Etsi halvat lennot reitille Italiasta $[29758-Tampereelle

Plussat: "See previous note about lost bag."
Miinukset: "See previous note about lost bag."

Plussat: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Miinukset: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."

Plussat: "that there was a water and a blanket on each seat!"
Miinukset: "I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off."

Plussat: "Competent crew"
Miinukset: "Flight was badly delayed."

Miinukset: "More free meal choices"

Miinukset: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Plussat: "Food was good and entertainment system was full of plenty of options to help pass the time"
Miinukset: "Seat got hard and so little leg room."

Plussat: "Efficient"
Miinukset: "Difficult to find check in at Copenhagen airport"

Plussat: "The staff were ok"
Miinukset: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Miinukset: "There was no food or entertainment offered."

Plussat: "The food was great. The fresh bread is always wonderful."
Miinukset: "There were no free alcoholic drinks which help me to sleep. I changed seats and moved Mach further back in the plane. I don’t know if that contributed to it, but I was disappointed when I learned of this."

Plussat: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"

Plussat: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Miinukset: "Having to pay extra for normal legroom"

Plussat: "Overall a nice comfortable flight, no problem at all with the flight itself. Staff at check- in and on board were polite and efficient."
Miinukset: "70€ seems a little steep for luggage, but we were able to rearrange our liquids."

Plussat: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Plussat: "The promptness of leaving and arriving. The general friendliness of the crew."
Miinukset: "Movie selection is not great. Food was ok maybe slightly better than most airline food. My dissatisfaction is with Washington airport. J had two hours between flights and because of total mismanagement in immigration I missed my flight to atlanta. Totally unacceptable. I might not even get on the ten pm flight."

Plussat: "Nice staff, comfortable."
Miinukset: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."

Plussat: "We were in an empty Plus cabin at front. Coming from Miami, the hot towel service would have been nice. I blinked and missed the service. They will quickly skip you if they can. Food weird. Salmon in a box with no bread or rice or anything and a strange savory muffin. Ate neither. No entertainment."
Miinukset: "See above. Sorry. Nothing was good. Came in 10 mins early!"

Plussat: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Miinukset: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Plussat: "Efficient processing of passengers onto aircraft."

Plussat: "The crew was so amazing and friendly!!"

Plussat: "Nothing!"

Miinukset: "Crew not very friendly."

Plussat: "The airline staff were so positive and friendly. Really made the long trip easier."

Plussat: "easy board, timely departure & nice tea :)"
Miinukset: "seats were small and a bit dirty"

Plussat: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. On both points I rather would say: N/A"
Miinukset: "Chairs were narrow and not so comfy."

Plussat: "Nice planes with all the basics you need"
Miinukset: "Terrible food"

Plussat: "Safe departure, flight and landing."
Miinukset: "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."

Plussat: "I liked that we landed."
Miinukset: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."

Plussat: "The seat are different from any other airplane I've traveled with the way the recline make a tremendous difference in the comfort."

Plussat: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."

Plussat: "Entire crew very attentive!! We ate like Kings!"
Miinukset: "Long layover in Newark! My fault for not noticing when I booked it!"

Plussat: "Punctual and very cordial staff."

Plussat: "Waited for us when flight showed up late"
Miinukset: "Cramped cabin"

Plussat: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Miinukset: "Smooth flight."

Plussat: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Miinukset: "N/a"

Miinukset: "The flight arrived an hour late."

Plussat: "Smooth flight, friendly crew, food was excellent."
Miinukset: "Seats very cramped"

Plussat: "Comfortable flight, friendly crew. Would fly again!"
Miinukset: "Food could have been better"

Plussat: "Flight was on-time, fast, efficient boarding, on-time arrival."
Miinukset: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Plussat: "Flight was not full so there was plenty of room."

Miinukset: "I asked for a second glass of water and the flight attendant told me I had to buy a bottle. Also, the flight departed one hour late."

Plussat: "The flight was not sold out so middle seat was vacant-"
Miinukset: "The customs agent was slower than slow.. This is no exaggeration -/everyone on our flight, the following flight, and a few of the flight after that went throug the other line before we did. We do not know if she is training , being rediculously conscientious, being too social or a power/control thing. We had plenty of time, I feel sorry for people who had tight connections. LOTS of people switched lines but we didn't know it would continue to be rediculous. There are stairs to climb from the gate which will be a problem for people with any physical issues ( bad knees). The plane took off late and this time we were nervous with a tight connection in Stockholm Location of Gate display is slower than most airports and we were told It changes at the last minute. We will avoid the Oslo airport in the future."

Plussat: "The biz class seat and bed"
Miinukset: "The olives in the salad."

Miinukset: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Plussat: "It was weird boarding last. We understand different airlines have different policies but we believe letting the elderly and families with little children should always have first priority... We as a family and with an elderly who is not 100% well have big challenges... It is always nice for other airlines to get us in earlier so the elderly and the little children can settle. This airline's policy is a shift for us. If not for the good price, we'd choose another... But it was just ok just a longer wait... Children and the elderly should always have the best benefit... Not the busiiness people.. Crazy policy!"
Miinukset: "Service was mediocre. Staff was nice but not very caring like other airlines and most were older women who are burnt out... Its almost like they don't want to be there. Food was excellent but there was a charge for red wine. This is Europe. Thought the US was bad... Economy class comfort is not that comfortable as always... o well! Your staff English especially the women announcers were terrible. We could not understand hardly anything. The pilots were a lot better! Need to take English classes.. Sorry but have to be honest..."

Plussat: "Same as above"
Miinukset: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"

Miinukset: "Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago."

Plussat: "Very nice crew and quiet."