."

Miinukset: "Very very long walk plus train to baggage reclaim at Munich"

Plussat: "Nothing!"

Plussat: "Short and comfortable flight"

Plussat: "Staff courteous. Food good. Toilets clean. Plane clean."
Miinukset: "Did not give eye masks. Seats very narrow and packed closely. Front row seat was in your face."

Plussat: "The short transist time in Frankfurt"

Plussat: "Clean and effective communication."
Miinukset: "Was kept waiting in the plane"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "clean plane almost on time departure"
Miinukset: "landing near a jet bridge in Frankfurt but still taking a bus to the terminal for connections deplaning through the backdoor of the plane lack of care by the staff...poor service connections are too long in Frankfurt"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Best part: Getting off the plane and swearing never to fly with Lufthansa again."
Miinukset: "Flying to Munich- flight was cancelled. Had to rebook on United for the following day. Arrived almost 2 days late (the original was direct, the United had layovers) and missed a planned trip to Neuschwanstein castle. Flying from Munich- The entertainment screen was broken, completely unusable. After a hard reset by the flight attendant several times... Still broken. She said she thought it would fix itself once we were at cruising altitude. Nope. Notified the flight attendant who said vaguely "I'll see what I can do..." Never came back to check, never got offered any sort of compensation (even something like a free mixed drink would have been nice), offer to move seats, nothing. So- ten hours with no entertainment/nothing to watch, just a malfunctioning screen. Food was mediocre. We boarded late, and left almost 1 hour late because they had to wait for an employee (who was not working, just getting a ride back) to board. Literally there and back with Lufthansa was a fiasco. On top of it, we have been back for 3 weeks and are still waiting to hear back from Lufthansa customer service. Apparently they only communicate by email with complaints. Not over the phone. So after repeated emails, just radio silence. Terrible airline."

Plussat: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."
Miinukset: "United was operating the flight. They asked for 200 to assign me seat next to the path. I found out in the plane after i got to my middle seat that they gave a good front seat close to the path to somebody who was stand by..... They also stated that they can not check my nags to Sofia since they DO NOT FLY TO SOFIA..."

Miinukset: "Meals served in the 2nd flight wasnt up to the mark."

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Everything but..."
Miinukset: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Plussat: "This flight was handled professionally and things went very smoothly. I don't have any complaints."

Plussat: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"

Plussat: "aircraft was clean and the crew was organized and very professional"

Plussat: "Love being able to watch whatever I want on the entertainment screen. The crew was very considerate and helpful to passengers. This plane had the restrooms downstairs which really reduced congestion."
Miinukset: "The "dinner" meal was really not good. The lunch meal was OK. I remember much better food being served several years ago when I last flew Lufthansa."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Lufthansa is one of the best in the world at transatlantic flights. There was extra room in business so they relocated me to a spot where I could have a bit more extra space. The food was wonderful. The service was wonderful. The flight left on time and arrived early. The seat was comfy. Really nice flight."
Miinukset: "Um, have to think. They could find a better ice cream? They should have turned on the outlets earlier so I could recharge my phone?"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Everybody in bilbao was very helpful as I had a problem with the boarding pass that they solved, very thank full for the service"

Plussat: "He was kind."
Miinukset: "Despite the fact that I knew I would miss my connecting flight in Frankfurt because of the delay in Switzerland, the gate agent had no control to schedule me on an alternative flight. I missed my flight coming out because the connection was so tight and the Frankfurt airport so large so I tried to adjust things in Geneva to be proactive. The agent called his manager who said he couldn't do anything. As a result, I did indeed miss my flight in Frankfurt and ended up having to spend the night in Frankfurt. I got back 20 hours later than I should have, and all because Lufthansa doesn't empower their gate agents to use common sense to help their customers."

Plussat: "I love Lufthansa! It's my preferred carrier!"

Plussat: "Great crew members, service, and flight."
Miinukset: "Seat (43A) in economy class in Airbus 330 is not great for oversea flight unlike I flew in LH 747-400 in the past, it does not fit 6+ ft tall people. I could not stretch my legs at all. My knee keep hitting next seat at front of me. Hello Lufthansa, are you listening?"

