Slow boarding but otherwise fine
There was way long delay.
Fast, good loads in and out, totally worth of price.
Everything was smooth and fine.
Plussat: "I was traveling with a handicap, the staff was very polite, patient and helpful"
Plussat: "Flight was 20 minutes early."
Miinukset: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Plussat: "Was reasonably on time"
Miinukset: "Lagguage took for ever to come out."
Miinukset: "Lovely friendly staff, perfect flight, smooth take off and landing"
Plussat: "Most uncomfortable seats I have ever been. The Thames train link seats I took to St Pancras was 10 times better. 49 minutes late departure from Athens and not a single word of apology. The crew onboard was friendly."
Miinukset: "You figure..maybe say we get some compensation for the delay?"
Miinukset: "Don't turn up with a cabin case, it will cost you £20 to have it put in the hold"
Plussat: "Easy trip. Crew relaxed, short flight."
Miinukset: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Plussat: "Exellent start and landing! Bravo pilots!"
Miinukset: "Boarding on time"
Plussat: "I liked getting off it he aircraft n Dublin."
Miinukset: "I didn't like that we were told the aircraft was ready to board at 8.30 pm and we were still stood waiting at 9.10 pm. I didn't like the staff's 'nobody cares, you're the last flight of the day' attitude, I didn't like we were late in but there was no apology for that, I didn't like that we got whiplash on landing, and I didn't like the apathetic manner that we were let off the aircraft. I realise it had been a long day, but it was for all of us. There were a lot of parents with very young children on that flight, so leaving them standing for 40 minutes to board just made them all fractious. By the time we boarded, those poor kids were beyond tired, so they were all crying. If Ruinair knew they were going to be late, there was no need to speed us towards a queue we'd be standing in for a good while after, they could have allowed the parents, kids and elderly to remain seated. All this did was serve to underline how little respect they treat their passengers with. Its unnecessary. ."
Miinukset: "Flight was late. No announcements that it was going to be late. Nobody around to answer questions. Would not fly again as the fare was not really any cheaper and the service much worse than other airlines that we have flown. Nothing!!"
Miinukset: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."
Plussat: "Nothing to like because I felt harangued. They nickel & dime you every step. Cheap rates means immense headache. Your money is wasted."
Miinukset: "Poor customer service, they charge you every step of the way. Tremendous loss of time."
Plussat: "Short flight Flight itself is cheap Plane ok"
Miinukset: "Could not seat with my partner - it looks as if it is done on purpose so that people will pay Also - the price for the suitcase is outrages and much too expensive"
Plussat: "Got me to my destination alive"
Miinukset: "Departed late"
Plussat: "Air Fare price."
Miinukset: "Boarding: They didn't take my hand luggage from Luton/London to Murcia, but wanted to put it in the hold from Murcia to Luton/London. Boarding-They didn't separate the different passengers, priority vs cattle. Inconsistent process. Paninnie-pretty lame, more bread than cheese and meat."
Plussat: "price and schedule were very fine on time pleasant staff"
Miinukset: "they changed their onboard bag policy was changed several times between our purchase of tickets and flight date , poor policy and customer relations"
Plussat: "Low price"
Miinukset: "delay of 1:30."
Plussat: "Ryanair was a great surprise. I am 1.79 in height the seats were not cramped, yes they do"
Plussat: "Shorter flight back, quiet flight and very good luggage policies."
Miinukset: "Our gate number was shown 10 minutes before the gate was supposed to close at 19.05. We were kept standing until 19.35 (when the flight was scheduled to depart) and then the door was opened, just for us to sit on the staircase waiting to be admitted into the plane for another 20 minutes. I understand delays and unforeseen events, but no rep had the courtesy of telling us why we had been kept waiting this way, on the contrary we were told to move further down the stairs so we can make more room, resulting in being crammed one next to each other. Eventually at around 8 pm we were finally allowed to get on the plane. Not a cool experience, especially when Luton is 2hrs away from London so the passengers had already spent at least 3-4 hours on the road to get to the airport."
Plussat: "Nice staff easy flight going to Venice, Italy"
Miinukset: "Coming from Venice, Italy to Frankfurt Hahn was very rough. Pilot took very sharp turn in the air and felt g forces through my body along with the wife. Landing was very rough and went too fast and had very hard breaking last minute on the runway and when turning into the terminal for drop off."
Miinukset: "Late , expensive, loud, no leg room seat do not tilt !"
Plussat: "Flight got to destination on time"
Miinukset: "I checked in in advance but had a bag to check which turned into a check in nightmare. Had to pay for a bag even though it said 1 bag free on online check in. Flight attendant had no change for a water - why do you not anticipate having to break a 20 bill - and gave me a fistful on coins. When I said let me pay by card, she said ok but I won't give you back what you paid already."
Plussat: "departure time"
Miinukset: "no water to drink"
Plussat: "Crew were competent and happy, not overworked, dour or dim."
Miinukset: "Big queues to board, followed by bus transfer to plane => first ones to stand in line at the last ones off the bus to board the plane. My fault really, but why encourage people to stand in a queue for 30 mins at all?"
Plussat: "The ticket was cheap and to an airport that had easy access to public transportation."
Miinukset: "I found out later that I had to print out my ticket or face a 50 euro fee and they do not give free water on the flight."
Miinukset: "Bum-rush for boarding; "final call" for boarding happening more than 30 minutes before flight was due to leave."
Plussat: "There is nothing to like about flying RyanAir"
Miinukset: "No legroom, seats are cramped. £100 for 1x 20kg bag and £56 to reserve 2 seats. £2 payment charge in order for me to give them money... No entertainment Delayed inexplicably for an hour on the taxiway - no reason given. There aren't even seat-back pockets. Truly awful flight."
Miinukset: "Ryanair is the single worst airline I have experienced in 46 years of flying on more than 80 airlines from many countries. I will not ever fly them again, regardless of cost."
Plussat: "I liked that my priority seat meant early and quick boarding. The crew was friendly and competent. The plane was clean. I had no checked luggage so traveling was not stressful. Overhead bins seemed roomy enough."
Miinukset: "Nothing is free - not even a coffee on the early morning flight. Might be that I've been spoiled with American airlines. Not crazy about having to check in and purchase seat online. It seems the seat selection - from basic economy - should be included in the ticket price. Again, maybe spoiled by American airline companies."
Plussat: "Nothing. Rude staff. Charged me 20 Euro to obtain my boarding pass"
Miinukset: "Worst experience I have ever had flying."
Miinukset: "Late departure"
Plussat: "The ticket price was good. Everything else is a hassle."
Miinukset: "Printing boarding passes before you get to the airport. Chaotic boarding; boarding from the back when seated in the front and visa-versa. Weight limits for baggage is different than all other airlines, makes it very difficult on a long multi-leg trip. Basically baggage ransom for the unsuspecting."
Miinukset: "The entire flight consisted of the cabin crew constanatly making announcements about what they were selling from the duty free shop. At one point they even seemed to be selling lottery tickets - or something like that. They spoke entirely in Italian the whole flight."
Plussat: "Easy boarding (by boarding both ends of the plane at the same time it speeds things up). Cheap!"
Plussat: "Crew boarding and overall is good"
Miinukset: "Environment not clean and sloppery service"
Plussat: "I got there"
Miinukset: "The guy sitting next to me smelled"
Plussat: "Easy booking, easy self checkin, even though now have selected seats it's still a little bit like a cattle market as everybody is wanting overhead hand luggage space near by. Very quick flight without ant issue"
Miinukset: "Cattle market loading feel both ways"