Etsi halvat lennot reitille Middle East $[4322-Lappi

Miinukset: "Short and sweet"

Plussat: "Nothing"
Miinukset: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plussat: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Plussat: "Entertainment system"
Miinukset: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Plussat: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Miinukset: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Miinukset: "Entertainment worked sporadically"

Plussat: "Crew very professional"
Miinukset: "Boarding was a little confusing"

Plussat: "Good crew, as usual with Air France."
Miinukset: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Miinukset: "Lost my luggage."

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Miinukset: "boarding wasn't good."

Plussat: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Plussat: "Fantastic Crew!"
Miinukset: "Seats are comfortable but tight."

Miinukset: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Plussat: "Food and entertainment was awesome"
Miinukset: "It's awfull to sleep. Very unconfortable."

Miinukset: "Food"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Miinukset: "Na"

Plussat: "Flight on time"
Miinukset: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Plussat: "Very quiet"
Miinukset: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Miinukset: "Security services at Manchester airport...too long and not friendly at all"

Plussat: "Nothing"
Miinukset: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Plussat: "The space and the people"
Miinukset: "Nothing"

Plussat: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Miinukset: "no complaints"

Plussat: "The cheese and the bread"
Miinukset: "The unprofessional staff during boarding and food serving"

Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plussat: "Short & easy flight"
Miinukset: "All ok"

Plussat: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Miinukset: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Plussat: "Crew was welcoming"
Miinukset: "Space between the seats was too small."

Plussat: "Short, lots of leg space"

Plussat: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Miinukset: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Miinukset: "The air France flight was overbooked and we had been in standby until the last minute"

Plussat: "Arrived on time"
Miinukset: "Cattle car accommodations"

Plussat: "leg space in plane"

Plussat: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Miinukset: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Plussat: "Amazing service, seat and FOOD"
Miinukset: "Nothing"

Plussat: "Lovely crew, clean toilets"
Miinukset: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Plussat: "Cheap aircraft, not even headsets"
Miinukset: "Dirty aircraft, I expect more when I pay a lot"

Plussat: "Standard stuff"

Miinukset: "Too crowded"

Miinukset: "Meal choice missing kosher non-gluten combination."

Plussat: "Loved the movie selection and the food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Plussat: "Friendly crew; comfort; punctuation. Fast boarding"
Miinukset: "Simple food - very small amounts. No entertainment."