Plussat: "Ease of boarding, and a timely take off. The crew was attentive and professional. The entertainment available made the 9 hours go by quickly!"
Miinukset: "The food was edible but not the best. The bread was especially disappointing-- ice cold and doughy! I hate those reclining seats. When you have your meal tray down it is impossible to move."

Plussat: "The plane condition."
Miinukset: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Plussat: "I liked how generous they were with food and drinks"
Miinukset: "Free WiFi could have made the flight a lot better"

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Miinukset: "All of the less than good, obvious!"

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plussat: "Pleasant flight"
Miinukset: "We were delayed & missed our connection"

Miinukset: "There was no wifi on flight"

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Miinukset: "Larger meals."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Miinukset: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Nice people and good service"
Miinukset: "Not much"

Plussat: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Miinukset: "Nothing"

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plussat: "Comfortable and well laid out seat area"
Miinukset: "Food was a little substandard for business class"

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Miinukset: "The streaming service didn’t work"

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Plussat: "Booked extra room seat which gave me good room for seating"

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Plussat: "Comfortable seats. Warm plane with happy staff."
Miinukset: "Maybe a second sandwich option for food, not everyone likes cheese."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "In flight food was enjoyable"

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "The crew service is impeccable. Ground services very friendly and professional."
Miinukset: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Free wee cake."
Miinukset: "Nothing in particular."

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "Friendliest economy class service I've ever encountered."

Plussat: "Spacious cabins, friendly service"

Plussat: "leg room economy compared to KLM"
Miinukset: "full flight, no upgrade possible"

Plussat: "Crew was excellent"
Miinukset: "Economy was very tight! Seats were uncomfortable"

Plussat: "Poor"
Miinukset: "Poor"

Miinukset: "The food was not as usual."

Plussat: "Easy boarding, entertainment"
Miinukset: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Miinukset: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "Cops is always a good reason to flight"
Miinukset: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Miinukset: "Flight was delayed"

Plussat: "Entertainment programs"
Miinukset: "New variety of food"

Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Plussat: "I like the comfortable seats"
Miinukset: "Service lag a little"

Miinukset: "We had a short delay"

Plussat: "Late departure, dirty, staff not friendly."

Miinukset: "Plane is old and entertainment facilities are no longer appropriate"

Plussat: "Good crew, as usual with Air France."
Miinukset: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Plussat: "Not being charged for my first bag of luggage"
Miinukset: "Nothing"

Plussat: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Plussat: "Crew was wonderful and welcoming!"

Plussat: "The crew was excellent."
Miinukset: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Plussat: "Good food and crew"
Miinukset: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plussat: "Plane was new, and seatback screen responsive and functional."
Miinukset: "Economy seats not very comfortable, very tightly packed together"

Plussat: "The transfer times were excellent"

Plussat: "The crew was helpful and accommodating"
Miinukset: "The flight was delayed, missed connection, and lost baggage. Subpar."

Miinukset: "Thanks"

Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Miinukset: "shuttle from terminal to plane takes a long time. Flight left late"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Everything"

Miinukset: "Tiny uncomfortable seats."

Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Miinukset: "Leg space."

Plussat: "I like fly attendant who served us meal"
Miinukset: "I didn’t like that space between each seat is small"

Miinukset: "Please see comments above about this flight."

Miinukset: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."

Plussat: "The space and the people"
Miinukset: "Nothing"

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plussat: "Got pillow, blanket, headphone and eye cover"
Miinukset: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Plussat: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Miinukset: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Miinukset: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Plussat: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Miinukset: "."

Miinukset: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."

Miinukset: "Meal choice missing kosher non-gluten combination."

Miinukset: "Late...delayed from algiers"

Plussat: "The flight went smoothly from boarding to landing. The crew was helpful, kind, & courteous. I would definitely fly Air France again. Online check-in was also easy to follow and complete."

Plussat: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Miinukset: "Airplane food is airplane food I guess."

Miinukset: "Boarding more than 15 minutes late. Departure on time, though"

Plussat: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Plussat: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Miinukset: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Plussat: "I was too tired to stay awake so I slept most of the flight. The ground crew at the checking booth was kind enough to provide me with an aisle seat to accommodate my long legs, from which I suffer if I would sit in a middle seat."
Miinukset: "Nothing that I can remember, again I was too tired to stay awake."

Miinukset: "Very cramped business set with no place for storage. Comfort is good though"

Plussat: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Miinukset: "Free drinks throughout the entire flight"

Miinukset: "You charge for water now? And again zero help for passengers with tight connections bc of BA being late"

Miinukset: "Our luggage was lost and the flight was 1.5 hours late."

Miinukset: "Unnecessary delay"

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Miinukset: "No TV or entertainment. Very little leg room... !!"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "I would like a refund on my ticket"
Miinukset: "I didn't like the fact i had to wait the same amount of time it takes to get to the destination because of the delay"

Plussat: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Miinukset: "Over 2.5 hours delay"

Miinukset: "Finding out that I had to pay more for my bag."

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "Very professional and friendly employees. Someone fainted in our cabin and the crew members took very professional care and offered the passenger oxygen."
Miinukset: "Very packed cabin, offered us just a sandwich after the first main meal."

Plussat: "Nothing"
Miinukset: "Flight was cancelled with no notice.or explanation Stuck at Heathrow no alternatives available. We are a party of 7 3 young children and 1 disabled passenger . Now one of us flys tomorrow via Madrid, and palma before mahon. All others fly Sunday via Barcelona. Hol ruined disgrace"

Plussat: "Food was good, especially breakfast. Flight wasn’t full at all so plenty of room to stretch out"

Plussat: "Large plane operated by Iberia"
Miinukset: "Uninspiring food"

Miinukset: "There was no food or movie"

Plussat: "Boarding"
Miinukset: "Seats spacing, food"

Miinukset: "You have to pay to select seats for water and even a basic snack"

Plussat: "Can never underestimate safety and realiability of BA. Flight was smooth and I have no complaints"
Miinukset: "Food sucks. Stay with the Beef & potatoes. The Rice and chicken was terrible!!"

Plussat: "Nice flight"
Miinukset: "None"

Miinukset: "Would have been 5 stars except for 12 hours out of 14, of howling baby which is obviously not down to the airline but pretty exhausting to survive (poor parents)!"

Plussat: "British Airways rescheduled our flights. The BA website was easy to find out how to claim additional costs incurred from the rescheduled flight."
Miinukset: "The flight was rescheduled within 18 hours of departure. We were in Spain on vacation which meant attempting to figure out how to get home with Iberia at the Madrid airport, who helped but was super agitated with us the entire time. When we asked for advice on how to proceed, as this has never happened to us before, they just kept telling us it was British Airways fault and that they had no answers for us. This took about two hours plus an additional hour back at the hotel to cancel our reservations in London and figure out how we were going to get reimbursed for the extra night at the hotel and additional costs. It would've been nice to get all of this information in an email, with the new ticket and instructions on how to claim the extra costs instead of us running around and taking time out of our vacation."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Plussat: "Once the flight was boarding/ boarded it was seamless. The crew were more than happy to meet or exceed your needs with snacks/ meals, blankets and even drinks."
Miinukset: "Flight was delayed 1hr and 50min and the supervisor was less than accommodating even after my wife and I had told her we had 2more connecting flights this was going to affect. Due to the delay, we spent an additional $211 on flights and spent the night at the airport."

Plussat: "Very courteous attendants"
Miinukset: "All good"

Plussat: "Nothing."
Miinukset: "A two hour flight and they ran out of time to serve drinks. Maybe if BA reversed their ridiculous decision to charge for drinks, it wouldn't take them so long."

Miinukset: "Decent for a 2 hour flight"

Plussat: "The women at BA in Chicago O'Hare airport were awesome Christine, Carole, Diane & ankther one but I forgot the last lady's name. Very polite attentive and professional. We had a difficult situation & they helped us get through our problem with the less stress as possible!"
Miinukset: "Airplane food was a bit below average. Also there was not a good selection in music. I did not recognize 95% of the option of music to listen to."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Service"
Miinukset: "Food wasn't great."

Miinukset: "My luggage then didn't make it to Ibiza in time because it got stuck in London due to my short layover. If BA can't figure out how to get the luggage transferred within that short of a period, they should not offer flights that close to each other. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport"

Plussat: "Courteous cabin crew"
Miinukset: "Delays both before takeoff and after landing. Unorganized boarding--what happened to the old idea of boarding from the back of the aircraft forward?? Making all passengers shuffle through a long queue is really stupid."

Plussat: "Plenty of leg room"
Miinukset: "Food Options were limited, Due to extra security in Gatwick with a 1 hr Layover, we were nearly left behind. To finish it off British Airways lost our luggage. I am very disappointed with British Airlines. This is the absolute worst experience flying I have ever had. I do not recommend anyone flying British Airways."

Plussat: "I had left my walking stick somewhere at the airport, couldn't find it and had given it up for lost. What a surprise, once I was seated on plane, to hear an announcement for the traveler who had left a 'walking stick'; I told the nearest steward, and he got it for me - BA rocks! Overall, the air crew were so professional, (unlike certain things happening on other airlines at the moment), and I was very happy, even with my ovo lacto veg meal, (it really was tasty)."

Plussat: "Great service and good food."
Miinukset: "About 100 people didn't make the flight!"

Miinukset: "We purchased upgrades to an exit row seat because my knee locks up when cooped up for that long. They changed the plane and I understand that happens but they denied our refund request with 7 days deadline to re-request. So now we have to spend valuable vacation time dealing with their incompetency"

Plussat: "Vueling uniforms."
Miinukset: "The most tightest and uncomfortable plane ride in my life. Stop flying your customers on such an awful plane especially executive club members."

Plussat: "Friendly helpful airline staff. Plane slightly late leaving but kept up-to-date."
Miinukset: "Nothing"

Plussat: "Pleasant efficient staff. Flight on time"

Plussat: "Flight was operated by American Airlines"
Miinukset: "There was no entertainment on a 6 hour flight (you had to use the wifi with your phone) Seats were barely reclining, and in general pretty uncomfortable Food was not complimentar"

Plussat: "Speedy, timely, very professional crew"
Miinukset: "A leg room is too small."

Plussat: "Food was decent and entertainment was okay."
Miinukset: "Plane was extremely old and loud. London did not have a gate number until 20 minutes before boarding. Many people were late to the gate because of that."

Plussat: "The service was excellent!"

Plussat: "Staff was attentive and efficient"
Miinukset: "It was a full flight of 10:40 hours and one of the bathrooms was out of service. How can they do full, LONG HAUL flights with limited bathroom facilities. The seats were past their prime. The passenger in front of me was large and every time he moved, the seat pushed way back and I felt like he was going to end up in my lap."

Miinukset: "they lost my luggage and they still don't know how they are going to get it to me. and their customer service is terrible and very unhelpful"

Plussat: "Nice food, polite, warm and competent staff, blankets and pillows at every seat. Kids enjoyed all the shows. You knew you were not flying an airline that cut corners."
Miinukset: "Plane crew had to reassign seats since plane used had a different configuration than one listed at check-in. That took a long time, but crew was experienced and calm and handled it."

Plussat: "Price"
Miinukset: "Leg room too small."

Plussat: "Flight reservation was cancelled at airport - gate agents could not allow us to board. We were told reservation had been cancelled."
Miinukset: "Refused to sell ticket from start or at least receive a cancellation ticket for the flight"

Miinukset: "Luggage delivery in Porto was slow"

Plussat: "Nothing wouldn’t fly with them again"
Miinukset: "Everything"

Miinukset: "Amazing"

Miinukset: "I missed the flight and was not allowed to board even though there was time"

Miinukset: "Was an hour late."

Plussat: "We made it to Barcelona."
Miinukset: "Vueling seems to be late very often. This 40 minute flight flight was over an hour late."

Miinukset: "Hot boarding that was longer than the actual flight."

Plussat: "the plane was not bad, the personal monitor was very advanced."
Miinukset: "offer at least one meal, offer at least something to drink, a blanket ... in 8 hours of flight ... after hundreds and hundreds of dollars for a ticket. shame."

Plussat: "The crew was amazing. They makes sure that we will be comfortable with a baby"

Miinukset: "Leg room. Better maintenance of plane. Timekeeping."

Miinukset: "Didn’t take the flight"

Miinukset: "very easy checkibg, friendly at airport, snd same day reminder"

Miinukset: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"

Plussat: "Good for value"
Miinukset: "Tight seats, old plane, zero frills"

Miinukset: "4 hour delay"

Miinukset: "Our flight was delayed by over 3 hours but we were never properly informed as to when the flight was actually leaving. Therefore instead of being able to sit in a restaurant comfortably waiting. We had to sit at the gate."

Plussat: "Nothing"
Miinukset: "Plane late Check in late What a joke first time flying with this joke company"

Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"

Miinukset: "Big delay, poor information from staff."

Miinukset: "Rude attendant at the gate"

Miinukset: "Delayed again and again"

Plussat: "Crew was nice and friendly"
Miinukset: "Boarding took place in a separate area of the airport, no access to shops. Flight was delayed, we arrived an hour late at our destination."

Miinukset: "Flight was cancelled and I was not notified or rerouted."

Plussat: "Nothing"
Miinukset: "Couldnt get to Barcelona to board the flight.... any flight."

Plussat: "I paid extra for the extra-legroom seats, and that was good. Though they charge for snacks/food/drinks, I was fine with a free cup of water."
Miinukset: "Our seats up front (2nd row) didn't recline, and it wasn't because of bulkheads or exit rows. It was a short flight, so it wasn't too bad."

Plussat: "Great flight once I was in the air. Didn’t like the drama getting to my plane!"

Miinukset: "Extra small space. Les that normal."

Plussat: "Smooth boarding ,clean cabin,smart,comfortable ,nice staff ,on time ,what more could we ask for ? Oh yes! Better food !"
Miinukset: "Overpriced,ghastly food"

Plussat: "The low price and civilised flight times. Had no hold baggage."
Miinukset: "Attempts to get extra money by not allowing check in before 7 days without paying extra for choosing seats."

Plussat: "Comfort and helpful crew"
Miinukset: "Long way from Iberia gate to Vuelling"

Plussat: "Was an ok flight for a budget airline"
Miinukset: "I'd booked it and paid more as it was supposed to be British Airways. This was rather misleading by kayak as I booked with them via the British airways website then forward to vueling. Could have paid less if I'd chosen vueling from the options."

Plussat: "Nice short flight! Nice crew!"
Miinukset: "N/a"

Miinukset: "Never again"

Plussat: "Plane was clean and adequate seating"
Miinukset: "Plane was scheduled to leave at 8:15 and suddenly was changed and we left at 7:45. Flight attendants then forced us to check our small carry on items despite being told they were for a wedding the next day. Subsequently the bags were lost and then found four days earlier. Fortunately, we found our baggage but had to improvise for the wedding. Airport lost and found said that happens all the time with Vuelling and a baggage claim stub should just be discarded as worthless."

Plussat: "Cheap, comfortable enough"
Miinukset: "Waited 1 hour at baggage carousel before bag arrived: trash was in the seat back pockets when we arrived"

Miinukset: "two adults one infant 3 piece of luggage is $140 euro. So infant bag is $70 euro where as adult is $35. We deserve $35 euro refund."

Plussat: "Nothing"
Miinukset: "Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin."

Miinukset: "Delayed 2.5 hours"

Plussat: "Nothing"
Miinukset: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."

Miinukset: "Dely and they lost my bags"

Miinukset: "Seats uncomfortable"

Miinukset: "Apparently Vueling, Iberia's cheap cousin, saves a middle seat in row 1 and charges more. A lot more! I was pressured in Helsinki into letting Swissair, the contracted boarding agent it seems, fill that seat, 1/2 of which is what you get for paying 'business' in a plane that has all economy seating. There was no logic or ability to board before economy and indeed my boarding pass stated economy. The woman that was added to the oversold seat got intoxicated and was half in my seat. I will never fly this again and it's not worth the stress to fight for some refund but I was taken advantage of with charging me a 300+ euro seat for this joke of a flight in a "better" level of service."

Miinukset: "I don't think they verified my identity a single time."

Miinukset: "Good"

Miinukset: "Luggage fee 35€! For first bag! Not included in ticket price was quite deceiving."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Quick trip all went well"

Plussat: "Nothing!"
Miinukset: "The sub Vueling is impossible to communicate with in anyway. They are totally non responsive. There is no way to get them to respond or contact them. I called Iberia and canceled the flight, and the Iberia agents I spoke with, had no to reach Vueling, although it was an Iberian flight. I did not take the flight and found another means of transportation."